3 (Three) Outage Report in Ash, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ash, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (59%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ash, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Cranleigh, Aldershot, Shepperton, Fleet, Chertsey, Farnborough, Alton, Sandhurst, Guildford, Staines, Bracknell, Camberley, Woking and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Cranleigh |
Internet | |
| Aldershot |
Internet | |
| Cranleigh |
Phone | |
| Shepperton |
Phone | |
| Fleet |
Total Blackout | |
| Chertsey |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ash, England
Latest outage, problems and issue reports in Ash and nearby locations:
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Steph Weller
(@stephweller97) reported
from
Guildford, England
@ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport I have the restart my phone every day in an attempt to pick up the data in the area...if it succeeds it’s then super slow at doing anything
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Hamish Ellis
(@Hamish_Ellis) reported
from
Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Kenny Cosplay Stuff
(@kennycosplaystu) reported
from
Bracknell, England
@ThreeUK are you guys having an outage? My mobile Internet can't reconnect
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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me
(@toffee_7) reported
from
Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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DJ Chubbs
(@TheDJ_Chubbs) reported
from
Bracknell, England
@ThreeUKSupport Still not working!!
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Matthew John Earley
(@o0MattE0o) reported
from
Bracknell, England
@ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@TheHodge @ThreeUK Three. It's a known problem though
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Sarah Thomas 🏴
(@Mrs_Thomas82) reported
from
Maesycwmmer, Wales
@ThreeUK My service has been fine. My husbands on the other hand has been non-existent since last night.
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Ben Shewchuk
(@benmuchgooderer) reported
from
Swindon, England
@256Comedy @ThreeUKSupport James Bond never had to put up with this shit!
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Cammy Weir
(@cammy_weir) reported
from
Westhill, Scotland
My phone signal is being a wee ****, finger oot @ThreeUK
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Dean Thomas
(@deanthomastunes) reported
from
Norwich, England
@adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.
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#HotHouse🏠
(@ChizBoiii) reported
from
Birmingham, England
@ThreeUKSupport can we have the service we are paying for please...
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Taz
(@twolftaz) reported
from
Stockport, England
My contract with @ThreeUK is up for renewal soon but going off the recent outage I’m weighing up alternatives with other providers #Three
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🏴راہ نورد 🇵🇰
(@fayyazshahid1) reported
from
Birmingham, England
@ThreeUK Absolutely Unacceptable! We normally always dont get the best service anyway!!! No apologies Compensate Customers!!!! Enough is enough!!!
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Lee Smith 🏳️🌈
(@leesmith_94) reported
from
Longbenton, England
@ThreeUKSupport This isn’t good enough, I don’t pay to have no service so bad! I need to raise a complaint about this
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jaycee
(@londonpussycat) reported
from
Brentford, England
@ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