3 (Three) outages and service status in Queensferry, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 2 outage signals in the last 24 hours around Queensferry, including 2 direct reports.
- The most common problems reported in this area mention Total Blackout and Internet.
- The most recent signal from this area was received Jul 1, 5:51 PM GMT+1.
- Total Blackout (78%)
- Internet (22%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Queensferry, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Queensferry, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 1: Problems at 3 (Three)
3 (Three) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Queensferry, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Dunfermline, Rosyth, and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 9 minutes ago |
|
Edinburgh
|
Internet | 7 hours ago |
|
Edinburgh
|
Total Blackout | 1 day ago |
|
Dunfermline
|
Total Blackout | 1 day ago |
|
Dunfermline
|
Internet | 4 days ago |
|
Edinburgh
|
Total Blackout | 4 days ago |
Nearby cities with recent reports
8 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Queensferry, Scotland
Latest outage, problems and issue reports in Queensferry and nearby locations:
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Fiona McLean Photography (@fmcleanphoto) reported from Edinburgh, Scotland@ThreeUKSupport It was disappointing you gave no further reply after I showed it wasn’t the cache & offered zero help whatsoever. Fortunately I was able to find another way to get an add on that didn’t require logging in to the site. As I said, this is exactly the service I’ve come to expect.
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Dill Dandin (@JoshTBrown27) reported from Livingston, Scotland@ThreeUKSupport Need to help my dad with a change of ownership but been trying on and off since 5pm last night and got nowhere. Must be a pretty big systems issue!
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Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland@ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.
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Ian Smith (@ianwsmith82) reported from Livingston, Scotland@ThreeUKSupport honestly terrible customer service from you today. Beyond hopeless
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Scott Campbell (@Scottc79) reported from Edinburgh, Scotland@ThreeUK @ThreeUKSupport Have just spent the most hofficially infuriating few minutes of my life trying to string together a conversation with some absolute moron in your joke of a call centre. You guys must work tirelessly to attain such Herculean levels of abject service.
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Michael Higgins (@photomadmichael) reported from Edinburgh, Scotland@ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬
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John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland@comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.
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Russell Smith (@RussellSmith07) reported from Edinburgh, Scotland@ThreeUKSupport Again pathetic customer service. I need a call back.
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Winston Smith (@ninjascotsman) reported from Edinburgh, Scotland@ThreeUK You can't even deliver 4g in Edinburgh city centre £20 a month can't even get signal to make call
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Craig Edward (@CraigEdward_) reported from Edinburgh, Scotland@ThreeUKSupport It’s been the entire week. Even on 3G it’s very patchy and doesn’t really work despite there apparently being signal. When I load WhatsApp it can take up to 10-15 mins to connect. This is my work postcode. It’s the Scottish Government’s Victoria Quay building.
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Mel Robbo (@mel_robbo) reported from Edinburgh, Scotland@ThreeUKSupport Hi, I am trying to find out if my phone has WiFi calling enabled but the info for Oneplus 7T is blank on device support. Can you help?
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Richard Peat (@RTPeat) reported from Edinburgh, Scotland@MustardSeedUK @ThreeUK Absolutely, this morning I had no signal whatsoever, restarting the phone got a signal, but no data access. The last one was country wide as well, but didn’t seem to get picked up by journalists.
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mari (@marposttwit) reported from Kelty, Scotland@ThreeUKSupport Over a month with no signal. No refunds mentioned and no compensation for having to install and pay for landline services.
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KELLY CLELLAND 1 (@KELLYCLELLAND1) reported from Linlithgow, Scotland@ThreeUKSupport The problem most likely lies in software setting in Powersaving mode somehow I got internet setting back on it working briefly before it switched off again
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mari (@marposttwit) reported from Kelty, Scotland@ThreeUKSupport @TheTweetinSheep Spent 2 and half hours on live chat and still got neither satisfaction or able to log a complaint.
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doris (@DX_1) reported from Edinburgh, Scotland@ThreeUK @metwhine aye, maybe quit being sarcastic on twitter for a while and actually respond to customers having issues. idiots.
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Scott Wright (@scott_wright91) reported from Edinburgh, Scotland@Barriestweeting @VodafoneUK @ThreeUK best for customer service in my opinion.
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Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland@ThreeUKSupport is there any update on when the work in EH11 2NQ might be finished? Your unlimited mobile data home WiFi has an woefully inadequate signal at the best of times, but today it's dropping out every few mins & not even registering on a speed test. Not ideal when WFH!
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KELLY CLELLAND 1 (@KELLYCLELLAND1) reported from Linlithgow, Scotland@ThreeUKSupport Can you help me please me my Samsung Tablet is locked and I cannot access it my Uni Life Course work is it and I need to urgently access to do some course assignment this week at Uni . Could you please suggest a tech fix this please thanks ?
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Richard Peat (@RTPeat) reported from Kinghorn, Scotland@Three_Is_Broken @ThreeUK Usually not too bad around Edinburgh but today when I got over the hill and the phone swapped to an Edinburgh mast it just stopped routing to the internet.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Me (@nickyboy1886) reportedSo ****** off with the service from @ThreeUK (supposedly I can piggy back off @VodafoneUK masts?!) is there a problem calling landline numbers today? Mobile … fine, landlines ~ nothing … just silence?
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Mason Lyons (@MasonIyons) reportedso @ThreeUK will let you signup on their site but for "security" you need to cancel via support. It's a deliberate tactic to make it as hard as possible for you to leave their **** service.
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Pip (@MrPippy) reported@ThreeUK are your Complaints Team okay? Might want to check in on them. I have specifically asked to keep all correspondence regarding a complaint in writing. They have been harassing me daily with multiple calls but despite reminding them I expect written comms, they still call.
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Tristan Lane (@Tristan27856485) reported@ThreeUK @VodafoneUK seriously what are doing with the network in Cambridgeshire?
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David Clarke (@DavidCl88428325) reported@ThreeUK yet again your network went down in the bt54 area during the week, wednesday 13th may, why? At a time when i most needed a signal due to a relative in hosp, you let me down yet again! Your network, customer service and attitude are awful! When is the next outage?
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Deb Hiton (@DebHiton) reported@ThreeUK Please explain how, when I’ve dropped off a device with DPD but they can’t find it, I can still be responsible for the device and subsequent non-return fee of £350? I’ve raised a query with your customer service team but communication from them is abysmal!
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#1 BREAKDOWN ***** (@SynthHenry) reported.@ThreeUK with the worst service & customer service of all time. online help gets told EXPLICITLY how my issue is YOUR FAULT, so YOU need to do something about it and got cut off by your agents
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Whatever (@RealGetAGripLad) reported@ThreeUK Any chance I could get a customer service agent who is english because i am having a nightmare getting my account sorted because all the agents are forign and their english is awfull? @threeuk
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Justin Barker (@JustinBarker77) reported@ThreeUKSupport why is there no signal at OL15 0DE? Disappeared since the Vodafone merge. Can’t even make WiFi calls have to use WhatsApp
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Ailsa (@Ailsa56202286) reportedHas anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??