3 (Three) Outage Report in Queensferry, Edinburgh, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Queensferry, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (18%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Queensferry, Edinburgh, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Queensferry, Scotland
Latest outage, problems and issue reports in Queensferry and nearby locations:
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Nicola Hamblett
(@jibuku) reported
from
Edinburgh, Scotland
@ThreeUKSupport one of your stores forced a contract through on me without my permission before I’d signed anything and we’re really funny about cancelling it when I said I didn’t want to go through with it. Where can I make a formal complaint please?
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Michael Higgins
(@photomadmichael) reported
from
Edinburgh, Scotland
@ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.
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Fiona McLean Photography
(@fmcleanphoto) reported
from
Edinburgh, Scotland
@ThreeUKSupport It was disappointing you gave no further reply after I showed it wasn’t the cache & offered zero help whatsoever. Fortunately I was able to find another way to get an add on that didn’t require logging in to the site. As I said, this is exactly the service I’ve come to expect.
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport There's no issue with the payment. I've been with you around 16 years and had zero issues using all you can eat data on my phone, since I downgraded my plan & got your mobile WiFi I've had nothing but problems with my connections.
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nah, still not working - exact same problem
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE
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Stuart Gray
(@Bighenbroon) reported
from
Kirkcaldy, Scotland
@ThreeUKSupport what's the issue with service in the KY1 area? Has been dropping in and out all day with internet and phone signal
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Melville King
(@melvvvvkk) reported
from
Dunfermline, Scotland
@ThreeUKSupport So I’ve to do without service until the 8th of September? Great service .
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
Anyone else on @ThreeUKSupport got No Service?! I’m in Edinburgh EH11. #ThreeUKdown
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WOLF
(@WolfVlogsLife) reported
from
Edinburgh, Scotland
@ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
@ThreeUKSupport Again pathetic customer service. I need a call back.
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Kevin
(@kevocateur) reported
from
Edinburgh, Scotland
@ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!
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Michael Higgins
(@photomadmichael) reported
from
Queensferry, Scotland
@ThreeUKSupport It’s all good Kim, panic over I switched the phone off and on again problem solved lol
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Danford
(@m_danford) reported
@ThreeUKSupport I don't understand why there has to be a 'security process' to make an anonymous top-up. But notwithstanding, the child has severe trust issues, and won't install the app on his phone (and if he did, we wouldn't want our card details held on his phone for obvious reasons).
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𝓜𝓮𝓵 ❀✿**
(@melissa_park127) reported
@ThreeUK you’ve sold me a faulty product and are trying to charge me over £300 even though I’ve returned it. Your live chat team are not even investigating my complaint. This is a joke!
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John 〓〓 ☮️ ✌🏻
(@branchy79) reported
Yet again I have received a chase for payment on an account I never opened. Please can you contact me @ThreeUK @ThreeUKSupport to resolve these fraudulent accounts that have been opened in my name.
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Christine Hardy
(@ChrissieTL) reported
@ThreeUK just used your chat service was told 0344 numbers are not within my inclusive minutes .... This is in contraventions with Ofcom ... Can you please confirm if 03 numbers are part of my unlimited minutes
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Liam
(@LumN91) reported
@ThreeUKSupport any chance of an app where I can login to my account and see all of my accounts that I hold with you rather than an individual login for each account?
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JP
(@jamespatten17) reported
@ThreeUK Feeible excuse. Just do us a favour & stop supplying the UK residents with your **** service, **** customer service
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Pazo
(@blobby_p) reported
@ThreeUKSupport is there an issue with your 5G broadband SE8 area? No internet. I usually get 350mb now nothing.
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SimonSaysHypno
(@SimonSaysHypno) reported
I'm trying to remember if poor customer service whilst trying to upgrade has actually made me ask for a PAC code before. Congrats to @ThreeUK
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Richard Legg
(@Richard5603270) reported
@ThreeUKSupport @ThreeUK Just submitted yet another complaint. Same issue ongoing for 3 weeks, nobody has a clue how to fix it, 15+ chats, 2 store visits, complaints, tweets. Seemingly no closer to it being fixed as ANOTHER new sim yesterday, again no fix. Just the worst service.
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Pete Derrick
(@PeterSDerrick) reported
@ThreeUK custome service is truly infuriating, been hung up on, failed call back promises and outright lies being told by telecommunication agents 😤🙄