3 (Three)

3 (Three) Outage Report in Ash, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ash, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ash, Surrey, England 05/30/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ash, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Woking, Chertsey, Egham, Camberley and Ashford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Total Blackout
United KingdomWoking Phone
United KingdomChertsey E-mail
United KingdomEgham Internet
United KingdomCamberley Phone
United KingdomAshford Internet

Community Discussion

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3 (Three) Issues Reports Near Ash, England

Latest outage, problems and issue reports in Ash and nearby locations:

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!

  • ekennedy29 Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport I have the restart my phone every day in an attempt to pick up the data in the area...if it succeeds it’s then super slow at doing anything

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Bracknell, England

    @ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

  • Hamish_Ellis Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England

    Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.

  • stephweller97 Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • gdhutchison Graeme Hutchison (@gdhutchison) reported from Fleet, England

    @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • toffee_7 me (@toffee_7) reported from Godalming, England

    @ThreeUKSupport is there a problem with three our signal has been terrible for ages now

  • AnitaDuncan1 Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • TheDJ_Chubbs DJ Chubbs (@TheDJ_Chubbs) reported from Bracknell, England

    @ThreeUKSupport Still not working!!

  • katesj1983 Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport over the last few months every morning I have noticed issues with the data in my area...the minute I leave my house...nothing..nothing till I get in to town which is a good 15 min walk away....

  • kennycosplaystu Kenny Cosplay Stuff (@kennycosplaystu) reported from Bracknell, England

    @ThreeUK are you guys having an outage? My mobile Internet can't reconnect

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • cam88x Cam (@cam88x) reported

    Hi Twitter. I’m about to leave @ThreeUK due their ancient roaming policies, and poor speed when abroad (eg US). To @Vodafone users, how is your internet speed whilst roaming in Zone C/D countries (not Europe)? Any concerns/annoyances? Anything to be aware of? #vodafone #roaming

  • CryptoPanda22 Crypto (@CryptoPanda22) reported

    @ThreeUKSupport why is the insurance company who I bought through you guys just absolutely shocking. Think they pull the terms and conditions out of thin air and change them ever time I ring. DREADFUL Squaretrade Limited never again.

  • spinneywoods Darren Woods (@spinneywoods) reported

    @ThreeUKSupport @LeviRPhillips Unfortunately @ThreeUK do not care about existing customers and quite happily treat them like dirt

  • pbouldy Phil Bould (@pbouldy) reported

    Why is it we can communicate to something 293 million miles away on Mars, but can't get a signal on train the West Coast main line!! Come on @ThreeUK sort it out 😡

  • Walidrash1d وليد الجنابي (@Walidrash1d) reported

    Finally switched back to @VodafoneUK after suffering more than 6 months of breaking up calls and very poor connection with @ThreeUK , finally I have 5G connection wherever I go once again :) #Vodafone #Three

  • davemolloy Dave Molloy (@davemolloy) reported

    @GioKinto @ThreeUK Same. Decade-long customer and I jumped ship a few months ago when my contract ran out. Roaming was the only reason to be with them.

  • beardedbatsman BeardedBatsman (@beardedbatsman) reported

    @ThreeUKSupport No, it got disconnected but I still very clearly requested my contract to be cancelled so as far as I’m concerned that’s when I gave notice. The online chat is incredibly slow and painful to use and interact with. No one has time to spend 40min plus just to cancel a contract

  • EckettSam Sam Eckett (@EckettSam) reported

    @ThreeUK @Google @madebygoogle Would like to be messaged about a complaint to make regarding a rude member of staff

  • BluenosedCOOP Gusty Spence (@BluenosedCOOP) reported

    @ThreeUKSupport My contract runs out end of month, I wish to change price plan but under the option for this on My3 it only gives me one offer which is not the one i wish to choose. Already done live chat with support in which the agent was not helpful and appeared to go afk.

  • susan05156682 susan (@susan05156682) reported

    @ThreeUKSupport Your customer service team are a waste of time