3 (Three) Outage Report in Motherwell, North Lanarkshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Motherwell, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Motherwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (13%)
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Wi-fi (6%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Motherwell, North Lanarkshire, Scotland
The most recent 3 (Three) outage reports came from the following cities: Glasgow, East Kilbride and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| East Kilbride |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Airdrie |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Motherwell, Scotland
Latest outage, problems and issue reports in Motherwell and nearby locations:
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
Hi @ThreeUK I’m having trouble logging in to mobile app or website (password is correctly entered). Forgot password option is giving me an error. Is your website auth down?
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Theocharis Kromydas
(@Harry_Krom) reported
from
Glasgow, Scotland
@ThreeUKSupport Hi. I have been sent a mew sim. I have activated two days ago and now that I have replaced it it says that No network can be found. What should I do?
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@ThreeUKSupport shocking customer service!!! Why can’t your advisors just put you through to the complaints department?! I already have a complaint open with yourselves and your sales advisors insist on telling them what the issue is!! Awful business to deal with!!!
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SCTorrance144
(@ScTorrance144) reported
from
Airdrie, Scotland
@ThreeUKSupport when is the my 3 app due to be functional again? Trying to resolve an ongoing issue
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Andy Weir
(@andyhw168) reported
from
Glasgow, Scotland
@ThreeUK tried calling you as received a text about spend limit being near but I don’t have one set. Tried calling no one available. Tried online chat no one available. Not a great service
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Wicked Witch of the East end 🌙
(@ChimeraMoon) reported
from
Glasgow, Scotland
@ThreeUKSupport I spent 6 hours on livechat last week, I just want to cancel now.
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Andy Weir
(@andyhw168) reported
from
Glasgow, Scotland
@ThreeUK and now your website not working.
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John Tierney
(@johntierney73) reported
from
Glasgow, Scotland
@ThreeUKSupport can you tell me how i can cancel the remaining 7 months of my data only contract. It is unusable with speeds of only 0.25 mb. Its been like this for months
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Andrew :)
(@Glasgowac) reported
from
Glasgow, Scotland
@ThreeUK just off web chat with two of your advisors who gave conflicting information and the last one didn’t seem to care. Can you please point in the direction of an agent who is actually willing to help and give me the right information?
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Illumination Designs
(@MarihaNaeem) reported
from
Glasgow, Scotland
@ThreeUKSupport He’s in hd5 I don’t know the rest of his post code and I’m not sure either... he’s not trying to use my hotspot just to point out lol we are both on three network — in separate cities having issues he’s on pay as you go and I’m on a contract sim
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Iain Walker
(@Iainwalker6) reported
from
Glasgow, Scotland
@ThreeUKSupport I never did get through. My postcode is Fk104pr ANd I’m using the HUAWEI home Cube.
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Wicked Witch of the East end 🌙
(@ChimeraMoon) reported
from
Glasgow, Scotland
@ThreeUK was promised a call from customer service by friday, nothing. Definitely cancelling now.
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@simonbangs @ThreeUKSupport It’s a shambles. I phoned this morning to know for sure it wasn’t coming and the advisor told me it was still down for being delivered today, so I told them about the text I received and they responded with the text must be right. 3 are a bunch of clowns
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@ThreeUKSupport Absolutely shocking service. You’re not even transparent with your customers over delivery dates. By the looks of it, you’ve screwed over allot of customers over this
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Nic Con
(@NicC28) reported
from
East Kilbride, Scotland
@ThreeUKSupport hi, i am a customer as of today, put my pac code in online & its only letting my number transfer from Tuesday, is that right or can it be done before? Coming to u from @EE if that makes any diff. Thanks!
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Wicked Witch of the East end 🌙
(@ChimeraMoon) reported
from
Glasgow, Scotland
@ThreeUKSupport Hi Kirsty, I was having technical issues and ended up wasting 6 hours on livechat, one of the advisors lied to me about the process for escalating the issue. I have DMed Three support about this
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Ian Adam
(@speedwaysnapper) reported
from
Glasgow, Scotland
@VodafoneUK why call me today after I asked for my PAC code offering me the deal I asked you for 3 weeks ago but you refused to offer too late you have just lost a loyal customer to @ThreeUK
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
@AndyWernham @ThreeUK Re-registering seems to fix it Andy. Some upgrade which impacted a proportion of accounts
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JoanneMc 💙
(@joannemc24x) reported
from
Glasgow, Scotland
@ThreeUK when is the service going to work again? Can’t even make a phone call 😡😡. App not available or anything.
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Duncs
(@D5ncs) reported
from
Glasgow, Scotland
@ThreeUK absolutely shocking service. 4 times on hold for almost 35 mins each time to be hung up on when someone answeres. Practically impossible to speak to anyone who wants to help
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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riot of colour
(@makesomemess) reported
Tried @ThreeUK WiFi broadband - too slow and weak. Returned equipment 8 Jan within cooling off period. Spoke to @ThreeUKSupport 13 Jan to confirm. Today received threatening letter demanding payment. Is this good #customerservice @ThreeUK ?
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David Whomes
(@earthswood) reported
@ThreeUKSupport can you help need pac code and there’s no one answering and no live chat
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Steve Harding
(@SteveHarding_) reported
@jezzaf3 @ThreeUK Problem is they really don't give a toss, as I found out they give lip service, but that is the only service!!
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Jack
(@J4CK_97) reported
@BrackstoneL @ThreeUKSupport Did you get this sorted? I’m having the same issue and I’ve had no service all day
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Neha Lakhani
(@NehaLakhani17) reported
Awful customer service @ThreeUK. Now being harassed by phone twice a day, every day! An agent missold me 3 new sim only contracts on 1/11/20. The sims never worked & after 9 hrs speaking to 5 agents I cancelled the contracts on 7/11/20, £0 owed. What 'debt' are you now chasing?
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jotapete1
(@jotapete11) reported
@ThreeUKSupport having terrible problems with 3 private to business swap and can’t get any sense from either part of Three, they don’t take responsibility for customer issues and after 15 plus years with them we are going to move our 4 phones to another provider.
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Neha Lakhani
(@NehaLakh) reported
@ThreeUKSupport Kirsty, I was told they were closed immediately and due to the issues I had faced, there would be no charges. No final bill confirming. Only an informal looking letter stating my complaint could not be resolved but I could take it to the ombudsman.
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Georgia Swift - Applecross Psychotherapy
(@ApplecrossCouns) reported
@ThreeUK You’ve been experiencing customer services issues for a year and now I’m getting demands for account that’s not even mine!
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Ash
(@AshleeFulton) reported
@ThreeUKSupport All I want to know know when I can cancel my contract without it costing me money. But I can’t do that
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Jack
(@J4CK_97) reported
@ThreeUKSupport @ThreeUK I tweeted earlier saying I’ve had no signal all day and can’t access my three app but getting no response from you? I put sim in another iPhone and it still doesn’t work