3 (Three) Outage Report in Cupar, Fife, Scotland
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Cupar, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Cupar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at 3 (Three)
3 (Three) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Cupar, Scotland
Latest outage, problems and issue reports in Cupar and nearby locations:
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Ja KeKe Mp
(@JakeKemp85) reported
from
Methil, Scotland
@ThreeUKSupport She was very rude and blunt and wasn’t willing to over any help. She just kept writing “need to call customer service” we feel like cancelling!
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Ja KeKe Mp
(@JakeKemp85) reported
from
Methil, Scotland
@ThreeUK after trying to arrange my new contract with 3, I’m very disappointed with the app chat customer service! #superrude
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Ross McGarrie
(@RossMcGarrie2) reported
from
Falkland, Scotland
@kevteetrucking @ThreeUKSupport @ThreeUK Yeah I’m with Three & the signal over Falkland area is ok but let’s just say it could be better. Just my personal opinion Pal. 👍
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Grant
(@Superexo) reported
from
Dundee, Scotland
@ThreeUKSupport It was closed without an actual resolution. I've been asking for my proof of purchase to be emailed to me. I've spoken to two members of your complaints team who assured it would be with me within a couple of days and I still haven't got it
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Allan
(@Allan_Dundee) reported
from
Dundee, Scotland
@ThreeUK and update on the issues around DD49BY please? Making mobile BB customers working from home a challenge.
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Ja KeKe Mp
(@JakeKemp85) reported
from
Methil, Scotland
@ThreeUKSupport Thanks. This could of all been done over chat if your customer service advisor had actually done her job right and not been so unhelpful!
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craig beattie
(@batty79) reported
from
Dundee, Scotland
@LeeLogan_ @ThreeUKSupport We’re the same, home broadband via three sim when down about an hour ago. My phone is a three sim the wife’s is another provider and both are fine. I gave up calling after being on hold for 30min. It’s gonna be a long day without internet for the kids!!!
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Ζara Barclay
(@zarabarclay) reported
from
Dundee, Scotland
@ThreeUKSupport hello, I’ve been on live chat several times today and your advisers keep ending my chat. I am having signal problems in DD1, DD2 and DD3 dundee areas. Have to keep turning my phone off and on again to do anything, can you please help.
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Just Adam ⚰️🎃
(@CaptainRSole) reported
from
Methil, Scotland
Wanna @ThreeUK contract go online you get better deals with 3rd party sites then you do being a loyal customer of 6 years
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craig beattie
(@batty79) reported
from
Dundee, Scotland
@ThreeUKSupport Hi Sana yes I tried that one first, then three others just in case it was an issue using the same email with 2 different numbers but made no difference.
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Christopher Phin
(@chrisphin) reported
from
Dundee, Scotland
@flargh @jackbrewster I know this doesn’t help you IN THE SLIGHTEST, but just to note, fwiw, that in the UK we see stonking deals on SE still. We got @stitchbitch an SE for £18 up-front and £18/month on @ThreeUK a few months back.
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Ζara Barclay
(@zarabarclay) reported
from
Dundee, Scotland
@ThreeUKSupport is there an issue with the Dundee City Centre can’t get any signal at all in the town centre, has been like this for a few days
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Paul
(@StrachanTours) reported
from
Tayport, Scotland
@C_GHuband @ThreeUK I've experienced that before after an update.. Turning power off and restarting it solved the problem for me, try that.
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Hilary Bennison
(@floatingsilver) reported
from
Auchtermuchty, Scotland
@ThreeUKSupport That was from Thursday! 50 hours ago - rather a slow response!
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Grant
(@Superexo) reported
from
Dundee, Scotland
@ThreeUKSupport Can you help me with an ongoing issue that I've been having for almost 2 months please. I've already had a complaint "resolved" about it but nothing is resolved as I still haven't got what I've asked for
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Butler
(@Heath_cb) reported
@ThreeUKSupport It felt like your offer of £50 was to essentially blackmail me into closing the complaint. Which I cannot do when there continues to be a risk that my account will be compromised further
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Paul
(@pauldorset) reported
@ThreeUKSupport Further to the above problem, I got a new sim at 11:30 today and still have the same problem. The new sim doesn’t work in either my iPad or iPhone. Can you check if it’s been activated?
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Bovver Gurls
(@ladyrare1) reported
@ThreeUK tried to send text in UK but 3blocked 43 mins waiting for help on 333 still no help !!!
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Heather Butler
(@Heath_cb) reported
@ThreeUKSupport I haven’t had that information and I have had no advice about how I closed this account. You also said you would give me £50 credit (which goes no way to covering the costs I incurred) and refused to honour that when I said I did not want to close the complaint.
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Cally
(@Callyfornia) reported
@ThreeUK your customer service team are shockingly bad… I don’t need them to walk me through the process abs say thank you all the time… I just want them to answer simple questions!!!
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Harry
(@Harry44847887) reported
@ThreeUKSupport Hi, Yes PAC code has been set for Monday now. It's just the way the customer service advisor told my 0artner she was lying about porting the number online when the photo clearly shows it was done and the date for the part is in the URL.
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C Perry
(@seeperry) reported
@MsMarmitelover @ThreeUK SKY Mobile, uses O2 network.
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Yetunde Apena
(@yetamore) reported
@ThreeUKSupport Hi Kirsty, I must have called to complain like 50 times. I speak with a different agent eachtime and they all say they’ll escalate it with ICP and yet, no phone. My 15year old has been without a phone for 5 working days. I’ve been a 3 customer for 17 years! And to be messed up l
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John Michael Collins
(@MikeCollins_61) reported
A tip for Twitterers using Android. If you upgrade and then find your phone link doesn't work, try removing the SIM and putting it back. I've just had to do that after long discussion with Three advisor. Thank you @ThreeUK
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Heather Butler
(@Heath_cb) reported
I have been a @ThreeUK customer for years and years. Bad customer service is one thing but not listening to your customers when they tell you that fraud is taking place is deplorable. I highly recommend avoiding @ThreeUK.