3 (Three) Outage in Glenrothes, Fife, Scotland

@ThreeUKSupport Very poor effort from your support team, trying to sell upgrades, 'no notes' and very dismissive. Certainly wont be recommending your company to anybody

@ThreeUKSupport That was from Thursday! 50 hours ago - rather a slow response!

@ThreeUKSupport Over a month with no signal. No refunds mentioned and no compensation for having to install and pay for landline services.

@ThreeUKSupport can you help. I have no network connection. A fault for last 3 weeks. Live chat hopeless. Need to know how long network will be down or whether to move supplier

@ThreeUKSupport I have been trying to get a response for 2 and1/2 hours to network problem. Told its a network problem but has lasted 3 weeks and can't get answer as to how long it will be. Can't phone or text.

@ThreeUKSupport @TheTweetinSheep Spent 2 and half hours on live chat and still got neither satisfaction or able to log a complaint.

@Three_Is_Broken @ThreeUK Usually not too bad around Edinburgh but today when I got over the hill and the phone swapped to an Edinburgh mast it just stopped routing to the internet.

Wanna @ThreeUK contract go online you get better deals with 3rd party sites then you do being a loyal customer of 6 years

@ThreeUKSupport Might be wise for you to quit with the emojis, and communicate in English. You want this to go down the complaint route. Very well.

@ThreeUKSupport @Ofcom The principal of this is I shouldn’t need to contact you to request you return my credit balance! This on top of the ridiculous long drawn out process to terminate a contract which was expiring. @ofcom needs to fix this.

@ThreeUKSupport This is getting ridiculous. I’ve Privately Messaged you the details. You have my details on your systems. Refund or I’ll make a formal complaint to @ofcom ; Citing “security purposes” doesn’t make any sense, there is no breach internally alerting another department within ThreeUK

@ThreeUKSupport I’ll send you the details privately (not going to put details into public domain) and you can pass to the team responsible for issuing refunds. The policy here, of retaining credit balances, is the problem though and that needs addressed. @ofcom I shouldn’t need to call for this.

@KanteBeStopped7 @ThreeUK has really brought blood to their hands. If I see Pulisic wearing that stupid sponsor again next season I may have to burn that company.

@ThreeUK your logo sucks.... Samsung and Fly Emirates were soooo good.

@Nischal_SP @ThreeUK @ChelseaFC Return that **** sir it's useless

The VERY LEAST you can do here @ThreeUK is let me drop the other two contracts I have from £10.summat a month to the non-customer deal I just picked up for £8 My super special customer deal for the same contract was £12 I.....can't......compute.....

@ThreeUK Please terminate your sponsorship contract with Chelsea. I'm on my knees😭

**** you @ThreeUK, I’m switching to vodafone

@kameIeons @ThreeUK KASJKJDKSJDKS they're so terrible everything ab that network is just shitty

@ThreeUK just ordered a SIM card from yourselves unfortunately, took ages to gett home postcode to work, had to faff to get it sorted, but never gave me a delivery address so now it’s going to be delivered somewhere I won’t be for weeks. Brilliant start... can we change this?

@ThreeUK you’ve gained a customer

@life_screams_ @YampyYamYam this is awful ! c'mon @ThreeUKSupport , you need to do better