3 (Three) Outage in Auchtermuchty, Fife, Scotland

@ThreeUKSupport Very poor effort from your support team, trying to sell upgrades, 'no notes' and very dismissive. Certainly wont be recommending your company to anybody

@craigcavyleader @ThreeUK This happened to me last year, I ended up paying for an additional service that I didn't ask for and they refused to refund me, the customer service is absolutely awful.

@ThreeUKSupport That was from Thursday! 50 hours ago - rather a slow response!

@ThreeUKSupport Over a month with no signal. No refunds mentioned and no compensation for having to install and pay for landline services.

@ThreeUKSupport can you help. I have no network connection. A fault for last 3 weeks. Live chat hopeless. Need to know how long network will be down or whether to move supplier

@ThreeUKSupport I have been trying to get a response for 2 and1/2 hours to network problem. Told its a network problem but has lasted 3 weeks and can't get answer as to how long it will be. Can't phone or text.

@ThreeUKSupport @TheTweetinSheep Spent 2 and half hours on live chat and still got neither satisfaction or able to log a complaint.

Wanna @ThreeUK contract go online you get better deals with 3rd party sites then you do being a loyal customer of 6 years

@ThreeUK network coverage at stanmore area specifically (HA7 4LP) is just so bad. And it's been like this for months. I've never enjoyed three network to be very honest

@lealolivas @ThreeUK @ThreeUKSupport Three have gone downhill (imo). They recently closed a number of call centres (in India) and it seems staff working from home are struggling. I've transferred to ViginMobile whose call centres seems to be in the Philippines, and find the service much better.

I took out a mobile data plan with @ThreeUK on the promise that it was a one month rolling contract I could cancel any time. I spent 4 hours today trying to cancel the contract, even covid is no excuse for such appalling customer service.

@ThreeUKSupport hi hope u can help. Why won’t iphone8 set up for Wi-fi calls. All actions completed ok, as your guides, but still charges me...Wi-fi calls not shown top left, plse advise action to resolve. iOS 13.5 payg BT router. Thanks

The signal on @O2 is terrible even in my friend house where it had full 5g signal only got about 10Mbos. @ThreeUK gave bout 30Mbos/ 3g. What's goin O2. Was I wrong 2 switch... I thinkmy home & area isn't the only place. Ur signal is terrible with the fact u have 900mhz spectrum

@ThreeUKSupport I held on chat for half hour today and was told someone was coming shortly and waited and waited nothing ... poor performance I think 🤔

@ThreeUKSupport @ThreeUK can you tell me how to get some customer service please. Been trying since Sunday on the live chat and phoning.

@ThreeUKSupport @ThreeUK Have you guys got a blanketed service problem or is it just in places. I’ve been reading from your replies to people in relation to terrible signal and service. Complacency from @ThreeUK @ThreeUKSupport

@stevebrookstein @ThreeUKSupport I wasted an hour of my life trying to cancel via phone with them last year. Got there in the end after their dubious attempts to make me give up on the cancellation.

@ThreeUK since all your calls are sadly down due to covid 19, and your live chat is too busy, ill communicate on here. You have WRONGFULLY charge my Fiancee twice for his phone bill for the 1 month. We want out money back. Feel free to reply or dm, im here 24/7 😘