3 (Three) Outage Report in East Kilbride, South Lanarkshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (40%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent 3 (Three) outage reports came from the following cities: Glasgow, East Kilbride and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Stewart Priest 🌈 🏒 💙
(@itsjuststewart) reported
from
Clydebank, Scotland
@ThreeUKSupport on a separate issue, do you know when you’ll be moving on with eSIM rollout? I live nowhere near the stores you’ve launched in, but could do with an eSIM.
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Stewart Priest 🌈 🏒 💙
(@itsjuststewart) reported
from
Clydebank, Scotland
@ThreeUKSupport I understand the logistical issues, but when you’ve sent confirmation with a delivery date, it’s to be expected that people are unhappy. It’s not unheard of that on launch day supply will be short, so set expectations and give a window, not a solid date which you’ll likely miss.
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@ThreeUKSupport Absolutely shocking service. You’re not even transparent with your customers over delivery dates. By the looks of it, you’ve screwed over allot of customers over this
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Duncs
(@D5ncs) reported
from
Glasgow, Scotland
@ThreeUK absolutely shocking service. 4 times on hold for almost 35 mins each time to be hung up on when someone answeres. Practically impossible to speak to anyone who wants to help
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A L i 🩺
(@ALi_ALAEQ) reported
from
Glasgow, Scotland
@ThreeUK @ThreeUKSupport you are the worst telecom company in the Uk i wish i had cut my fingers before signing the contract with you.. You have an absolute terrible customer services as well as a very unprofessional and unfriendly staff in stores.
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RonnieM
(@RonnieM87485) reported
from
Glasgow, Scotland
@loupepper @ThreeUK Binned Huawei years ago because of this issue, their "flagship" models seem to lose interest with @Huawei very quickly, culminating in immediate dropping of updates etc.
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John Tierney
(@johntierney73) reported
from
Glasgow, Scotland
@ThreeUKSupport can you tell me how i can cancel the remaining 7 months of my data only contract. It is unusable with speeds of only 0.25 mb. Its been like this for months
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Iain Walker
(@Iainwalker6) reported
from
Glasgow, Scotland
@ThreeUKSupport I never did get through. My postcode is Fk104pr ANd I’m using the HUAWEI home Cube.
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Stuart MacPherson
(@dirty_stu) reported
from
Renfrew, Scotland
@ThreeUK hi, is there a problem with the network? I’ve not had any signal on my phone in the past 2 days
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@ThreeUKSupport shocking customer service!!! Why can’t your advisors just put you through to the complaints department?! I already have a complaint open with yourselves and your sales advisors insist on telling them what the issue is!! Awful business to deal with!!!
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Nic Con
(@NicC28) reported
from
East Kilbride, Scotland
@ThreeUKSupport hi, i am a customer as of today, put my pac code in online & its only letting my number transfer from Tuesday, is that right or can it be done before? Coming to u from @EE if that makes any diff. Thanks!
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Andrew :)
(@Glasgowac) reported
from
Glasgow, Scotland
@ThreeUK just off web chat with two of your advisors who gave conflicting information and the last one didn’t seem to care. Can you please point in the direction of an agent who is actually willing to help and give me the right information?
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JoanneMc 💙
(@joannemc24x) reported
from
Glasgow, Scotland
@ThreeUK when is the service going to work again? Can’t even make a phone call 😡😡. App not available or anything.
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@simonbangs @ThreeUKSupport It’s a shambles. I phoned this morning to know for sure it wasn’t coming and the advisor told me it was still down for being delivered today, so I told them about the text I received and they responded with the text must be right. 3 are a bunch of clowns
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SCTorrance144
(@ScTorrance144) reported
from
Airdrie, Scotland
@ThreeUKSupport when is the my 3 app due to be functional again? Trying to resolve an ongoing issue
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
Hi @ThreeUK I’m having trouble logging in to mobile app or website (password is correctly entered). Forgot password option is giving me an error. Is your website auth down?
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Theocharis Kromydas
(@Harry_Krom) reported
from
Glasgow, Scotland
@ThreeUKSupport Hi. I have been sent a mew sim. I have activated two days ago and now that I have replaced it it says that No network can be found. What should I do?
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DIV8O
(@Rangers_f_c) reported
from
Paisley, Scotland
@ThreeUKSupport Tried phoning to cancel my contract within the first 14 days and just keep getting told technical issues, how do I cancel if I can't do it through the phone number provided?
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Eddie Kane
(@EdKane1070) reported
from
Glasgow, Scotland
@videocelts @ThreeUK So you have had KT and now NL. And none have solved it.. maybe PL could help next 😜
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
@AndyWernham @ThreeUK Re-registering seems to fix it Andy. Some upgrade which impacted a proportion of accounts
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gra3m3
(@graeme183) reported
@ThreeUKSupport Are there any issues being reported for accessing accounts via my3. I’ve just tried my number and password and incorrect so tried to reset and get the error my3auth.text.generic.error so I can’t even reset the password. This means I can’t access my account online
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Bill Richards
(@Bill747Jet) reported
@ThreeUKSupport Thanks Kim. The antenna is aligned with Tower ID9190 at Cow Drove. The coverage has been great and the signal strong, even in bad weather. Nothing on my system has been changed. The 4G has been great. The only problem that I’ve noticed is that at mid month the speed drops.
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LisaB
(@LisaB31551375) reported
@ThreeUKSupport If this goes through to the same customer service live chat there’s no point. I’ve spoken to them over 20 times and each time I hear a difference response. No one can actually help me or escalate this issue.
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GEORGIA-RAE⚡️
(@georgiaa1010) reported
@ThreeUK any chance I can speak to someone who can actually help me over the phone? I was just on live chat and was instructed to take my sim out and reinsert it.. which I done as i didn’t respond for 2mins because I was taking my sim out they’ve ended the chat :/
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LisaB
(@LisaB31551375) reported
@ThreeUKSupport Okay I will try this service. It’s unavailable at the moment but il keep trying the link
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Pixsmiths
(@pixsmiths) reported
@ThreeUK trying to change mobile plan your site says having technical issues - been like this most of the day, How can I change my plan
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Peter Seaton
(@peterseaton80) reported
@ThreeUK you should be completely embarrassed about your customer service, I’ve never experienced anything like it #awful #embarrassing #shocking
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Panos The Greek 🏳️🌈
(@thisispanos) reported
@ThreeUKSupport Can you please provide me with the email of the director of customer service? Another 5 days has passed and I haven’t received my refund and your colleague Rajaram assured that I’ll receive my refund within 3 days.
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Milesy
(@MikeMil55017602) reported
@ThreeUK Sort bloody network out instead as it crap
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Sarah Zaman
(@szam_) reported
@ThreeUKSupport please help, I’m being billed twice a month without knowing in the last year. I sent my proof to you guys on 29th November and haven’t heard anything back since 7th December. I called 333 and they were rude and won’t help me with my situation