3 (Three) Outage in Glasgow, Scotland

@ThreeUK @ThreeUKSupport Anyone open today for support

@ThreeUK is like the worse company ever.... For real... 4g+ signal is like full bars but gives like so crappy Internet... Ever watch something and keeps buffering every single second.... Then they speak of 5g... And imagine paying £53 a month!!! And you get a shitty service.

@ThreeUK just phoned to find out why I am not receiving incoming calls to discover your network has issues. Why are you not informing customers. Is it because you are hoping they don’t notice and hit you with compensation claims

@ThreeUK @ThreeUKSupport really getting tired of having to change to 3G ANYWHERE around Glasgow Queen Street station . 4G data just does not work in/or around the station but works everywhere else I go so not a phone or sim issue 😡

Data is appalling on @ThreeUKSupport today, keeps dropping out at random (mobile signal shows full signal strength)

@ThreeUKSupport I work in the PA1 1AD area. Last two days we’ve had complete blackout of all services at times during the working day

@ThreeUKSupport been transferred to the wrong department twice and might lose out on this offer as I can’t wait...... poor show The deal was only valid today....... may look elsewhere then

landed in uk and switched to my @ThreeUK sim and shock their network is down as always.. trip to manchester and attempt to find my way around with no data 🥶

@ThreeUKSupport Been with you for many years and for a while now your signal for me has been atrocious literally no matter where I am, mobile data barely works anywhere in Glasgow despite having 4 bars with 4G 😂

@ThreeUKSupport It’s been happening for months, just getting worse and worse as the days go on but it’s alright everyday is closer to my contract ending and me moving to a proper company that can provide proper cell service

See that @ThreeUK 👇🏼 that's how you do customer service!

@SteMarsh @ThreeUK I hate @ThreeUK and suggest to anybody and everybody to never sign up with them. Leave them. For one, getting a refund means dealing with a company that has a shit we form, who are crooks but will only accept my actual phone bill, leaving me open to yet more ******* fraud.

@SteMarsh I called @ThreeUK the day I got those texts n didn't get ANY help at all. Long story. Had to call back two days later and speak to someone else. Was going to cancel my account there& then. Screw the early cancellation fee. But the lady said I wouldn't be charged it was impossible

@ThreeUK @Three_Is_Broken I have full signal bar and 4G but my internet keeps buffering

@ThreeUK your signal coverage in and around Glasgow is AWFUL! You might be cheap but my phone is unusable indoors or on the move. 🚮

@ThreeUKSupport looking for help on how I can pay my bill. App, mobile site & 400 direct dial been down since yesterday & want to bring my account up to date

@ThreeUK just so you know your customer service from the advisors in the call centre is absolutely shocking

@ThreeUKSupport Thanks for asking, my internet was going down intermittently this morning but that my have been my VPN.

@BenBrewster85 @ThreeUK @ThreeUKSupport Not any more, before the outage it constantly went down to 0 Kbps (ie dead) but it's not been a problem lately

Well that’s me done with @ThreeUK @ThreeUKSupport not only is the network 💩 round the westend & town but they have taken payments from me today, said they hadn’t & that my cards are being declined. The language barrier is unreal & turns out there’s nothing wrong with my cards 🙀

@ThreeUKSupport @ThreeUK no wonder I left your service and customer service is disgusting

Come on @ThreeUKSupport what is going on with the network 🙄 still having issues

@RebeccaZoe @ThreeUK I bet you’re a “loyal” customer

I hope my invoice is 0.00 this month, after all I’m paying for a service I’m not receiving. @ThreeUKSupport

@By_TonyAllen @ThreeUK @metwhine If they’d replied to a customer with that type of message I’d agree with you. A “tough tamales no insta for you dweeb” would be bad. Banter between social media accounts parody or not is how these companies maintain their cultural identity. Look at how Wendy’s as an example.

Is there something wrong with @ThreeUKSupport network. No data working and can’t get onto my online account.

Can’t believe @ThreeUKSupport 3 network is still down 9 hrs later!! We’ve got calls to make hurry ******** up!

I've had no data since yesterday afternoon @ThreeUK and now seems like most of us are on Emergency Calls Only. Your website's been telling me my network problems are down to essential maintenance in my area since July. Now can I move without penalty please, this is too much.

@CptAhab4 @ThreeUK Possibly down to the frequencies either operator have.

@ThreeUKSupport still waiting on customer relations call back. #cannotwaittoleave3

@ThreeUKSupport Moto G6. Have tried restarting, wiping app data for Carrier Services and Messages and restarting, no dice. When I did it on my O2 phone I got a text message from Google, but never seen anything like that on my 3 one.

