3 (Three) Outage in North Lanarkshire, Scotland

@ThreeUKSupport Hi. I have been sent a mew sim. I have activated two days ago and now that I have replaced it it says that No network can be found. What should I do?

@ThreeUKSupport can you tell me how i can cancel the remaining 7 months of my data only contract. It is unusable with speeds of only 0.25 mb. Its been like this for months

@ThreeUK absolutely shocking service. 4 times on hold for almost 35 mins each time to be hung up on when someone answeres. Practically impossible to speak to anyone who wants to help

@ThreeUKSupport I never did get through. My postcode is Fk104pr ANd I’m using the HUAWEI home Cube.

@ThreeUK when is the service going to work again? Can’t even make a phone call 😡😡. App not available or anything.

@ThreeUKSupport when is the my 3 app due to be functional again? Trying to resolve an ongoing issue

@VodafoneUK why call me today after I asked for my PAC code offering me the deal I asked you for 3 weeks ago but you refused to offer too late you have just lost a loyal customer to @ThreeUK

When you contact @ThreeUK for a refund in April & they tell you it’s proceed. We are now nearly in July and I haven’t received anything. Contact them this morning and can’t access my account so I’m therefore asked to email or send a letter in the post. Shocking customer service.

@ThreeUK and now your website not working.

@ThreeUK tried calling you as received a text about spend limit being near but I don’t have one set. Tried calling no one available. Tried online chat no one available. Not a great service

@ThreeUKSupport I spent 6 hours on livechat last week, I just want to cancel now.

@ThreeUKSupport Hi Kirsty, I was having technical issues and ended up wasting 6 hours on livechat, one of the advisors lied to me about the process for escalating the issue. I have DMed Three support about this

@ThreeUK was promised a call from customer service by friday, nothing. Definitely cancelling now.

@ThreeUKSupport He’s in hd5 I don’t know the rest of his post code and I’m not sure either... he’s not trying to use my hotspot just to point out lol we are both on three network — in separate cities having issues he’s on pay as you go and I’m on a contract sim

Pay a @ThreeUK bill on Thursday still no service so go onto live chat and they tell me to get back in contact on Monday......5 days without any service 😡😡

@threeuksupport @threeuk...understand you are trying to do during this compared to what you understand customers are going through financially particularly long term customers who are frontline workers who are under extreme stress and trying their best...poor poor practice

@threeuksupport @ThreeUK ...cant get on app and haven't been able to since upgrade in feb/march. U cancel direct debit...no one advised me of this until today I cant call as your systems are down. You have shown throughout this Lockdown a level of inequality as to what I MUST ...

@ThreeUK hi could you tell me why ma daughters phone is saying no service since 2 o’clock today saying mobile data disabled

@ThreeUK help please can't get into app or website as number saying not 3 mobile despite it being one. Topped up credit but it's not registered so internet cut off. Using mobile WiFi device so all texts going to device I can't access without internet access.

@ThreeUKSupport supposed to transfer number from EE to yourself yesterday - no service on EE sim but number not transferred!

@ThreeUKSupport I was told the filter had been turned off and would just take a few minutes to update on my accounts. Called again today and finally got my mobile working. Still a problem on my home broadband. Regretting the switch to three

@ThreeUKSupport ‘Thanks, we've received your password reset request. You'll either get an email or a text with details to help you reset it.‘ says this every time and I never get anything. Can’t get through on phone or chat. Wanted to remove an add on before getting charged. I’m stuck

@AllanAnttonio @ThreeUK @ThreeUKSupport It has been bad for months. They'll ask for your postcode, tell you to try 3G, tell you it's congestion, tell you there is works in the area and it'll be done soon.....it won't. They've said this since May 2019!

@ThreeUKSupport No good they are having technical problems. As I said iilog in requires a password and email both of which I do not know/forgotten. I have received no reset details with emails I currently have. I pay a monthly fee through my bank by DD and do not receive paper bills or emails.

@ThreeUKSupport Also, your App is ****.

@ThreeUKSupport I credited £27.50 for an Add on, your systems were down, i was already a fiver in credit. Normally I would get data to sort me out for the month. Now I've ended up with 12gb, which I didn't want.

@ThreeUKSupport please help. I have mobile WiFi with Three and I’d like to login to my account but it says I need the phone number. I don’t know what it is as it’s not used as a phone, I can’t see it on any of the emails from whe I set it up and I don’t get a bill.

@ThreeUKSupport @ThreeUK When do you guys think you’ll be offering ESIM support for people who want to use Apple Watch cellular version

@ThreeUK When do you guys think you’ll be offering ESIM support for people who want to use Apple Watch cellular version

@ThreeUKSupport So I have to go out of my way to resolve an issue that your company has twice failed to?