3 (Three) Outage Report in East Kilbride, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (41%)
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Total Blackout (37%)
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Phone (15%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent 3 (Three) outage reports came from the following cities: Airdrie, Glasgow and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Iain Walker
(@Iainwalker6) reported
from
Glasgow, Scotland
@ThreeUKSupport I never did get through. My postcode is Fk104pr ANd I’m using the HUAWEI home Cube.
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RonnieM
(@RonnieM87485) reported
from
Glasgow, Scotland
@loupepper @ThreeUK Binned Huawei years ago because of this issue, their "flagship" models seem to lose interest with @Huawei very quickly, culminating in immediate dropping of updates etc.
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Harley Watson 🏴🇪🇺
(@_unlobito) reported
from
Glasgow, Scotland
@ThreeUKSupport Hi! I’ve sent you a DM looking for support with a PAYG SIM.
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Stewart Priest 🌈 🏒 💙
(@itsjuststewart) reported
from
Clydebank, Scotland
@ThreeUKSupport on a separate issue, do you know when you’ll be moving on with eSIM rollout? I live nowhere near the stores you’ve launched in, but could do with an eSIM.
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@ThreeUKSupport shocking customer service!!! Why can’t your advisors just put you through to the complaints department?! I already have a complaint open with yourselves and your sales advisors insist on telling them what the issue is!! Awful business to deal with!!!
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@ThreeUKSupport Absolutely shocking service. You’re not even transparent with your customers over delivery dates. By the looks of it, you’ve screwed over allot of customers over this
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Kerrie Shannon
(@sowingseedsuk) reported
from
Glasgow, Scotland
@ThreeUKSupport Only want to verify my email address so I can access my new account....live chat 1hr45 told me to email proofs, they emailed and reset my password, emailed again & reset my password again (didn’t need this done) then told me they couldn’t help had to be through live chat 😳🙄😳
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@simonbangs @ThreeUKSupport It’s a shambles. I phoned this morning to know for sure it wasn’t coming and the advisor told me it was still down for being delivered today, so I told them about the text I received and they responded with the text must be right. 3 are a bunch of clowns
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Andrew :)
(@Glasgowac) reported
from
Glasgow, Scotland
@ThreeUK just off web chat with two of your advisors who gave conflicting information and the last one didn’t seem to care. Can you please point in the direction of an agent who is actually willing to help and give me the right information?
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
@AndyWernham @ThreeUK Re-registering seems to fix it Andy. Some upgrade which impacted a proportion of accounts
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Stewart Priest 🌈 🏒 💙
(@itsjuststewart) reported
from
Clydebank, Scotland
@ThreeUKSupport I understand the logistical issues, but when you’ve sent confirmation with a delivery date, it’s to be expected that people are unhappy. It’s not unheard of that on launch day supply will be short, so set expectations and give a window, not a solid date which you’ll likely miss.
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Theocharis Kromydas
(@Harry_Krom) reported
from
Glasgow, Scotland
@ThreeUKSupport Hi. I have been sent a mew sim. I have activated two days ago and now that I have replaced it it says that No network can be found. What should I do?
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DIV8O
(@Rangers_f_c) reported
from
Paisley, Scotland
@ThreeUKSupport Tried phoning to cancel my contract within the first 14 days and just keep getting told technical issues, how do I cancel if I can't do it through the phone number provided?
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@ThreeUK is there an issue with the reception in Glasgow? #nosignal
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A L i 🩺
(@ALi_ALAEQ) reported
from
Glasgow, Scotland
@ThreeUK @ThreeUKSupport you are the worst telecom company in the Uk i wish i had cut my fingers before signing the contract with you.. You have an absolute terrible customer services as well as a very unprofessional and unfriendly staff in stores.
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Stuart MacPherson
(@dirty_stu) reported
from
Renfrew, Scotland
@ThreeUK hi, is there a problem with the network? I’ve not had any signal on my phone in the past 2 days
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Eddie Kane
(@EdKane1070) reported
from
Glasgow, Scotland
@videocelts @ThreeUK So you have had KT and now NL. And none have solved it.. maybe PL could help next 😜
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John Tierney
(@johntierney73) reported
from
Glasgow, Scotland
@ThreeUKSupport can you tell me how i can cancel the remaining 7 months of my data only contract. It is unusable with speeds of only 0.25 mb. Its been like this for months
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
Hi @ThreeUK I’m having trouble logging in to mobile app or website (password is correctly entered). Forgot password option is giving me an error. Is your website auth down?
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Duncs
(@D5ncs) reported
from
Glasgow, Scotland
@ThreeUK absolutely shocking service. 4 times on hold for almost 35 mins each time to be hung up on when someone answeres. Practically impossible to speak to anyone who wants to help
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Moin Kazi
(@MoinKaz15945279) reported
@ThreeUKSupport I called yesterday to three for an insurance I lost my phone when I am calling them the don't solved my problem I have to tell everyone to again and again the hole story they are just passing their time
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Cllr Khaled Moyeed
(@kmamoyeed) reported
from
Tottenham, England
@AhmedMMahbub @ThreeUK I spoke to @ThreeUKSupport on webchat this morning - same terrible experience of when I talked to them on the phone. They want to know the post codes of where I have network problems. How would I know the post codes of random places? It was a waste of time.
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TheLastRosbif
(@thelastrosbif) reported
@ThreeUKSupport your support website seems to be insecure and janky with no SSL certs and dead links when I'm trying to browse to the answers I need. Is this some kind of test??
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Jonathan
(@Leedsjohnlufc) reported
Too all potential customers of #Three @ThreeUKSupport avoid them like the plague! They have recently become one of the worst companies around, money grabbing, blatantly ignoring even their own contracts. From a 5G scammed customer.
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Fahad Abdullah Bin Matar
(@Fahad_371) reported
@ThreeUK I have a problem in my account with Three since more than 3 months. Three have failed to resolve the issue in their system. I have gotten a lot of promises from Three but with Zero result. I am suffering a lot.
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Laura
(@WoodLaura6) reported
@ThreeUK currently experiencing customer service dissatisfaction as I keep calling your customer services everyday to be told something similar yet slightly different and still don’t have my phone number transferred over. I was told it would take a month on 18/11
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Moin Kazi
(@MoinKaz15945279) reported
@ThreeUKSupport I know that there is not gonna to do nothing it justime waste I don't really care I have contract with three so three has to solve my problem I don't care'how' ' why'but I want three to solve my problem thanks that's all I want send me new phone or cancel my contact
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Matthew Davey
(@mattito93) reported
@ThreeUKSupport Hi Three, I've recently changed price plan to £9 a month for my SIM but my bill is showing as £24. Phone support confirmed the lower price but bill is not correct. Can you help?
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Sharon Campbell
(@SharonC87664584) reported
@ThreeUKSupport They did not give me any information on why they blocked me, either time. In fact I wasn't even notified. I only found out when I went to log in when my service wasn't working. I was told to email all my confidential documents and it would be unblocked in 72 hours.
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Moin Kazi
(@MoinKaz15945279) reported
@ThreeUK never use three this is **** network I called yesterday to complain service of three I spoke 5 people but still they don't solved my problem I have proof of chat and also call records as well I never ever seen this much bad service they are just transferring idiot