3 (Three) Outage in Kelty, Fife, Scotland

@ThreeUK @ThreeUKSupport The reason 5th Generation (5G) technology is dangerous is because its signal is RF Radiation. There are hundreds of peer reviewed scientific studies linking RF Radiation to DNA damage and cancer (see Scientific Studies).

@ThreeUKSupport This doesn’t address any of the issues raised by the Swiss. Sorry. You know the risks but you’re only interested in £$€. The problem is, your greed is my risk.

@ThreeUK You can't even deliver 4g in Edinburgh city centre £20 a month can't even get signal to make call

@ThreeUKSupport It’s been the entire week. Even on 3G it’s very patchy and doesn’t really work despite there apparently being signal. When I load WhatsApp it can take up to 10-15 mins to connect. This is my work postcode. It’s the Scottish Government’s Victoria Quay building.

@ThreeUKSupport Not particularly, just seem to have poor service with both

@ThreeUKSupport Thank you, but it's OK, I don't really need to use it at home. Just wanted to make you aware the network is struggling around these parts

@ThreeUKSupport The problem most likely lies in software setting in Powersaving mode somehow I got internet setting back on it working briefly before it switched off again

@ThreeUKSupport Can you please DM me back later today please my Internet connection on my brand new broadband Huawei HD tablet is not working and urgently need to get fixed for work next can you please thanks

@ThreeUKSupport Huawei AI cube keeps losing signal. It's pain in the ass.

@ThreeUKSupport @Rpearson081 The 999 calls connected then disconnected after I asked for the emergency service I wanted. Got a bleep tone and a message on the screen saying Network error. I tried 3 times and gave up. Police eventually called me as there were 3 lost calls and thought I was needing help.

@Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport @SkyHelpTeam @WhatsApp I want to change providers as the signal is very poor to no signal at all and that is when am in the open. Can't do this until 2021 so Three better improve or provide a reduced bill for a service am not getting.

@Rpearson081 @RangersBoy8877 @ThreeUK @ThreeUKSupport Three are shocking and have a terrible signal coverage. I had to make a 999 call three times only to be cut off each time as no signal. Thankfully someone else called for the ambulance and the heart attack patient survived.

@Rpearson081 @CEOemail @ThreeUKSupport @ThreeUK @Three_Is_Broken @EE @giffgaff As soon as my contract is up with Three, I'm moving to another service provider. Only get poor service and coverage from Three and has got worse recently. Not wasting money any longer on this appalling company who provide you with nothing.

@ThreeUK @ThreeUKSupport Have just spent the most hofficially infuriating few minutes of my life trying to string together a conversation with some absolute moron in your joke of a call centre. You guys must work tirelessly to attain such Herculean levels of abject service.

@ThreeUKSupport That was from Thursday! 50 hours ago - rather a slow response!

@ThreeUKSupport I've also tried turning the phone off and on and switching to airplane mode and back. Having no issues across town at my work, so know it's not the phone.

@MustardSeedUK @ThreeUK Absolutely, this morning I had no signal whatsoever, restarting the phone got a signal, but no data access. The last one was country wide as well, but didn’t seem to get picked up by journalists.

@ThreeUKSupport Over a month with no signal. No refunds mentioned and no compensation for having to install and pay for landline services.

@ThreeUK @metwhine aye, maybe quit being sarcastic on twitter for a while and actually respond to customers having issues. idiots.

@ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down

@ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down

@ThreeUK @ThreeUKSupport . Just 48 hours I was singing your praises to a few of my mates asking why they were staying with a rival network. I told them three was the way forward and then you go & let me down like this. Looks like finally it’s working but let’s not fight again pls

@daveake @ThreeUKSupport Until recently the app Three provided allowed checking of data allowance if you were in mobile data mode on the iPad. No problem! The the app was updated “to work in Wi-Fi mode as well”. That’s when all the problems started, requiring a password and an incoming text.

@ThreeUKSupport Kirsty, I have neither three phone, nor a three home service. I have an iPad with a 200 MB/month SIM, and I would like to check the usage. With Wi-Fi disabled, mobile data enabled 192.168.0.1 just times out. You are apparently sending a text to my iPad, which cannot receive it

@ThreeUKSupport can you help. I have no network connection. A fault for last 3 weeks. Live chat hopeless. Need to know how long network will be down or whether to move supplier

@ThreeUKSupport I have been trying to get a response for 2 and1/2 hours to network problem. Told its a network problem but has lasted 3 weeks and can't get answer as to how long it will be. Can't phone or text.

@ThreeUKSupport @TheTweetinSheep Spent 2 and half hours on live chat and still got neither satisfaction or able to log a complaint.

@Three_Is_Broken @ThreeUK Usually not too bad around Edinburgh but today when I got over the hill and the phone swapped to an Edinburgh mast it just stopped routing to the internet.

