3 (Three) Outage Report in Carlops, The Scottish Borders, Scotland
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Carlops, Scotland
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Carlops and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Carlops, The Scottish Borders, Scotland
The most recent 3 (Three) outage reports came from the following cities: Edinburgh and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Total Blackout | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Carlops, Scotland
Latest outage, problems and issue reports in Carlops and nearby locations:
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport There's no issue with the payment. I've been with you around 16 years and had zero issues using all you can eat data on my phone, since I downgraded my plan & got your mobile WiFi I've had nothing but problems with my connections.
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Kevin
(@kevocateur) reported
from
Edinburgh, Scotland
@ICTman1076 @ThreeUK Was glad to be rid of Three, the worst performing network in my area for 3G/4G speeds. Would rate their 5G service, but there isn't one where I live in Edinburgh city centre. The fastest I ever got was 1.5Mb/s. A network built for 2003!
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
Anyone else on @ThreeUKSupport got No Service?! I’m in Edinburgh EH11. #ThreeUKdown
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
Horrendous lack of customer service from @ThreeUKSupport completely faceless and unwilling if to provide support despite an issue being their error. I would appreciate a message back.
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Kyle Slorance
(@KyleSlorance) reported
from
Musselburgh, Scotland
@ThreeUKSupport The signal hasn’t been great since Thursday morning and 3G isn’t much better due to the Mifi hub being indoors
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport are there network issues in EH11 2NQ? My WiFi signal is so bad, it's not even registering on a speed test and it's greatly affecting me being able to work.
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
@comer_georgina @ThreeUK @ThreeUKSupport It’s Facebook and Instagram that are down just now. Only showing partial feeds. Doing the same on wifi here.
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Hello. I have an ongoing router issue & spoken with someone on the phone, who's running tests & getting back to me next week. Now I'm getting an APN connection error, have zero WiFi in EH11 2NQ & the system thinks I've not paid my bill, which was taken on 2 Nov.
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Russell Smith
(@RussellSmith07) reported
from
Edinburgh, Scotland
@ThreeUKSupport Again pathetic customer service. I need a call back.
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport what is going on with your network AGAIN! Numerous times I have reported shoddy network speeds on your 4G Home Broadband . And I don't want to hear lame excuses about "Work Being Carried Out" when that simply isn't the case. EH6 area (Leith)
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
Not that you didn’t know, but I gotta say absolutely awful customer service @ThreeUK - advisors hanging up, playing music while chatting to their pals instead of replying to you on the phone, miscommunication between departments.. looking for a new provider now! #badservice
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUK And coming from an Ex Staff Member for Channel Operations.. I know a duff signal and poor network when I see one. No amount of previous reporting has fixed it and I want out of my contact if it doesn't improve !!
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Stephanie Ashford
(@steph_ashford) reported
from
Edinburgh, Scotland
@ThreeUKSupport Huawei 4g router 3 Pro. There are no updates pending and I've restarted the machine (again!), but now I'm being told that there's no Internet connection over WiFi. This started yesterday and is causing me major problems with my work.
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Fiona McLean Photography
(@fmcleanphoto) reported
from
Edinburgh, Scotland
@ThreeUKSupport It was disappointing you gave no further reply after I showed it wasn’t the cache & offered zero help whatsoever. Fortunately I was able to find another way to get an add on that didn’t require logging in to the site. As I said, this is exactly the service I’ve come to expect.
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Aldo
(@AGDun_162) reported
from
Edinburgh, Scotland
@ThreeUKSupport your services are down again in EH6 area of Edinburgh.. Im lucky if I can get 1.0 Mbps SORT IT PLEASE
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WOLF
(@WolfVlogsLife) reported
from
Edinburgh, Scotland
@ThreeUKSupport I'm going to have to end my broadband contract due to you breaking it. Its been months still no LG TV. When I get in contact with customer service its same old its 10working days away. Maybe time to sue not paying for goods I've not received
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Nicola Hamblett
(@jibuku) reported
from
Edinburgh, Scotland
@ThreeUKSupport one of your stores forced a contract through on me without my permission before I’d signed anything and we’re really funny about cancelling it when I said I didn’t want to go through with it. Where can I make a formal complaint please?
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Katherine Aly
(@itskatherinealy) reported
from
Edinburgh, Scotland
@6BROWNIN @ThreeUK You should! Everyone kept telling me how bad they are but I haven’t had an issue until the time I actually needed their help with something important.. good luck!
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Charlotte L. 🏳️🌈
(@lotternine) reported
from
Edinburgh, Scotland
@ThreeUKSupport Nah, still not working - exact same problem
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Michael Higgins
(@photomadmichael) reported
from
Edinburgh, Scotland
@ThreeUKSupport any known issues in Edinburgh at the moment? As I can’t make calls 😬
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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lesleyann O’Donnell
(@lesleyannODonn3) reported
@ThreeUK Just joined three and wish we hadn’t nothing but problems and empty promises, now onto second pac code to try and get numbers transferred!! 🤬😡 customer service has been useless & full of empty promises!
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Katherine Sweeney
(@Katheri20966704) reported
Got a disappointed 16 year old this evening @ThreeUK. Waited in all day for a new phone due to be delivered today. But nada. I get we’re mid pandemic. And that the weather is pretty poor and there are logistical issues. But not even an email update? Very poor customer service.
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Kirsty Woolven 🎄 (she/her)
(@kirstywoolven) reported
@ThreeUKSupport and it's just really poor service, like I don't think I will be put through to the complaints team and that I'll be disconnected after an hour.
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Lauren
(@Laurenndixon_) reported
@ThreeUKSupport Hi I spoke to someone about this the other day, was told my old number would be transferred over today - that number is now not working and the three number is the only one that’s working when it’s not the number I want. What am I meant to do? This was meant to be sorted today
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Frank Castle
(@FrankCa59942162) reported
@ThreeUK I pay you for a service every month and I can't even make a phone call with out worrying if I have signal.
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Chanel
(@chanelcornelius) reported
@ThreeUK DO NOT USE THIS NETWORK! I tried to cancel as no signal, told £180, told to wait 30 days for engineers, waited, then told fee increased by another £100 - TAKE ME TO COURT IM NOT PAYING YOU ANY MORE MONEY FOR A SERVICE YOUVE NOT SUPPLIED SINCE AUGUST!!!
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Daniel Jacobs
(@DanielHarry311) reported
@ThreeUKSupport need support ASAP. Three app has issues for few days now , need to transfer my PAC code immediately. Thanks
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Leanne Ferris
(@LeanneFerris3) reported
Absolutely disgusted with @getconnected in #abergavenny miss selling a contract as an upgrade rather than a separate contract! Worst company ever along with @ThreeUK total waste of time and money!
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Gareth Oram
(@GarethOram) reported
@BrokenBennett @ThreeUKSupport @amazon Interesting. I've had two 4th gen dots fail to connect with a 3rd one on it's way to me. I wonder if it's the issue I'm seeing ? Did you just manually change the '.100' to '.60' in the IP address pool on your router to fix the issue ?
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Kirsty Woolven 🎄 (she/her)
(@kirstywoolven) reported
@ThreeUKSupport what do I gotta do to get a refund from you guys? Phone support don't provide support and live chat can't do anything either. Hopefully I don't get disconnected while being put through to complaints (again) 👍