3 (Three) Outage Report in Carlops, The Scottish Borders, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Carlops, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Carlops and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (26%)
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Phone (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Carlops, The Scottish Borders, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh and Bathgate.
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| Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Carlops, Scotland
Latest outage, problems and issue reports in Carlops and nearby locations:
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WOLF
(@WolfVlogsLife) reported
from
Edinburgh, Scotland
@ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received
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Fiona McLean Photography
(@fmcleanphoto) reported
from
Edinburgh, Scotland
@ThreeUKSupport It was disappointing you gave no further reply after I showed it wasn’t the cache & offered zero help whatsoever. Fortunately I was able to find another way to get an add on that didn’t require logging in to the site. As I said, this is exactly the service I’ve come to expect.
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Kyle Slorance
(@KyleSlorance) reported
from
Musselburgh, Scotland
@ThreeUKSupport The signal hasn’t been great since Thursday morning and 3G isn’t much better due to the Mifi hub being indoors
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.
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Michael Higgins
(@photomadmichael) reported
from
Edinburgh, Scotland
@ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬
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Kevin
(@kevocateur) reported
from
Edinburgh, Scotland
@ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
@ThreeUKSupport Again pathetic customer service. I need a call back.
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport It's not my phone, it's the WiFi. I've rebooted the router multiple times this morning & if I'm lucky I'll connect for 20-30mins, then it's gone again. This god awful home WiFi is the worst thing I've ever experienced and will be why I leave you when my contract is up.
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.
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Nicola Hamblett
(@jibuku) reported
from
Edinburgh, Scotland
@ThreeUKSupport one of your stores forced a contract through on me without my permission before I’d signed anything and we’re really funny about cancelling it when I said I didn’t want to go through with it. Where can I make a formal complaint please?
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport is there any update on when the work in EH11 2NQ might be finished? Your unlimited mobile data home WiFi has an woefully inadequate signal at the best of times, but today it's dropping out every few mins & not even registering on a speed test. Not ideal when WFH!
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nah, still not working - exact same problem
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport There's no issue with the payment. I've been with you around 16 years and had zero issues using all you can eat data on my phone, since I downgraded my plan & got your mobile WiFi I've had nothing but problems with my connections.
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
Anyone else on @ThreeUKSupport got No Service?! I’m in Edinburgh EH11. #ThreeUKdown
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Esther Cooke
(@esther_cooke) reported
@threesupport @ThreeUK Offered an upgrade dearer than for a new customer! Then did an upgrade on 24th due for delivery today apparently DPD have 752 phones in a backlog won’t be delivered until 15th! after 40 mins online chat and 8 mins on to canx for my 3 accounts, cut off!
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Piet van der Merwe
(@PietvanderMerw5) reported
@ThreeUK My contract ends on January 19th. I have 2 choices from my pov. 1. Cancel & change to another supplier. 2. Continue as now WITHOUT entering into another contract. I will go with (2) if this is OK. Otherwise I will go with (1). What is best from your end.
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James (Bondo/Jimbob/Jimaxyn) Regan
(@jimaxyn) reported
Notice the lack of f*cks given by @ThreeUK both in their social media team and their utter garbage network.
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vuvgaG-dukgu3-wysnox
(@vuvgag) reported
@ThreeUKSupport had no internet all xmas. Cant get in touch with support. They either hang up or just cut out!!!! What should i do??
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Debz Glover😜
(@DebzGlover) reported
@ThreeUKSupport Still hasn't been resolved. I spoke to someone before Xmas who said you'd received the mifi on 10th December and now I've just got x2 letters telling me it's not received and that I have an o/s amount on my account. So has it been received or not?! Sick to death of your Network!
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Kirsty Woolven 🎄 (she/her)
(@kirstywoolven) reported
@ThreeUKSupport What other methods are there to complain? I don't trust the live chat, the phone team don't support the new PAYG sims, all I can see is the online form that'll take 7 working days and by then I'm outside of the 14 day cooling of period y'know?
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Megan Fisher
(@Megfish2402) reported
@ThreeUKSupport It was on 333 and he didn’t raise a complaint for me as said there wasn’t anything he could do but adjusted contract to right price
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Lidia Ghezan
(@Lidialvarezz) reported
@LiviuGhezan @ThreeUK Everytime we try to talk or do something online it is just impossible... he has no signal. Please just let him go
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awanderlustblog
(@awanderlustblog) reported
@ThreeUKSupport Sent back mifi device on 9dec still hasn’t been received? Have sent proof of postage now nothing. Desperate for help pls!!
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Higher Transmissions
(@alballentyne) reported
Once again let down by @ThreeUK in the #pandemic we are juggling plates and some months has been pay mobile or put food on the table. So now #three decided that I can't have my services while paying off arrears and my up to date bill at once. The advisor was as helpful as a robot