@ThreeUKSupport Nope not yet as work is an issue. Best after 7pm tonight

@ThreeUKSupport I’m looking for prices on an early upgrade. I don’t have the time to sit on the phone but every time I start a live chat the systems are down :(

Really starting to piss me off how bad @ThreeUK ‘s signal is... I’m in central Edinburgh I have 1 bar of 4g and it takes 20-30 seconds to load 1 picture...... IN THE CENTRE OF TOWN

@ThreeUKSupport @AndrewCruzeUK As can how rubbish your network provider is

@ThreeUKSupport No data or signal at all 😥

@ThreeUKSupport why ask me to do a survey with text replies then charge me for the replies. Honestly that's pretty poor.

@ThreeUKSupport Hmm. That sounds like a very standard excuse for the network behaviour I see pretty much 24:7 across the country - it suggests your network isn’t up to scratch

@Nate_Brady @ThreeUKSupport Will do. It does seem to new customers who are having the same issue. I only joined on Thursday. I’ve uninstalled the app for now and will try downloading it again in a few days. I don’t have much faith it’ll work though!

@ThreeUK It's like when have a rant on a WhatsApp group chat then realise it was a bad idea.

@ThreeUKSupport Since I've moved to Edinburgh last December. At home even though the signal strength is between 50% - 75% I never got a decent speed. I've opened many requests for the technical support to check that but nothing changed so far.

@DMcGillivray2 @ThreeUK @Ofcom I had to threaten to report them to Ofcom Don as they guy was constantly asking me questions. He said he had never refused to give me the PAC code but just wasn’t getting round to it, demanding to know which phone, how much etc.

I spoke online to @threeuk and also a shop and the deal wasn’t anywhere near as good as @O2 so now moved 2 of the 3 phones on Three to O2. These questions to “help you” obviously don’t make any difference as it’s still the same deal being offered when I moved the last one. 2/2

@ThreeUKSupport I did even though I don't believe the problem is with my device, since yesterday I've got the very same issue and also a friend is experiencing the same here. It got better only in the evening. That's been terrible lately

@ThreeUKSupport Very slow connection as shown on the speed test. A friend also on three is experiencing the same. It's as bad as yesterday. Just improved in the evening. Can't load anything.

@Barriestweeting @VodafoneUK @ThreeUK best for customer service in my opinion.

@ThreeUKSupport well i can’t find it, who can i phone to cancel

@ThreeUKSupport Might be wise for you to quit with the emojis, and communicate in English. You want this to go down the complaint route. Very well.

@ThreeUKSupport @Ofcom The principal of this is I shouldn’t need to contact you to request you return my credit balance! This on top of the ridiculous long drawn out process to terminate a contract which was expiring. @ofcom needs to fix this.

@ThreeUKSupport This is getting ridiculous. I’ve Privately Messaged you the details. You have my details on your systems. Refund or I’ll make a formal complaint to @ofcom ; Citing “security purposes” doesn’t make any sense, there is no breach internally alerting another department within ThreeUK

@ThreeUKSupport I’ll send you the details privately (not going to put details into public domain) and you can pass to the team responsible for issuing refunds. The policy here, of retaining credit balances, is the problem though and that needs addressed. @ofcom I shouldn’t need to call for this.

@ThreeUKSupport please tomorrow on this issue thanks

@ThreeUKSupport I gather my house phone number was bombarded by a serious of nuisance calls from persons who were supposedly representing Three today while I was out at work today. This is not normally like Three with its excellent friendly customer care support can U DM me back

@ThreeUK you charged me £1.10 for 2 picture messages which my friend didn't receive (sent them by Whatsapp in the end) & your support says it's my fault for not knowing the other other person couldn't receive them! So thanks for the PAC & I'm gone. Enjoy your ill-gotten £1.10.

@ThreeUK The app doesn’t work. The website doesn’t work. I’ve been in a queue for customer relations almost 3 hours now after spending an hour with other support getting me to do the same thing I’ve already done million times and spent hours trying to just get into my account.

@ThreeUK @katebevan Amazing. Haven’t been able to get a decent 4g signal since last year and @ThreeUKSupport and @ThreeUK just ignore it. Still put their prices up this month though. Classy.

Can't wait until @ThreeUK open up their lines to cancel a contract. Going to enjoy that conversation. @ThreeUK have taken over £300 of my money, and over two weeks on I'm still fighting to get it back. Keep getting told it will be another few days... #3mobile

@ThreeUK You taking the Mickey I have been online with to different agents for over 4 trying to cancel my son iPad ,

@ThreeUKSupport my screen on my P20 isnt working correctly I can't even call 333 as it adds extra numbers. Please help. I need my phone for work

@ThirdMan__ @ThreeUK gah, bad luck!

@AndreaSMaguire @ThreeUK One thing in their favour is signal coverage. I work in some fairly remote places, very rare to lose signal.

@ThreeUK @ThreeUKSupport Facing service issue from last 6 months. Did complain saverel times. Now your help m support teams is Ignoring to listen or register complain. What a bad service.. Non professional behaviour. Fix my issue.

@rmf719630 @ThreeUK That was the reason i left them, their excuse is its your responsability to know when contract ends and then you should contact them to make amendments. Plus customer service was appalling.