3 (Three) Outage Report in Glasgow, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Glasgow come from postal codes G46, G71, G51 and G3.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Glasgow, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Glasgow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at 3 (Three)
3 (Three) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Glasgow, Scotland
The most recent 3 (Three) outage reports came from the following cities: Glasgow, Erskine, Paisley, Cumbernauld, Airdrie and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Glasgow, Scotland
Latest outage, problems and issue reports in Glasgow and nearby locations:
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Stuart Mclelland
(@mclellandstu) reported
from
Milngavie, Scotland
@ThreeUKSupport Hi Three, I’m still waiting on technical support calling me with a solution to my internet issues that keep dropping on my WiFi , I have called customer support twice to be told I will be called priority still waiting 10 days later and still have internet issues
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Stewart Priest 🌈 🏒 💙
(@itsjuststewart) reported
from
Clydebank, Scotland
@ThreeUKSupport I understand the logistical issues, but when you’ve sent confirmation with a delivery date, it’s to be expected that people are unhappy. It’s not unheard of that on launch day supply will be short, so set expectations and give a window, not a solid date which you’ll likely miss.
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@simonbangs @ThreeUKSupport It’s a shambles. I phoned this morning to know for sure it wasn’t coming and the advisor told me it was still down for being delivered today, so I told them about the text I received and they responded with the text must be right. 3 are a bunch of clowns
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@ThreeUKSupport shocking customer service!!! Why can’t your advisors just put you through to the complaints department?! I already have a complaint open with yourselves and your sales advisors insist on telling them what the issue is!! Awful business to deal with!!!
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Andy Weir
(@andyhw168) reported
from
Glasgow, Scotland
@ThreeUK and now your website not working.
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SCTorrance144
(@ScTorrance144) reported
from
Airdrie, Scotland
@ThreeUKSupport when is the my 3 app due to be functional again? Trying to resolve an ongoing issue
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Iain Walker
(@Iainwalker6) reported
from
Glasgow, Scotland
@ThreeUKSupport I never did get through. My postcode is Fk104pr ANd I’m using the HUAWEI home Cube.
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@ThreeUKSupport Absolutely shocking service. You’re not even transparent with your customers over delivery dates. By the looks of it, you’ve screwed over allot of customers over this
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Simon Gray
(@chenks) reported
from
Johnstone, Scotland
@ThreeUKSupport do I need a new SIM to get 5g support or will existing SIM work when put into a pixel 5?
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Theocharis Kromydas
(@Harry_Krom) reported
from
Glasgow, Scotland
@ThreeUKSupport Hi. I have been sent a mew sim. I have activated two days ago and now that I have replaced it it says that No network can be found. What should I do?
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Stewart Priest 🌈 🏒 💙
(@itsjuststewart) reported
from
Clydebank, Scotland
@ThreeUKSupport on a separate issue, do you know when you’ll be moving on with eSIM rollout? I live nowhere near the stores you’ve launched in, but could do with an eSIM.
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Ian Adam
(@speedwaysnapper) reported
from
Glasgow, Scotland
@VodafoneUK why call me today after I asked for my PAC code offering me the deal I asked you for 3 weeks ago but you refused to offer too late you have just lost a loyal customer to @ThreeUK
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
Hi @ThreeUK I’m having trouble logging in to mobile app or website (password is correctly entered). Forgot password option is giving me an error. Is your website auth down?
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Duncs
(@D5ncs) reported
from
Glasgow, Scotland
@ThreeUK absolutely shocking service. 4 times on hold for almost 35 mins each time to be hung up on when someone answeres. Practically impossible to speak to anyone who wants to help
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JoanneMc 💙
(@joannemc24x) reported
from
Glasgow, Scotland
@ThreeUK when is the service going to work again? Can’t even make a phone call 😡😡. App not available or anything.
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DIV8O
(@Rangers_f_c) reported
from
Paisley, Scotland
@ThreeUKSupport Tried phoning to cancel my contract within the first 14 days and just keep getting told technical issues, how do I cancel if I can't do it through the phone number provided?
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Stuart MacPherson
(@dirty_stu) reported
from
Renfrew, Scotland
@ThreeUK hi, is there a problem with the network? I’ve not had any signal on my phone in the past 2 days
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Andrew :)
(@Glasgowac) reported
from
Glasgow, Scotland
@ThreeUK just off web chat with two of your advisors who gave conflicting information and the last one didn’t seem to care. Can you please point in the direction of an agent who is actually willing to help and give me the right information?
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Nic Con
(@NicC28) reported
from
East Kilbride, Scotland
@ThreeUKSupport hi, i am a customer as of today, put my pac code in online & its only letting my number transfer from Tuesday, is that right or can it be done before? Coming to u from @EE if that makes any diff. Thanks!
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John Tierney
(@johntierney73) reported
from
Glasgow, Scotland
@ThreeUKSupport can you tell me how i can cancel the remaining 7 months of my data only contract. It is unusable with speeds of only 0.25 mb. Its been like this for months
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Motherwell CEO. Kateblakemore.com
(@MotherwellCEO) reported
Couple of hours water trying to sort issues with yet again @BarclaysUKHelp & @ThreeUK completely shocking customer services.
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mark williams
(@gunnytron) reported
@ThreeUKSupport I reset my network settings and rebooted my phone but still only have H+. If I try to select 4g/3g only, it disconnects from the network.
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Dr Chin Shady 🇮🇲🏴
(@cinzywincy) reported
@ThreeUKSupport This isn't an accessibility issue - your live chat are just lying and replying with platitudes and refusing to answer questions. How hard can it be to reinstate someone's account that you suspended in a major error?
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Unicorn
(@Unicorn_XCIV) reported
@ThreeUKSupport I have tried switching using PAC from 3 to SMARTY they are not able to see it. Now my 3 number is receiving texts and calls to my SMARTY SIM but I am unable to text or call myself. But their systems do not show my 3 number so it is causing issues.
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Neil Pyper
(@NeilPyper) reported
@ThreeUKSupport Surely a lot of people wanting to use your network in central London is something you could predict and plan for? Along with your lies about inclusive EU roaming, this makes me minded to go elsewhere when my contract ends.
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v z
(@hermesfashionru) reported
@ThreeUKSupport Why am I paying for my contract if the whole day today I'm left without any data? Your service status says that the service is just fine around the RH8 area, however, I have no access to data?
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Unicorn
(@Unicorn_XCIV) reported
@ThreeUKSupport Hello I require support w.r.t a number being lost when switching SIMs.
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SteepStuff
(@steepstuff) reported
@ThreeUKSupport So Kirsty in the app that choice uou have outlined puts you into a circular nightmare back to the start!! Any chance of getting any customer support????😡
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Dr Chin Shady 🇮🇲🏴
(@cinzywincy) reported
I have never been angrier with my treatment by a company than by @ThreeUK They have lied to me three times about when my account will be reinstated and won't give me a code so I can switch providers until they unlock it. Farcical.
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Arran McDonald
(@Arranmc182) reported
@ThreeUKSupport Im not confident as had multiple agents say its delayed then last one claimed its commoing tomorrow, but the fact I was told to cancel the order and was sujested i go to some heart beat team to back out of the whole thing, think chat staff need better intergration or training