3 (Three) Outage in Saint Andrews, Fife, Scotland

@LeeLogan_ @ThreeUKSupport We’re the same, home broadband via three sim when down about an hour ago. My phone is a three sim the wife’s is another provider and both are fine. I gave up calling after being on hold for 30min. It’s gonna be a long day without internet for the kids!!!

@C_GHuband @ThreeUK I've experienced that before after an update.. Turning power off and restarting it solved the problem for me, try that.

@ThreeUKSupport Hi Sana yes I tried that one first, then three others just in case it was an issue using the same email with 2 different numbers but made no difference.

@ThreeUKSupport hello, I’ve been on live chat several times today and your advisers keep ending my chat. I am having signal problems in DD1, DD2 and DD3 dundee areas. Have to keep turning my phone off and on again to do anything, can you please help.

@ThreeUKSupport is there an issue with the Dundee City Centre can’t get any signal at all in the town centre, has been like this for a few days

@flargh @jackbrewster I know this doesn’t help you IN THE SLIGHTEST, but just to note, fwiw, that in the UK we see stonking deals on SE still. We got @stitchbitch an SE for £18 up-front and £18/month on @ThreeUK a few months back.

Wanna @ThreeUK contract go online you get better deals with 3rd party sites then you do being a loyal customer of 6 years

@JeanTelfer744 @ThreeUK Never...I rarely block the gorgeous unless they're completely off their chump 😉 Right I'd better move. Enjoy lunch 😊💋

@JeanTelfer744 @ThreeUK Never been with them, tried all the others though lol 😁

I don't know when this'll show up but I'm thoroughly ****** off with having no mobile phone signal in Crail. Do better @ThreeUK ...

@ThreeUKSupport So after my three stopped working, I contacted three online to know the reason, With in another 5 days I was back to three again with the same number. Couldn’t make the contact because of busy online service and phone call. My point is I am still three service user.

Wasted 4 hours of my day, spoke to 9 different people to resolve a simple issue and nobody could fix it. Only got through to someone on the phone when I said I wanted to leave and they spent the time trying to sell me an upgrade? Bunch of dummies @ThreeUK @ThreeUKSupport

Hey @ThreeUK, I have really bad signal in my house and I was wondering if there was anything I could do about it? I know you used to do a device called Home Signal that would route calls and texts via my broadband. Is that still available? @ThreeUKSupport

@ThreeUKSupport Actually I bought a locked phone during mid Covid while I was still three service user. So to unlock my phone I had to change my number to EE for 1 month. I asked for the PAC from three but didn’t Use. However, after a month my sim was disconnected so I tried to contact three

@ThreeUKSupport terrible speeds in ST David's. Getting like 10KBits a second. Please sort it out. I will switch provider if this continues #poorservice

Got a great cherpy guy on @ThreeUK - we lost connection (hence me trying to cancel my contract).. i call back and get the grumpiest/dullest guy in the world 🙃 You win some you lose some.

@ThreeUKSupport can you confirm if there are issues with your 4G mast in E14 and when they will be resolved?

@DanielleAmelia_ @ThreeUKSupport They're so quick to defend themself, but not so fast in responding or producing good network and customer service; I've been with them for almost 9years without any complaint from me. Now that I am having problems, they decide to mug me off.

Has anyone else on @ThreeUK noticed a distinct reduction in 4g connection recently? I've been from Lancashire to Scotland and back and the 4g service has been noticeable by its lack I have mainly been on H+ which I think is 3g

@ThreeUKSupport All I can say is, Three has one of the worst customer service period! Talking about giving me 50%, I refuse to pay because I haven’t been using your network only my broadband Wi-Fi from virgin. You lot are trash man! I’m sick of your inability to produce good customer service.