3 (Three) Outage in Wishaw, North Lanarkshire, Scotland

@ThreeUKSupport hi, i am a customer as of today, put my pac code in online & its only letting my number transfer from Tuesday, is that right or can it be done before? Coming to u from @EE if that makes any diff. Thanks!

@ThreeUK when is the service going to work again? Can’t even make a phone call 😡😡. App not available or anything.

@ThreeUKSupport when is the my 3 app due to be functional again? Trying to resolve an ongoing issue

@VodafoneUK why call me today after I asked for my PAC code offering me the deal I asked you for 3 weeks ago but you refused to offer too late you have just lost a loyal customer to @ThreeUK

@ThreeUK and now your website not working.

@ThreeUK tried calling you as received a text about spend limit being near but I don’t have one set. Tried calling no one available. Tried online chat no one available. Not a great service

@ThreeUKSupport I spent 6 hours on livechat last week, I just want to cancel now.

@ThreeUKSupport Hi Kirsty, I was having technical issues and ended up wasting 6 hours on livechat, one of the advisors lied to me about the process for escalating the issue. I have DMed Three support about this

@ThreeUK was promised a call from customer service by friday, nothing. Definitely cancelling now.

@ThreeUKSupport He’s in hd5 I don’t know the rest of his post code and I’m not sure either... he’s not trying to use my hotspot just to point out lol we are both on three network — in separate cities having issues he’s on pay as you go and I’m on a contract sim

Pay a @ThreeUK bill on Thursday still no service so go onto live chat and they tell me to get back in contact on Monday......5 days without any service 😡😡

@threeuksupport @threeuk...understand you are trying to do during this compared to what you understand customers are going through financially particularly long term customers who are frontline workers who are under extreme stress and trying their best...poor poor practice

@threeuksupport @ThreeUK ...cant get on app and haven't been able to since upgrade in feb/march. U cancel direct debit...no one advised me of this until today I cant call as your systems are down. You have shown throughout this Lockdown a level of inequality as to what I MUST ...

@ThreeUKSupport supposed to transfer number from EE to yourself yesterday - no service on EE sim but number not transferred!

@ThreeUKSupport Following Government advice Laura no 1 Your Stores are Closed non essential 2 this is a consistent problem from when SIM was new

Hey @ThreeUK I do not pay you for possible network coverage at my home neither do I pay you for probably call coverage. I definitely pay you for coverage and you DEFINITELY take Payment.

@ThreeUK is like the worse company ever.... For real... 4g+ signal is like full bars but gives like so crappy Internet... Ever watch something and keeps buffering every single second.... Then they speak of 5g... And imagine paying £53 a month!!! And you get a shitty service.

@ThreeUK just phoned to find out why I am not receiving incoming calls to discover your network has issues. Why are you not informing customers. Is it because you are hoping they don’t notice and hit you with compensation claims

@ThreeUK @ThreeUKSupport really getting tired of having to change to 3G ANYWHERE around Glasgow Queen Street station . 4G data just does not work in/or around the station but works everywhere else I go so not a phone or sim issue 😡

Data is appalling on @ThreeUKSupport today, keeps dropping out at random (mobile signal shows full signal strength)

Have you been experiencing 4 bars, full 4G signal on your @ThreeUK iPhone yet getting absolutely no service? Or been manually switching to 3G to get any service ?

@ThreeUKSupport help!

@ThreeUKSupport day four of being able to stream anything and barely access the internet despite unlimited data. Tried everything but your website is no help. And will not let me note a network issue! Please help!

@matt_beef @ThreeUKSupport I was thinking the same thing. I’m lucky if I have any G at mine never mind 4G!! It used to be brilliant.

@ThreeUKSupport £40 a month for 1 bar signal that doesn’t let you call people and 4g never works pointless on a 24month contract

@ChelseaFC I think you guys must cancel the sponsorship with @ThreeUK !!!

@ThreeUKSupport Why is your online upgrade system still inoperable? I’ve had the same message for the last 9 months saying “sorry, upgrading online is currently unavailable. This service is really popular at the moment”. I don’t want to go in store, I want to do it online.

No signal today EX24 postcode @ThreeUK @ThreeUKSupport

@ThreeUK 24 hours for a sim swap and it’s still no service, pretty poor service by any standards

@ThreeUK I need to speak to costumer service.