3 (Three) Outage Report in East Kilbride, South Lanarkshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent 3 (Three) outage reports came from the following cities: Glasgow, Airdrie, Coatbridge and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Duncs
(@D5ncs) reported
from
Glasgow, Scotland
@ThreeUK absolutely shocking service. 4 times on hold for almost 35 mins each time to be hung up on when someone answeres. Practically impossible to speak to anyone who wants to help
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DIV8O
(@Rangers_f_c) reported
from
Paisley, Scotland
@ThreeUKSupport Tried phoning to cancel my contract within the first 14 days and just keep getting told technical issues, how do I cancel if I can't do it through the phone number provided?
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RonnieM
(@RonnieM87485) reported
from
Glasgow, Scotland
@loupepper @ThreeUK Binned Huawei years ago because of this issue, their "flagship" models seem to lose interest with @Huawei very quickly, culminating in immediate dropping of updates etc.
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Theocharis Kromydas
(@Harry_Krom) reported
from
Glasgow, Scotland
@ThreeUKSupport Hi. I have been sent a mew sim. I have activated two days ago and now that I have replaced it it says that No network can be found. What should I do?
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Ian Adam
(@speedwaysnapper) reported
from
Glasgow, Scotland
@VodafoneUK why call me today after I asked for my PAC code offering me the deal I asked you for 3 weeks ago but you refused to offer too late you have just lost a loyal customer to @ThreeUK
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Stewart Priest 🌈 🏒 💙
(@itsjuststewart) reported
from
Clydebank, Scotland
@ThreeUKSupport I understand the logistical issues, but when you’ve sent confirmation with a delivery date, it’s to be expected that people are unhappy. It’s not unheard of that on launch day supply will be short, so set expectations and give a window, not a solid date which you’ll likely miss.
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Andrew :)
(@Glasgowac) reported
from
Glasgow, Scotland
@ThreeUK just off web chat with two of your advisors who gave conflicting information and the last one didn’t seem to care. Can you please point in the direction of an agent who is actually willing to help and give me the right information?
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Stuart MacPherson
(@dirty_stu) reported
from
Renfrew, Scotland
@ThreeUK hi, is there a problem with the network? I’ve not had any signal on my phone in the past 2 days
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John Tierney
(@johntierney73) reported
from
Glasgow, Scotland
@ThreeUKSupport can you tell me how i can cancel the remaining 7 months of my data only contract. It is unusable with speeds of only 0.25 mb. Its been like this for months
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@ThreeUKSupport shocking customer service!!! Why can’t your advisors just put you through to the complaints department?! I already have a complaint open with yourselves and your sales advisors insist on telling them what the issue is!! Awful business to deal with!!!
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JoanneMc 💙
(@joannemc24x) reported
from
Glasgow, Scotland
@ThreeUK when is the service going to work again? Can’t even make a phone call 😡😡. App not available or anything.
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Stewart Priest 🌈 🏒 💙
(@itsjuststewart) reported
from
Clydebank, Scotland
@ThreeUKSupport on a separate issue, do you know when you’ll be moving on with eSIM rollout? I live nowhere near the stores you’ve launched in, but could do with an eSIM.
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SCTorrance144
(@ScTorrance144) reported
from
Airdrie, Scotland
@ThreeUKSupport when is the my 3 app due to be functional again? Trying to resolve an ongoing issue
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@simonbangs @ThreeUKSupport It’s a shambles. I phoned this morning to know for sure it wasn’t coming and the advisor told me it was still down for being delivered today, so I told them about the text I received and they responded with the text must be right. 3 are a bunch of clowns
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A L i 🩺
(@ALi_ALAEQ) reported
from
Glasgow, Scotland
@ThreeUK @ThreeUKSupport you are the worst telecom company in the Uk i wish i had cut my fingers before signing the contract with you.. You have an absolute terrible customer services as well as a very unprofessional and unfriendly staff in stores.
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
Hi @ThreeUK I’m having trouble logging in to mobile app or website (password is correctly entered). Forgot password option is giving me an error. Is your website auth down?
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Nic Con
(@NicC28) reported
from
East Kilbride, Scotland
@ThreeUKSupport hi, i am a customer as of today, put my pac code in online & its only letting my number transfer from Tuesday, is that right or can it be done before? Coming to u from @EE if that makes any diff. Thanks!
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
@AndyWernham @ThreeUK Re-registering seems to fix it Andy. Some upgrade which impacted a proportion of accounts
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Iain Walker
(@Iainwalker6) reported
from
Glasgow, Scotland
@ThreeUKSupport I never did get through. My postcode is Fk104pr ANd I’m using the HUAWEI home Cube.
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@ThreeUKSupport Absolutely shocking service. You’re not even transparent with your customers over delivery dates. By the looks of it, you’ve screwed over allot of customers over this
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Saleh Elmasri
(@SalehElmasri) reported
@ThreeUKSupport trying to get hold of anybody on customer service but can’t because your system doesn’t give the option. I am abroad and stuck without any internet. Urgent help!
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C Dave
(@c_dave) reported
@julie_bee @ThreeUK Can't find the article now, but in short. I think the point is that these messages are "pull only". For SMSs phones send read receipts back. Which would overwhelm the system. Emergency messages sit on the tower, and phones poll.
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Vanessa J ‘Inms’ 💜
(@VanessaJ2Inspmy) reported
Three network signal is rubbish. They’ve been told how our phone lines sometimes doesn’t connect and sometimes it’s sounds like the connection is abroad and nobody can get through. Let this alert be a wake up call and step up with your signals!! @ThreeUK @ThreeUKSupport
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AJ
(@asjmcguire) reported
@LinkofHyrule89 @ThreeUK That's a much harder fault to pin down. And Three saying "we are working with the Government to understand why" - is not reassuring either, I doubt anyone in Government even knows how to factory reset a phone, nevermind anything more technical
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val 🪴💙
(@valplantpot) reported
Dear @ThreeUK why did I Not get the alert? Poor service
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Edward Levey
(@ED_LeveyKC) reported
@JIX5A @ThreeUK ‘Every single ThreeUK customer’? How do you know this? 🧐
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iD Mobile
(@iD_Mobile_UK) reported
@odd_biscuits @VioletLeopard84 @ThreeUK Hi, we understand that some customers didn't receive the Emergency Alerts test message as anticipated, but don't worry, this was just a test to identify issues such as this, we're working with government agencies to guarantee the system works in the future.- Jim
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Gravelax
(@Gravelax3) reported
The Three @ThreeUK is one network which was not included it seems. #emergencyalert
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Grey Ham Jones
(@GrahamDJohns) reported
.@ThreeUK Judging by your radio ads, your business network is the go-to for ignorant clowns who prattle on about work stuff while ignoring their children & dentists
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Kate
(@mrmagnolia65) reported
@ThreeUK No one I know on the 3 network in Yorkshire got the alert, so more than some customers!