3 (Three) Outage Report in Johnstone, Renfrewshire, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Johnstone, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Johnstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at 3 (Three)
3 (Three) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (20%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Johnstone, Renfrewshire, Scotland
The most recent 3 (Three) outage reports came from the following cities: Erskine, Glasgow and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Erskine |
Phone | |
| Glasgow |
Phone | |
| Glasgow |
Phone | |
| Glasgow |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Johnstone, Scotland
Latest outage, problems and issue reports in Johnstone and nearby locations:
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Andy Weir
(@andyhw168) reported
from
Glasgow, Scotland
@ThreeUK and now your website not working.
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James lockhart
(@Jambo1570) reported
from
Paisley, Scotland
@ThreeUKSupport hello there just a quick complaint bought 2 add ons when I already had a 8gb am I supposed to pay for add ons a had to buy because of technical issues
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DIV8O
(@Rangers_f_c) reported
from
Paisley, Scotland
@ThreeUKSupport Tried phoning to cancel my contract within the first 14 days and just keep getting told technical issues, how do I cancel if I can't do it through the phone number provided?
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Theocharis Kromydas
(@Harry_Krom) reported
from
Glasgow, Scotland
@ThreeUKSupport Hi. I have been sent a mew sim. I have activated two days ago and now that I have replaced it it says that No network can be found. What should I do?
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Ian Adam
(@speedwaysnapper) reported
from
Glasgow, Scotland
@VodafoneUK why call me today after I asked for my PAC code offering me the deal I asked you for 3 weeks ago but you refused to offer too late you have just lost a loyal customer to @ThreeUK
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Iain Walker
(@Iainwalker6) reported
from
Glasgow, Scotland
@ThreeUKSupport I never did get through. My postcode is Fk104pr ANd I’m using the HUAWEI home Cube.
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@simonbangs @ThreeUKSupport It’s a shambles. I phoned this morning to know for sure it wasn’t coming and the advisor told me it was still down for being delivered today, so I told them about the text I received and they responded with the text must be right. 3 are a bunch of clowns
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Wicked Witch of the East end 🌙
(@ChimeraMoon) reported
from
Glasgow, Scotland
@ThreeUK was promised a call from customer service by friday, nothing. Definitely cancelling now.
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Andy Weir
(@andyhw168) reported
from
Glasgow, Scotland
@ThreeUK tried calling you as received a text about spend limit being near but I don’t have one set. Tried calling no one available. Tried online chat no one available. Not a great service
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Andrew :)
(@Glasgowac) reported
from
Glasgow, Scotland
@ThreeUK just off web chat with two of your advisors who gave conflicting information and the last one didn’t seem to care. Can you please point in the direction of an agent who is actually willing to help and give me the right information?
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Simon Gray
(@chenks) reported
from
Johnstone, Scotland
@ThreeUKSupport do I need a new SIM to get 5g support or will existing SIM work when put into a pixel 5?
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Stuart Mclelland
(@mclellandstu) reported
from
Milngavie, Scotland
@ThreeUKSupport Hi Three, I’m still waiting on technical support calling me with a solution to my internet issues that keep dropping on my WiFi , I have called customer support twice to be told I will be called priority still waiting 10 days later and still have internet issues
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JoanneMc 💙
(@joannemc24x) reported
from
Glasgow, Scotland
@ThreeUK when is the service going to work again? Can’t even make a phone call 😡😡. App not available or anything.
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Wicked Witch of the East end 🌙
(@ChimeraMoon) reported
from
Glasgow, Scotland
@ThreeUKSupport Hi Kirsty, I was having technical issues and ended up wasting 6 hours on livechat, one of the advisors lied to me about the process for escalating the issue. I have DMed Three support about this
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Wicked Witch of the East end 🌙
(@ChimeraMoon) reported
from
Glasgow, Scotland
@ThreeUKSupport I spent 6 hours on livechat last week, I just want to cancel now.
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John Tierney
(@johntierney73) reported
from
Glasgow, Scotland
@ThreeUKSupport can you tell me how i can cancel the remaining 7 months of my data only contract. It is unusable with speeds of only 0.25 mb. Its been like this for months
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Duncs
(@D5ncs) reported
from
Glasgow, Scotland
@ThreeUK absolutely shocking service. 4 times on hold for almost 35 mins each time to be hung up on when someone answeres. Practically impossible to speak to anyone who wants to help
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Murray Bowman
(@_murraybowman) reported
from
Glasgow, Scotland
@ThreeUKSupport Absolutely shocking service. You’re not even transparent with your customers over delivery dates. By the looks of it, you’ve screwed over allot of customers over this
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Stewart Priest 🌈 🏒 💙
(@itsjuststewart) reported
from
Clydebank, Scotland
@ThreeUKSupport I understand the logistical issues, but when you’ve sent confirmation with a delivery date, it’s to be expected that people are unhappy. It’s not unheard of that on launch day supply will be short, so set expectations and give a window, not a solid date which you’ll likely miss.
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Stuart MacPherson
(@dirty_stu) reported
from
Renfrew, Scotland
@ThreeUK hi, is there a problem with the network? I’ve not had any signal on my phone in the past 2 days
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Doolan
(@TheSuperAU) reported
@ThreeUKSupport I've got a samsung Galaxy A40 . Had it 12 months. Received new sim ( guaranteed to solve issue ) it hasn't. Hand set basically inoperable apart from wifi.
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Zak Maguire #LTC #xrp
(@ZakMaguire) reported
@ThreeUKSupport I’ve tried to login on lots of different devices and it comes up with an error code every time I try to reset my password.
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Celia Woolfrey
(@towerofturtles) reported
@melahart @FullyThoughtOut @ThreeUK Except when you’re in a 4G black spot in London like I am with Vodafone. Didn’t find out until I moved in! It’s fine as I connect to wifi to make calls but that sounds as though it won’t be straightforward if neither BT nor Virgin can supply a service.
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James Evans
(@_jamesevs) reported
@ThreeUK why do you insist on providing the worst customer service and making complaints handling so diabolical that it leads to sheer frustration. Three have failed to provide service and goods to me and I'm still backed into a corner by you 4 weeks later. Unacceptable.....
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Michelle Humphrey
(@nailsbyMH) reported
@phegeta88 @ThreeUKSupport Omg - I also don’t have any signal!!
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James Evans
(@_jamesevs) reported
@ThreeUKSupport Hi Kim, Well I've spoken to your live chat support on numerous occasions and keep getting either lied to, or misinformed. Twitter comments don't provide anywhere enough characters for me to cover it.
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Mamay
(@artiphartie) reported
@ThreeUK please can someone contact me about an issue regarding changing my address for my accounts. I had differing replies from your agents and despite trying codes provided I am unable to login to my3
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Kirsty Barnett
(@mrsbadge22) reported
@ThreeUK once again exceptionally poor speed (practically non existent) on 4g home wifi!! Daily occurrence 😡😡😡
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Sam Blenkinsopp
(@sam_blenk) reported
w/o an active sim for 2+ weeks. false promises from multiple employees in ur passive aggressive customer service & complaint departments. latest is need to wait another 1-5 days (!) and still no guarantees. @ThreeUK I need you to do better and to compensate me appropriately
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Gavros2000
(@GavParf) reported
@ThreeUKSupport Hopefully it will be ok. I'm going to set up today. It didn't help that there were two boxes in there and one was heavier than the other so it was going to happen. Maybe use some boxes from now on, which would be kinder to the environment rather than a plastic bag.