3 (Three) Outage Report in Falkland, Fife, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Falkland, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Falkland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at 3 (Three)
3 (Three) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Falkland, Fife, Scotland
The most recent 3 (Three) outage reports came from the following cities: Perth.
| City | Problem Type | Report Time |
|---|---|---|
 Perth |
Total Blackout | |
| Cupar |
Internet | |
| Lochgelly |
Phone | |
| Cupar |
Phone | |
| Glenrothes |
Total Blackout | |
| Perth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Falkland, Scotland
Latest outage, problems and issue reports in Falkland and nearby locations:
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mari
(@marposttwit) reported
from
Kelty, Scotland
@ThreeUKSupport Over a month with no signal. No refunds mentioned and no compensation for having to install and pay for landline services.
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.
(@_the_plague) reported
from
Perth, Scotland
@ThreeUKSupport Hi there, having issues getting Snapchat to work on 3 or 4G, every other app is working and so is my browser. Can only get Snapchat to work with WiFi.
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mari
(@marposttwit) reported
from
Kelty, Scotland
@ThreeUKSupport @TheTweetinSheep Spent 2 and half hours on live chat and still got neither satisfaction or able to log a complaint.
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Hilary Bennison
(@floatingsilver) reported
from
Auchtermuchty, Scotland
@ThreeUKSupport That was from Thursday! 50 hours ago - rather a slow response!
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Kieran Smith
(@_KieranSmith) reported
from
Perth, Scotland
Is the @ThreeUK website and app down?
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Ross McGarrie
(@RossMcGarrie2) reported
from
Falkland, Scotland
@kevteetrucking @ThreeUKSupport @ThreeUK Yeah I’m with Three & the signal over Falkland area is ok but let’s just say it could be better. Just my personal opinion Pal. 👍
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Ja KeKe Mp
(@JakeKemp85) reported
from
Methil, Scotland
@ThreeUKSupport She was very rude and blunt and wasn’t willing to over any help. She just kept writing “need to call customer service” we feel like cancelling!
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John van Dieken
(@doubledutch13) reported
from
Leven, Scotland
@ThreeUKSupport It’s been like that for years. It’s garbage. I put up with it because I travelled a lot for work. Now retired and local more it’s useless. 😡
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Fran Giove
(@francescogiove) reported
from
Cardenden, Scotland
@ThreeUK My Mum is trying to cancel a mobile SIM plan. Unable to get through on the phone after 2 attempts. What’s the best way to procede?
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Grant
(@blebomassive) reported
from
Cupar, Scotland
@ThreeUKSupport network down in Cupar, Fife well into 2nd day, updated on website very poor, no eta, what issue is or any updates #pisspoor
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mari
(@marposttwit) reported
from
Kelty, Scotland
@ThreeUKSupport can you help. I have no network connection. A fault for last 3 weeks. Live chat hopeless. Need to know how long network will be down or whether to move supplier
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mari
(@marposttwit) reported
from
Kelty, Scotland
@ThreeUKSupport I have been trying to get a response for 2 and1/2 hours to network problem. Told its a network problem but has lasted 3 weeks and can't get answer as to how long it will be. Can't phone or text.
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Just Adam ⚰️🎃
(@CaptainRSole) reported
from
Methil, Scotland
Wanna @ThreeUK contract go online you get better deals with 3rd party sites then you do being a loyal customer of 6 years
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Ja KeKe Mp
(@JakeKemp85) reported
from
Methil, Scotland
@ThreeUK after trying to arrange my new contract with 3, I’m very disappointed with the app chat customer service! #superrude
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Stuart Gray
(@Bighenbroon) reported
from
Kirkcaldy, Scotland
@ThreeUKSupport what's the issue with service in the KY1 area? Has been dropping in and out all day with internet and phone signal
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QuokkᐰMocha 🏴🇨🇿🇺🇦🏳️🌈
(@MochaQuokka) reported
from
Kelty, Scotland
@zaphodbeebledoc It looks like Ai. I’ve never seen this before. It’s the security thing on @ThreeUK ‘s app.
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Lj Gray
(@illustratedlaw) reported
from
Perth, Scotland
@craigcavyleader @ThreeUK This happened to me last year, I ended up paying for an additional service that I didn't ask for and they refused to refund me, the customer service is absolutely awful.
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Ian 🏴
(@Quietbiglad) reported
from
Milnathort, Scotland
@ThreeUKSupport Very poor effort from your support team, trying to sell upgrades, 'no notes' and very dismissive. Certainly wont be recommending your company to anybody
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QuokkᐰMocha 🏴🇨🇿🇺🇦🏳️🌈
(@MochaQuokka) reported
from
Kelty, Scotland
@pd_langford @ThreeUK 24 bloody months. And it’s been two months. On average, they’ve caused hassle every two weeks, from not doing stuff they said they would to doing stuff they never tell you about to several times outright lying. Gonna go through the contract as I’m sure a good lawyer will sort it.
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Ja KeKe Mp
(@JakeKemp85) reported
from
Methil, Scotland
@ThreeUKSupport Thanks. This could of all been done over chat if your customer service advisor had actually done her job right and not been so unhelpful!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Grody
(@pickled_tinker) reported
Seriously @ThreeUK what have you done to your network? On my personal, data only SIM, I get no usable data most of the time (variable locations in SO22 and SO23). But, I have a business MVNO SIM via @aaisp hitting a solid 10/2mbit in the exact same area. What gives?
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Graeme Smith
(@gtsmith1976) reported
@ThreeUKSupport Hi Mark, I have just now spoken to a complaints team manager who is looking in to our issues now, but this is a abdication of customer service and three training their staff on the legal requirements. I’ve asked if a change of ownership is declined. How do we get that info.
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Hannah Cringles
(@alcoholikbanana) reported
@ThreeUKSupport Yes, I sent the email urgently on Friday. With my change of details, due to a horrible experience when trying to upgrade.
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Yaz
(@yazjd89) reported
@ThreeUKSupport hi, we purchased a sim last week and chose today as the day to have our number ported over from a different network but this hasn't happened yet. Is there a certain time of day this happens or should it have happened by now? thanks
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Dan
(@tbhdaan) reported
@ThreeUKSupport when I try to call your sales line the number cuts out is it broken
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StarlightMcKenzie 💙
(@StarlightMcKenz) reported
@ThreeUK Your chat lies and says there is button to 'save transcript' at the end of the chat. There never ever is and when I call them on it they end chat and throw me off. They also lie and say the phone is coming, day after day after day. Why would I engaged with them again?
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Sarah Gibson
(@BSMSarah) reported
@ThreeUKSupport ported my husband's number 9th June, PAYG. Can't make calls out/receive in with wi-fi calling. Network calls out working intermittently. No calls reaching us. Many chats with online support/promises that back end will fix over weekend. Husband fuming. Please help.
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Scott1984FP
(@Scott1984FP) reported
@SmartyMobileUk / @ThreeUk / @ThreeUkSupport , I Can't Activate Adult Services £1 Check With My Credit Cards ,On Several Accounts I Own/Use On Different Smarty Mobile Sim Cards For Spare Smartphones & Sims/Numbers, Please Help, Fix Or Advise , How To Overturn ?. !. :/
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g.s.t.r 2021
(@Gstr2021) reported
@ThreeUKSupport sort this useless signal coverage out
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redpaperrose.com
(@redpaperrosecom) reported
@ThreeUKSupport a couple of times they changed/reset settings but as I say, this isn't a device issue, this is a network congestion issue. They'd suggested I set the device to automatic mode for 3g/4g, but i only get 1bmps on 4g and 7mbps on 3g, so i have switched it back to 3g only...