@ThreeUKSupport have had network problems for a couple of weeks now, support team claims it's to do with the device but 3 website says there's an issue

@ThreeUKSupport I’m getting no where with your technical team regarding my Huawei B311 router which is dropping connection. They are trying to replace it with a MIFI device which is useless, can I please get some help, this has been going on since Friday

@susiebantam @GoldenShimmer @EE @ThreeUK Dam Susan Not good! I've noticed that users need to speak in proper English and slow. I didn't at the start of the dealings. That's where I wasn't getting anywhere with 'em. I'm not saying that you wasn't! I'm just telling my experience.

@susiebantam @GoldenShimmer @EE @ThreeUK I've deals with three customer services lots of times. Always heard my problems not just with the signal issue's. Closing contact even a day after the 'cooling off' then ringing them bk to change it to PAYG, the next morning. Brilliant for me. It isn't all Bad!

Ew! I’m sooo sick of that “over and over and over” Spotify advert by @ThreeUK 😷😷 Whomever made that crap can go and do one 👿👿

@DarrenMcNaney @ThreeUK It’s seeing who has left voicemails on your phone. It’s part of the basic framework for an iPhone but a lot of networks don’t support it. O2 does. I just fixed mine by using @hivoicemail which appears to be working great! Thanks folks! 👍🏻 I would recommend.

@DanielJames94 @DaleHurles @ThreeUK @NinaWest @AttitudeMag He never said it wasn’t doing it’s job. He said it’s very cringe. 2 different things.

@ThreeUK since your network signal seems to be patchy in G41 can I pay my bill in installments as every call needs a redial and the data signal buffers continuously. I means fairs fair I pay monthly in one installment for a one installment service if you start I will copy

@ThreeUKSupport can you allow me to DM you I have major issue with my network

@_CallumElson @ThreeUK @ThreeUK is honestly the worst phone network out there! Was let down by them over and over again, so glad I changed to @EE

@ThreeUKSupport Hey, I've got a Galaxy A5 (2017) here. Hope you can, my reception in my flat is really poor so most calls cut out

@ThreeUK I need help but the online chat isn’t working for me 😢

@brian_saunders @ThreeUK @WHSmith Been told same made to look like an idiot in @WHSmith Paisley @ThreeUK you should bother doing offers with retailers who are going to embarrass your customers

@ThreeUKSupport If it was, I never got them.

@ThreeUK were very nice in offering me an early upgrade. The only problem was the monthly bill would have been over £50! I think I'll just go for a SIM only deal. Phones are far too expensive 😬

Oh what a surprise @DPD_UK ****** up my order again! Think I’ll cancel my contract with @ThreeUK, I’m done

Is anyone getting problems on the @ThreeUK network Internet is playing up

@ThreeUK hi I’m trying to top up my account to buy an add on and it’s not working. I’ve tried on the app, on safari and on Firefox on my iPhone and my MacBook and it won’t let me get any further than putting my address in

Guys you ain’t going to believe this but @ThreeUK have actually dealt with my complaint and gave me a months free bill. That’s me £60 up on payday... momma needs new heels anyway 💃🏻 #thisisafirst #worstnetwork

@ThirdMan__ @ThreeUK gah, bad luck!

@AndreaSMaguire @ThreeUK One thing in their favour is signal coverage. I work in some fairly remote places, very rare to lose signal.

@ThreeUK @ThreeUKSupport Facing service issue from last 6 months. Did complain saverel times. Now your help m support teams is Ignoring to listen or register complain. What a bad service.. Non professional behaviour. Fix my issue.

@rmf719630 @ThreeUK That was the reason i left them, their excuse is its your responsability to know when contract ends and then you should contact them to make amendments. Plus customer service was appalling.

@MarcAllera @IamAustinHealey @VodafoneUK @ThreeUK Only a special kind of stupid could believe 5G could spread a virus! 😂

@ThreeUKSupport Any chance of a reply to this as we have no signal at home and it’s very frustrating!

@ThreeUK I just got a text from you to say you are applying the 2.7% increase in line with the RPI, at a time when most of our incomes are down &, due to social isolation, we are hardly using our data.

How can @ThreeUK justify a 2.7% increase in charges at this time. Really sick of this provider. Just one problem after another #poorservice #unresolvedissues #fail

@ThreeUKSupport Three rescue have responded and said it will be cancelled in a few days, thanks for your help👍🏽

Once again trying to sort my order out from @ThreeUK tried before lockdown and still trying can someone please help with this