3 (Three) Outage in Renfrew, Scotland

@ThreeUKSupport Thanks for asking, my internet was going down intermittently this morning but that my have been my VPN.

@BenBrewster85 @ThreeUK @ThreeUKSupport Not any more, before the outage it constantly went down to 0 Kbps (ie dead) but it's not been a problem lately

Well that’s me done with @ThreeUK @ThreeUKSupport not only is the network 💩 round the westend & town but they have taken payments from me today, said they hadn’t & that my cards are being declined. The language barrier is unreal & turns out there’s nothing wrong with my cards 🙀

@ThreeUKSupport @ThreeUK no wonder I left your service and customer service is disgusting

Come on @ThreeUKSupport what is going on with the network 🙄 still having issues

@RebeccaZoe @ThreeUK I bet you’re a “loyal” customer

I hope my invoice is 0.00 this month, after all I’m paying for a service I’m not receiving. @ThreeUKSupport

@By_TonyAllen @ThreeUK @metwhine If they’d replied to a customer with that type of message I’d agree with you. A “tough tamales no insta for you dweeb” would be bad. Banter between social media accounts parody or not is how these companies maintain their cultural identity. Look at how Wendy’s as an example.

Is there something wrong with @ThreeUKSupport network. No data working and can’t get onto my online account.

Can’t believe @ThreeUKSupport 3 network is still down 9 hrs later!! We’ve got calls to make hurry ******** up!

I've had no data since yesterday afternoon @ThreeUK and now seems like most of us are on Emergency Calls Only. Your website's been telling me my network problems are down to essential maintenance in my area since July. Now can I move without penalty please, this is too much.

@CptAhab4 @ThreeUK Possibly down to the frequencies either operator have.

@ThreeUKSupport Moto G6. Have tried restarting, wiping app data for Carrier Services and Messages and restarting, no dice. When I did it on my O2 phone I got a text message from Google, but never seen anything like that on my 3 one.

@ThreeUKSupport I’m getting no where with your technical team regarding my Huawei B311 router which is dropping connection. They are trying to replace it with a MIFI device which is useless, can I please get some help, this has been going on since Friday

@susiebantam @GoldenShimmer @EE @ThreeUK Dam Susan Not good! I've noticed that users need to speak in proper English and slow. I didn't at the start of the dealings. That's where I wasn't getting anywhere with 'em. I'm not saying that you wasn't! I'm just telling my experience.

@susiebantam @GoldenShimmer @EE @ThreeUK I've deals with three customer services lots of times. Always heard my problems not just with the signal issue's. Closing contact even a day after the 'cooling off' then ringing them bk to change it to PAYG, the next morning. Brilliant for me. It isn't all Bad!

Ew! I’m sooo sick of that “over and over and over” Spotify advert by @ThreeUK 😷😷 Whomever made that crap can go and do one 👿👿

@DarrenMcNaney @ThreeUK It’s seeing who has left voicemails on your phone. It’s part of the basic framework for an iPhone but a lot of networks don’t support it. O2 does. I just fixed mine by using @hivoicemail which appears to be working great! Thanks folks! 👍🏻 I would recommend.

@DanielJames94 @DaleHurles @ThreeUK @NinaWest @AttitudeMag He never said it wasn’t doing it’s job. He said it’s very cringe. 2 different things.

@ThreeUK since your network signal seems to be patchy in G41 can I pay my bill in installments as every call needs a redial and the data signal buffers continuously. I means fairs fair I pay monthly in one installment for a one installment service if you start I will copy

@ThreeUKSupport can you allow me to DM you I have major issue with my network

@_CallumElson @ThreeUK @ThreeUK is honestly the worst phone network out there! Was let down by them over and over again, so glad I changed to @EE

@ThreeUKSupport Hey, I've got a Galaxy A5 (2017) here. Hope you can, my reception in my flat is really poor so most calls cut out

@ThreeUK I need help but the online chat isn’t working for me 😢

@brian_saunders @ThreeUK @WHSmith Been told same made to look like an idiot in @WHSmith Paisley @ThreeUK you should bother doing offers with retailers who are going to embarrass your customers

@ThreeUKSupport If it was, I never got them.

@ThreeUK were very nice in offering me an early upgrade. The only problem was the monthly bill would have been over £50! I think I'll just go for a SIM only deal. Phones are far too expensive 😬

Oh what a surprise @DPD_UK ****** up my order again! Think I’ll cancel my contract with @ThreeUK, I’m done

Is anyone getting problems on the @ThreeUK network Internet is playing up

Guys you ain’t going to believe this but @ThreeUK have actually dealt with my complaint and gave me a months free bill. That’s me £60 up on payday... momma needs new heels anyway 💃🏻 #thisisafirst #worstnetwork

@peterbouncyball @ThreeUK @Craig_Simcox @LaraLatex @SuzanneEvans1 @VodafoneUK Been with @ThreeUK for years and have had no problems with their service and coverage. Also a bill that you expect instead of being overcharged.

