3 (Three) Outage in Falkirk, Scotland

I’m a customer -was in Sauchiehall St Glasgow store Sat. My daughter bought a package (previously not 3). All would be easy, no downtime, simple. She has no connection now & none for 72 hours @ThreeUK. She’ll need to buy a phone in the interim. MISINFORMED. What u doing about it

@ThreeUK My direct debit failed the other day for some reason so I paid manually online. Today I have been charged AGAIN for my phone bill. Help would be appreciated !

@ThreeUKSupport The problem most likely lies in software setting in Powersaving mode somehow I got internet setting back on it working briefly before it switched off again

@ThreeUKSupport Can you please DM me back later today please my Internet connection on my brand new broadband Huawei HD tablet is not working and urgently need to get fixed for work next can you please thanks

@ThreeUK @ThreeUKSupport what’s going on 3 !! No internet, no calls, no texts nothing !! Since like midnight ... what am I actually paying for ... sort it out !! And I think we should be compensated for this issue too

@ThreeUK I know it is a stiff competition but you must surely have the worst customer service in the mobile industry

4 days + @ThreeUK still haven’t managed to reconnect my service... ⏳📞

@ThreeUKSupport still waiting on customer relations call back. #cannotwaittoleave3

@ThreeUKSupport have had network problems for a couple of weeks now, support team claims it's to do with the device but 3 website says there's an issue

@ThreeUKSupport I'm still not a happy customer to be honest but it's been resolved

@ThreeUKSupport honestly terrible customer service from you today. Beyond hopeless

@ThreeUKSupport I’ve just paid my bill using the app since there’s a problem with the website and the money is out my account but it’s still showing I’ve got to pay it

@ThreeUK hi I’m trying to top up my account to buy an add on and it’s not working. I’ve tried on the app, on safari and on Firefox on my iPhone and my MacBook and it won’t let me get any further than putting my address in

@ThreeUKSupport please tomorrow on this issue thanks

@ThreeUKSupport I gather my house phone number was bombarded by a serious of nuisance calls from persons who were supposedly representing Three today while I was out at work today. This is not normally like Three with its excellent friendly customer care support can U DM me back

@ThreeUKSupport Forget it, you’ll just put it into a search and tell me their are no issues. Useless service.

I have 3 phone contracts out on @VodafoneUK and have had nothing but issues with them all today I have been advised I have been lied to by their own staff resulting in me missing payments! All contracts being cancelled stay away from Vodafone people back to @ThreeUK for me

@ThreeUK But Apple Watch cellular support still isn’t. Any info on if it’s coming?

Poor show that @ThreeUK still isn’t supporting #AppleWatch

@ThreeUK this is the time we need you more than every. Your mobile data please fix it. Can never get any signal wherever I go

@ThreeUKSupport I can only provide the address history of last 20months . Before that i was in India - and your site doesn't support any postcode out side UK

@ThreeUKSupport No, I've been ringing but can't get through. There's no option through the app to cancel.

@ThreeUK Thank you to Dan in Crewe, Victoria in Warrington and Dahnesh for helping me to fix my phone yesterday as I couldn’t make calls #appreciated

@jimwaterson I tried desperately to get @virginmedia to connect my mum weeks ago and they refused because of her age. I have been a customer of theirs for a decade as has my mum. @richardbranson had not put people first. Only profit. And now wants bail outs. Thankfully @ThreeUK saved the day

@ThreeUKSupport In these difficult times you need to support long-standing customers not charge them excessive amounts when it is clearly an accident

@hope_steven @O2 @ThreeUK @VodafoneUK @TMobile Don't forget @EE too, my current network - but I'm out of contract right now and would gladly switch if one of these stepped up to support #remotelearning #teachfromhome

@ThreeUKSupport It’s clearly a mistake if their phone expenditure is never that much normally

@ThreeUKSupport This is unfair and terrible customer service

@ThreeUK Would not recommend 3 anymore. Happy to take your money but then not resolve any issues. Extremely disappointed