3 (Three) Outage Report in Queensferry, Edinburgh, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Queensferry, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Queensferry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at 3 (Three)
3 (Three) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Queensferry, Edinburgh, Scotland
The most recent 3 (Three) outage reports came from the following cities: Dunfermline, Edinburgh, Rosyth and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Queensferry, Scotland
Latest outage, problems and issue reports in Queensferry and nearby locations:
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
@ThreeUKSupport Again pathetic customer service. I need a call back.
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Dill Dandin
(@JoshTBrown27) reported
from
Livingston, Scotland
@ThreeUKSupport Need to help my dad with a change of ownership but been trying on and off since 5pm last night and got nowhere. Must be a pretty big systems issue!
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
@6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!
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Dill Dandin
(@JoshTBrown27) reported
from
Livingston, Scotland
@ThreeUKSupport Nothing yet I'm afraid, haven't been able to do anything given the systems outage
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)
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Melville King
(@melvvvvkk) reported
from
Dunfermline, Scotland
@ThreeUKSupport So I’ve to do without service until the 8th of September? Great service .
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Bruce J Beaton
(@beaton_bruce) reported
from
Queensferry, Scotland
@CarDealerEd @vertumotors Great interview. Been stuck all day with 10% wifi then @ThreeUK went down! Now catching up. The reason I invest in VTU is Robert. It's like buying £10💷 notes for £6.80 at the moment. A dividend would be nice but sure VTU will double up next year as a goodwill gesture
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Rachel
(@racheljryan) reported
from
Edinburgh, Scotland
@ThreeUKSupport Hi, I've had no mobile data signal since yesterday lunchtime. EH11. Any known problems? This is getting old v quickly.
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Michael Higgins
(@photomadmichael) reported
from
Edinburgh, Scotland
@ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE
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Kevin
(@kevocateur) reported
from
Edinburgh, Scotland
@ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.
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le_deej
(@davidgrierson70) reported
from
Edinburgh, Scotland
@ThreeUKSupport Thanks for the reply. Managed to get some online chat support this morning and it turns out my number has been ported to another network. I don't know why.
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le_deej
(@davidgrierson70) reported
from
Edinburgh, Scotland
@ThreeUKSupport My number no longer seems to be registered on network and I can't access my account online as you're Experiencing Technical Difficulties. What's going on?
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nah, still not working - exact same problem
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice
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Mel Robbo
(@mel_robbo) reported
from
Edinburgh, Scotland
@ThreeUKSupport not able to text from my phone or receive any. Is there an issue in EH6?
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dub.sided
(@dub_sided) reported
from
Edinburgh, Scotland
@ThreeUK hi there, are there issues in edinburgh eh6? my work router keeps kicking me off the network and saying incorrect passwords
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!
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Michael Traill
(@MTraill) reported
from
Edinburgh, Scotland
@ThreeUKSupport Has not resolved the issue
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa
(@dancingstarlisa) reported
@ThreeUKSupport I've done this twice... ZERO help as we just go round in circles!
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rick evans
(@evansrick_) reported
@ThreeUKSupport I've been lied by a sales rep of Three to get me to sign up, then mislead by the email copy when I signed up offering flexibility of contract, lied to that support managers don't exist and then they do, but don't call as promised. This is not how customers should be treated.
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rick evans
(@evansrick_) reported
@ThreeUKSupport WTF, that is a total misrepresentation. I am in the same council. And that still doesn't change what I was told that the service agreement could be altered if 5G wasn't available in my new area. That is what your online sales rep told me. Check your records.
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StarlightMcKenzie 💙
(@StarlightMcKenz) reported
@bulgarianhols @ThreeUK I don't. I cancelled my contract but they refuse to give me any evidence that I cancelled my contract or an email address to write to to cancel my contract. They said they will send a bag for me to return my upgrade (arrived not working) but I don't believe that either.
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donna mcbride
(@DonnaMarieMc72) reported
@ThreeUK what's happening with the signal. It has been so so poor lately. Today I'm not receiving any texts but can send and receive on what's apps.
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Becky
(@Becksmithy) reported
@ThreeUK workers tell you lies and have the worst customer service I’ve ever experienced! Get me back to EE when my contract finishes!
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Becky
(@Becksmithy) reported
@ThreeUKSupport I changed my payment date and confirmed with a lady over the phone. Nothing was obviously done as you have taken the payment from my account today and then had the worst customer service from a man this morning. No apology for his rudeness or an explanation as to why
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Aiden Bliss
(@thisisonps33) reported
Another day of bad Signal in and around Basingstoke festival place /the malls @ThreeUKSupport as it gets frustrating when my Amazon music takes minutes to load a song or even refuses to when I'm on 4g or Google just doesn't work especially annoying when I'm waiting for a bus
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Aiden Bliss
(@thisisonps33) reported
@ThreeUKSupport No and this has been an on going issue since 2015 on 3g for me
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Lisa
(@dancingstarlisa) reported
@ThreeUKSupport They're telling me to ring and cancel, I DONT WANT TO CANCEL. I WANT MY PHONE!!