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3 (Three)

3 (Three) service status in Dundee, Scotland

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Dundee, Scotland

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Dundee, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Dundee, Scotland

Latest outage, problems and issue reports in Dundee and nearby locations:

  • zarabarclay
    Ζara Barclay (@zarabarclay) reported from Dundee, Scotland

    @ThreeUKSupport hello, I’ve been on live chat several times today and your advisers keep ending my chat. I am having signal problems in DD1, DD2 and DD3 dundee areas. Have to keep turning my phone off and on again to do anything, can you please help.

  • chrisphin
    Christopher Phin (@chrisphin) reported from Dundee, Scotland

    @flargh @jackbrewster I know this doesn’t help you IN THE SLIGHTEST, but just to note, fwiw, that in the UK we see stonking deals on SE still. We got @stitchbitch an SE for £18 up-front and £18/month on @ThreeUK a few months back.

  • Allan_Dundee
    Allan (@Allan_Dundee) reported from Dundee, Scotland

    @ThreeUK and update on the issues around DD49BY please? Making mobile BB customers working from home a challenge.

  • Superexo
    Grant (@Superexo) reported from Dundee, Scotland

    @ThreeUKSupport It was closed without an actual resolution. I've been asking for my proof of purchase to be emailed to me. I've spoken to two members of your complaints team who assured it would be with me within a couple of days and I still haven't got it

  • zarabarclay
    Ζara Barclay (@zarabarclay) reported from Dundee, Scotland

    @ThreeUKSupport is there an issue with the Dundee City Centre can’t get any signal at all in the town centre, has been like this for a few days

  • ChristopherHarv
    Chris Harvey (@ChristopherHarv) reported from Kirkton of Auchterhouse, Scotland

    @ThreeUKSupport 3g is solid 3 bars on the router but as you can see the speeds are poor as there is so much contention. If I go the other side of a hill I get brilliant 4g on the next mast down the A90..

  • batty79
    craig beattie (@batty79) reported from Dundee, Scotland

    @ThreeUKSupport Hi Sana yes I tried that one first, then three others just in case it was an issue using the same email with 2 different numbers but made no difference.

  • StrachanTours
    Paul (@StrachanTours) reported from Tayport, Scotland

    @C_GHuband @ThreeUK I've experienced that before after an update.. Turning power off and restarting it solved the problem for me, try that.

  • blebomassive
    Grant (@blebomassive) reported from Cupar, Scotland

    @ThreeUKSupport network down in Cupar, Fife well into 2nd day, updated on website very poor, no eta, what issue is or any updates #pisspoor

  • batty79
    craig beattie (@batty79) reported from Dundee, Scotland

    @LeeLogan_ @ThreeUKSupport We’re the same, home broadband via three sim when down about an hour ago. My phone is a three sim the wife’s is another provider and both are fine. I gave up calling after being on hold for 30min. It’s gonna be a long day without internet for the kids!!!

  • Superexo
    Grant (@Superexo) reported from Dundee, Scotland

    @ThreeUKSupport Can you help me with an ongoing issue that I've been having for almost 2 months please. I've already had a complaint "resolved" about it but nothing is resolved as I still haven't got what I've asked for

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • VickyStrange
    Vicky Strange (@VickyStrange) reported

    Anyone having trouble with @ThreeUK? Internet & signal has gone down over the last couple of days, the very unhelpful customer service team had just told me to reset. Like do you not think I’ve tried that! Can’t wait for my contract to be up so I can leave! #3mobile

  • StuartR69254283
    Stuart Richardson 🍻 (@StuartR69254283) reported

    @wildlime @ThreeUK Lucky if I get a decent 4g signal which is very rare nevermind 5g

  • ojd1979
    Owen Davies (@ojd1979) reported

    @ThreeUKSupport Thanks Scott, absolute waste of an hour, still can’t get my issue resolved. for a communications company you guys aren’t at it. which is a concern. thankfully i am not and will never use 3 mobile. awful awful company to deal with. staff just say whatbthey want!

  • ojd1979
    Owen Davies (@ojd1979) reported

    @ThreeUKSupport i did, was waiting for a superstar and ended up with harry winks. the resolution was you are going to send a letter, for the 5th time to my address that never turns up, then i’m going to call back and tell you it hasn’t turned up and go round in another circle again. inept

  • leighmond1066
    Leighmond1066 (@leighmond1066) reported

    @Redgirl2019 @DPD_CustUK @ThreeUK Bad tardy Keith

  • Gcarsenal
    Glen C (@Gcarsenal) reported

    @EE Not tagging @ThreeUK in to your claims? Your network is about to screw everyone over that travels in the EU for Data! I get a lot more from Three than from you jokers and that’s after being a customer of yours for years

  • HerringT0M
    👊 (@HerringT0M) reported

    @EE I don't think 5g is particularly worth it ATM. I've had 150Mbps + over your LTE network. And even here in remote Yorkshire, I can still get 100Mbps over band 3 LTE (granted on @ThreeUK as EE don't use band 3 ). But 100Mbps 4g is fast enough for most stuff.

  • HerringT0M
    👊 (@HerringT0M) reported

    @EE I don't think 5g is particularly worth it ATM. I've had 150Mbps + over your LTE network. And even here in remote Yorkshire, I can still get 100Mbbps over band 3 (granted on @ThreeUK as EE don't use band 3). But 100Mbps 4g is fast enough for most surff.

  • galatolars
    galatolars (@galatolars) reported

    @ThreeUKSupport You have the worst customer service and you network doesn’t work!!!

  • PSobocki
    Peter Sobocki (@PSobocki) reported

    @wildlime @ThreeUK Since 5g came in about a year ago, my 4g service has gone from around 40+Mbs to 2 or 3Mbs (on a good day) This is not what I call progress.