3 (Three) Outage in Falkirk, Scotland

@Durrell40 @ThreeUKSupport Hats off to @ThreeUK they released me from my contract today recognising I wasn’t getting the service. I’ll go back to them if things improve. They’ve always given great service until last 6 months. Let’s hope they get sorted. I’ll avoid 02.

.@ThreeUKSupport why do we have a very intermittent phone signal at FK7 9HU. It’s always terrible and weak but today 1 bar or no signal all day.

@ThreeUKSupport Thanks Pete, I tried to raise a complaint the other day as fed up with the declining service, but your webchat was so slow I had to end the conversation. I’ll DM you.

So anyway. Still no WiFi and my mob signal has gone pants too @ThreeUK so tethering is not working. the universe is telling me something. BT have posted me a temporary 4g hub until it gets fixed. A lot less screen time meantime! #unplanneddetox

@ThreeUKSupport Nothing yet I'm afraid, haven't been able to do anything given the systems outage

@ThreeUKSupport Need to help my dad with a change of ownership but been trying on and off since 5pm last night and got nowhere. Must be a pretty big systems issue!

@ThreeUKSupport Can you help me please me my Samsung Tablet is locked and I cannot access it my Uni Life Course work is it and I need to urgently access to do some course assignment this week at Uni . Could you please suggest a tech fix this please thanks ?

@ThreeUKSupport when is the my 3 app due to be functional again? Trying to resolve an ongoing issue

When you contact @ThreeUK for a refund in April & they tell you it’s proceed. We are now nearly in July and I haven’t received anything. Contact them this morning and can’t access my account so I’m therefore asked to email or send a letter in the post. Shocking customer service.

@ThreeUK hi could you tell me why ma daughters phone is saying no service since 2 o’clock today saying mobile data disabled

@ThreeUK help please can't get into app or website as number saying not 3 mobile despite it being one. Topped up credit but it's not registered so internet cut off. Using mobile WiFi device so all texts going to device I can't access without internet access.

I’m a customer -was in Sauchiehall St Glasgow store Sat. My daughter bought a package (previously not 3). All would be easy, no downtime, simple. She has no connection now & none for 72 hours @ThreeUK. She’ll need to buy a phone in the interim. MISINFORMED. What u doing about it

@ThreeUK My direct debit failed the other day for some reason so I paid manually online. Today I have been charged AGAIN for my phone bill. Help would be appreciated !

@ThreeUKSupport The problem most likely lies in software setting in Powersaving mode somehow I got internet setting back on it working briefly before it switched off again

@ThreeUKSupport Can you please DM me back later today please my Internet connection on my brand new broadband Huawei HD tablet is not working and urgently need to get fixed for work next can you please thanks

@ThreeUK @ThreeUKSupport what’s going on 3 !! No internet, no calls, no texts nothing !! Since like midnight ... what am I actually paying for ... sort it out !! And I think we should be compensated for this issue too

@ThreeUK I know it is a stiff competition but you must surely have the worst customer service in the mobile industry

4 days + @ThreeUK still haven’t managed to reconnect my service... ⏳📞

@ThreeUKSupport still waiting on customer relations call back. #cannotwaittoleave3

@ThreeUKSupport have had network problems for a couple of weeks now, support team claims it's to do with the device but 3 website says there's an issue

@ThreeUK meant to be 99% coverage but that is bs. Shocking signal often even with 5G.

@ThreeUKSupport 5G home broadband unusable again. Network status says no reported problems. What's going on (again) and when will it be fixed (again) please?

@ThreeUKSupport hi, I am already a customer but want to change my sim plan and keep my number, how do I do this online please?

@ThreeUKSupport Hi, I would like to join again but the link does not work. I experienced some issues.

@ThreeUKSupport my WiFi and network hasn't been working properly. Why is it?

@ThreeUK 3 days my WiFi and network hasnt worked properly. Why is that?

Three days of no 5G signal from @ThreeUK at home and then it randomly comes back. Router may need to be replaced with one with an external antenna.

@ThreeUKSupport website down, tried over and over to top up PAYG but just hangs or get server down message.

@ThreeUKSupport Am I able to make an enquiry here? :) I was wondering if I am able to check signal strengths, and quality of an area, as I am interested in purchasing a 4G broadband hub.

@ThreeUKSupport Website and app terribly slow