3 (Three) Outage in Wishaw, North Lanarkshire, Scotland

@ThreeUKSupport are there signal problems in the Glasgow area? I have plenty of Data and it wont work and im struggling to make calls

@ThreeUKSupport @ThreeUK are there signal problems in the Glasgow area? I have plenty of Data and it wont work and im struggling to make calls

@ThreeUK are there problems in the Glasgow area? I have plenty of Data and it wont work and im struggling to make calls

@ThreeUKSupport Sorry but I can’t endure any more “chats” and being continually fobbed off. I’ve raised an official complaint and hopefully will receive some meaningful feedback soon. Thanks anyway

@ThreeUKSupport Hi! I’ve sent you a DM looking for support with a PAYG SIM.

@ThreeUKSupport Only want to verify my email address so I can access my new account....live chat 1hr45 told me to email proofs, they emailed and reset my password, emailed again & reset my password again (didn’t need this done) then told me they couldn’t help had to be through live chat 😳🙄😳

@ThreeUK is there an issue with the reception in Glasgow? #nosignal

@videocelts @ThreeUK So you have had KT and now NL. And none have solved it.. maybe PL could help next 😜

@loupepper @ThreeUK Binned Huawei years ago because of this issue, their "flagship" models seem to lose interest with @Huawei very quickly, culminating in immediate dropping of updates etc.

@ThreeUK @ThreeUKSupport you are the worst telecom company in the Uk i wish i had cut my fingers before signing the contract with you.. You have an absolute terrible customer services as well as a very unprofessional and unfriendly staff in stores.

@AndyWernham @ThreeUK Re-registering seems to fix it Andy. Some upgrade which impacted a proportion of accounts

Hi @ThreeUK I’m having trouble logging in to mobile app or website (password is correctly entered). Forgot password option is giving me an error. Is your website auth down?

@ThreeUKSupport shocking customer service!!! Why can’t your advisors just put you through to the complaints department?! I already have a complaint open with yourselves and your sales advisors insist on telling them what the issue is!! Awful business to deal with!!!

@ThreeUKSupport Absolutely shocking service. You’re not even transparent with your customers over delivery dates. By the looks of it, you’ve screwed over allot of customers over this

@simonbangs @ThreeUKSupport It’s a shambles. I phoned this morning to know for sure it wasn’t coming and the advisor told me it was still down for being delivered today, so I told them about the text I received and they responded with the text must be right. 3 are a bunch of clowns

@ThreeUK just off web chat with two of your advisors who gave conflicting information and the last one didn’t seem to care. Can you please point in the direction of an agent who is actually willing to help and give me the right information?

@ThreeUKSupport Hi. I have been sent a mew sim. I have activated two days ago and now that I have replaced it it says that No network can be found. What should I do?

@ThreeUKSupport can you tell me how i can cancel the remaining 7 months of my data only contract. It is unusable with speeds of only 0.25 mb. Its been like this for months

@ThreeUK absolutely shocking service. 4 times on hold for almost 35 mins each time to be hung up on when someone answeres. Practically impossible to speak to anyone who wants to help

@ThreeUKSupport I never did get through. My postcode is Fk104pr ANd I’m using the HUAWEI home Cube.

@ThreeUKSupport Thank you Kirsty - have resolved with customer support but I have to be honest, I’m not impressed with the 1990s voicemail offering currently and will probably move back to O2. Issue lies with porting of number FYI- THREE’s systems are a mess IMHO

@ThreeUK Gogglebox a programme for dumb ppl siting on a sofa watching TV watching ppl on TV watching TV It doesn't get any more ******* stupid than that 😒

@ThreeUKSupport @andre81137478 You more or less said the same to me about 5 years ago when i was in Bath. You tried blaming a tree or high buildings, it was none of them. I joined @EE and magically never had a signal problem. You're lucky people have WiFi at home otherwise you'd get a lot lot more complaints

@ThreeUKSupport It's been awhile since November last year I have WiFi at home but when it goes down I'm left with this it rarely goes down. Ne84ny

@ThreeUKSupport My partner and I have only been playing the one game online together and it seems to be when we are both on that the issue occurs. The troubleshooting for the game says to make sure ports are open on my router which I can’t do as the the port forwarding option is not available.

What a useless network @ThreeUK is ffs

@ThreeUKSupport I’m having issues with a game. Their support says to check to make sure certain ports are open but port forwarding is not an option when I log in to the router on the browser.

@ThreeUKSupport Stratford is a busy part of London where high demand might be expected. Surely, it's just a matter of insufficient infrastructure/capacity? Please provide a reasonable time frame for improving this to a workable service.

@ThreeUKSupport Kristy - I'm also disappointed you've gaslighted me by hinting I should have used your accessibility services. Why couldn't I use an online chat function? No one wants be forced to wait 45 mins for an online chat service to sort a technical issue.

@ThreeUKSupport just joined you guys and literally EVERYTHING is rubbish about being with your network - you do know it's 2021 don't you ?!