3 (Three) Outage in Stirling, Scotland

I’m a customer -was in Sauchiehall St Glasgow store Sat. My daughter bought a package (previously not 3). All would be easy, no downtime, simple. She has no connection now & none for 72 hours @ThreeUK. She’ll need to buy a phone in the interim. MISINFORMED. What u doing about it

@ThreeUK My direct debit failed the other day for some reason so I paid manually online. Today I have been charged AGAIN for my phone bill. Help would be appreciated !

@ThreeUK @ThreeUKSupport what’s going on 3 !! No internet, no calls, no texts nothing !! Since like midnight ... what am I actually paying for ... sort it out !! And I think we should be compensated for this issue too

4 days + @ThreeUK still haven’t managed to reconnect my service... ⏳📞

@ThreeUKSupport I think latest agent may have solved everything for me - will find out for sure on Monday. First agent I contacted was useless, latest agent couldn't went out of their way to solve the problem. I am still confused by what is showing online Vs what I believe the state to be.

@myers_curtis @ThreeUK They said they're switching over to 5G which is causing some signalling issues

@chapmancmc @ThreeUKSupport @ThreeUK That wording is horrible: ‘our terms allow us to increase our prices...’ ... another reason I can’t wait to leave them when my contract is up

@ThreeUKSupport I can't pay my bill the app is not working what do I do my line has been cut off and I need to pay can I get some assistance

@ThreeUKSupport 3. The internet barely works, it needs constant refreshes to load a simple ******* website. Your support is non-existent, your willingness to acknowledge problems is appalling. I used my Vodaphone 4G to write this because yours just cut out AGAIN.

@ThreeUKSupport Quality answer but not what I'd expect Had no issues with o2 for the past 4 years and my wife on ee has no problems so the net is tightened on your network 😳

@ThreeUKSupport 2. There is a clear issue with your network. I am now tinkering with all manner of settings to figure out what it is. Dealing with you guys is like dealing with fraudsters.

@ThreeUKSupport 1. Spoke to tech support. They were as useful as a chocolate teapot. They sent me a link to your troubleshoot website which said all was working fine and if I have issues try airplane mode or reset my router. I Love being treated like an idiot.

@ThreeUKSupport hi iam having signal issues in the HU93RN area is everything okay

@ThreeUK I need some assistance please, I lost my sim card travelling back from Canada and I would like to get a replacement or some help. I received an email stating go to the store this is not possible and the app does not work. The buttons for contact us does nothing. help.