3 (Three) Outage in Dumbarton, West Dunbartonshire, Scotland

@ThreeUKSupport I work in the PA1 1AD area. Last two days we’ve had complete blackout of all services at times during the working day

@ThreeUKSupport been transferred to the wrong department twice and might lose out on this offer as I can’t wait...... poor show The deal was only valid today....... may look elsewhere then

landed in uk and switched to my @ThreeUK sim and shock their network is down as always.. trip to manchester and attempt to find my way around with no data 🥶

@ThreeUKSupport Been with you for many years and for a while now your signal for me has been atrocious literally no matter where I am, mobile data barely works anywhere in Glasgow despite having 4 bars with 4G 😂

@ThreeUKSupport It’s been happening for months, just getting worse and worse as the days go on but it’s alright everyday is closer to my contract ending and me moving to a proper company that can provide proper cell service

See that @ThreeUK 👇🏼 that's how you do customer service!

@SteMarsh @ThreeUK I hate @ThreeUK and suggest to anybody and everybody to never sign up with them. Leave them. For one, getting a refund means dealing with a company that has a shit we form, who are crooks but will only accept my actual phone bill, leaving me open to yet more ******* fraud.

@SteMarsh I called @ThreeUK the day I got those texts n didn't get ANY help at all. Long story. Had to call back two days later and speak to someone else. Was going to cancel my account there& then. Screw the early cancellation fee. But the lady said I wouldn't be charged it was impossible

@ThreeUK @Three_Is_Broken I have full signal bar and 4G but my internet keeps buffering

@ThreeUK just so you know your customer service from the advisors in the call centre is absolutely shocking

@ThreeUKSupport Thanks for asking, my internet was going down intermittently this morning but that my have been my VPN.

@BenBrewster85 @ThreeUK @ThreeUKSupport Not any more, before the outage it constantly went down to 0 Kbps (ie dead) but it's not been a problem lately

Well that’s me done with @ThreeUK @ThreeUKSupport not only is the network 💩 round the westend & town but they have taken payments from me today, said they hadn’t & that my cards are being declined. The language barrier is unreal & turns out there’s nothing wrong with my cards 🙀

@ThreeUKSupport @ThreeUK no wonder I left your service and customer service is disgusting

Come on @ThreeUKSupport what is going on with the network 🙄 still having issues

@RebeccaZoe @ThreeUK I bet you’re a “loyal” customer

I hope my invoice is 0.00 this month, after all I’m paying for a service I’m not receiving. @ThreeUKSupport

@By_TonyAllen @ThreeUK @metwhine If they’d replied to a customer with that type of message I’d agree with you. A “tough tamales no insta for you dweeb” would be bad. Banter between social media accounts parody or not is how these companies maintain their cultural identity. Look at how Wendy’s as an example.

Is there something wrong with @ThreeUKSupport network. No data working and can’t get onto my online account.

Can’t believe @ThreeUKSupport 3 network is still down 9 hrs later!! We’ve got calls to make hurry ******** up!

I've had no data since yesterday afternoon @ThreeUK and now seems like most of us are on Emergency Calls Only. Your website's been telling me my network problems are down to essential maintenance in my area since July. Now can I move without penalty please, this is too much.

@CptAhab4 @ThreeUK Possibly down to the frequencies either operator have.

@ThreeUKSupport Moto G6. Have tried restarting, wiping app data for Carrier Services and Messages and restarting, no dice. When I did it on my O2 phone I got a text message from Google, but never seen anything like that on my 3 one.

@ThreeUKSupport I’m getting no where with your technical team regarding my Huawei B311 router which is dropping connection. They are trying to replace it with a MIFI device which is useless, can I please get some help, this has been going on since Friday

@susiebantam @GoldenShimmer @EE @ThreeUK Dam Susan Not good! I've noticed that users need to speak in proper English and slow. I didn't at the start of the dealings. That's where I wasn't getting anywhere with 'em. I'm not saying that you wasn't! I'm just telling my experience.

@susiebantam @GoldenShimmer @EE @ThreeUK I've deals with three customer services lots of times. Always heard my problems not just with the signal issue's. Closing contact even a day after the 'cooling off' then ringing them bk to change it to PAYG, the next morning. Brilliant for me. It isn't all Bad!

Ew! I’m sooo sick of that “over and over and over” Spotify advert by @ThreeUK 😷😷 Whomever made that crap can go and do one 👿👿

@DarrenMcNaney @ThreeUK It’s seeing who has left voicemails on your phone. It’s part of the basic framework for an iPhone but a lot of networks don’t support it. O2 does. I just fixed mine by using @hivoicemail which appears to be working great! Thanks folks! 👍🏻 I would recommend.

@DanielJames94 @DaleHurles @ThreeUK @NinaWest @AttitudeMag He never said it wasn’t doing it’s job. He said it’s very cringe. 2 different things.

