3 (Three) Outage Report in East Kilbride, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at 3 (Three)
3 (Three) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (52%)
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Phone (20%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent 3 (Three) outage reports came from the following cities: Glasgow, Erskine, Wishaw, Paisley, Airdrie and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Little Red
(@lettucelucette) reported
from
Glasgow, Scotland
@ThreeUKSupport @ThreeUK are there signal problems in the Glasgow area? I have plenty of Data and it wont work and im struggling to make calls
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@ThreeUKSupport Absolutely shocking service. You’re not even transparent with your customers over delivery dates. By the looks of it, you’ve screwed over allot of customers over this
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@ThreeUK is there an issue with the reception in Glasgow? #nosignal
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Andrew :)
(@Glasgowac) reported
from
Glasgow, Scotland
@ThreeUK just off web chat with two of your advisors who gave conflicting information and the last one didn’t seem to care. Can you please point in the direction of an agent who is actually willing to help and give me the right information?
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Eddie Kane
(@EdKane1070) reported
from
Glasgow, Scotland
@videocelts @ThreeUK So you have had KT and now NL. And none have solved it.. maybe PL could help next 😜
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John Tierney
(@johntierney73) reported
from
Glasgow, Scotland
@ThreeUKSupport can you tell me how i can cancel the remaining 7 months of my data only contract. It is unusable with speeds of only 0.25 mb. Its been like this for months
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RonnieM
(@RonnieM87485) reported
from
Glasgow, Scotland
@loupepper @ThreeUK Binned Huawei years ago because of this issue, their "flagship" models seem to lose interest with @Huawei very quickly, culminating in immediate dropping of updates etc.
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
@AndyWernham @ThreeUK Re-registering seems to fix it Andy. Some upgrade which impacted a proportion of accounts
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Kerrie Shannon
(@sowingseedsuk) reported
from
Glasgow, Scotland
@ThreeUKSupport Only want to verify my email address so I can access my new account....live chat 1hr45 told me to email proofs, they emailed and reset my password, emailed again & reset my password again (didn’t need this done) then told me they couldn’t help had to be through live chat 😳🙄😳
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Stewart Priest 🌈 🏒 💙
(@itsjuststewart) reported
from
Clydebank, Scotland
@ThreeUKSupport I understand the logistical issues, but when you’ve sent confirmation with a delivery date, it’s to be expected that people are unhappy. It’s not unheard of that on launch day supply will be short, so set expectations and give a window, not a solid date which you’ll likely miss.
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Bernadette O
(@benji70) reported
from
Glasgow, Scotland
@ThreeUKSupport Sorry but I can’t endure any more “chats” and being continually fobbed off. I’ve raised an official complaint and hopefully will receive some meaningful feedback soon. Thanks anyway
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Harley Watson 🏴🇪🇺
(@_unlobito) reported
from
Glasgow, Scotland
@ThreeUKSupport Hi! I’ve sent you a DM looking for support with a PAYG SIM.
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Theocharis Kromydas
(@Harry_Krom) reported
from
Glasgow, Scotland
@ThreeUKSupport Hi. I have been sent a mew sim. I have activated two days ago and now that I have replaced it it says that No network can be found. What should I do?
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@ThreeUKSupport shocking customer service!!! Why can’t your advisors just put you through to the complaints department?! I already have a complaint open with yourselves and your sales advisors insist on telling them what the issue is!! Awful business to deal with!!!
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@simonbangs @ThreeUKSupport It’s a shambles. I phoned this morning to know for sure it wasn’t coming and the advisor told me it was still down for being delivered today, so I told them about the text I received and they responded with the text must be right. 3 are a bunch of clowns
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Stewart Priest 🌈 🏒 💙
(@itsjuststewart) reported
from
Clydebank, Scotland
@ThreeUKSupport on a separate issue, do you know when you’ll be moving on with eSIM rollout? I live nowhere near the stores you’ve launched in, but could do with an eSIM.
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Stuart MacPherson
(@dirty_stu) reported
from
Renfrew, Scotland
@ThreeUK hi, is there a problem with the network? I’ve not had any signal on my phone in the past 2 days
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A L i 🩺
(@ALi_ALAEQ) reported
from
Glasgow, Scotland
@ThreeUK @ThreeUKSupport you are the worst telecom company in the Uk i wish i had cut my fingers before signing the contract with you.. You have an absolute terrible customer services as well as a very unprofessional and unfriendly staff in stores.
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
Hi @ThreeUK I’m having trouble logging in to mobile app or website (password is correctly entered). Forgot password option is giving me an error. Is your website auth down?
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Little Red
(@lettucelucette) reported
from
Glasgow, Scotland
@ThreeUK are there problems in the Glasgow area? I have plenty of Data and it wont work and im struggling to make calls
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Claire
(@clairelavin1) reported
@ThreeUK shocking customer service. I purchased a new contract with then in June and paid for my number to be changed over but I’m still chasing them as it’s not working but they are happily charging me each month and ignoring emails. Would not recommend 😡
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A Patricia Tugas
(@tugas_patricia) reported
I have been having issues when calling and I don’t know what is the reason. Of course I am with @ThreeUK network. I am so disappointed by your service as it is literally affecting my job. It is unbelievable!!! You guys have to solve the issue NOW! #solveitnow #3network #nohelp
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Helen McKeown
(@HelenMcKeown14) reported
@ThreeUK absolutely shocking customer service .. I’ve been a customer for over 12 years and can’t get access to my account but you guys are happy to take £130 payment and limit my services …. I have been to the three store 3 times to rectify a date of birth issue on the account
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tommy
(@tommymason13) reported
@ThreeUK is the biggest load of **** ever
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PebHeed
(@PebHeed) reported
@EE Not overly fussed about crazy speed mobile data. My fibre internet at home is for big downloads. I just want a network I can call my family on when I want to speak to them. Especially when it’s urgent. Sadly @ThreeUK in #Manchester is crap. Even with 5G signal, calls fail 😞
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Samantha Scott 🚢
(@sammajade) reported
@ThreeUKSupport @ThreeUK how can I deactivate my voicemail? Tried calling 333 but no luck. Can you help?
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Bill Loch
(@bill_loch) reported
@ThreeUKSupport Yes 3 to 3 calls only and heard on one side of call it’s not on just my handset friends and family have the same problem and it sounds like your standing next to a big speaker and someone is pulling the jack plug to a mic in and out
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𝐉𝐄𝐌𝐌𝐀 | 🕊🤍
(@Jlm_86) reported
from
Plymouth, England
Roll on when my new SIM card comes.. talk mobile is the worst I’ve ever been with! Over to you @ThreeUK hope your service is better 😜
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Bill Loch
(@bill_loch) reported
@ThreeUKSupport Location doesn’t seem to matter and it only can be heard on one side of the call . Some times restarting the call help. It’s been going on for months tryed to report but no joy with your off shore call agents .
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Bill Loch
(@bill_loch) reported
@ThreeUK @ThreeUKSupport When will you get your network to work properly again. The horrible feed back noise you get on three to three call not Acceptable