3 (Three) Outage Report in Ash, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ash, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (52%)
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Internet (32%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ash, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Aldershot, Farnborough, Wokingham, Staines, Alton, Yateley, Woking, Ascot, Cranleigh, Camberley, Guildford, Bracknell, Ashford and Haslemere.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Total Blackout | |
| Farnborough |
Phone | |
| Aldershot |
Internet | |
| Wokingham |
Phone | |
| Staines |
Internet | |
| Alton |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Ash, England
Latest outage, problems and issue reports in Ash and nearby locations:
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Kenny Cosplay Stuff
(@kennycosplaystu) reported
from
Bracknell, England
@ThreeUK are you guys having an outage? My mobile Internet can't reconnect
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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Matthew John Earley
(@o0MattE0o) reported
from
Bracknell, England
@ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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DJ Chubbs
(@TheDJ_Chubbs) reported
from
Bracknell, England
@ThreeUKSupport Still not working!!
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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renaissance.woman
(@_iamfaiza) reported
@ThreeUK need to improve their signal coverage. Cos I be suffering for too long
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Lu
(@LuSchmoo) reported
@daniel_durack @ThreeUKSupport Sorry to hear that, did they get it cancelled for you in the end? If not, try phoning 333 or 03333381001 and then they’d be able to cancel it from there. They can’t do it from here as they haven’t got account access.
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Sergio Russo
(@warpkid) reported
@ThreeUKSupport appalling coverage and service in mablethorpe this last two days. On a family holiday and connection drops constantly. Currently stuck on 3G which seems to work for a few minutes every hour despite a decent signal.
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lilolme
(@lilolme26717607) reported
@ThreeUKSupport Unfortunately no improvement. When I’m trying to use the internet on my phone it still says I’m not connected to the internet would I like to try using mobile data. I’m paying for an internet service I’m not getting.
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Kucfti
(@kucfti) reported
HeRe we go again. ANOTHER DAY OF FUCUKING SHITE SIGNAL FROM @threeuk DO NOT SIGN UP TO #THREE FOR MOBILE OR BROADBAND. THEY ARE ABSOLUTE DOG ****. @ThreeUKSupport LIE AND TELL YOU ALL SORTS OF BOLLOX. ABSOLUTE TOILET COMPANY. Can tell myself & many others in CT21 r sick of it😡
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Ads0608
(@ads0608) reported
@ThreeUKSupport I was told by your customer services that there would be no early repayment if I used the code after 18/8 yet still charged one and to top it off customer services can’t take it off I have to wait 3 days then phone back as you can’t even call me to fix it! Terrible
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Stefan Meyer
(@StefanMeyer71) reported
Hey, @ThreeUK. Call me old-fashioned, but I like my phone when it's usable. What the hell is going on in the #Guildford area? No signal for 3 of the last 4 hours.
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amy adams
(@jenthemilff) reported
@ThreeUKSupport Nope my love arab name help an arab out
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Daniel Durack
(@daniel_durack) reported
@ThreeUKSupport store, given sim and told I had everything I needed to set up, was not true, still can’t even log in to use the sim I was given in store. Customer service shockingly bad. You’ve stolen my money but also wasted hours of my life. I’ve never felt so screwed over by a company.