3 (Three) Outage in Clydebank, West Dunbartonshire, Scotland

@ThreeUK #ChelThree @treacomac I'd love to go to Chelsea v Leicester. Been a loyal customer since it all started for you in the UK.

@ThreeUKSupport the internet coverage is so poor and so slow ☹ it's knocked off the radio station twice ☹ may have to find another network I think

@ThreeUK As a loyal customer i will accept a signed Chelsea top as compensation for being unable to make calls. Thanks in advance

@ThreeUK guaranteed a call confirming my pac today, still an hour and a half to go so fingers crossed it comes. Can’t wait to get back to Vodafone, a company whose customer service is by far superior. #ineedmyphone #NeverAgain

@ThreeUK Moved from another provider to a better deal with you then cancelled due to insufficient signal. PAC code still awaited 4 days later so I can move back to original provider. I have been unable to use my mobile, and currently home working! #poorcustomerservice

@ThreeUKSupport are there signal problems in the Glasgow area? I have plenty of Data and it wont work and im struggling to make calls

@ThreeUKSupport @ThreeUK are there signal problems in the Glasgow area? I have plenty of Data and it wont work and im struggling to make calls

@ThreeUK are there problems in the Glasgow area? I have plenty of Data and it wont work and im struggling to make calls

@ThreeUKSupport Sorry but I can’t endure any more “chats” and being continually fobbed off. I’ve raised an official complaint and hopefully will receive some meaningful feedback soon. Thanks anyway

@ThreeUKSupport Hi! I’ve sent you a DM looking for support with a PAYG SIM.

@ThreeUKSupport Only want to verify my email address so I can access my new account....live chat 1hr45 told me to email proofs, they emailed and reset my password, emailed again & reset my password again (didn’t need this done) then told me they couldn’t help had to be through live chat 😳🙄😳

@ThreeUK is there an issue with the reception in Glasgow? #nosignal

@videocelts @ThreeUK So you have had KT and now NL. And none have solved it.. maybe PL could help next 😜

@ThreeUK worst customer service I have experienced, sent back a internet router in September due to poor connection and you offered to waive the cancellation charges. I am still getting billed for it after being promised it had been closed on 3 occasions.

@loupepper @ThreeUK Binned Huawei years ago because of this issue, their "flagship" models seem to lose interest with @Huawei very quickly, culminating in immediate dropping of updates etc.

@ThreeUK @ThreeUKSupport you are the worst telecom company in the Uk i wish i had cut my fingers before signing the contract with you.. You have an absolute terrible customer services as well as a very unprofessional and unfriendly staff in stores.

@AndyWernham @ThreeUK Re-registering seems to fix it Andy. Some upgrade which impacted a proportion of accounts

Hi @ThreeUK I’m having trouble logging in to mobile app or website (password is correctly entered). Forgot password option is giving me an error. Is your website auth down?

@ThreeUKSupport shocking customer service!!! Why can’t your advisors just put you through to the complaints department?! I already have a complaint open with yourselves and your sales advisors insist on telling them what the issue is!! Awful business to deal with!!!

@ThreeUKSupport on a separate issue, do you know when you’ll be moving on with eSIM rollout? I live nowhere near the stores you’ve launched in, but could do with an eSIM.

@ThreeUKSupport Am I able to make an enquiry here? :) I was wondering if I am able to check signal strengths, and quality of an area, as I am interested in purchasing a 4G broadband hub.

@ThreeUKSupport Website and app terribly slow

@Samphil95 @ThreeUK My phones with them not broadband but honestly always been great service so yeah hope they sort you mate

@PJ82PJ @ThreeUK Honestly, been with EE for 9 years and thought i’d try them for broadband and i’ve already been lied to on two ocassions in a matter of hours, interrupted on the phone, still no resolution it’s shocking! Cheers Paul hopefully they sort it

@Samphil95 @ThreeUK I’ve been with them for years and have nothing but good things to say about them. Hope what ever the issue is they sort it for you.

Been a customer of @ThreeUK for three days and already their service and attitude to their customers is absolutely disgusting.

@ThreeUK is your website down?

@ThreeUKSupport Can i speak to somebody as I’m quite angry at the incredibly poor experience I’m having with your in app chat.

@ThreeUKSupport switching over from EE but the site is down that I need to fill out, anything else I could do?

@ThreeUKSupport Help - I ve been without servcie for a week , can't log into my accooiunt online can't send or receive calls or or messages - spent hrs on the phone - being promised it would be resolved - having wtitten to proofs etc for a password reset - nothing!!!