3 (Three) Outage Report in Carlops, The Scottish Borders, Scotland
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Carlops, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Carlops and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Carlops, The Scottish Borders, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Carlops, Scotland
Latest outage, problems and issue reports in Carlops and nearby locations:
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.
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Dill Dandin
(@JoshTBrown27) reported
from
Livingston, Scotland
@ThreeUKSupport Nothing yet I'm afraid, haven't been able to do anything given the systems outage
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WOLF
(@WolfVlogsLife) reported
from
Edinburgh, Scotland
@ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.
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Michael Traill
(@MTraill) reported
from
Edinburgh, Scotland
@ThreeUKSupport Has not resolved the issue
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le_deej
(@davidgrierson70) reported
from
Edinburgh, Scotland
@ThreeUKSupport Thanks for the reply. Managed to get some online chat support this morning and it turns out my number has been ported to another network. I don't know why.
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Dill Dandin
(@JoshTBrown27) reported
from
Livingston, Scotland
@ThreeUKSupport Need to help my dad with a change of ownership but been trying on and off since 5pm last night and got nowhere. Must be a pretty big systems issue!
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
@ThreeUKSupport Again pathetic customer service. I need a call back.
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
@6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!
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Kyle Slorance
(@KyleSlorance) reported
from
Musselburgh, Scotland
@ThreeUKSupport The signal hasn’t been great since Thursday morning and 3G isn’t much better due to the Mifi hub being indoors
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)
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Mel Robbo
(@mel_robbo) reported
from
Edinburgh, Scotland
@ThreeUKSupport not able to text from my phone or receive any. Is there an issue in EH6?
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Kevin
(@kevocateur) reported
from
Edinburgh, Scotland
@ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.
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Michael Higgins
(@photomadmichael) reported
from
Edinburgh, Scotland
@ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬
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le_deej
(@davidgrierson70) reported
from
Edinburgh, Scotland
@ThreeUKSupport My number no longer seems to be registered on network and I can't access my account online as you're Experiencing Technical Difficulties. What's going on?
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nah, still not working - exact same problem
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Waterhouse
(@aarowate) reported
@ThreeUKSupport No it’s not ideal, not being able to work is far from ideal! It’s Huawei B535. What’s the issue with the 4G and why is it not being fixed? Day 11 and no sign of a fix is ridiculous I’m paying for a service I cannot use. The 3G signal is terrible, not fit for purpose!
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Miki Clem Fandango 🟪⬜🟩
(@MikiB007) reported
@ThreeUKSupport It isn't, as @ofcom & I have shown. As you can see from previous conversations, there's always "work" going on that interferes with coverage. This problem is never resolved. What are the procedures for ending my contract due to your inability to provide the service I pay for?
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Richard Easy
(@legsdown) reported
from
Saltdean, England
@WobbleBoxers @ThreeUK Three was dire when I first started caravanning 10 years ago but in the last few years I've never failed to get a 4g signal - though having the external puck from @Solwise has certainly helped in weak signal areas.
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Travelling Box
(@BoxTravelling) reported
@WobbleBoxers @ThreeUK 4g or 5g are pretty regular on the o2 network
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Okay sent me a text, which was successful. Seems the issue is either in Ireland, or my friend's phone. Thank you for your help.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@ThreeUKSupport Hi I'm trying to send a text from Croydon UK, to a British friend who is currently in Dublin. I'm being informed it's not being sent. How do I find what the issue is?
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Jean Batchelor
(@jeanbatchelor12) reported
Is the @ThreeUK network down in Solihull?
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Aaron Waterhouse
(@aarowate) reported
@ThreeUKSupport Plus the HIlink app is shocking, never works so what’s the point? All I want is an eta on when the service will be fixed, if you have no idea I will move to a provider who can give me a service I pay for
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James Clinton
(@jimboclinton) reported
@ThreeUKSupport No explanation has been provided, no ETA either, and unfortunately I'm still a customer of yours
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Dan Youngman
(@danjyoungman) reported
@ThreeUKSupport Usually 13-15 Mbps. Used my phone tethered to my work laptop today due to switching broadband and it worked fine. Just from late afternoon it's been slow.