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3 (Three)

3 (Three) outages and service status in Glasgow, Scotland

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • 3 (Three) generated 1 outage signal in the last 24 hours around Glasgow, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 15, 5:57 PM GMT+1.
  • 48% Internet (48%)
  • 42% Total Blackout (42%)
  • 6% Wi-fi (6%)
  • 3% Phone (3%)

The latest reports from users having issues in Glasgow come from postal codes G5 , G51 , G21 , G15 , G3 and G32 .

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Glasgow, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Glasgow, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at 3 (Three)

3 (Three) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Glasgow, Scotland

The most recent 3 (Three) outage reports came from the following cities: Glasgow, Airdrie, and Motherwell.

CityProblem TypeReport Time
Glasgow Internet 22 minutes ago
Airdrie Total Blackout 2 days ago
Airdrie Internet 6 days ago
Glasgow Internet 8 days ago
Airdrie Total Blackout 8 days ago
Airdrie Total Blackout 9 days ago

Nearby cities with recent reports

Airdrie

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Glasgow, Scotland

Latest outage, problems and issue reports in Glasgow and nearby locations:

  • FootieBhoy82
    Tyrone Rattery ⚽️ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇵🇸 🇬🇷 (@FootieBhoy82) reported from Glasgow, Scotland

    @ThreeUKSupport the internet coverage is so poor and so slow ☹ it's knocked off the radio station twice ☹ may have to find another network I think

  • ScTorrance144
    SCTorrance144 (@ScTorrance144) reported from Airdrie, Scotland

    @ThreeUKSupport when is the my 3 app due to be functional again? Trying to resolve an ongoing issue

  • D5ncs
    Duncs (@D5ncs) reported from Glasgow, Scotland

    @ThreeUK absolutely shocking service. 4 times on hold for almost 35 mins each time to be hung up on when someone answeres. Practically impossible to speak to anyone who wants to help

  • moonster8
    Stephen M (FdSc) (@moonster8) reported from Glasgow, Scotland

    @susiebantam @GoldenShimmer @EE @ThreeUK I've deals with three customer services lots of times. Always heard my problems not just with the signal issue's. Closing contact even a day after the 'cooling off' then ringing them bk to change it to PAYG, the next morning. Brilliant for me. It isn't all Bad!

  • Iainwalker6
    Iain Walker (@Iainwalker6) reported from Glasgow, Scotland

    @ThreeUKSupport I never did get through. My postcode is Fk104pr ANd I’m using the HUAWEI home Cube.

  • Will_vorine
    Will (@Will_vorine) reported from Glasgow, Scotland

    @ThreeUKSupport 2/2 I wanted to cancel within 30 days of not happy with service. Emailed back I would be charged early term fee. I don't feel its right, stuck paying for a service I don't get & no help getting fixed. I had heard good things about @ThreeUK but never using again!

  • archifishal
    Alex MS (@archifishal) reported from Renfrew, Scotland

    @ThreeUKSupport Moto G6. Have tried restarting, wiping app data for Carrier Services and Messages and restarting, no dice. When I did it on my O2 phone I got a text message from Google, but never seen anything like that on my 3 one.

  • BarryJWeldon
    BarryWeldon (@BarryJWeldon) reported from Paisley, Scotland

    @brian_saunders @ThreeUK @WHSmith Been told same made to look like an idiot in @WHSmith Paisley @ThreeUK you should bother doing offers with retailers who are going to embarrass your customers

  • petejeffrey
    Pete Jeffrey (@petejeffrey) reported from Glasgow, Scotland

    While I’m ranting, @ThreeUK #Glasgow is the biggest city in Scotland, 3rd largest in the UK. WHY is it impossible to get a 4G, never mind a 5G, signal in the city centre?? And don’t tell me your system isn’t showing any problems, cos bollocks. It doesn’t work. @Three_Is_Broken

  • NicC28
    Nic Con (@NicC28) reported from East Kilbride, Scotland

    @ThreeUKSupport hi, i am a customer as of today, put my pac code in online & its only letting my number transfer from Tuesday, is that right or can it be done before? Coming to u from @EE if that makes any diff. Thanks!

  • verflucht
    Mr A$AP Verflucht Esq. (@verflucht) reported from Paisley, Scotland

    @SteMarsh @ThreeUK I hate @ThreeUK and suggest to anybody and everybody to never sign up with them. Leave them. For one, getting a refund means dealing with a company that has a shit we form, who are crooks but will only accept my actual phone bill, leaving me open to yet more ******* fraud.

  • chr1swatson81
    Chris Watson (@chr1swatson81) reported from Glasgow, Scotland

    Pay a @ThreeUK bill on Thursday still no service so go onto live chat and they tell me to get back in contact on Monday......5 days without any service 😡😡

  • Iainmcminigal
    Iain McMinigal (@Iainmcminigal) reported from Glasgow, Scotland

    @ThreeUK #ChelThree @treacomac I'd love to go to Chelsea v Leicester. Been a loyal customer since it all started for you in the UK.

