3 (Three) Outage in Auchtermuchty, Fife, Scotland

Is the @ThreeUK website and app down?

@ThreeUK My Mum is trying to cancel a mobile SIM plan. Unable to get through on the phone after 2 attempts. What’s the best way to procede?

@ThreeUKSupport Very poor effort from your support team, trying to sell upgrades, 'no notes' and very dismissive. Certainly wont be recommending your company to anybody

@craigcavyleader @ThreeUK This happened to me last year, I ended up paying for an additional service that I didn't ask for and they refused to refund me, the customer service is absolutely awful.

@ThreeUKSupport That was from Thursday! 50 hours ago - rather a slow response!

@ThreeUKSupport Over a month with no signal. No refunds mentioned and no compensation for having to install and pay for landline services.

@ThreeUKSupport can you help. I have no network connection. A fault for last 3 weeks. Live chat hopeless. Need to know how long network will be down or whether to move supplier

@ThreeUKSupport I have been trying to get a response for 2 and1/2 hours to network problem. Told its a network problem but has lasted 3 weeks and can't get answer as to how long it will be. Can't phone or text.

@ThreeUKSupport @TheTweetinSheep Spent 2 and half hours on live chat and still got neither satisfaction or able to log a complaint.

Wanna @ThreeUK contract go online you get better deals with 3rd party sites then you do being a loyal customer of 6 years

@ThreeUKSupport Waist of time, 40 mins on chat only to be told there is a problem with the mast. Its been a problem since March. Embarrassing and disgraceful service by Three

@ThreeUKSupport very disappointed with three in general! Customer service is awful. Had people hang up on me and people who placed me on hold for over 1.5hours!! Seen for themselves too because i was with a member of staff in the Grantham store! Would like to cancel my account .

@ThreeUKSupport @financialombuds + @Ofcom please help? #three misleading customers in their materials and communications

******* @ThreeUK can you send one demand for payment that includes the number?! You keep demanding I pay via text but then... nothing else! Send a damn letter or something so I can log in and pay the bloody thing

@ThreeUKSupport I'm in France need data as I don't have access to internet - if I use my phone as a hotspot to stream a few games of footballc- that's my monthly allowance gone - not a happy customer and I've been with 3 since 2011 - I've showed loyalty but it seems 3 don't care

Can someone from @ThreeUKSupport please DM me, i really need some help to resolve this issue that has been going on for so long!! I can't take it anymore 😪 i could honestly scream!!!

@ThreeUK customer service is RUBBISH...can’t cancel a contract in store OR online OR over the phone OR can’t email OR via their Webchat them either...they ask you to WRITE to them..that’s forward thinking Post it!! HOW CAN THIS BE????

@ThreeUK you are advertising 6 months half price. But you do not apply the offer until I complain about overcharging. I had a very bad experience with your operator today trying to sort this out. Very poor service

@ThreeUK How do I cancel my contract please? My agreed contract states £58pcm you took £73.52 this month and even took about £90 from my account once and I’m tired of complaining :(

@Three_Is_Broken @ThreeUK We’ve had endless problems and now having to pay to come out contract so we can go elsewhere.We’ve got 3 devices with them. But we literally can’t bare it any longer.