3 (Three) Outage in Airdrie, North Lanarkshire, Scotland

@threeuksupport @threeuk...understand you are trying to do during this compared to what you understand customers are going through financially particularly long term customers who are frontline workers who are under extreme stress and trying their best...poor poor practice

@threeuksupport @ThreeUK ...cant get on app and haven't been able to since upgrade in feb/march. U cancel direct debit...no one advised me of this until today I cant call as your systems are down. You have shown throughout this Lockdown a level of inequality as to what I MUST ...

@ThreeUK help please can't get into app or website as number saying not 3 mobile despite it being one. Topped up credit but it's not registered so internet cut off. Using mobile WiFi device so all texts going to device I can't access without internet access.

@ThreeUKSupport supposed to transfer number from EE to yourself yesterday - no service on EE sim but number not transferred!

@ThreeUKSupport Following Government advice Laura no 1 Your Stores are Closed non essential 2 this is a consistent problem from when SIM was new

Hey @ThreeUK I do not pay you for possible network coverage at my home neither do I pay you for probably call coverage. I definitely pay you for coverage and you DEFINITELY take Payment.

@ThreeUK is like the worse company ever.... For real... 4g+ signal is like full bars but gives like so crappy Internet... Ever watch something and keeps buffering every single second.... Then they speak of 5g... And imagine paying £53 a month!!! And you get a shitty service.

@ThreeUK just phoned to find out why I am not receiving incoming calls to discover your network has issues. Why are you not informing customers. Is it because you are hoping they don’t notice and hit you with compensation claims

@ThreeUK @ThreeUKSupport really getting tired of having to change to 3G ANYWHERE around Glasgow Queen Street station . 4G data just does not work in/or around the station but works everywhere else I go so not a phone or sim issue 😡

Data is appalling on @ThreeUKSupport today, keeps dropping out at random (mobile signal shows full signal strength)

@ThreeUKSupport been transferred to the wrong department twice and might lose out on this offer as I can’t wait...... poor show The deal was only valid today....... may look elsewhere then

landed in uk and switched to my @ThreeUK sim and shock their network is down as always.. trip to manchester and attempt to find my way around with no data 🥶

@ThreeUKSupport Been with you for many years and for a while now your signal for me has been atrocious literally no matter where I am, mobile data barely works anywhere in Glasgow despite having 4 bars with 4G 😂

@ThreeUKSupport It’s been happening for months, just getting worse and worse as the days go on but it’s alright everyday is closer to my contract ending and me moving to a proper company that can provide proper cell service

See that @ThreeUK 👇🏼 that's how you do customer service!

@ThreeUK @Three_Is_Broken I have full signal bar and 4G but my internet keeps buffering

@ThreeUK your signal coverage in and around Glasgow is AWFUL! You might be cheap but my phone is unusable indoors or on the move. 🚮

@ThreeUKSupport looking for help on how I can pay my bill. App, mobile site & 400 direct dial been down since yesterday & want to bring my account up to date

@ThreeUKSupport Thanks for asking, my internet was going down intermittently this morning but that my have been my VPN.

@BenBrewster85 @ThreeUK @ThreeUKSupport Not any more, before the outage it constantly went down to 0 Kbps (ie dead) but it's not been a problem lately

@ThreeUK how many days are your systems going to be down. I've been sent incorrect cancellation bill and I need it rectified asap. Been trying to contact you for 3 days now!!

@ThreeUKSupport I still need help I am going to be cancelled off if not helped!!!!

@Heavener_67 @ThreeUK I hope you got it sorted, still no signal here :(

@Leelamou @ThreeUKSupport I wouldn’t count on it working, service has been down since yesterday

@ThreeUKSupport Nope! Can’t login to your app (still “undergoing essential maintenance” another week later…) and when I tried the phone line it spat me out before I could speak to a person. I’m owed money that was the credit balance on my closed account.

@ThreeUK hi there’s no functional WiFi signal again in my #Heybridge area AGAIN. It is impossible to access the school work for #HeybridgePrimary school. Your company cannot even find my road let alone are contactable. Poverty in education right here

@ThreeUK I really need to speak to someone about my phone plan but it seems absolutely impossible to get any one to one support. The live chat function is down on your app so how can I resolve my issue. So disappointed with my service over the past two months

@_tashanaaax @ThreeUK I’ve tagged @Ofcom into my tweets as @ThreeUK service we PAY for is non existing.

@Ofcom can you please check into @ThreeUK as their service is non existing. They send out bill for upgrade phone that never arrived and no customer service is available

Hey @ThreeUKSupport why has your app been down the last 2 nights & I cannot get in to check my allowance of my charges & 4g has been really poor when out & about & I am paying for unlimited data with your guys. 😡