Ordered a tablet from @ThreeUK today, got the wrong one.. thanks to the help desk sorting it ASAP 🙂

@ThreeUK Hey I was wondering if there is anything being done to help the signal in Glasgow City centre. I have switch to 3G to try & get a data signal. Something as simple as an Instagram story post won't load. I'm on a OnePlus 6 & software is up-to-date so it's not that. Help!

I am getting sick and tired of paying a this no at for a mobile phone contract to never have full or half signal.... defo leaving @ThreeUK as soon as .... bloody £60 a month for nothing and I know family that will be doing the same

@ThreeUK @O2 Poor show Three. Back in the day you were exciting (remember the adverts), now you just like sticking the knife in. Poor show.

@ThreeUKSupport My full postcode is G41, 2ez but my problem is all over Glasgow- particularly the city centre. I’ve complained about this before and it’s not improving.

@ThreeUKSupport Oh no! The whole of G1 through G41 an iPhone 7 and I’m counting down the months.

@ThreeUKSupport In Glasgow City Centre today. No 4G and very limited 3G, dropping out all the time. Wife with O2 and no issues! This needs to improve or I’m off back to O2.

I never thought I'd regret being with @ThreeUK until now. They send you a message telling you, you can upgrade early for free to a new phone or sim only plan, only for them to then turn round and tell you, you're getting charged over £30 to upgrade your sim only to a new one

@ThreeUKSupport @thomaswtf I’m due an upgrade next month... if @ThreeUK keeps going like this they’re gonna convert all the drag queens to their network😂

@ben12_ @ThreeUK It’s been like that for years. They were supposed to be upgrading in the middle of November but it never happened. I moved to @EE because of it.

@ThreeUK any reason that every time I come to central Glasgow my 3 and 4G signal disappear. Unacceptable.

@ThreeUKSupport I was told to contact them to cancel the subscription which i have done But this months bill has £22 on it from them. I never willingly accepted this add on it was done through a phising text, nor do i use it so ill not be paying for it & spending my time chasing them for refund

@jordand0uglas @EE @O2 @ThreeUK nah I'd just need to take it into the Apple store every month to get a genius to fix it

"We're @EE, the UK's biggest 4G network, yet we can't deliver the new Pixel 3 on time, despite our competitors @O2 and @ThreeUK getting the devices into their customers' hands on release day"

@ThreeUKSupport I waited for ages but I had to eventually hang up so I haven't spoke to anyone over the phone yet.

@ThreeUKSupport Hey, my signal in my new flat is really poor, with calls constantly cutting out. I've read about Home Signal which sounds ideal, but can't see how to apply for one, can you confirm how I could get one?

@ThreeUK any service issues in Glasgow? Poor signal and v slow.

@ThreeUKSupport @17Fountains I think Annie means when will you offer cellular service for the watch like EE and Vodafone

@ThreeUK hi there could someone advise me on issue for my friend. There was restrictions put on her fn, she paid bill in full yesterday, plus next months yet she can’t use her phone. Her payment screen is showing she has paid. Please help

@justins_taxi @LTDAForum @ThreeUK EE the biggest crock of shite ever. Go search the internet for sites set up to log complaints about them. Constantly in breach of contract because no signal, dropped calls & customer service never help, call back or find a solution. They'll blame your phone, your home or you.

@ThreeUKSupport Did all that but still didn't work so contacted you guys here. As Fraser mentioned, you had an slight issue that day.

@NickBoles @ThreeUK Just phone customer service like anyone else would, and take your hissy fit there

@ThreeUK my home broadband is rubbish so up and down. Thinking about going to sky. How do I cancel if not fit for purpose thanks .

@simonpking77 @ThreeUK Really, that's useful to know. When l try and speak to them they are really rude so stopped calling help line. Just wasting money

@ThreeUKSupport @itsDomWebb Still having issues

@ThreeUKSupport why would i wanna switch to 3g. i use my broadband to game. i've been experiencing poor signal since i got it

@ThreeUKSupport Why do t you just inform customers, shocking customer service from three #worstnetwork

@georginab2610 @ThreeUKSupport The only thing it's congested with is lies from their support team

@ATT @ThreeUK Thank you both. As a month long road trip in the USA comes to an end my Three phone worked perfectly on the ATT network, it never lost signal, Fast Internet and no dropped calls. 6 States. Well done