3 (Three) Outage Report in Motherwell, North Lanarkshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Motherwell, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (49%)
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Total Blackout (22%)
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Phone (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Motherwell, North Lanarkshire, Scotland
The most recent 3 (Three) outage reports came from the following cities: Glasgow, Cumbernauld, Airdrie and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Motherwell, Scotland
Latest outage, problems and issue reports in Motherwell and nearby locations:
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Nic Con
(@NicC28) reported
from
East Kilbride, Scotland
@ThreeUKSupport hi, i am a customer as of today, put my pac code in online & its only letting my number transfer from Tuesday, is that right or can it be done before? Coming to u from @EE if that makes any diff. Thanks!
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@ThreeUKSupport shocking customer service!!! Why can’t your advisors just put you through to the complaints department?! I already have a complaint open with yourselves and your sales advisors insist on telling them what the issue is!! Awful business to deal with!!!
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John Tierney
(@johntierney73) reported
from
Glasgow, Scotland
@ThreeUKSupport can you tell me how i can cancel the remaining 7 months of my data only contract. It is unusable with speeds of only 0.25 mb. Its been like this for months
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Iain Walker
(@Iainwalker6) reported
from
Glasgow, Scotland
@ThreeUKSupport I never did get through. My postcode is Fk104pr ANd I’m using the HUAWEI home Cube.
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Ian Adam
(@speedwaysnapper) reported
from
Glasgow, Scotland
@VodafoneUK why call me today after I asked for my PAC code offering me the deal I asked you for 3 weeks ago but you refused to offer too late you have just lost a loyal customer to @ThreeUK
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JoanneMc 💙
(@joannemc24x) reported
from
Glasgow, Scotland
@ThreeUK when is the service going to work again? Can’t even make a phone call 😡😡. App not available or anything.
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Kerrie Shannon
(@sowingseedsuk) reported
from
Glasgow, Scotland
@ThreeUKSupport Only want to verify my email address so I can access my new account....live chat 1hr45 told me to email proofs, they emailed and reset my password, emailed again & reset my password again (didn’t need this done) then told me they couldn’t help had to be through live chat 😳🙄😳
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RonnieM
(@RonnieM87485) reported
from
Glasgow, Scotland
@loupepper @ThreeUK Binned Huawei years ago because of this issue, their "flagship" models seem to lose interest with @Huawei very quickly, culminating in immediate dropping of updates etc.
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@simonbangs @ThreeUKSupport It’s a shambles. I phoned this morning to know for sure it wasn’t coming and the advisor told me it was still down for being delivered today, so I told them about the text I received and they responded with the text must be right. 3 are a bunch of clowns
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SCTorrance144
(@ScTorrance144) reported
from
Airdrie, Scotland
@ThreeUKSupport when is the my 3 app due to be functional again? Trying to resolve an ongoing issue
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A L i 🩺
(@ALi_ALAEQ) reported
from
Glasgow, Scotland
@ThreeUK @ThreeUKSupport you are the worst telecom company in the Uk i wish i had cut my fingers before signing the contract with you.. You have an absolute terrible customer services as well as a very unprofessional and unfriendly staff in stores.
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Eddie Kane
(@EdKane1070) reported
from
Glasgow, Scotland
@videocelts @ThreeUK So you have had KT and now NL. And none have solved it.. maybe PL could help next 😜
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Duncs
(@D5ncs) reported
from
Glasgow, Scotland
@ThreeUK absolutely shocking service. 4 times on hold for almost 35 mins each time to be hung up on when someone answeres. Practically impossible to speak to anyone who wants to help
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Andrew :)
(@Glasgowac) reported
from
Glasgow, Scotland
@ThreeUK just off web chat with two of your advisors who gave conflicting information and the last one didn’t seem to care. Can you please point in the direction of an agent who is actually willing to help and give me the right information?
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Andy Weir
(@andyhw168) reported
from
Glasgow, Scotland
@ThreeUK and now your website not working.
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
@AndyWernham @ThreeUK Re-registering seems to fix it Andy. Some upgrade which impacted a proportion of accounts
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Theocharis Kromydas
(@Harry_Krom) reported
from
Glasgow, Scotland
@ThreeUKSupport Hi. I have been sent a mew sim. I have activated two days ago and now that I have replaced it it says that No network can be found. What should I do?
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
Hi @ThreeUK I’m having trouble logging in to mobile app or website (password is correctly entered). Forgot password option is giving me an error. Is your website auth down?
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@ThreeUK is there an issue with the reception in Glasgow? #nosignal
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@ThreeUKSupport Absolutely shocking service. You’re not even transparent with your customers over delivery dates. By the looks of it, you’ve screwed over allot of customers over this
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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BIG SPARTAN
(@BigSpartanSays) reported
@ThreeUKSupport My postcode is N7 8HY. I used to be on 3 in 2009. I switched to Vodafone because the signal was bad. I came back to you guys in 2020 and I am still not happy. I don’t want to start feeling like I have made a mistake by choosing 3. Please resolve these issues
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BIG SPARTAN
(@BigSpartanSays) reported
@ThreeUK I’ve called three spoken to many people about this, nobody helps. So you think you can take my money every month and give me 60 days of half decent service and then bad service afterwards? I don’t think so.
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Andy
(@halsteadaddick) reported
@ThreeUKSupport Battery has completely stopped charging, your company sold me the phone August/Sept 2019 but now want me to pay more to get back my original service.......
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Paul Stanford
(@Paulypaul348) reported
@ThreeUKSupport Yep I cancelled them both in October yet I’m still getting charged for the most expensive one since then. I need to get this resolved along with another issue
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Kenneth
(@KennethW1lson) reported
@ThreeUKSupport we have 5 sims on three network in my house hold, all same Internet speeds 2.01mbs, clearly something wrong, all devices show 4g+, calls and texts working perfectly, just can't use Internet as to slow to watch films, zoom calls for work, etc.
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ᴮᴱ𝕁𝕀𝕄𝕀𝕀𝕀↗↘𝕀𝕀𝕀ℕ⟭⟬⁷
(@jiminiekkyu13) reported
@ThreeUK Is anyone able to help me with refunds ? Three managed to charge me £13.97 and I’ve actually left the network already🙏🏼 I can’t get in contact with someone to do this for me
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Bizi🇵🇰🇮🇪🇵🇸🕊️🍀
(@iibdii) reported
@ThreeUKSupport I did have 2 accounts both pac were requested and used on other network. Received final bill in credit on one phone never received for other. Both number ported successfully to voxi so I assumed contract is finished after number ported away bill should have been nill in dec
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Andy
(@halsteadaddick) reported
@ThreeUKSupport Unless I pay for an upgrade, take out a contract in a 2nd phone or cancel my contract immediately. But are the moment I have no service but am still paying for something I cannot use - pathetic!!!!
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Andy
(@halsteadaddick) reported
@ThreeUKSupport Basically the phone is completely useless, I had a 90mins chat with your customer where I was expected either to take out a 2nd contract or upgrade early, the first would cost me £28 a month along side the same amount I am paying now or £161 to upgrade. Neither is acceptable to
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Claire Hunter
(@ClaireH14904745) reported
@ThreeUKSupport spoke to the store manager who when reading our correspondence was very apologetic and promised to get it sorted out and would be our "one point of contact" after all the problems. This seemed to be finally getting somewhere, but since this lockdown started