@ThreeUK since your network signal seems to be patchy in G41 can I pay my bill in installments as every call needs a redial and the data signal buffers continuously. I means fairs fair I pay monthly in one installment for a one installment service if you start I will copy

@ThreeUKSupport can you allow me to DM you I have major issue with my network

@_CallumElson @ThreeUK @ThreeUK is honestly the worst phone network out there! Was let down by them over and over again, so glad I changed to @EE

@ThreeUKSupport Hey, I've got a Galaxy A5 (2017) here. Hope you can, my reception in my flat is really poor so most calls cut out

@ThreeUK I need help but the online chat isn’t working for me 😢

@brian_saunders @ThreeUK @WHSmith Been told same made to look like an idiot in @WHSmith Paisley @ThreeUK you should bother doing offers with retailers who are going to embarrass your customers

@ThreeUK were very nice in offering me an early upgrade. The only problem was the monthly bill would have been over £50! I think I'll just go for a SIM only deal. Phones are far too expensive 😬

Oh what a surprise @DPD_UK ****** up my order again! Think I’ll cancel my contract with @ThreeUK, I’m done

@ThreeUKSupport What I mean is that I was used to monitoring my usage using my3 and viewing my account online and these services are not available with a Three business account. I was expressing my great disappointment with this service gap...its extremely inconvenient

I recently switched from a personal to business account and just found out that there us no online support platform. I wouldn't have gone with three business if I had known this. @ThreeUKSupport #disappointed #poorservice

Is anyone getting problems on the @ThreeUK network Internet is playing up

Guys you ain’t going to believe this but @ThreeUK have actually dealt with my complaint and gave me a months free bill. That’s me £60 up on payday... momma needs new heels anyway 💃🏻 #thisisafirst #worstnetwork

Ordered a tablet from @ThreeUK today, got the wrong one.. thanks to the help desk sorting it ASAP 🙂

@ThreeUK Hey I was wondering if there is anything being done to help the signal in Glasgow City centre. I have switch to 3G to try & get a data signal. Something as simple as an Instagram story post won't load. I'm on a OnePlus 6 & software is up-to-date so it's not that. Help!

I am getting sick and tired of paying a this no at for a mobile phone contract to never have full or half signal.... defo leaving @ThreeUK as soon as .... bloody £60 a month for nothing and I know family that will be doing the same

@ThreeUK @O2 Poor show Three. Back in the day you were exciting (remember the adverts), now you just like sticking the knife in. Poor show.

@ThreeUKSupport My full postcode is G41, 2ez but my problem is all over Glasgow- particularly the city centre. I’ve complained about this before and it’s not improving.

@ThreeUKSupport Oh no! The whole of G1 through G41 an iPhone 7 and I’m counting down the months.

@ThreeUKSupport In Glasgow City Centre today. No 4G and very limited 3G, dropping out all the time. Wife with O2 and no issues! This needs to improve or I’m off back to O2.

I never thought I'd regret being with @ThreeUK until now. They send you a message telling you, you can upgrade early for free to a new phone or sim only plan, only for them to then turn round and tell you, you're getting charged over £30 to upgrade your sim only to a new one

@ThreeUKSupport @thomaswtf I’m due an upgrade next month... if @ThreeUK keeps going like this they’re gonna convert all the drag queens to their network😂

@ThreeUKSupport No, moved to iD mobile which uses your network but got a cheaper deal. Signal in my area on your network isn't too bad.

@darekn @ThreeUKSupport @Ofcom @DCMS Love this 6G will fix it 😂😂😂

@pikapies @ThreeUK @ThreeUKSupport They now tell me today that have issues in east London. What a joke. I been trying to get a response from them for 2 weeks now. Such bad service. Too late for me to cancel my contract

Perhaps you'll start giving us some phone service in Oxfordshire soon as a 3 customer its terrible ! @threeuk

@ThreeUKSupport @ThreeUKSupport Still happening, spoke to support and they just told me the same thing that i've already done, reinstall the app...

@ThreeUKSupport Yes had issue Sunday! Had to reboot router several times before it connected to the internet! BN14 9GA. No error lights on router but can see in the app that no internet connection

@ThreeUKSupport Hi Maxine. I've tried every "solution" you've offered and the reception is just lousy. I think this renders my contract null and void, so I can leave without penalty. @ThreeUK @Three_Is_Broken

@Three_Is_Broken @ThreeUK Have Huawei router it will only work on 3G & that is hit & miss all the keep say is know issues lol it’s been since oct last year lol it was never like this before

@ThreeUKSupport Been through all this so let’s put you to the test and see what you say this time, LA9 7DE, iPhone X, listed as a “problem” for months no fix date listed, over to you.

@ThreeUKSupport I did it on the phone, which is an achievement in itself. I complained and got a message to say it’s resolved but it’s far from resolved. The only way you can resolve this is for you to cancel this horror show contract free of charge