3 (Three) Outage in Milnathort, Perth and Kinross, Scotland

@kevteetrucking @ThreeUKSupport @ThreeUK Yeah I’m with Three & the signal over Falkland area is ok but let’s just say it could be better. Just my personal opinion Pal. 👍

Is the @ThreeUK website and app down?

@ThreeUK My Mum is trying to cancel a mobile SIM plan. Unable to get through on the phone after 2 attempts. What’s the best way to procede?

When you contact @ThreeUK for a refund in April & they tell you it’s proceed. We are now nearly in July and I haven’t received anything. Contact them this morning and can’t access my account so I’m therefore asked to email or send a letter in the post. Shocking customer service.

@ThreeUKSupport Very poor effort from your support team, trying to sell upgrades, 'no notes' and very dismissive. Certainly wont be recommending your company to anybody

@ThreeUK My direct debit failed the other day for some reason so I paid manually online. Today I have been charged AGAIN for my phone bill. Help would be appreciated !

@craigcavyleader @ThreeUK This happened to me last year, I ended up paying for an additional service that I didn't ask for and they refused to refund me, the customer service is absolutely awful.

@ThreeUKSupport That was from Thursday! 50 hours ago - rather a slow response!

@ThreeUKSupport Over a month with no signal. No refunds mentioned and no compensation for having to install and pay for landline services.

@ThreeUKSupport can you help. I have no network connection. A fault for last 3 weeks. Live chat hopeless. Need to know how long network will be down or whether to move supplier

@ThreeUKSupport I have been trying to get a response for 2 and1/2 hours to network problem. Told its a network problem but has lasted 3 weeks and can't get answer as to how long it will be. Can't phone or text.

@ThreeUKSupport @TheTweetinSheep Spent 2 and half hours on live chat and still got neither satisfaction or able to log a complaint.

@Three_Is_Broken @ThreeUK Usually not too bad around Edinburgh but today when I got over the hill and the phone swapped to an Edinburgh mast it just stopped routing to the internet.

@ThreeUKSupport how bad is this company, it’s time for a move

@ThreeUK got to be the worst customer service phone company in the world

@ThreeUKSupport getting really terrible 4g speeds of 0.4 MBPS all this week.. compared to two weeks ago was getting 20MBPS+ , what is going on? CF5 area. I am unable to work from home using my iPhone 12's connection.

@ThreeUK Previously great 4g signal now non existent, only reason I renewed! No 5g sign & charged double for worse! Phone swapped out, waiting new SIM & expect a heavy discount. I also refuse to deal with incompetent fools in your India call centre telling me there is not a problem wtf?!

@mikeasharp @ThreeUKSupport @AQ74410 But the phone number generator doesn’t identify someone as a customer of a particular company. This did. Also a person doesn’t need to be identified for it to be a breach. Email addresses don’t identify an individual person but lists of them have classed as breaches in the past

@ThreeUKSupport Throughout the whole house. There is no signal at the kitchen, which is at the back. To get a bar, you will have to be by the front window or door. I can send you the postcode via DM

@ThreeUK what is going on with your 4G right now… it’s utter ****. If I stays like this till I upgrade I’ll be leaving to join another network.

@ThreeUKSupport I‘ve been having issues with indoor signal. Spoke with 2 different agents & asked me to switch off & switch on my phone. One also asked me to reset the network settings & will hold on as if d phone will not reboot! I’m fed up with this service & will have to move

@c_h_pugh @ThreeUKSupport Both VoLTE and WiFi Calling is available on Three PAYG it's just a matter if Three support the phone as you say due to firmware limitations

@ThreeUKSupport E1 has been horrible all week!

@ThreeUKSupport What’s the story with poor signal at Stratford station, London. Unable to check train times or send messages this weekend and last couple of weekends.

@ThreeUKSupport It was an issue at your end