3 (Three) Outage Report in Kirkcaldy, Fife, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Kirkcaldy, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Kirkcaldy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (53%)
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Internet (31%)
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Total Blackout (10%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Kirkcaldy, Fife, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh and Dunfermline.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Kirkcaldy, Scotland
Latest outage, problems and issue reports in Kirkcaldy and nearby locations:
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Ja KeKe Mp (@JakeKemp85) reported from Methil, Scotland
@ThreeUKSupport Thanks. This could of all been done over chat if your customer service advisor had actually done her job right and not been so unhelpful!
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Nicola Hamblett (@jibuku) reported from Edinburgh, Scotland
@ThreeUKSupport one of your stores forced a contract through on me without my permission before I’d signed anything and we’re really funny about cancelling it when I said I didn’t want to go through with it. Where can I make a formal complaint please?
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Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland
@ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.
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Stuart Gray (@Bighenbroon) reported from Kirkcaldy, Scotland
@ThreeUKSupport what's the issue with service in the KY1 area? Has been dropping in and out all day with internet and phone signal
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Aldo (@AGDun_162) reported from Edinburgh, Scotland
@ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE
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Melville King (@melvvvvkk) reported from Dunfermline, Scotland
@ThreeUKSupport So I’ve to do without service until the 8th of September? Great service .
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Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland
@ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.
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John van Dieken (@doubledutch13) reported from Leven, Scotland
@ThreeUKSupport It’s been like that for years. It’s garbage. I put up with it because I travelled a lot for work. Now retired and local more it’s useless. 😡
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Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland
@ThreeUKSupport It's not my phone, it's the WiFi. I've rebooted the router multiple times this morning & if I'm lucky I'll connect for 20-30mins, then it's gone again. This god awful home WiFi is the worst thing I've ever experienced and will be why I leave you when my contract is up.
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WOLF (@WolfVlogsLife) reported from Edinburgh, Scotland
@ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received
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Ja KeKe Mp (@JakeKemp85) reported from Methil, Scotland
@ThreeUKSupport She was very rude and blunt and wasn’t willing to over any help. She just kept writing “need to call customer service” we feel like cancelling!
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Michael Higgins (@photomadmichael) reported from Edinburgh, Scotland
@ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬
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Laura (@aberquine) reported from Edinburgh, Scotland
Anyone else on @ThreeUKSupport got No Service?! I’m in Edinburgh EH11. #ThreeUKdown
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Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland
@ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.
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Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland
@ThreeUKSupport is there any update on when the work in EH11 2NQ might be finished? Your unlimited mobile data home WiFi has an woefully inadequate signal at the best of times, but today it's dropping out every few mins & not even registering on a speed test. Not ideal when WFH!
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Stephanie Ashford (@steph_ashford) reported from Edinburgh, Scotland
@ThreeUKSupport There's no issue with the payment. I've been with you around 16 years and had zero issues using all you can eat data on my phone, since I downgraded my plan & got your mobile WiFi I've had nothing but problems with my connections.
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Ja KeKe Mp (@JakeKemp85) reported from Methil, Scotland
@ThreeUK after trying to arrange my new contract with 3, I’m very disappointed with the app chat customer service! #superrude
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Fiona McLean Photography (@fmcleanphoto) reported from Edinburgh, Scotland
@ThreeUKSupport It was disappointing you gave no further reply after I showed it wasn’t the cache & offered zero help whatsoever. Fortunately I was able to find another way to get an add on that didn’t require logging in to the site. As I said, this is exactly the service I’ve come to expect.
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Michael Higgins (@photomadmichael) reported from Queensferry, Scotland
@ThreeUKSupport It’s all good Kim, panic over I switched the phone off and on again problem solved lol
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Kevin (@kevocateur) reported from Edinburgh, Scotland
@ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Wright (@Nigel72848397) reported
@ThreeUKSupport Not good when people ask for their own money back and get the phone put down on them pls DM me with name and address I need to provide when I raise it in a small claims court
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gE (@gE0013) reported
@ThreeUKSupport Hi there, I permanently moved abroad last year; on November you sent me a SMS telling me you cancelled my service;today you sent me a mail stating I have an overdue balance. How's this possible? Can you please cancel my contract? I can no longer access my profile
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Creased White T (@CreasedWhiteT) reported
@ThreeUKSupport @ThreeUK YOUR CUSTOMER SERVICE DEPARTMENT IS BY FAR THE WORST!!
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Bex (@Bexolo) reported
@ThreeUK PLEASE can you get someone who is technical to call me back. I have now been hung up on twice when speaking to the technical support department about an issue I am having with IP addresses.
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ROSIE (@Rosie1962Rosie) reported
@ThreeUKSupport hey is anyone there capable of changing our new sims to our old numbers without 1.f***g it up. 2giving me my partners num & vice versa.?? 2 days now 2days of no service
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Zach (@zachpritchard_) reported
@scDotDave @ThreeUK Sorry to hear that man... I’m with O2 but would deffo look at EE, CS is really good and service it reliable
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Sam Bendall-Weeks (@Sam_Flange) reported
@ThreeUKSupport It’s off now. But my question still remains... is it acceptable to land in a country and as soon as you connect to the local network, “etisalat” in this case, you receive a text saying you’ve somehow used £31 of data? Unless I’m going mad, that’s obscene.
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ً (@mysummerofIove) reported
@margotkravitz @ThreeUK please help them
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Danni (@dannifdx) reported
@ThreeUKSupport @ThreeUKSupport well yet another 48 hours have passed and I still have had no PAC code, absolutely disgusting customer service. Lost count of how many times its been promised to me now!
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Bhabanistan (@bhabani79) reported
@ThreeUK @ThreeUKSupport your home broadband network is pathetic. Your customer care should be named as careless shop.