3 (Three) Outage in Falkirk, Scotland

@ThreeUK @ThreeUKSupport what’s going on 3 !! No internet, no calls, no texts nothing !! Since like midnight ... what am I actually paying for ... sort it out !! And I think we should be compensated for this issue too

@ThreeUK I know it is a stiff competition but you must surely have the worst customer service in the mobile industry

4 days + @ThreeUK still haven’t managed to reconnect my service... ⏳📞

@ThreeUKSupport still waiting on customer relations call back. #cannotwaittoleave3

@ThreeUKSupport have had network problems for a couple of weeks now, support team claims it's to do with the device but 3 website says there's an issue

@ThreeUKSupport I'm still not a happy customer to be honest but it's been resolved

@ThreeUKSupport honestly terrible customer service from you today. Beyond hopeless

@ThreeUKSupport I’ve just paid my bill using the app since there’s a problem with the website and the money is out my account but it’s still showing I’ve got to pay it

@ThreeUK hi I’m trying to top up my account to buy an add on and it’s not working. I’ve tried on the app, on safari and on Firefox on my iPhone and my MacBook and it won’t let me get any further than putting my address in

@ThreeUKSupport please tomorrow on this issue thanks

@ThreeUKSupport I gather my house phone number was bombarded by a serious of nuisance calls from persons who were supposedly representing Three today while I was out at work today. This is not normally like Three with its excellent friendly customer care support can U DM me back

@ThreeUKSupport Forget it, you’ll just put it into a search and tell me their are no issues. Useless service.

I have 3 phone contracts out on @VodafoneUK and have had nothing but issues with them all today I have been advised I have been lied to by their own staff resulting in me missing payments! All contracts being cancelled stay away from Vodafone people back to @ThreeUK for me

@ThreeUK But Apple Watch cellular support still isn’t. Any info on if it’s coming?

Poor show that @ThreeUK still isn’t supporting #AppleWatch

@ThreeUKSupport Is there a problem with Three in Bury

@ThreeUK it's really ridiculous that you are upgrading your systems in the middle of the week and middle of the day, and your customer service people can't access accounts. 👎😡💩

@ThreeUKSupport Sorry Charley, I will not get on webchat or livechat anymore. I was put in the queue with 46 waiting. So you expect me to wait for hour or more to get some compensation. And I've been here before, waited for hours, only to be told that customer service couldn't do anything

@ThreeUK Received a text saying I can upgrade early. Called your advisor. For a start I couldn’t understand what he was saying and then he cut me off and put me in a queue for something else. Bearing in mind I spend nearly £90 a month this is beyond poor.

Yes please!! After speaking to @ThreeUK for about 45 minutes their only solution was to put my mobile data to 3G just so I’m able to use my phone for internet access. Great job!!! 🤬🤬

@ThreeUKSupport @Calibraturbo It's been down for months 24/7

@ThreeUKSupport @John_M_Campbell They can't because their own website doesn't work 😂

@ThreeUKSupport couldn't speak to complaints dept as reception so bad they couldn't hear me. (Conveniently) Tried using DM on Twitter.... nothing!! Really getting fed up with appalling customer service from @ThreeUK #complaint #CustomerService #badcustomerservice

@ThreeUKSupport @BaeFell They basically generate any amount they feel like and take it from your direct debt even if you on unlimited. Then they will stop letting you see your statement altogether and you'll just have to wait to be surprised on your bank statement by charge which you'll NEVER get back.

@ThreeUKSupport It’s very good, 4G and between 75-100% strength indoor. Your tech guy said slow internet speed is due to 3g/4g fluctuations. Supposed to be fixed within 7 days-till Fri. As of now download 0.3Mbps ping270ms.. Calls/texts not affected. Thanks