3 (Three) Outage in Penicuik, Midlothian, Scotland

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Penicuik, Scotland

3 (Three) Outage Chart in Penicuik, Midlothian, Scotland

November 12: Problems at 3 (Three)

3 (Three) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(58.38%)
Phone
(18.93%)
Total Blackout
(11.42%)
E-mail
(6.36%)
Wi-fi
(4.48%)
TV
(.43%)

3 (Three) Outage Map Near Penicuik, Midlothian, Scotland

The most recent outage reports and issues originated from Edinburgh, Tranent, Penicuik, Roslin, Loanhead, Broxburn, Dalkeith, Juniper Green, Livingston, Musselburgh, Queensferry and Carlops.

Edinburgh E-mail
Edinburgh Internet
Edinburgh E-mail
Edinburgh Phone
Edinburgh Total Blackout
Edinburgh Internet

3 (Three) in Penicuik, Scotland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Penicuik, Scotland

Latest outage, problems and issue reports in Penicuik and nearby locations:
  • paulforsyth7867 Paul Forsyth (@paulforsyth7867) reported from Edinburgh, Scotland

    @Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.

  • Scottc79 Scott Campbell (@Scottc79) reported from Edinburgh, Scotland

    @ThreeUK @ThreeUKSupport Have just spent the most hofficially infuriating few minutes of my life trying to string together a conversation with some absolute moron in your joke of a call centre. You guys must work tirelessly to attain such Herculean levels of abject service.

  • sharonrit123 Sharon ritchie (@sharonrit123) reported from Tranent, Scotland

    @ThreeUK , three instant chats with 3 advisors about the lack of service, every time they “transfer” me to customer relations no one ever answers!!!! Terrible way to treat a very loyal and multi contract customer! 😡

  • Fazzat1903 Fazzat Fae Jockistan 🎗️ (@Fazzat1903) reported from Penicuik, Scotland

    @ThreeUKSupport @ThreeUK No service yet again. ! Losing patience Mofos 👊🏿

  • steph_ashford Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport I've also tried turning the phone off and on and switching to airplane mode and back. Having no issues across town at my work, so know it's not the phone.

  • RTPeat Richard Peat  (@RTPeat) reported from Edinburgh, Scotland

    @MustardSeedUK @ThreeUK Absolutely, this morning I had no signal whatsoever, restarting the phone got a signal, but no data access. The last one was country wide as well, but didn’t seem to get picked up by journalists.

  • DX_1 doris (@DX_1) reported from Edinburgh, Scotland

    @ThreeUK @metwhine aye, maybe quit being sarcastic on twitter for a while and actually respond to customers having issues. idiots.

  • _wanderlustlwt 𝕊𝕙𝕒𝕟 | (@_wanderlustlwt) reported from Edinburgh, Scotland

    @ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down

  • _wanderlustlwt 𝕊𝕙𝕒𝕟 | (@_wanderlustlwt) reported from Edinburgh, Scotland

    @ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down

  • Mattsteedman matt Steedman - (@Mattsteedman) reported from Edinburgh, Scotland

    @ThreeUK @ThreeUKSupport . Just 48 hours I was singing your praises to a few of my mates asking why they were staying with a rival network. I told them three was the way forward and then you go & let me down like this. Looks like finally it’s working but let’s not fight again pls

  • gm8arv David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @daveake @ThreeUKSupport Until recently the app Three provided allowed checking of data allowance if you were in mobile data mode on the iPad. No problem! The the app was updated “to work in Wi-Fi mode as well”. That’s when all the problems started, requiring a password and an incoming text.

  • gm8arv David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @ThreeUKSupport Kirsty, I have neither three phone, nor a three home service. I have an iPad with a 200 MB/month SIM, and I would like to check the usage. With Wi-Fi disabled, mobile data enabled 192.168.0.1 just times out. You are apparently sending a text to my iPad, which cannot receive it

  • stuart272 Stuart (@stuart272) reported from Livingston, Scotland

    @ThreeUK I know it is a stiff competition but you must surely have the worst customer service in the mobile industry

  • DavidBourne1978 David Bourne (@DavidBourne1978) reported from Edinburgh, Scotland

    @ThreeUKSupport Nope not yet as work is an issue. Best after 7pm tonight

  • jeccles621 Jim Eccleston (@jeccles621) reported from Carlops, Scotland

    @ThreeUK Mobike data on Three network has not been working for two weeks now n the EH26 area. Never a problem before

  • cholehen chlo ♡ (@cholehen) reported from Edinburgh, Scotland

    @ThreeUKSupport I’m looking for prices on an early upgrade. I don’t have the time to sit on the phone but every time I start a live chat the systems are down :(

  • Rawssy Ross (@Rawssy) reported from Edinburgh, Scotland

    Really starting to piss me off how bad @ThreeUK ‘s signal is... I’m in central Edinburgh I have 1 bar of 4g and it takes 20-30 seconds to load 1 picture...... IN THE CENTRE OF TOWN

  • shadlx Richard Williamson (@shadlx) reported from Edinburgh, Scotland

    @ThreeUKSupport @AndrewCruzeUK As can how rubbish your network provider is

  • zah_ali Zahid Ali (@zah_ali) reported from Edinburgh, Scotland

    @ThreeUKSupport No data or signal at all 😥

  • ianwsmith82 Ian Smith (@ianwsmith82) reported from Edinburgh, Scotland

    @ThreeUKSupport why ask me to do a survey with text replies then charge me for the replies. Honestly that's pretty poor.

