3 (Three) Outage in Kincardine, Fife, Scotland

@ThreeUKSupport So I’ve to do without service until the 8th of September? Great service .

@Durrell40 @ThreeUKSupport Hats off to @ThreeUK they released me from my contract today recognising I wasn’t getting the service. I’ll go back to them if things improve. They’ve always given great service until last 6 months. Let’s hope they get sorted. I’ll avoid 02.

.@ThreeUKSupport why do we have a very intermittent phone signal at FK7 9HU. It’s always terrible and weak but today 1 bar or no signal all day.

@ThreeUKSupport Thanks Pete, I tried to raise a complaint the other day as fed up with the declining service, but your webchat was so slow I had to end the conversation. I’ll DM you.

So anyway. Still no WiFi and my mob signal has gone pants too @ThreeUK so tethering is not working. the universe is telling me something. BT have posted me a temporary 4g hub until it gets fixed. A lot less screen time meantime! #unplanneddetox

@ThreeUKSupport Nothing yet I'm afraid, haven't been able to do anything given the systems outage

@ThreeUKSupport Need to help my dad with a change of ownership but been trying on and off since 5pm last night and got nowhere. Must be a pretty big systems issue!

@ThreeUKSupport Can you help me please me my Samsung Tablet is locked and I cannot access it my Uni Life Course work is it and I need to urgently access to do some course assignment this week at Uni . Could you please suggest a tech fix this please thanks ?

When you contact @ThreeUK for a refund in April & they tell you it’s proceed. We are now nearly in July and I haven’t received anything. Contact them this morning and can’t access my account so I’m therefore asked to email or send a letter in the post. Shocking customer service.

@ThreeUK hi could you tell me why ma daughters phone is saying no service since 2 o’clock today saying mobile data disabled

@ThreeUK help please can't get into app or website as number saying not 3 mobile despite it being one. Topped up credit but it's not registered so internet cut off. Using mobile WiFi device so all texts going to device I can't access without internet access.

@ThreeUKSupport Very poor effort from your support team, trying to sell upgrades, 'no notes' and very dismissive. Certainly wont be recommending your company to anybody

I’m a customer -was in Sauchiehall St Glasgow store Sat. My daughter bought a package (previously not 3). All would be easy, no downtime, simple. She has no connection now & none for 72 hours @ThreeUK. She’ll need to buy a phone in the interim. MISINFORMED. What u doing about it

@ThreeUK My direct debit failed the other day for some reason so I paid manually online. Today I have been charged AGAIN for my phone bill. Help would be appreciated !

@ThreeUKSupport The problem most likely lies in software setting in Powersaving mode somehow I got internet setting back on it working briefly before it switched off again

@ThreeUKSupport Can you please DM me back later today please my Internet connection on my brand new broadband Huawei HD tablet is not working and urgently need to get fixed for work next can you please thanks

@ThreeUK @ThreeUKSupport what’s going on 3 !! No internet, no calls, no texts nothing !! Since like midnight ... what am I actually paying for ... sort it out !! And I think we should be compensated for this issue too

@ThreeUK I know it is a stiff competition but you must surely have the worst customer service in the mobile industry

4 days + @ThreeUK still haven’t managed to reconnect my service... ⏳📞

@ThreeUKSupport I'm still not a happy customer to be honest but it's been resolved

@ThreeUKSupport when will Three support the Apple Watch? I’ve bought a cellular watch and can’t connect it. Really disappointed long time customer of Three…..

@Dami1190 @ThreeUK @TheO2 Did before the madness, US too. Only went with three for their roaming, their signal sucks where I live.

@ThreeUK is there a problem with signal and WiFi in the Halesowen area again as I didn't have either for over 4 hours yesterday and gone off again today 😡😡

@ThreeUKSupport I’ve just done it again now. Still not working.

@ThreeUKSupport I have done, and it still doesn’t work. Have tried laptops/phone and Sky but not working on any of them.

@ThreeUKSupport That’s not very satisfactory mark. That’s another four days potentially with very iffy/no internet connection. What are you going to offer for loss of service?

@ThreeUK @SamsungUK Only thing I'm interested in is the phone I bought a week ago working. SIM card still not activated. 4 self-imposed deadlines have now been missed. Just got told to wait 48 hours again. If it's not working by then I will cancel it. Utter BULLSHIT service.

@ThreeUKSupport Your status page just says there’s work being carried out. Any idea when it’s likely to be resolved? It’s been three days now already. And any recompense for lost service?

@ThreeUKSupport Had the same message with trying different card. Called & spoke to another gentleman who was again beyond polite and helpful but couldn't do anything his end so we decided I tried vouchers which I've just bought and I've manged to top up. Thank you for all your help. ☺🙏✨

@emmadotcom @ThreeUK When I tested the speed at yours I got between 4 and 8mbps down and a big fat zero upload. Not great. May not be sufficient for streaming video