3 (Three) Outage Report in Queensferry, Edinburgh, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Queensferry, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Queensferry, Edinburgh, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Dunfermline and Rosyth.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Queensferry, Scotland
Latest outage, problems and issue reports in Queensferry and nearby locations:
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE
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Stuart Gray
(@Bighenbroon) reported
from
Kirkcaldy, Scotland
@ThreeUKSupport what's the issue with service in the KY1 area? Has been dropping in and out all day with internet and phone signal
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport It's not my phone, it's the WiFi. I've rebooted the router multiple times this morning & if I'm lucky I'll connect for 20-30mins, then it's gone again. This god awful home WiFi is the worst thing I've ever experienced and will be why I leave you when my contract is up.
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Fiona McLean Photography
(@fmcleanphoto) reported
from
Edinburgh, Scotland
@ThreeUKSupport It was disappointing you gave no further reply after I showed it wasn’t the cache & offered zero help whatsoever. Fortunately I was able to find another way to get an add on that didn’t require logging in to the site. As I said, this is exactly the service I’ve come to expect.
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Kevin
(@kevocateur) reported
from
Edinburgh, Scotland
@ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!
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Michael Higgins
(@photomadmichael) reported
from
Queensferry, Scotland
@ThreeUKSupport It’s all good Kim, panic over I switched the phone off and on again problem solved lol
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Melville King
(@melvvvvkk) reported
from
Dunfermline, Scotland
@ThreeUKSupport So I’ve to do without service until the 8th of September? Great service .
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport There's no issue with the payment. I've been with you around 16 years and had zero issues using all you can eat data on my phone, since I downgraded my plan & got your mobile WiFi I've had nothing but problems with my connections.
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport is there any update on when the work in EH11 2NQ might be finished? Your unlimited mobile data home WiFi has an woefully inadequate signal at the best of times, but today it's dropping out every few mins & not even registering on a speed test. Not ideal when WFH!
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nah, still not working - exact same problem
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Michael Higgins
(@photomadmichael) reported
from
Edinburgh, Scotland
@ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
Anyone else on @ThreeUKSupport got No Service?! I’m in Edinburgh EH11. #ThreeUKdown
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WOLF
(@WolfVlogsLife) reported
from
Edinburgh, Scotland
@ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received
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Nicola Hamblett
(@jibuku) reported
from
Edinburgh, Scotland
@ThreeUKSupport one of your stores forced a contract through on me without my permission before I’d signed anything and we’re really funny about cancelling it when I said I didn’t want to go through with it. Where can I make a formal complaint please?
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Holden 🌹
(@rossholden_) reported
@ThreeUKSupport terrible service from you - iPhone upgrade for me & my partner ordered over a month ago with today as delivery date and only just been told it’s late? Sort it out! Could you not have contacted us before to manage expectations? Come on three, this is unacceptable
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Amy
(@HelloKilty) reported
@ThreeUKSupport Yesterday I was promised everything would be confirmed on email and I’ve still not got one. Not convinced my replacement phone has gone through (again) Can you help please?
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🏳️🌈 Jessica Poynter 🏳️🌈
(@Jes_Ter) reported
@ThreeUKSupport having mobile internet issues for the third day running. What’s going on? All good and well having unlimited data, but what use is that if you can barely connect to the net? 😫🤬 it’s literally so slow and intermittent!
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SHAM_006
(@Shammz006) reported
from
Wakefield, England
@ThreeUKSupport Why can I not send or receive ANY texts. Your customer service representative couldn’t tell me why. She said it could be that I have gone over my allowance. I have unlimited text allowance. You love fobbing customers off, we are not stupid! Just be honest
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Jam 2 moro
(@jjamtomorrow) reported
@ThreeUK can you please explain why my wife has received such disgusting service from you? She cancelled a contract and took out a new contract in July. Unfortunately she is still paying for the previous contract. Please attached the texts received stating that she would recieice
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Bamidele Olufunke
(@funsmirk) reported
@ThreeUKSupport I made no upgrades or changes prior to the charges. The app indicates “out of allowance charges”, and that should never have happened with my cap in place! All I did was attend a Zoom meeting using my home WiFi and internet audio so not sure what is happening here.
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Nigel Jones
(@planetf1) reported
@sxaTech @ThreeUKSupport @SMARTYMobileUK I think I'm giving up . I realise I need wifi calling/VoLTE for good quality/signal. Smarty had that. My voda contract has it (which I can redo/better price). To try on O2/EE would mean setting up contracts as PAYG doesn't offer that function. Too difficult...
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Bamidele Olufunke
(@funsmirk) reported
@ThreeUK @ThreeUKSupport Three has removed the spending cap limit on my account without my consent,I am now seeing figures on my next bill that I cannot comprehend,and yet no one is responding to me?Enough of this cow boy business model!Surely there’s such a thing as customer protection in this country??
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gremon
(@LatchfordCraig) reported
@ThreeUK @ThreeUKSupport hi, i apologize if i seemed a bit off over my network issue...its become quite clear that is the building i live in that is hard for ANY signals to penetrate.. im relying on 5g being here soon, any idea when? Pr7 area please
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Jaiden Micheal
(@jaidenofficial) reported
@ThreeUKSupport And an hour later I’m still on chat trying to get someone to deal with a basic issue. It’s embarrassing