3 (Three) Outage in Falkland, Fife, Scotland

@kevteetrucking @ThreeUKSupport @ThreeUK Yeah I’m with Three & the signal over Falkland area is ok but let’s just say it could be better. Just my personal opinion Pal. 👍

Is the @ThreeUK website and app down?

@ThreeUK My Mum is trying to cancel a mobile SIM plan. Unable to get through on the phone after 2 attempts. What’s the best way to procede?

@ThreeUKSupport Very poor effort from your support team, trying to sell upgrades, 'no notes' and very dismissive. Certainly wont be recommending your company to anybody

@craigcavyleader @ThreeUK This happened to me last year, I ended up paying for an additional service that I didn't ask for and they refused to refund me, the customer service is absolutely awful.

@ThreeUKSupport That was from Thursday! 50 hours ago - rather a slow response!

@ThreeUKSupport Over a month with no signal. No refunds mentioned and no compensation for having to install and pay for landline services.

@ThreeUKSupport can you help. I have no network connection. A fault for last 3 weeks. Live chat hopeless. Need to know how long network will be down or whether to move supplier

@ThreeUKSupport I have been trying to get a response for 2 and1/2 hours to network problem. Told its a network problem but has lasted 3 weeks and can't get answer as to how long it will be. Can't phone or text.

@ThreeUKSupport @TheTweetinSheep Spent 2 and half hours on live chat and still got neither satisfaction or able to log a complaint.

Wanna @ThreeUK contract go online you get better deals with 3rd party sites then you do being a loyal customer of 6 years

@ThreeUKSupport Thanks anyway link doesn't work, does not surprise me at all..incompetence at its best

@ThreeUK It's a shame that you don't put as much effort into improving the network as you do promoting Gogglebox. Great programme but a crap service

@ThreeUK You just lost a customer.

@ThreeUK seriously sort out your signal issues. I haven't been able to use my data at all since January. I have been complaining since last year. I am not paying you extra for data just for it to be wasted like that.

@ThreeUK your customer service is an absolute joke!! My wife has been trying to swap her number from 3to3 network for the best part of this month! Never have I experienced such lies throughout the whole time!.. someone will call you back in 24/48hrs.. it’s time to cut ties!

@ThreeUK You seem to tweet more then you reply customer messages

@barbyonabike @ThreeUK im more questioning this crap as the charges are due to go up soon.

@ThreeUK My wife's been having trouble moving her ee mobile number to 3 now for a good few weeks. The online form constantly says "an unknown error has occurred" and she can't get through to the call centre. Is there any other way of doing this?

@ThreeUKSupport do you have mast work taking place anywhere near Shropshire or West Midlands? The service has been non existent and the data too the last three days. It’s very disheartening to have no warning if so and makes me question why I’m paying £26 for this experience.

@ThreeUKSupport 10+ years ago when I got my first phone your data and reception was way better than it is now. Idk what’s happening but this is the 3rd day of almost no data or reception. Would be nice to warn customers if their are issues as some rely heavily on data for their day to day tasks.