3 (Three) Outage in Kincardine, Fife, Scotland

@ThreeUK Or you could go with Smarty that use 3’s network and don’t charge you roaming charges when abroad.

@ThreeUKSupport So I’ve to do without service until the 8th of September? Great service .

@Durrell40 @ThreeUKSupport Hats off to @ThreeUK they released me from my contract today recognising I wasn’t getting the service. I’ll go back to them if things improve. They’ve always given great service until last 6 months. Let’s hope they get sorted. I’ll avoid 02.

.@ThreeUKSupport why do we have a very intermittent phone signal at FK7 9HU. It’s always terrible and weak but today 1 bar or no signal all day.

@ThreeUKSupport Thanks Pete, I tried to raise a complaint the other day as fed up with the declining service, but your webchat was so slow I had to end the conversation. I’ll DM you.

So anyway. Still no WiFi and my mob signal has gone pants too @ThreeUK so tethering is not working. the universe is telling me something. BT have posted me a temporary 4g hub until it gets fixed. A lot less screen time meantime! #unplanneddetox

@ThreeUKSupport Nothing yet I'm afraid, haven't been able to do anything given the systems outage

@ThreeUKSupport Need to help my dad with a change of ownership but been trying on and off since 5pm last night and got nowhere. Must be a pretty big systems issue!

@ThreeUKSupport Can you help me please me my Samsung Tablet is locked and I cannot access it my Uni Life Course work is it and I need to urgently access to do some course assignment this week at Uni . Could you please suggest a tech fix this please thanks ?

When you contact @ThreeUK for a refund in April & they tell you it’s proceed. We are now nearly in July and I haven’t received anything. Contact them this morning and can’t access my account so I’m therefore asked to email or send a letter in the post. Shocking customer service.

@ThreeUK hi could you tell me why ma daughters phone is saying no service since 2 o’clock today saying mobile data disabled

@ThreeUK help please can't get into app or website as number saying not 3 mobile despite it being one. Topped up credit but it's not registered so internet cut off. Using mobile WiFi device so all texts going to device I can't access without internet access.

@ThreeUKSupport Very poor effort from your support team, trying to sell upgrades, 'no notes' and very dismissive. Certainly wont be recommending your company to anybody

I’m a customer -was in Sauchiehall St Glasgow store Sat. My daughter bought a package (previously not 3). All would be easy, no downtime, simple. She has no connection now & none for 72 hours @ThreeUK. She’ll need to buy a phone in the interim. MISINFORMED. What u doing about it

@ThreeUK My direct debit failed the other day for some reason so I paid manually online. Today I have been charged AGAIN for my phone bill. Help would be appreciated !

@ThreeUKSupport The problem most likely lies in software setting in Powersaving mode somehow I got internet setting back on it working briefly before it switched off again

@ThreeUKSupport Can you please DM me back later today please my Internet connection on my brand new broadband Huawei HD tablet is not working and urgently need to get fixed for work next can you please thanks

@ThreeUK @ThreeUKSupport what’s going on 3 !! No internet, no calls, no texts nothing !! Since like midnight ... what am I actually paying for ... sort it out !! And I think we should be compensated for this issue too

@ThreeUK I know it is a stiff competition but you must surely have the worst customer service in the mobile industry

4 days + @ThreeUK still haven’t managed to reconnect my service... ⏳📞

Really disappointed with @O2 service, I am having issues joining them after 13 years with @ThreeUK

@ThreeUK I'm not happy with the connection service around Northumberland area, my 4G won't seem to work! U better start getting your sh!t together otherwise I'm cancelling my bills with you.. this is your FINAL Warning

@ThreeUKSupport Italy. Yes my phone was connected to a network but I wasn’t using it for anything apart from taking pics, recieving texts, and using my mum’s phone’s hotspot. I had mobile data and roaming turned off in my settings. I used Go Roam 3x during my hols but not 5x as my texts show

Absolutely disgusted with @ThreeUK customer service 🤬😡 5 accounts with these and hitting my head against a brick wall due to an error on their side!!!!

@ThreeUK why is the voicemail facility not working, both 123 and the alternative number given in texts???

@ThreeUKSupport hello I’ve been waiting for an email for over 2 weeks can you please help. I’m abroad and cannot call in. The uk chat isn’t working

@ThreeUKSupport 4g and the service is rubbish generally. I can't work from home and have my kids watching streaming services at the same time. I'm really unhappy with the service in general as I don't feel that I'm getting the service I signed up for

@ThreeUKSupport The problem is we don't have time and were told I could come in to the store for the exchange. Despite this no allowances or solutions were made available and we were told it was a misunderstanding which it clearly was not. Store made a mistake and should have resolved

@ThreeUKSupport Glasgow silverburn. Currently in queue to buy same phone in sainsburys so we have one in case of emergency. Unfortunately my wife will need to visit shop again tomorrow to cancel and buy our her contract

@ThreeUK store manager told me nothing could be done. Apparently nobody else other than the area manager can help despite being told to come in to store. No back up phones in store to help, no offer of replacement and we are accused of misunderstanding