3 (Three) Outage Report in Livingston, West Lothian, Scotland
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Livingston, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Livingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at 3 (Three)
3 (Three) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (32%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Livingston, West Lothian, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh, Falkirk and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Livingston, Scotland
Latest outage, problems and issue reports in Livingston and nearby locations:
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Lord Andrew McGuire of Sealand
(@amcguirejobs) reported
from
Bathgate, Scotland
@ThreeUKSupport I’ve just paid my bill using the app since there’s a problem with the website and the money is out my account but it’s still showing I’ve got to pay it
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Richard Williamson
(@shadlx) reported
from
Edinburgh, Scotland
@ThreeUKSupport @AndrewCruzeUK As can how rubbish your network provider is
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Joao R. Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@ThreeUKSupport Since I've moved to Edinburgh last December. At home even though the signal strength is between 50% - 75% I never got a decent speed. I've opened many requests for the technical support to check that but nothing changed so far.
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Jim Eccleston
(@jeccles621) reported
from
Carlops, Scotland
@ThreeUK Mobike data on Three network has not been working for two weeks now n the EH26 area. Never a problem before
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chlo ♡
(@cholehen) reported
from
Edinburgh, Scotland
@ThreeUKSupport I’m looking for prices on an early upgrade. I don’t have the time to sit on the phone but every time I start a live chat the systems are down :(
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
@DMcGillivray2 @ThreeUK @Ofcom I had to threaten to report them to Ofcom Don as they guy was constantly asking me questions. He said he had never refused to give me the PAC code but just wasn’t getting round to it, demanding to know which phone, how much etc.
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@daveake @ThreeUKSupport Until recently the app Three provided allowed checking of data allowance if you were in mobile data mode on the iPad. No problem! The the app was updated “to work in Wi-Fi mode as well”. That’s when all the problems started, requiring a password and an incoming text.
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Gary Oliver
(@shootrecordlife) reported
from
Edinburgh, Scotland
@ThreeUK It's like when have a rant on a WhatsApp group chat then realise it was a bad idea.
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John M Hunt
(@Johnmhunt) reported
from
Edinburgh, Scotland
I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2
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Joao R. Carraro
(@john_rafa) reported
from
Edinburgh, Scotland
@ThreeUKSupport I did even though I don't believe the problem is with my device, since yesterday I've got the very same issue and also a friend is experiencing the same here. It got better only in the evening. That's been terrible lately
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Ross
(@Rawssy) reported
from
Edinburgh, Scotland
Really starting to piss me off how bad @ThreeUK ‘s signal is... I’m in central Edinburgh I have 1 bar of 4g and it takes 20-30 seconds to load 1 picture...... IN THE CENTRE OF TOWN
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Zahid Ali
(@zah_ali) reported
from
Edinburgh, Scotland
@ThreeUKSupport No data or signal at all 😥
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Jon
(@JonInEdinburgh) reported
from
Edinburgh, Scotland
@Nate_Brady @ThreeUKSupport Will do. It does seem to new customers who are having the same issue. I only joined on Thursday. I’ve uninstalled the app for now and will try downloading it again in a few days. I don’t have much faith it’ll work though!
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Ian Smith
(@ianwsmith82) reported
from
Livingston, Scotland
@ThreeUKSupport honestly terrible customer service from you today. Beyond hopeless
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@ThreeUKSupport Kirsty, I have neither three phone, nor a three home service. I have an iPad with a 200 MB/month SIM, and I would like to check the usage. With Wi-Fi disabled, mobile data enabled 192.168.0.1 just times out. You are apparently sending a text to my iPad, which cannot receive it
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Ian Smith
(@ianwsmith82) reported
from
Livingston, Scotland
@ThreeUKSupport I'm still not a happy customer to be honest but it's been resolved
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Stuart
(@stuart272) reported
from
Livingston, Scotland
@ThreeUK I know it is a stiff competition but you must surely have the worst customer service in the mobile industry
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David Bourne
(@DavidBourne1978) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nope not yet as work is an issue. Best after 7pm tonight
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Richard Williamson
(@shadlx) reported
from
Edinburgh, Scotland
@ThreeUKSupport Hmm. That sounds like a very standard excuse for the network behaviour I see pretty much 24:7 across the country - it suggests your network isn’t up to scratch
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Ian Smith
(@ianwsmith82) reported
from
Edinburgh, Scotland
@ThreeUKSupport why ask me to do a survey with text replies then charge me for the replies. Honestly that's pretty poor.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Shamir Ahmed Ali🕑
(@MuslimShamir) reported
@BiggxBro @ThreeUK Awful network. I thought it wasn't bad and gave them the benefit of doubt. But fking hell it's awful. Avoid them and Vodafone.
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Mike Bright
(@mikeycbright) reported
from
Chippenham, England
Disappointed with service this weekend from @ThreeUK @AppleSupport faulty product supposedly repaired but still faulty. Unable to get a replacement and told have to wait 11 days for customer complaints. 3Store could not meet my legal right for a refund!
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Youngjin Yoo
(@YoungjinYoo) reported
Bought a @threeUK pre-paid sim card at @whsmith at @HeathrowAirport T2. Paid £35 to get it activated for unlimited 5G data, only to find out that she never activated it. Nice people at 3 could not find any record of payment for the sim card. Nice!
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Alexander Young
(@ravingmuppet) reported
@ThreeUKSupport could you let me know why since last night my signal has been shocking, and 4G has gone from 70mbs to about 3? BA12 in warminster
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Parul Singh
(@parulsingh1995) reported
@AmiKabba @ThreeUK I used their chat function, refused to pay another month because they didn't cancel on their end and they waived the 30 day cancellation notice... they make it incredibly hard to cancel your contract so you end up paying more what a joke!! Did you get it sorted?
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Andy Medlyn
(@drewbear84) reported
@petejeffrey @ThreeUKSupport The reception is terrible here... its not been much of an issue through lockdown where I haven't left the house much and stayed on the WiFi Not helpful, I know...
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DavidS
(@ShackleDavid) reported
I have home internet & mobile with you. The connection has been awful all weekend up until the evening. It's fine now. Why is this and will it happen again? ct21 5dq My TV comes through the internet. It's unwatchable when your connection is poor. @ThreeUKSupport #threeuk
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Shamir Ahmed Ali🕑
(@MuslimShamir) reported
@goal @ThreeUK network service provider is awful. @ChelseaFC should drop them as a sponsor and use someone else. Avoid that network. Just absolutely awful.
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C
(@woodc1881) reported
@ThreeUKSupport Thank you to your customer support agent Dariq he efficiently dealt with my roaming problem allowing me to connect again. I hope you can give him and his manager this feedback.
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Bickmeister
(@bickersublique) reported
@ThreeUK sort you services out day two of incompetence and poor service from change of ownership department . Pm me for further details of s..t service