3 (Three) Outage in Motherwell, North Lanarkshire, Scotland

@ThreeUKSupport Hi. I have been sent a mew sim. I have activated two days ago and now that I have replaced it it says that No network can be found. What should I do?

@ThreeUKSupport can you tell me how i can cancel the remaining 7 months of my data only contract. It is unusable with speeds of only 0.25 mb. Its been like this for months

@ThreeUK absolutely shocking service. 4 times on hold for almost 35 mins each time to be hung up on when someone answeres. Practically impossible to speak to anyone who wants to help

@ThreeUKSupport I never did get through. My postcode is Fk104pr ANd I’m using the HUAWEI home Cube.

@ThreeUKSupport hi, i am a customer as of today, put my pac code in online & its only letting my number transfer from Tuesday, is that right or can it be done before? Coming to u from @EE if that makes any diff. Thanks!

@ThreeUK when is the service going to work again? Can’t even make a phone call 😡😡. App not available or anything.

@ThreeUKSupport when is the my 3 app due to be functional again? Trying to resolve an ongoing issue

@VodafoneUK why call me today after I asked for my PAC code offering me the deal I asked you for 3 weeks ago but you refused to offer too late you have just lost a loyal customer to @ThreeUK

@ThreeUK and now your website not working.

@ThreeUK tried calling you as received a text about spend limit being near but I don’t have one set. Tried calling no one available. Tried online chat no one available. Not a great service

@ThreeUKSupport I spent 6 hours on livechat last week, I just want to cancel now.

@ThreeUKSupport Hi Kirsty, I was having technical issues and ended up wasting 6 hours on livechat, one of the advisors lied to me about the process for escalating the issue. I have DMed Three support about this

@ThreeUK was promised a call from customer service by friday, nothing. Definitely cancelling now.

@ThreeUKSupport He’s in hd5 I don’t know the rest of his post code and I’m not sure either... he’s not trying to use my hotspot just to point out lol we are both on three network — in separate cities having issues he’s on pay as you go and I’m on a contract sim

Pay a @ThreeUK bill on Thursday still no service so go onto live chat and they tell me to get back in contact on Monday......5 days without any service 😡😡

@threeuksupport @threeuk...understand you are trying to do during this compared to what you understand customers are going through financially particularly long term customers who are frontline workers who are under extreme stress and trying their best...poor poor practice

@threeuksupport @ThreeUK ...cant get on app and haven't been able to since upgrade in feb/march. U cancel direct debit...no one advised me of this until today I cant call as your systems are down. You have shown throughout this Lockdown a level of inequality as to what I MUST ...

@ThreeUK help please can't get into app or website as number saying not 3 mobile despite it being one. Topped up credit but it's not registered so internet cut off. Using mobile WiFi device so all texts going to device I can't access without internet access.

@ThreeUKSupport supposed to transfer number from EE to yourself yesterday - no service on EE sim but number not transferred!

@ThreeUKSupport Following Government advice Laura no 1 Your Stores are Closed non essential 2 this is a consistent problem from when SIM was new

@ThreeUKSupport is there anybody working that can help me please?

@ThreeUK Not until you can provide a half decent service!

@ThreeUK Did your masts get water logged today my signal was so bad today I couldn't even get a email all day. Worst its been. Which is hard to beat since its **** anyway. Oh yes s35 area

@ThreeUK The new app sucks! Can't even register with out WiFi... and when I do connect to a WiFi it says iv got to use my email I registered with before. I no longer have access to the email I used before?

@ThreeUKSupport all day today I have got selected network (3) not available. I have scanned and it won't allow me to connect to either 3 network options I have. Not happy paying for a service I cannot use.

@ThreeUKSupport I dial, I get an automated message saying "You can no longer dial 153 from your Three handset. Please redial using 118 313 to connect to the Three international directory service." Can you help please

.@ThreeUK customer service absolutely shocking and your instore team at Solihull have really messed up my new contract by giving me false information when switching contract. I hope you call me tomorrow to rectify this. Absolutely appalled

@ThreeUK What I’m looking for is an explanation why your service is so awful today. I can hardly do anything onine today as every site I visit takes an eon to open, then stop working almost immediately, plus trying to view my emails. Is there a network problem?

@ThreeUKSupport I see three have launched esim so how can I covert my sim for an esim? Also, Apple Watch supported on 3 network?

@ThreeUKSupport I cant log on through the three app, it wont accept my email address and says it had trouble sending the email