3 (Three) Outage in Renfrew, Scotland

@ThreeUKSupport Hi. I have been sent a mew sim. I have activated two days ago and now that I have replaced it it says that No network can be found. What should I do?

@ThreeUKSupport Hi Three, I’m still waiting on technical support calling me with a solution to my internet issues that keep dropping on my WiFi , I have called customer support twice to be told I will be called priority still waiting 10 days later and still have internet issues

@ThreeUK hi, is there a problem with the network? I’ve not had any signal on my phone in the past 2 days

@ThreeUKSupport can you tell me how i can cancel the remaining 7 months of my data only contract. It is unusable with speeds of only 0.25 mb. Its been like this for months

@ThreeUK absolutely shocking service. 4 times on hold for almost 35 mins each time to be hung up on when someone answeres. Practically impossible to speak to anyone who wants to help

@ThreeUKSupport I never did get through. My postcode is Fk104pr ANd I’m using the HUAWEI home Cube.

@ThreeUKSupport Tried phoning to cancel my contract within the first 14 days and just keep getting told technical issues, how do I cancel if I can't do it through the phone number provided?

@ThreeUKSupport hi, i am a customer as of today, put my pac code in online & its only letting my number transfer from Tuesday, is that right or can it be done before? Coming to u from @EE if that makes any diff. Thanks!

@ThreeUK when is the service going to work again? Can’t even make a phone call 😡😡. App not available or anything.

@VodafoneUK why call me today after I asked for my PAC code offering me the deal I asked you for 3 weeks ago but you refused to offer too late you have just lost a loyal customer to @ThreeUK

@ThreeUK and now your website not working.

@ThreeUK tried calling you as received a text about spend limit being near but I don’t have one set. Tried calling no one available. Tried online chat no one available. Not a great service

@ThreeUKSupport hello there just a quick complaint bought 2 add ons when I already had a 8gb am I supposed to pay for add ons a had to buy because of technical issues

@ThreeUKSupport I spent 6 hours on livechat last week, I just want to cancel now.

@ThreeUKSupport Hi Kirsty, I was having technical issues and ended up wasting 6 hours on livechat, one of the advisors lied to me about the process for escalating the issue. I have DMed Three support about this

@ThreeUK was promised a call from customer service by friday, nothing. Definitely cancelling now.

@ThreeUKSupport He’s in hd5 I don’t know the rest of his post code and I’m not sure either... he’s not trying to use my hotspot just to point out lol we are both on three network — in separate cities having issues he’s on pay as you go and I’m on a contract sim

Pay a @ThreeUK bill on Thursday still no service so go onto live chat and they tell me to get back in contact on Monday......5 days without any service 😡😡

@threeuksupport @threeuk...understand you are trying to do during this compared to what you understand customers are going through financially particularly long term customers who are frontline workers who are under extreme stress and trying their best...poor poor practice

@threeuksupport @ThreeUK ...cant get on app and haven't been able to since upgrade in feb/march. U cancel direct debit...no one advised me of this until today I cant call as your systems are down. You have shown throughout this Lockdown a level of inequality as to what I MUST ...

@ThreeUKSupport That’s not correct. Three offered to keep my original number on the same SIM card on a new contract but at the new rate of £8 and said all I had to do was call and cancel the new contract as I was in the 14 day cooling off period.

@ThreeUK @ChelseaFC Useless sponsors, brought us bad luck

@ThreeUKSupport Been with @THREE for almost 10 years but if the issue isnt resolved i will be moving away from three unfortunately

@ThreeUKSupport This is still a problem zero connection. Ive been workin in a different department so havent had any trouble but tonight im back in my old department and its sad to see that the issue is still there such a huge company like THREE should have an issue like this sorted ASAP

@ThreeUK @ChelseaFC FIX YOUR **** NETWORK

@ThreeUK having problems withe app tried to enter new password keeps coming up saying generic error can you help

@ThreeUKSupport Been with Three since 11 years ago, even recently changed my SIM card as I thought maybe the problem is that, I am using 2 different devices, OnePlus 8 and Samsung. It's same on both. Hope these info help.

@ThreeUKSupport Been with Three since 11 years ago, even recently change my SIM card as I thought maybe the problem is that, I am using 2 different devices, OnePlus 8 and Samsung. It's same on both. Hope these info help.

@ThreeUKSupport hi I cant get access to the live chat- its not working. My sim only plan ends tomorrow, what do I do?

@ThreeUK what's happen with my internet signal? WTF I need do to have my 4G? Are u joking? @ThreeUKSupport