3 (Three) Outage in Kelty, Fife, Scotland

@ThreeUKSupport There's no issue with the payment. I've been with you around 16 years and had zero issues using all you can eat data on my phone, since I downgraded my plan & got your mobile WiFi I've had nothing but problems with my connections.

@ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.

@ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.

@ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.

@ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received

@ThreeUKSupport It’s all good Kim, panic over I switched the phone off and on again problem solved lol

@ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬

@ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!

@ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE

@ThreeUKSupport So I’ve to do without service until the 8th of September? Great service .

@ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!

@ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)

@ThreeUKSupport Nah, still not working - exact same problem

@ThreeUKSupport Again pathetic customer service. I need a call back.

Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.

@6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!

Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice

@ThreeUKSupport Has not resolved the issue

@ThreeUKSupport not able to text from my phone or receive any. Is there an issue in EH6?

@ThreeUKSupport Thanks for the reply. Managed to get some online chat support this morning and it turns out my number has been ported to another network. I don't know why.

@ThreeUKSupport when will Three support the Apple Watch? I’ve bought a cellular watch and can’t connect it. Really disappointed long time customer of Three…..

@Dami1190 @ThreeUK @TheO2 Did before the madness, US too. Only went with three for their roaming, their signal sucks where I live.

@ThreeUK is there a problem with signal and WiFi in the Halesowen area again as I didn't have either for over 4 hours yesterday and gone off again today 😡😡

@ThreeUKSupport I’ve just done it again now. Still not working.

@ThreeUKSupport I have done, and it still doesn’t work. Have tried laptops/phone and Sky but not working on any of them.

@ThreeUKSupport That’s not very satisfactory mark. That’s another four days potentially with very iffy/no internet connection. What are you going to offer for loss of service?

@ThreeUK @SamsungUK Only thing I'm interested in is the phone I bought a week ago working. SIM card still not activated. 4 self-imposed deadlines have now been missed. Just got told to wait 48 hours again. If it's not working by then I will cancel it. Utter BULLSHIT service.

@ThreeUKSupport Your status page just says there’s work being carried out. Any idea when it’s likely to be resolved? It’s been three days now already. And any recompense for lost service?

@ThreeUKSupport Had the same message with trying different card. Called & spoke to another gentleman who was again beyond polite and helpful but couldn't do anything his end so we decided I tried vouchers which I've just bought and I've manged to top up. Thank you for all your help. ☺🙏✨

@emmadotcom @ThreeUK When I tested the speed at yours I got between 4 and 8mbps down and a big fat zero upload. Not great. May not be sufficient for streaming video