3 (Three) Outage Report in East Kilbride, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at 3 (Three)
3 (Three) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (61%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent 3 (Three) outage reports came from the following cities: Glasgow, Coatbridge, Hamilton and Erskine.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Total Blackout | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Little Red (@lettucelucette) reported from Glasgow, Scotland
@ThreeUK are there problems in the Glasgow area? I have plenty of Data and it wont work and im struggling to make calls
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Stewart Priest 🌈 🏒 💙 (@itsjuststewart) reported from Clydebank, Scotland
@ThreeUKSupport on a separate issue, do you know when you’ll be moving on with eSIM rollout? I live nowhere near the stores you’ve launched in, but could do with an eSIM.
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Eddie Kane (@EdKane1070) reported from Glasgow, Scotland
@videocelts @ThreeUK So you have had KT and now NL. And none have solved it.. maybe PL could help next 😜
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Murray Bowman (@_murraybowman) reported from Glasgow, Scotland
@ThreeUKSupport shocking customer service!!! Why can’t your advisors just put you through to the complaints department?! I already have a complaint open with yourselves and your sales advisors insist on telling them what the issue is!! Awful business to deal with!!!
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Harley Watson 🏴🇪🇺 (@_unlobito) reported from Glasgow, Scotland
@ThreeUKSupport Hi! I’ve sent you a DM looking for support with a PAYG SIM.
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A L i 🩺 (@ALi_ALAEQ) reported from Glasgow, Scotland
@ThreeUK @ThreeUKSupport you are the worst telecom company in the Uk i wish i had cut my fingers before signing the contract with you.. You have an absolute terrible customer services as well as a very unprofessional and unfriendly staff in stores.
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Kerrie Shannon (@sowingseedsuk) reported from Glasgow, Scotland
@ThreeUKSupport Only want to verify my email address so I can access my new account....live chat 1hr45 told me to email proofs, they emailed and reset my password, emailed again & reset my password again (didn’t need this done) then told me they couldn’t help had to be through live chat 😳🙄😳
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Murray Bowman (@_murraybowman) reported from Glasgow, Scotland
@ThreeUKSupport Absolutely shocking service. You’re not even transparent with your customers over delivery dates. By the looks of it, you’ve screwed over allot of customers over this
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RonnieM (@RonnieM87485) reported from Glasgow, Scotland
@loupepper @ThreeUK Binned Huawei years ago because of this issue, their "flagship" models seem to lose interest with @Huawei very quickly, culminating in immediate dropping of updates etc.
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Ian Rae (@IanRae64) reported from Cambuslang, Scotland
@AndyWernham @ThreeUK Re-registering seems to fix it Andy. Some upgrade which impacted a proportion of accounts
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Andy Bryan (@andybryan11) reported from Glasgow, Scotland
@ThreeUK is there an issue with the reception in Glasgow? #nosignal
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Duncs (@D5ncs) reported from Glasgow, Scotland
@ThreeUK absolutely shocking service. 4 times on hold for almost 35 mins each time to be hung up on when someone answeres. Practically impossible to speak to anyone who wants to help
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Theocharis Kromydas (@Harry_Krom) reported from Glasgow, Scotland
@ThreeUKSupport Hi. I have been sent a mew sim. I have activated two days ago and now that I have replaced it it says that No network can be found. What should I do?
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Stuart MacPherson (@dirty_stu) reported from Renfrew, Scotland
@ThreeUK hi, is there a problem with the network? I’ve not had any signal on my phone in the past 2 days
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Bernadette O (@benji70) reported from Glasgow, Scotland
@ThreeUKSupport Sorry but I can’t endure any more “chats” and being continually fobbed off. I’ve raised an official complaint and hopefully will receive some meaningful feedback soon. Thanks anyway
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Ian Rae (@IanRae64) reported from Cambuslang, Scotland
Hi @ThreeUK I’m having trouble logging in to mobile app or website (password is correctly entered). Forgot password option is giving me an error. Is your website auth down?
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Murray Bowman (@_murraybowman) reported from Glasgow, Scotland
@simonbangs @ThreeUKSupport It’s a shambles. I phoned this morning to know for sure it wasn’t coming and the advisor told me it was still down for being delivered today, so I told them about the text I received and they responded with the text must be right. 3 are a bunch of clowns
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Stewart Priest 🌈 🏒 💙 (@itsjuststewart) reported from Clydebank, Scotland
@ThreeUKSupport I understand the logistical issues, but when you’ve sent confirmation with a delivery date, it’s to be expected that people are unhappy. It’s not unheard of that on launch day supply will be short, so set expectations and give a window, not a solid date which you’ll likely miss.
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Andrew :) (@Glasgowac) reported from Glasgow, Scotland
@ThreeUK just off web chat with two of your advisors who gave conflicting information and the last one didn’t seem to care. Can you please point in the direction of an agent who is actually willing to help and give me the right information?
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John Tierney (@johntierney73) reported from Glasgow, Scotland
@ThreeUKSupport can you tell me how i can cancel the remaining 7 months of my data only contract. It is unusable with speeds of only 0.25 mb. Its been like this for months
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave B (@dibsta1) reported
@ThreeUK got 5G full signal bars nothing will work using 5G very unhappy loyal customer.
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qaawyrd_queries (@QaawyrdQ) reported
@ThreeUKSupport mobile ph...i dont have a landline with wifi...long story my old landline cables dont support voice and data together...i wd have to pay for 2 phone lines Awful chat messaging yesterday...they suggested i used firefox browser...i have a screen print ..
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𝕃𝕠𝕧𝕖𝕃𝕖𝕒𝕒 ♡︎ (@_loveleaa) reported
@ThreeUKSupport is the network down?! I have 5G but when I try to use my mobile data it says offline and has the wheel or doom! 😓 I can only connect via WiFi.
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Lauryn Hall (@loulouhall) reported
@ThreeUKSupport Well the last three times I have phoned I’ve been told the 4G mast was down and they were fixing it by the end of the month. If I use 3G I can’t use anything that relies on data.. wifi calling won’t work if I’m home or work, and it’s 100% not my phone
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Gavin Fabiani-Laymond (@gavinsgadgets) reported
@ThreeUKSupport Yes but it’s no better using wifi calling. Also not sure how there could be congestion. I live in the middle of Dartmoor. It’s the opposite to a city. So what issues are there currently ?
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lawrence shenker (@LShenker) reported
@ThreeUK Strange how your staff in your Lewisham store have reduced a disabled pensioner to tears, something that was complained about, and nothing was done. Support ? Don't think so
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Darren Rolfe (@Rolfe_The_Great) reported
@drlornayoung @ThreeUKSupport no im on moto... i moved to 3 - 4 months ago and carried my number across, was worried its that which was the problem, but if thats not the case for you, its probably another reason
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Tim Higgs (@timmay2) reported
@ThreeUKSupport What is the real cause of this issue? Will things return to exactly how they were before or will I need to switch network?
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Darren Lee (@darren1ee_lee) reported
@ThreeUK Just received my latest iPhone through yourselves, I’ve been a customer for over 10 years. Went online to switch my number over and guess what - I get told a day later my original number has been deleted! This is a joke, people you speak to online are a joke! I want this sorted!
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pawel.io (@pawel_io) reported
Also just got off the @ThreeUKSupport helpline. They won't do anything to fix this. The only way to get a phone number back is to follow their advice: "We can only enable the number if you fly back into the UK" - @ThreeUK