  • ianwsmith82 Ian Smith (@ianwsmith82) reported from Livingston, Scotland

    @ThreeUKSupport I'm still not a happy customer to be honest but it's been resolved

  • ianwsmith82 Ian Smith (@ianwsmith82) reported from Livingston, Scotland

    @ThreeUKSupport honestly terrible customer service from you today. Beyond hopeless

  • shadlx Richard Williamson (@shadlx) reported from Edinburgh, Scotland

    @ThreeUKSupport Hmm. That sounds like a very standard excuse for the network behaviour I see pretty much 24:7 across the country - it suggests your network isn’t up to scratch

  • JonInEdinburgh Jon (@JonInEdinburgh) reported from Edinburgh, Scotland

    @Nate_Brady @ThreeUKSupport Will do. It does seem to new customers who are having the same issue. I only joined on Thursday. I’ve uninstalled the app for now and will try downloading it again in a few days. I don’t have much faith it’ll work though!

  • shootrecordlife Gary Oliver (@shootrecordlife) reported from Edinburgh, Scotland

    @ThreeUK It's like when have a rant on a WhatsApp group chat then realise it was a bad idea.

  • john_rafa Joao R. Carraro (@john_rafa) reported from Edinburgh, Scotland

    @ThreeUKSupport Since I've moved to Edinburgh last December. At home even though the signal strength is between 50% - 75% I never got a decent speed. I've opened many requests for the technical support to check that but nothing changed so far.

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    @DMcGillivray2 @ThreeUK @Ofcom I had to threaten to report them to Ofcom Don as they guy was constantly asking me questions. He said he had never refused to give me the PAC code but just wasn’t getting round to it, demanding to know which phone, how much etc.

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2

  • john_rafa Joao R. Carraro (@john_rafa) reported from Edinburgh, Scotland

    @ThreeUKSupport I did even though I don't believe the problem is with my device, since yesterday I've got the very same issue and also a friend is experiencing the same here. It got better only in the evening. That's been terrible lately

  • john_rafa Joao R. Carraro (@john_rafa) reported from Edinburgh, Scotland

    @ThreeUKSupport Very slow connection as shown on the speed test. A friend also on three is experiencing the same. It's as bad as yesterday. Just improved in the evening. Can't load anything.

  • scott_wright91 Scott Wright (@scott_wright91) reported from Edinburgh, Scotland

    @Barriestweeting @VodafoneUK @ThreeUK best for customer service in my opinion.

  • NRobertson_x Nicole❣ (@NRobertson_x) reported from Tranent, Scotland

    @ThreeUK customer service is an absolute joke !!!!

  • charlotteg1875 charlotte (@charlotteg1875) reported from Edinburgh, Scotland

    @ThreeUKSupport well i can’t find it, who can i phone to cancel

  • cllrStu Cllr Stuart Currie (@cllrStu) reported from Edinburgh, Scotland

    @ThreeUKSupport Whatvis the point of having an offer in Dominoes when the code comes through the morning after the offer expires. Complete waste of time. Don’t have a service unless it can actually do what you say it will.

  • AlexLamond1 Alex 🌴 (@AlexLamond1) reported from Edinburgh, Scotland

    @ThreeUKSupport Nope they seem to be fine, only data. I’m in a different postcode now and it’s working fine so it appears to be the city centre area that is having issues. EH12 5JP

  • jleetodd Jordan (@jleetodd) reported from Mid Calder, Scotland

    I have 3 phone contracts out on @VodafoneUK and have had nothing but issues with them all today I have been advised I have been lied to by their own staff resulting in me missing payments! All contracts being cancelled stay away from Vodafone people back to @ThreeUK for me

  • humanzz Ahmed Sobhi (@humanzz) reported from Edinburgh, Scotland

    @andrevenancio @ThreeUKSupport Yup. I guess Three should work on the E-sim support because otherwise neither Apple Watch Cellular nor the new iPhone’s esim will work :(

  • cthonus cthonus (@cthonus) reported from Edinburgh, Scotland

    @cheekychopscat @ThreeUKSupport I have to say I got a response from the Exec team very quickly. It's not worked out in my case because the first person assigned to me was an idiot but I'm hopeful they'll help you.

  • cthonus cthonus (@cthonus) reported from Edinburgh, Scotland

    @Zaid55254400 @ThreeUKSupport Certainly no value for loyalty. Despite being a customer for years they took £275 from my bank anyway three weeks after admitting it was the wrong amount. Really poor. Hope you get a better deal.

  • cthonus cthonus (@cthonus) reported from Edinburgh, Scotland

    @ThreeUKSupport @Abcmsaj I'm still waiting for you to clear up my £275 bill which your bad advice caused me to run up in the first place. Shocking how even after three weeks notice you still took it out of my bank account knowing it to be wrong.

