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3 (Three)

3 (Three) outages and service status in Queensferry, Scotland

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Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Queensferry, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Phone, and E-mail.
  • The most recent signal from this area was received May 5, 4:46 PM GMT+1.
  • 64% Total Blackout (64%)
  • 18% Phone (18%)
  • 9% E-mail (9%)
  • 9% Internet (9%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Queensferry, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Queensferry, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Queensferry, Scotland

The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Dunfermline, Bonnyrigg, and Rosyth.

CityProblem TypeReport Time
Edinburgh Internet 17 hours ago
Edinburgh Total Blackout 7 days ago
Edinburgh Total Blackout 20 days ago
Edinburgh Total Blackout 20 days ago
Edinburgh E-mail 21 days ago
Dunfermline Phone 21 days ago

Nearby cities with recent reports

Edinburgh

2 recent signals

17 hours ago

Community Discussion

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3 (Three) Issues Reports Near Queensferry, Scotland

Latest outage, problems and issue reports in Queensferry and nearby locations:

  • kckevin1309
    Kevin Calder (@kckevin1309) reported from Livingston, Scotland

    @ThreeUKSupport @ThreeUK What's the story in EH54 area? No services at all! Any help would be appreciated!👍 My daughter is "Boooooorrrrrrreeeeeeeddddd aaaahhhhh!!!!!!" #HelpMe

  • marposttwit
    mari (@marposttwit) reported from Kelty, Scotland

    @ThreeUKSupport can you help. I have no network connection. A fault for last 3 weeks. Live chat hopeless. Need to know how long network will be down or whether to move supplier

  • AGDun_162
    Aldo (@AGDun_162) reported from Edinburgh, Scotland

    @ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!

  • davidgrierson70
    le_deej (@davidgrierson70) reported from Edinburgh, Scotland

    @ThreeUKSupport Thanks for the reply. Managed to get some online chat support this morning and it turns out my number has been ported to another network. I don't know why.

  • AlexLamond1
    Alex (@AlexLamond1) reported from Edinburgh, Scotland

    In other words, we’re in for a long one. Having to do a Zoom call this morning on the ropey @ThreeUK 4G network was not fun...

  • davidgrierson70
    le_deej (@davidgrierson70) reported from Edinburgh, Scotland

    @ThreeUKSupport My number no longer seems to be registered on network and I can't access my account online as you're Experiencing Technical Difficulties. What's going on?

  • marposttwit
    mari (@marposttwit) reported from Kelty, Scotland

    @ThreeUKSupport @TheTweetinSheep Spent 2 and half hours on live chat and still got neither satisfaction or able to log a complaint.

  • RussellSmith07
    Russell Smith (@RussellSmith07) reported from Edinburgh, Scotland

    @ThreeUKSupport Again pathetic customer service. I need a call back.

  • DX_1
    doris (@DX_1) reported from Edinburgh, Scotland

    @ThreeUK @metwhine aye, maybe quit being sarcastic on twitter for a while and actually respond to customers having issues. idiots.

  • kevocateur
    Kevin (@kevocateur) reported from Edinburgh, Scotland

    @ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.

  • DavidBourne1978
    David Bourne (@DavidBourne1978) reported from Edinburgh, Scotland

    @ThreeUKSupport Nope not yet as work is an issue. Best after 7pm tonight

  • JoshTBrown27
    Dill Dandin (@JoshTBrown27) reported from Livingston, Scotland

    @ThreeUKSupport Nothing yet I'm afraid, haven't been able to do anything given the systems outage

  • JonInEdinburgh
    Jon (@JonInEdinburgh) reported from Edinburgh, Scotland

    @Nate_Brady @ThreeUKSupport Will do. It does seem to new customers who are having the same issue. I only joined on Thursday. I’ve uninstalled the app for now and will try downloading it again in a few days. I don’t have much faith it’ll work though!

  • cholehen
    chlo ♡ (@cholehen) reported from Edinburgh, Scotland

    @ThreeUKSupport I’m looking for prices on an early upgrade. I don’t have the time to sit on the phone but every time I start a live chat the systems are down :(

  • steph_ashford
    Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland

    @ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.

  • itskatherinealy
    Katherine Aly (@itskatherinealy) reported from Edinburgh, Scotland

    Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice

  • francescogiove
    Fran Giove (@francescogiove) reported from Cardenden, Scotland

    @ThreeUK My Mum is trying to cancel a mobile SIM plan. Unable to get through on the phone after 2 attempts. What’s the best way to procede?

  • Rawssy
    Ross (@Rawssy) reported from Edinburgh, Scotland

    Really starting to piss me off how bad @ThreeUK ‘s signal is... I’m in central Edinburgh I have 1 bar of 4g and it takes 20-30 seconds to load 1 picture...... IN THE CENTRE OF TOWN

  • gm8arv
    David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @daveake @ThreeUKSupport Until recently the app Three provided allowed checking of data allowance if you were in mobile data mode on the iPad. No problem! The the app was updated “to work in Wi-Fi mode as well”. That’s when all the problems started, requiring a password and an incoming text.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • rizwanalihaidr
    Rizwan Ali (@rizwanalihaidr) reported

    Hi @ThreeUKSupport , This is now a formal complaint. I have been a loyal customer for over 10 years, and the service I’ve received recently is completely unacceptable. I am being significantly overcharged. my bill should be £15 + £28 for broadband, yet £104 was taken last month

  • televisiondavid
    Television David (@televisiondavid) reported

    Anyone else having problems with the Three+ app? @ThreeUK @ThreeUKSupport Login failures on the app and browser. Both biometric and direct input.

  • UKBeautyOnline
    UK Beauty Online (@UKBeautyOnline) reported

    @ThreeUK no 5g for nearly 2 wks in our area, despite living 20m from a mast. Whole area affected, but you continue to deny there is a problem. It is now impossible to WFH as the service is so poor, and £4.60 compensation. Lost the will to live with your terrible customer service

  • SteMcP
    Ste McPartland (@SteMcP) reported

    @ThreeUK I have not been able to login to your rewards app for over a week. Trying reinstalling, registering, new password. Nothing works

  • aaronpitt2
    Aaaron Pitt (@aaronpitt2) reported

    Just joined the @EE network and im.struggling to turn off the adult content filter. This is very frustrating and not easy to figure out. Im thinking of cancelling and going back to @ThreeUK

  • debtodd
    Debbie Todd (@debtodd) reported

    @ThreeUK after 20+ years with yourselves and hold 2 accounts I now fail the credit check ??? Then my husband joins you also taking out two accounts so we’re all on the same network- I know you don’t care but you’ll be losing 4 customers now 🤬

  • MrSteveBerman
    Ell💕 (@MrSteveBerman) reported

    @ThreeUK Your customer service team is actually so impolite it’s ridiculous. Train them better please

  • Jonhilton77
    Jon Hilton (@Jonhilton77) reported

    @ThreeUKSupport 3.5 hours, 8 people later, 3 disconnected chats all to add another SIM and smartwatch plan to my current contact. Terrible experience and all just to give you some more business. End of this contract and I’ll be gone after 16yrs.

  • BambieBambini
    Kitty Coco (@BambieBambini) reported

    @ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.

  • chrisbunnett
    Chris Bunnett (@chrisbunnett) reported

    @ThreeUK - I ******* hate your network. I haven’t called anyone but now you tell me can’t make a call ‘as I used up my balance!’ You are a bunch of crooks and thieves. Fuckwits.