3 (Three) Outage Report in Ash, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ash, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ash, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Ashford, Woking, Hook, Farnborough and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Ashford |
Internet | |
| Woking |
Phone | |
| Hook |
Total Blackout | |
| Farnborough |
Phone | |
| Guildford |
Internet | |
| Cranleigh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ash, England
Latest outage, problems and issue reports in Ash and nearby locations:
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Matthew John Earley
(@o0MattE0o) reported
from
Bracknell, England
@ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Kenny Cosplay Stuff
(@kennycosplaystu) reported
from
Bracknell, England
@ThreeUK are you guys having an outage? My mobile Internet can't reconnect
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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DJ Chubbs
(@TheDJ_Chubbs) reported
from
Bracknell, England
@ThreeUKSupport Still not working!!
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nitroman 🇺🇸🇨🇦🇬🇧🇮🇳🇦🇺🇳🇿
(@Nitromanuk) reported
@ThreeUK @SamsungUK I remember when my mum sadly passed away and I had to contact you and cancel her contract. My memory is pants but I'll always remember what the 3 customer assistant said. " When did your mother expire". Wouldn't touch you with a barge pole.
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david charlie oakes🎸🎹🥁
(@DavOakMus) reported
@chrisf_uk @ThreeUK lolz. No offence but i've been with 3 since 2007 and i've never had a single issue and they bend over backwards to make me happy.
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Sandy Millar
(@SANDYMIL89) reported
@ThreeUKSupport well Mark seems that you didn't manage to get the phones out on time .. please tell me the point of pre ordering when we don't receive handsets until after the release date?? poor show this time guys ☹
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adamjbarber
(@adamjbarber) reported
@ThreeUKSupport Called you help desk earlier, they have removed the tethering feature the service plan from your end. So data will remain on phone but hotspot function will fail. Thank you
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Stevie Henning
(@steviehenning) reported
@TeriLeighHall1 @NEEZU5 @ThreeUK Unbelievably I have had the exact same. I'm currently on live chat with the 12th person I've spoken to, been offered all sorts of credit but I only want the phone today. Got told of issues on Tues, Weds, Thurs & today so don't believe they'll resolve it at all.
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MajesNic
(@MajesNic) reported
Absolutely worst experience with @threeUK said I would get call back in 48hrs. I have received no call. where was the due diligence when you allowed fraudulent phone contracts but when you get called out u want to make the victim jump through hoops. Disgraceful
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Rachel Evs
(@avfcraquel) reported
@ThreeUK the way you treat loyal customers is disgusting!!!
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Mark Callaghan
(@MarkSCallaghan) reported
Moved to @ThreeUK because they advertise eSIM support (I run dual SIMs in my handset). Signed up a 12 month contract and moved my number over, week later asked for an eSIM, told sorry we don't support them yet. Come on... this is the 21st century. Not cool!
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mahinda de silva
(@mahindadesilva2) reported
@ThreeUK Could you please cancel account no:20210127/ order no:8015066396
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A Little Bit Longer 💔
(@AnnCarters) reported
@ThreeUKSupport Can anyone deal with this please? I’ve been a PAYG customer for three years now; it’s ridiculous that I can’t get a response when trying to switch to Pay Monthly!