  • cthonus cthonus (@cthonus) reported from Edinburgh, Scotland

    @lau_smith26 @ThreeUK They'll tell you anything! I got landed with a £275 bill for bad advice which they took from my bank account despite knowing for three weeks it was wrong. Hope your Nan gets things sorted out quickly.

  • cthonus cthonus (@cthonus) reported from Edinburgh, Scotland

    @jabs198 @ThreeUK Good luck! They took £275 from my bank account knowing for three weeks it was wrong and they won't even give me a deadlock letter to take it to Ofcom. Hope you get your issue sorted quickly.

  • humanzz Ahmed Sobhi (@humanzz) reported from Edinburgh, Scotland

    @ThreeUKSupport Then please take this as feedback, it’d be great if you guys start offering support for Apple Watch Cellular. I am interested in getting one but since you don’t support it that’s an issue! I‘m sure many others do share the same sentiment.

  • humanzz Ahmed Sobhi (@humanzz) reported from Edinburgh, Scotland

    @ThreeUK @ThreeUKSupport With the new product announcements, do you have any plans to support Apple Watch Cellular?

  • cthonus cthonus (@cthonus) reported from Edinburgh, Scotland

    @ThreeUKSupport Not a lot. I was offered as a "goodwill gesture" a refund of the bill your bad advice had caused me to run up in the first place.

  • cthonus cthonus (@cthonus) reported from Edinburgh, Scotland

    @ThreeUKSupport And do remember that you were fined £250k for not handling "customer complaints in a fair and timely manner." Let me know if you need the link to that. It's on Ofcom's website.

  • cthonus cthonus (@cthonus) reported from Edinburgh, Scotland

    @ThreeUKSupport still waiting to hear why you keep telling me to raise a complaint when I've already done so but heard nothing back. Are you deleting them again? You were fined for that by @ofcom. @BBCWatchdog

  • cthonus cthonus (@cthonus) reported from Edinburgh, Scotland

    @saraweale @ThreeUKSupport They make millions out of us each year. You'd think some of that would go on Customer Service training.

  • cthonus cthonus (@cthonus) reported from Edinburgh, Scotland

    @ThreeUKSupport @saraweale They'll tell you anything. I got my holiday ruined by a £262 data bill after they confirmed they my roaming would be cut off when my £5 Data Passport expired. They also said it would be automatically capped at £45. I don't think Customer Services know or do anything.

  • cthonus cthonus (@cthonus) reported from Edinburgh, Scotland

    I quote from @ofcom ruling:"Three did not log calls from customers as complaints when it should have done. This meant that concerns raised by these particular customers were not entered into." Why are you still telling me to raise a complaint when I have done so?@ThreeUKSupport

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • MatchooRS Mathew Webb (@MatchooRS) reported

    Looks like @ThreeUK are having problems yet again

  • 1originalchris chris sheehan (@1originalchris) reported

    @ThreeUK I do believe three reception/signal in and around the Kensington area of London is getting worse if that’s possible #time4anewnetworkmethinks

  • Richard_price63 Richard Price (@Richard_price63) reported

    @ThreeUK thanks for waking me up at 4:30am and 5:00am this morning to inform me that my "information is not up to date" The reason it's not up to date is I'M NOT A @ThreeUK CUSTOMER Whose bright idea is it to text people in the middle of the night 😡 SACK THEM IMMEDIATELY

  • Jerome48644351 Jerome (@Jerome48644351) reported

    @purrmaidx @ThreeUKSupport Hey if you still have had no luck with this. Send me a DM and I can help.

  • PhilRoberts1618 Phillip Roberts (@PhilRoberts1618) reported

    @ThreeUKSupport But you haven't helped at all, so don't understand the 'help further' bit. I am in phone contact with your team already, they also say service is rubbish but can't do anything. As your twitter team have been nothing but rude, please do not reply to me further.

  • wayne_grimwood wayne grimwood (@wayne_grimwood) reported

    @ThreeUKSupport in april after 15yrs with 3 im leaving due to worst customer service i ever had over past 2 months ( the amount of time to deal with my issue & still not resolved ) looking for new network who appreciate there customers @virginmedia @virginmobileuk

  • StefanWentz Stefan Wentz (@StefanWentz) reported

    Ffs!! @ThreeUKSupport down again in EDINBURGH! I’m guessing you are launching 5G again here but it’s screwed up once again. Maybe it’s time to admit London worked and the rest is failing!!

  • hmacuana Ba Maka naMuna (@hmacuana) reported

    This @ThreeUK network has been going downhill in the past few months. Sometimes I have it other times I do not. What’s going on @ThreeUK @ThreeUKSupport used to be a big fan but not sure anymore!

  • AkashSR123 Akash R (@AkashSR123) reported

    @ThreeUKSupport Yes, many times only to have reset a million settings, take case off, move to another area. One of your ‘experts’ told me last time that the entire 3 network was down that’s why I got no reception. It’s an absolute joke.

  • mmussirah mushi baby (@mmussirah) reported

    @ThreeUK Literally the worst company ever