3 (Three) Outage Report in Queensferry, Edinburgh, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Queensferry, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at 3 (Three)
3 (Three) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Queensferry, Edinburgh, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Rosyth and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Queensferry, Scotland
Latest outage, problems and issue reports in Queensferry and nearby locations:
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Michael Higgins
(@photomadmichael) reported
from
Queensferry, Scotland
@ThreeUKSupport It’s all good Kim, panic over I switched the phone off and on again problem solved lol
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.
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Dill Dandin
(@JoshTBrown27) reported
from
Livingston, Scotland
@ThreeUKSupport Nothing yet I'm afraid, haven't been able to do anything given the systems outage
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport There's no issue with the payment. I've been with you around 16 years and had zero issues using all you can eat data on my phone, since I downgraded my plan & got your mobile WiFi I've had nothing but problems with my connections.
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Kevin
(@kevocateur) reported
from
Edinburgh, Scotland
@ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!
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Michael Higgins
(@photomadmichael) reported
from
Edinburgh, Scotland
@ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
@6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)
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Melville King
(@melvvvvkk) reported
from
Dunfermline, Scotland
@ThreeUKSupport So I’ve to do without service until the 8th of September? Great service .
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
@ThreeUKSupport Again pathetic customer service. I need a call back.
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
Anyone else on @ThreeUKSupport got No Service?! I’m in Edinburgh EH11. #ThreeUKdown
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nah, still not working - exact same problem
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WOLF
(@WolfVlogsLife) reported
from
Edinburgh, Scotland
@ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Banks
(@Banksy1976) reported
@turningleftfor @ThreeUK @O2 Three isn’t too bad when abroad though it can very quickly add up. I’ve stuck with them due to what I get in the uk. Airalo is quite good if you only need data when abroad and have a phone that can do esim.
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MusicFan99
(@MusicFan991) reported
@ThreeUKSupport @ThreeUKSupport @ThreeUK Men abusing women is wholly unacceptable and emotionally damaging. I am sure you would want to review this incident and prevent it happening again. 3/3
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edmundlee88888@gmail.com
(@Cocox2022) reported
@ThreeUKSupport My bill was paid till the 1st Oct- 31st October transfered out on the 3rd Nov due to me not reading my contract end date 15th Nov (I transfered out couple days early) The final bill is £14 + £6 cancellation fee this was quoted by your customer service agent over the phone...
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Doodles
(@MonttyDoodle) reported
@ThreeUK opened a fraudulent account for a company called Zsig Travel using my home address and now I have bailiffs at my door. They refuse to fix the problem and told me to tell the police. Has anyone heard of Zsig Travel?
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AndyAVFC 🏴🦁
(@bradfadbad69) reported
@ThreeUKSupport Should of been sorted when I made the complaint. Your customer service is poor. The process to speak about complaints needs an overhaul. When I made my complaint I was transferred to the complaints team&I was on hold for over 15 minutes. They said they couldn't do anything!!!
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Toby Unwin
(@TEUnwin) reported
@ThreeUKSupport I spoke to someone in store about this and they suggested calling to ask for a no fee cancellation, however, when I called they could neither downgrade my data allowance nor cancel my contract without a fee. Could you please advise?
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Karl Wardlaw
(@KarlosW) reported
@ThreeUKSupport It says Three Consumer Sales but looks like it's from DPD. I don't know what the delay is as when you try to track it says it's at a particular depot but I can't get hold of anyone to find out why. The length of the delay to solve this us poor.
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MusicFan99
(@MusicFan991) reported
@ThreeUKSupport @ThreeUK & @ThreeUKSupport seem not to care. The abuse was vicious, relentless, irrational, upsetting, and I was not allowed to speak. You choose not to investigate it. Sorry is not enough, and it's not about money which is why I turned down the credit. 4/5
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raymond bradwell
(@raymondbradwell) reported
@breretonfoto @ThreeUK Text @instant_help22 for help, he is authentic and trustworthy.
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chaia
(@anni_chai) reported
@ThreeUK Hi everyone, I just want to warn you never never choose @LycamobileUK , choose any other company, avoid @LycamobileUK The sim card they provided for me has no signal to use indoors, though the coverage checker said it's good both indoors&outdoors. Their customer service is dead!