3 (Three) Outage Report in Queensferry, Edinburgh, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Queensferry, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Queensferry, Edinburgh, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Rosyth and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Queensferry, Scotland
Latest outage, problems and issue reports in Queensferry and nearby locations:
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doris
(@DX_1) reported
from
Edinburgh, Scotland
@ThreeUK @metwhine aye, maybe quit being sarcastic on twitter for a while and actually respond to customers having issues. idiots.
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David Bourne
(@DavidBourne1978) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nope not yet as work is an issue. Best after 7pm tonight
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𝕊𝕙𝕒𝕟 |
(@_wanderlustlwt) reported
from
Edinburgh, Scotland
@ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down
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Richard Williamson
(@shadlx) reported
from
Edinburgh, Scotland
@ThreeUKSupport @AndrewCruzeUK As can how rubbish your network provider is
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Zahid Ali
(@zah_ali) reported
from
Edinburgh, Scotland
@ThreeUKSupport No data or signal at all 😥
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport I've also tried turning the phone off and on and switching to airplane mode and back. Having no issues across town at my work, so know it's not the phone.
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Stuart
(@stuart272) reported
from
Livingston, Scotland
@ThreeUK I know it is a stiff competition but you must surely have the worst customer service in the mobile industry
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chlo ♡
(@cholehen) reported
from
Edinburgh, Scotland
@ThreeUKSupport I’m looking for prices on an early upgrade. I don’t have the time to sit on the phone but every time I start a live chat the systems are down :(
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mari
(@marposttwit) reported
from
Kelty, Scotland
@ThreeUKSupport Over a month with no signal. No refunds mentioned and no compensation for having to install and pay for landline services.
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Richard Peat
(@RTPeat) reported
from
Edinburgh, Scotland
@MustardSeedUK @ThreeUK Absolutely, this morning I had no signal whatsoever, restarting the phone got a signal, but no data access. The last one was country wide as well, but didn’t seem to get picked up by journalists.
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mari
(@marposttwit) reported
from
Kelty, Scotland
@ThreeUKSupport I have been trying to get a response for 2 and1/2 hours to network problem. Told its a network problem but has lasted 3 weeks and can't get answer as to how long it will be. Can't phone or text.
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𝕊𝕙𝕒𝕟 |
(@_wanderlustlwt) reported
from
Edinburgh, Scotland
@ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@daveake @ThreeUKSupport Until recently the app Three provided allowed checking of data allowance if you were in mobile data mode on the iPad. No problem! The the app was updated “to work in Wi-Fi mode as well”. That’s when all the problems started, requiring a password and an incoming text.
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mari
(@marposttwit) reported
from
Kelty, Scotland
@ThreeUKSupport can you help. I have no network connection. A fault for last 3 weeks. Live chat hopeless. Need to know how long network will be down or whether to move supplier
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mari
(@marposttwit) reported
from
Kelty, Scotland
@ThreeUKSupport @TheTweetinSheep Spent 2 and half hours on live chat and still got neither satisfaction or able to log a complaint.
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Ross
(@Rawssy) reported
from
Edinburgh, Scotland
Really starting to piss me off how bad @ThreeUK ‘s signal is... I’m in central Edinburgh I have 1 bar of 4g and it takes 20-30 seconds to load 1 picture...... IN THE CENTRE OF TOWN
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@ThreeUKSupport Kirsty, I have neither three phone, nor a three home service. I have an iPad with a 200 MB/month SIM, and I would like to check the usage. With Wi-Fi disabled, mobile data enabled 192.168.0.1 just times out. You are apparently sending a text to my iPad, which cannot receive it
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matt Steedman -
(@Mattsteedman) reported
from
Edinburgh, Scotland
@ThreeUK @ThreeUKSupport . Just 48 hours I was singing your praises to a few of my mates asking why they were staying with a rival network. I told them three was the way forward and then you go & let me down like this. Looks like finally it’s working but let’s not fight again pls
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@Three_Is_Broken @ThreeUK Usually not too bad around Edinburgh but today when I got over the hill and the phone swapped to an Edinburgh mast it just stopped routing to the internet.
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Ian Smith
(@ianwsmith82) reported
from
Edinburgh, Scotland
@ThreeUKSupport why ask me to do a survey with text replies then charge me for the replies. Honestly that's pretty poor.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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AllyPally24
(@AllyPally029) reported
@ThreeUK how long is the maintenance work going on for in wgc? I'm sick to death of my phone not working. I've checked the WiFi, my mobile data and the signal and everything about my phone is FINE before you jump to assumptions. How long is the maintenance going on for???????????
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Phil Cooper 🇬🇬
(@GU0SUP) reported
@ItinerantHam @ThreeUKSupport Check that the network you select isn't going to charge you for roaming..... ThreeUK may have a list somewhere 🤔
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Carl Bramhall 💙 🇺🇦
(@carlbramhall) reported
@ThreeUKSupport Please can someone check the signal at WN2 5. I have virtually no signal on multiple devices but the status page shows no issues. I can't phone out to speak to the technical dept. Thanks
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Dave Lloyd
(@davelloyd1980) reported
Piece of advice, don’t EVER go with @ThreeUK for 5G home broadband! First couple of months it was fine but for 8 weeks now we’ve had such a bad signal we can’t watch any streaming services and live sport is impossible to follow as it pixelates so badly.
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Tฏ๎๎๎๎๎๎๎๎๎๎๎๎๎๎๎M™
(@TomMatharr) reported
@ThreeUKSupport Hi guys - any timeline on the fix for HA12HF. My 5G broadband has basically been unusable for days.
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gazza
(@ShaunGaz) reported
@ThreeUKSupport Any chance of a concrete answer - weeks without proper connection and not much communication concerning this issue....
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Jenny Palmer
(@sparklexstyle) reported
@ThreeUK Please can you help - I took out a contract with three on 15 Sept - there was a problem with delivery of the phone so I asked for refund - it is with complaints ref: 327 107 13 still no refund can you contact me thank you 🙏🏽
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Shawnenne🌹
(@Shawnenne1) reported
from
Glasgow, Scotland
@ThreeUKSupport could someone help me please my 4g has just stopped working and I still have a few days left till I top up again ?
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ValiTheGod.x
(@valithegod) reported
@ThreeUKSupport Your intl roaming is why I became a customer (c.8 yrs ago), as a dual citizen it was a big deal. £5 per day is NOT helpful nor a “deal” when, probably, a large % of customer base is VERY global and spending multiple weeks working/living in other countries - NOT just on holiday.
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Laura Watson
(@LauraWatson2) reported
@ThreeUKSupport Hi. Is the issue sorted yet? The payment is still showing as pending in my bank account.