  • IanRae64
    Ian Rae (@IanRae64) reported from Cambuslang, Scotland

    Hi @ThreeUK I’m having trouble logging in to mobile app or website (password is correctly entered). Forgot password option is giving me an error. Is your website auth down?

  • map_geek_mum
    Sarah Hollier (@map_geek_mum) reported from North Lanarkshire, Scotland

    @ThreeUK help please can't get into app or website as number saying not 3 mobile despite it being one. Topped up credit but it's not registered so internet cut off. Using mobile WiFi device so all texts going to device I can't access without internet access.

  • isaac_bjorn
    isaac bjorn (@isaac_bjorn) reported from Glasgow, Scotland

    Sorry but @EE totally beats @ThreeUK at any type of mobile signal. I’m in Glasgow and even in 5G the internet is so slow on Three. I use a BUSSINESS sim from EE and personal number from three and mostly have to use the EE at all times because it just works.

  • smccabe6
    Thon Big Ginger Fella (@smccabe6) reported from Airdrie, Scotland

    @ThreeUKSupport have had network problems for a couple of weeks now, support team claims it's to do with the device but 3 website says there's an issue

  • _j_a_h
    John (@_j_a_h) reported from Glasgow, Scotland

    @ThreeUK were very nice in offering me an early upgrade. The only problem was the monthly bill would have been over £50! I think I'll just go for a SIM only deal. Phones are far too expensive 😬

  • phil_pundit
    Ojekunle Ibrahim Timilehin (@phil_pundit) reported from Glasgow, Scotland

    @ThreeUK ever since one of your agent informed me that if I don't upgrade my phone to a 5G enabled device, I won't be able to use your network anymore, I have stopped enjoying your service. I'm not getting your services for free, you are stressing me further to get a new phone

  • RonnyDavies
    Ronny Davies (@RonnyDavies) reported from Glasgow, Scotland

    Hey @ThreeUK I do not pay you for possible network coverage at my home neither do I pay you for probably call coverage. I definitely pay you for coverage and you DEFINITELY take Payment.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ailsa56202286
    Ailsa (@Ailsa56202286) reported

    Has anyone EVER been able to get through to a human when calling @ThreeUK got a problem ? Here’s a bot - problem not solved ? Hang up - go to the app? Bot - how are we accepting this as customer service ??

  • jnides8
    Jim D (@jnides8) reported

    First world problems but @ThreeUK changing their £1 coffee deal has lost them a customer. I could just about put up with the ****** coverage in return but there's no incentive to stay now.

  • Good_Bye_Earth
    「Fictitious Person」🏴‍☠️ (@Good_Bye_Earth) reported

    @ThreeUK Hi, please can you provide a email address to make a formal complaint. I have tried your phone numbers and get cut off. I have tried click the chat now button and doesn't work. Please provide an email address please

  • tonygee1
    Tony Gee (@tonygee1) reported

    @ThreeUKSupport why is signal so poor on the 3 network, across multiple devices and numerous locations. It’s getting beyond the joke.

  • LuvSeekinTruth
    LovinTruth (@LuvSeekinTruth) reported

    @ThreeUKSupport What kind of provider has online chat and the chat agent ends the conversation because they can't deal with the problem and then makes sure the transcript is blank? Three guesses?

  • crb22462
    Ashlar1 (@crb22462) reported

    @ThreeUK complaining on CS I NEED to cancel my son's contract THAT I AM the account holder off.But you can't seem to allow me access with your ridiculous security The phone is OFF so I won't get the TEXT if I call him and ask for the email code I have to end the call.🤬🤬🤬

  • desmoderby
    delwyn hawkins (@desmoderby) reported

    @ThreeUK Really pi**ed today. Buy European roaming as an extension to our contact with you. Approaching Verona no signal for 90min which meant no navigation around 2 serious accidents. Fortunately we have driven to where we were going in Verona before. Nowhere good enough.

  • GayToryJon
    Jonathan 🇺🇦 (@GayToryJon) reported

    How odd, whenever I get one of these calls claiming to be from @ThreeUKSupport and I tell them I’m 3 staff (I’m not) so if they tell me their name and staff code so I can locate them in the company directory they always hang up. Almost as if they weren’t really from 3….

  • whisperity
    Whisperity (@whisperity) reported

    @IMAC2 @robj3d3 @ThreeUK Check if your provider supports VoWiFi, and enable it for your number if you haven't already. Go into airplane mode. Enable VoWiFi, and connect to a WiFi network. Wait a few minutes for your phone to authenticate over the Internet into your home company's core network.

  • jandh65
    janice hughes (@jandh65) reported

    @ThreeUK How do you make a complaint? Little to no internet/phone service at home for 18 months. Chat is useless. Stores are no help! Sent a letter to the complaints team they write back telling you to go on the usless chat!! Appalling customer service.