3 (Three) Outage Report in Falkirk, Scotland
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at 3 (Three)
3 (Three) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Falkirk, Scotland
The most recent 3 (Three) outage reports came from the following cities: Airdrie, Livingston, Falkirk, Coatbridge, Linlithgow, Bonnybridge, Bathgate, Denny, Bo’ness and Uphall.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
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Miss Wotherspoon (@MissWotherspoon) reported from Kincardine, Scotland
When you contact @ThreeUK for a refund in April & they tell you it’s proceed. We are now nearly in July and I haven’t received anything. Contact them this morning and can’t access my account so I’m therefore asked to email or send a letter in the post. Shocking customer service.
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Dingy (@WeeDingy) reported from Kincardine, Scotland
@ThreeUK My direct debit failed the other day for some reason so I paid manually online. Today I have been charged AGAIN for my phone bill. Help would be appreciated !
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Paul Elvin (@Elvinos71) reported from Stirling, Scotland
@ThreeUK hi could you tell me why ma daughters phone is saying no service since 2 o’clock today saying mobile data disabled
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Thon Big Ginger Fella (@smccabe6) reported from Airdrie, Scotland
@ThreeUKSupport have had network problems for a couple of weeks now, support team claims it's to do with the device but 3 website says there's an issue
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SCTorrance144 (@ScTorrance144) reported from Airdrie, Scotland
@ThreeUKSupport when is the my 3 app due to be functional again? Trying to resolve an ongoing issue
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Lorna K (@mrskishere) reported from Stirling, Scotland
@ThreeUKSupport Thanks Pete, I tried to raise a complaint the other day as fed up with the declining service, but your webchat was so slow I had to end the conversation. I’ll DM you.
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Stacey Munro (@StaceyMunro9) reported from Falkirk, Scotland
@ThreeUK @ThreeUKSupport what’s going on 3 !! No internet, no calls, no texts nothing !! Since like midnight ... what am I actually paying for ... sort it out !! And I think we should be compensated for this issue too
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Steven Tigg (@SteveTigg) reported from Bridge of Allan, Scotland
4 days + @ThreeUK still haven’t managed to reconnect my service... ⏳📞
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SCTorrance144 (@ScTorrance144) reported from Airdrie, Scotland
@ThreeUKSupport still waiting on customer relations call back. #cannotwaittoleave3
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Sarah Hollier (@map_geek_mum) reported from North Lanarkshire, Scotland
@ThreeUK help please can't get into app or website as number saying not 3 mobile despite it being one. Topped up credit but it's not registered so internet cut off. Using mobile WiFi device so all texts going to device I can't access without internet access.
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Dill Dandin (@JoshTBrown27) reported from Livingston, Scotland
@ThreeUKSupport Need to help my dad with a change of ownership but been trying on and off since 5pm last night and got nowhere. Must be a pretty big systems issue!
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Lorna K (@mrskishere) reported from Stirling, Scotland
So anyway. Still no WiFi and my mob signal has gone pants too @ThreeUK so tethering is not working. the universe is telling me something. BT have posted me a temporary 4g hub until it gets fixed. A lot less screen time meantime! #unplanneddetox
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Dill Dandin (@JoshTBrown27) reported from Livingston, Scotland
@ThreeUKSupport Nothing yet I'm afraid, haven't been able to do anything given the systems outage
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Stuart (@stuart272) reported from Livingston, Scotland
@ThreeUK I know it is a stiff competition but you must surely have the worst customer service in the mobile industry
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KELLY CLELLAND 1 (@KELLYCLELLAND1) reported from Linlithgow, Scotland
@ThreeUKSupport The problem most likely lies in software setting in Powersaving mode somehow I got internet setting back on it working briefly before it switched off again
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Ian Smith (@ianwsmith82) reported from Livingston, Scotland
@ThreeUKSupport I'm still not a happy customer to be honest but it's been resolved
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Lorna K (@mrskishere) reported from Stirling, Scotland
.@ThreeUKSupport why do we have a very intermittent phone signal at FK7 9HU. It’s always terrible and weak but today 1 bar or no signal all day.
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KELLY CLELLAND 1 (@KELLYCLELLAND1) reported from Linlithgow, Scotland
@ThreeUKSupport Can you please DM me back later today please my Internet connection on my brand new broadband Huawei HD tablet is not working and urgently need to get fixed for work next can you please thanks
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KELLY CLELLAND 1 (@KELLYCLELLAND1) reported from Linlithgow, Scotland
@ThreeUKSupport Can you help me please me my Samsung Tablet is locked and I cannot access it my Uni Life Course work is it and I need to urgently access to do some course assignment this week at Uni . Could you please suggest a tech fix this please thanks ?
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Fiona Jamieson (@fionajamie) reported from Stirling, Scotland
I’m a customer -was in Sauchiehall St Glasgow store Sat. My daughter bought a package (previously not 3). All would be easy, no downtime, simple. She has no connection now & none for 72 hours @ThreeUK. She’ll need to buy a phone in the interim. MISINFORMED. What u doing about it
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Beth Knight (@beth_k212) reported
@ThreeUKSupport If you read the chats you’ll see it wasn’t a security issue I have my name on multiple occasions she just kept asking the same question. No one is prepared to help!
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silenced. (@PrincePercy_Cat) reported from Old Colwyn, Wales
@ThreeUKSupport I just need a timescale in all fairness, if you tell me it’ll be another month thats fine, ill be happy to stay on board. You need to let me know something. I’m in two minds to tecall the DD as you have broken your T’s&C’s. I look forward to a reply. Service is for LL48 6RY
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Hev (@Hev311) reported
@mitchl1635 @ThreeUKSupport I’m having the same issue!
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Naomi (@nayby) reported
Finally got my code and guess what, sold out! Ticketmaster tried to sneak September 2023 tickets in, which I nearly accidentally bought because it wasn’t clear they weren’t for the December show I was looking at. Terrible from both @ThreeUK and @TicketmasterUK
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Danielle Claire 🤍 (@danielleC_994) reported
Absolute **** show trying to get Peter Kay tickets @ThreeUK @Ticketmaster
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D. (@pbio) reported
@ThreeUKSupport It's still not working for me, tried the gf's mobile phone and was exactly the same.
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Abby White (@AbsElizWhite) reported
@AnnieW8944 @ThreeUKSupport The link to click is on the app same place you access the code, just need to scroll down. But no where did it tell you this beforehand and our app kept crashing so couldn’t see it!
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Dave_6018 (@DavidHa57439002) reported
Well all @O2 customer bet you wish you had signed up with @ThreeUK , at least you can go through @Ticketmaster with three for #peterkay tickets, the #o2 priority app/website has been Down since 9am, even I would consider going back to three if I could get two tickets
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Ben Furnival (@ben_furnival) reported
Ok so @ThreeUK does broadband in theory and it’s cheap. But the new modems only connects to 4G so in our case we’re left using our old device and sim. And don’t just don’t ever, ever try to talk to someone in their customer service department…
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karl westhead (@piedaddy71) reported
@ThreeUKSupport Well this is shocking. Think iys time to leave 3 after 15 years now. Always poor issues and customer service