3 (Three) Outage Report in Queensferry, Edinburgh, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Queensferry, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Queensferry, Edinburgh, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Rosyth and Bathgate.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Queensferry, Scotland
Latest outage, problems and issue reports in Queensferry and nearby locations:
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)
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Dill Dandin
(@JoshTBrown27) reported
from
Livingston, Scotland
@ThreeUKSupport Need to help my dad with a change of ownership but been trying on and off since 5pm last night and got nowhere. Must be a pretty big systems issue!
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice
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Michael Higgins
(@photomadmichael) reported
from
Edinburgh, Scotland
@ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.
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Melville King
(@melvvvvkk) reported
from
Dunfermline, Scotland
@ThreeUKSupport So I’ve to do without service until the 8th of September? Great service .
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.
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Michael Traill
(@MTraill) reported
from
Edinburgh, Scotland
@ThreeUKSupport Has not resolved the issue
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
@6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.
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Michael Higgins
(@photomadmichael) reported
from
Queensferry, Scotland
@ThreeUKSupport It’s all good Kim, panic over I switched the phone off and on again problem solved lol
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WOLF
(@WolfVlogsLife) reported
from
Edinburgh, Scotland
@ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nah, still not working - exact same problem
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
@ThreeUKSupport Again pathetic customer service. I need a call back.
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!
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Dill Dandin
(@JoshTBrown27) reported
from
Livingston, Scotland
@ThreeUKSupport Nothing yet I'm afraid, haven't been able to do anything given the systems outage
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Kevin
(@kevocateur) reported
from
Edinburgh, Scotland
@ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@Jameswoosnam10) reported
@ThreeUK Hi I have unlimited data with you, and there’s never a problem but for some reason I cannot get any 3G/4G and I’ve tried everything today
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Samantha Kennedy
(@CordonSamsey) reported
from
Camberwell, England
@ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.
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ROSIE
(@Rosie1962Rosie) reported
@ThreeUKSupport 2/2 so basically im PAYING for their errors what i shd do is cancel the whole thing im on FURLOUGH not certain if ill hve a job 31/1/21 paying for their mistakes is not fair weve been with 3 for 10yrs & treated like c**p
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Tactical Flea
(@FleaTactical) reported
@ThreeUKSupport Nothing was advised after spending an hour waiting! I gave up and called instead, I was essentially told and I quote "we don't know what the issue is because everything seems fine" I rely on your Network to be able to work & keep in touch with family!
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jezzaf
(@jezzaf3) reported
And you have no comment to make?? No apology considering you told me on Monday that work was due to complete that day?? I’m now missing business calls due to the ongoing disruption. Like I said @threeuk you’re about to lose a customer. Your silence just annoys me even more. 🤬
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Sarah Forrest
(@coedwiggle) reported
@ThreeUKSupport I used the link yes. I spoke to 'Peter'. He said there is still no response from warehouse. Also I spoke on the phone to a Raj, said the same. Ongoing since August. Always the same, but my credit rating being affected by missed payments. Been a 3 customer for 12 years or more!
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Amigo Loans
(@amigoloans) reported
@XtremeDesign_UK @ThreeUK @Ofcom Hi there, I'm very sorry to hear this! We never cold-call and will only contact our customers on numbers they've provided, but it sounds as though a phone number may have been recorded incorrectly. Please could you DM us so we can look into this? Thanks, Amigo
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CG
(@chezgoode) reported
@SimmySimzx @ThreeUK @ThreeUKSupport Have a look on mobile phones direct, I’m not sure if they have Three but you can order phones from there and new contracts etc on the same network you’re on!
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stunna.
(@lamidayyy) reported
I blame myself for having stayed with @ThreeUK network all these years. Nothing but issues with this horrid line 😭
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James
(@JamesAnderson_2) reported
@ThreeUKSupport hi my app is telling me that an “upgrade is processing” however I never started an upgrade so I need to know what’s happening. The live chat said come back later