3 (Three) Outage Report in Clydebank, West Dunbartonshire, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Clydebank, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Clydebank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Clydebank, West Dunbartonshire, Scotland
The most recent 3 (Three) outage reports came from the following cities: Glasgow and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Clydebank, Scotland
Latest outage, problems and issue reports in Clydebank and nearby locations:
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
@AndyWernham @ThreeUK Re-registering seems to fix it Andy. Some upgrade which impacted a proportion of accounts
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Duncs
(@D5ncs) reported
from
Glasgow, Scotland
@ThreeUK absolutely shocking service. 4 times on hold for almost 35 mins each time to be hung up on when someone answeres. Practically impossible to speak to anyone who wants to help
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Simon Gray
(@chenks) reported
from
Johnstone, Scotland
@ThreeUKSupport do I need a new SIM to get 5g support or will existing SIM work when put into a pixel 5?
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@ThreeUKSupport shocking customer service!!! Why can’t your advisors just put you through to the complaints department?! I already have a complaint open with yourselves and your sales advisors insist on telling them what the issue is!! Awful business to deal with!!!
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Stuart Mclelland
(@mclellandstu) reported
from
Milngavie, Scotland
@ThreeUKSupport Hi Three, I’m still waiting on technical support calling me with a solution to my internet issues that keep dropping on my WiFi , I have called customer support twice to be told I will be called priority still waiting 10 days later and still have internet issues
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Theocharis Kromydas
(@Harry_Krom) reported
from
Glasgow, Scotland
@ThreeUKSupport Hi. I have been sent a mew sim. I have activated two days ago and now that I have replaced it it says that No network can be found. What should I do?
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Stewart Priest 🌈 🏒 💙
(@itsjuststewart) reported
from
Clydebank, Scotland
@ThreeUKSupport I understand the logistical issues, but when you’ve sent confirmation with a delivery date, it’s to be expected that people are unhappy. It’s not unheard of that on launch day supply will be short, so set expectations and give a window, not a solid date which you’ll likely miss.
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Stewart Priest 🌈 🏒 💙
(@itsjuststewart) reported
from
Clydebank, Scotland
@ThreeUKSupport on a separate issue, do you know when you’ll be moving on with eSIM rollout? I live nowhere near the stores you’ve launched in, but could do with an eSIM.
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@ThreeUKSupport Absolutely shocking service. You’re not even transparent with your customers over delivery dates. By the looks of it, you’ve screwed over allot of customers over this
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Stuart MacPherson
(@dirty_stu) reported
from
Renfrew, Scotland
@ThreeUK hi, is there a problem with the network? I’ve not had any signal on my phone in the past 2 days
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Nic Con
(@NicC28) reported
from
East Kilbride, Scotland
@ThreeUKSupport hi, i am a customer as of today, put my pac code in online & its only letting my number transfer from Tuesday, is that right or can it be done before? Coming to u from @EE if that makes any diff. Thanks!
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Iain Walker
(@Iainwalker6) reported
from
Glasgow, Scotland
@ThreeUKSupport I never did get through. My postcode is Fk104pr ANd I’m using the HUAWEI home Cube.
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Andrew :)
(@Glasgowac) reported
from
Glasgow, Scotland
@ThreeUK just off web chat with two of your advisors who gave conflicting information and the last one didn’t seem to care. Can you please point in the direction of an agent who is actually willing to help and give me the right information?
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JoanneMc 💙
(@joannemc24x) reported
from
Glasgow, Scotland
@ThreeUK when is the service going to work again? Can’t even make a phone call 😡😡. App not available or anything.
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John Tierney
(@johntierney73) reported
from
Glasgow, Scotland
@ThreeUKSupport can you tell me how i can cancel the remaining 7 months of my data only contract. It is unusable with speeds of only 0.25 mb. Its been like this for months
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
Hi @ThreeUK I’m having trouble logging in to mobile app or website (password is correctly entered). Forgot password option is giving me an error. Is your website auth down?
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@simonbangs @ThreeUKSupport It’s a shambles. I phoned this morning to know for sure it wasn’t coming and the advisor told me it was still down for being delivered today, so I told them about the text I received and they responded with the text must be right. 3 are a bunch of clowns
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RonnieM
(@RonnieM87485) reported
from
Glasgow, Scotland
@loupepper @ThreeUK Binned Huawei years ago because of this issue, their "flagship" models seem to lose interest with @Huawei very quickly, culminating in immediate dropping of updates etc.
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DIV8O
(@Rangers_f_c) reported
from
Paisley, Scotland
@ThreeUKSupport Tried phoning to cancel my contract within the first 14 days and just keep getting told technical issues, how do I cancel if I can't do it through the phone number provided?
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A L i 🩺
(@ALi_ALAEQ) reported
from
Glasgow, Scotland
@ThreeUK @ThreeUKSupport you are the worst telecom company in the Uk i wish i had cut my fingers before signing the contract with you.. You have an absolute terrible customer services as well as a very unprofessional and unfriendly staff in stores.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lima
(@one_lima_bean) reported
@ThreeUKSupport You're joking. It's taken 21 hours to reiterate a chat link- customers do not want a chat link, customers want to actually speak to somebody and get several issues sorted in one go- the only redeeming quality of this provider is internet and even that is shoddy at best
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Paige Robinson 🍄
(@paiiigerobinson) reported
Anyone else having maaaajor signal issues with @ThreeUK @ThreeUKSupport I can’t get my wifi working at all and my phone keeps dipping to no service.
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Danny Smith
(@dannybs09) reported
@GetMeAManager @ThreeUK @ThreeUKSupport Entitled to be agree and advise people not to use them as a provider. I have NEVER experienced such poor customer service in my life. 9 phone calls (2 of which hung up on me) and still no further to finding out what happened to my order. So please, don’t patronise me.
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Random tube
(@Randomtube365) reported
@ThreeUK so I have to wait 2 weeks for my replacement SIM card turned up.............now you told me to wait 24 to 48 hours until it's activated...... think I'm going to cancel it
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Karen is Correct
(@GetMeAManager) reported
@molimo3 @Three_Is_Broken @ThreeUK It's all downhill from March 2021 for their customer services. All offshore customer support from March onwards. Maybe they will spend their savings from customer service quality with network quality.
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Ollie
(@olliejacq) reported
@ThreeUK Hi Three! Just wondering if you think it is acceptable to take your customers on a wild goose chase so they expire their grace period and can't freely cancel their contract despite not having any signal or coverage since day one and complaining 6 times? Cheers!
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Karen is Correct
(@GetMeAManager) reported
@dannybs09 @ThreeUK @ThreeUKSupport Firstly, you are required to pay for that. So don't moan about that. However, I agree that their customer support is the worst. As of March 2021, ALL of their support will be fully offshore. Three are cutting costs of their last remaining quality teams.
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maybe rhys
(@rhyscroft) reported
Avoid @ThreeUK like the plague, absolutely dreadful customer service and nobody has a clue what’s going on, I now waste a day trying to resolve their issues...
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Michelle 🐢🐺
(@stormhasgone) reported
@ThreeUKSupport hi can you let me know when your systems are back up and running, I need to talk to support but says they can't access customer details right now
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JBaxter
(@JoCBaxter) reported
@ThreeUKSupport I spoke to 5 different people on 23/11 over a 2.5 hr period as they kept disconnecting me. I was told Billing would be in touch in 4-5 days. You've over charged me £221 in a month on a £9 contract. Shocking service.