3 (Three) Outage Report in Ash, Surrey, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ash, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (51%)
-
Phone (20%)
-
Total Blackout (19%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Ash, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Fleet, Farnborough, Woking, Camberley, Guildford and Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
Phone | |
| Farnborough |
Internet | |
| Woking |
Internet | |
| Camberley |
Internet | |
| Guildford |
Wi-fi | |
| Cranleigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ash, England
Latest outage, problems and issue reports in Ash and nearby locations:
-
Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
-
Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
-
Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
-
Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
-
Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
-
Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
-
Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
-
Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
-
SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
-
SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
-
Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
-
Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
-
Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
-
Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
-
Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
-
Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
-
Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
-
jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
-
Heather Currie
(@HeatherCurrie18) reported
from
Haslemere, England
@ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!
-
Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Hyr ✨heightening the contradictions✨
(@okerproker) reported
@wildfeminine_ @ThreeUK Wait nvm sorry I'm not sure, like EE has the better network by a bit. I forgot I was only looking among providers that offered no credit check and rolling monthly. Which Voxi won. I looked it up a bit and there are other good options off the EE network.
-
GrumpyNorthernBastard
(@northern_grumpy) reported
@ThreeUKSupport Full reboot and pin reset completed. This has worked for now with speeds of 22 mbps. This follows a pattern. I perform a reboot, all is well for 1 hour then speeds decrease to less than 1 mbps. It may be a hardware problem.
-
Yandry Perez
(@YandryPerez9) reported
@ThreeUKSupport I'm with customer service over chat right now. If I had taken a job at Starbucks for the time I've wasted trying to get this sorted I'd have made more money than what I'm owed
-
Just Another Tweet
(@nerdcottagecore) reported
@northern_grumpy @ThreeUK It's happening everywhere. Mine has been like it all week. 3 have cocked something up and are not telling people what it is, just giving the old line of "Engineer not saying anything, if it is still bad after 7 days contact us"
-
Beeps (she/her)
(@beepspatch) reported
@ThreeUK thanks for making my car breakdown saga infinitely worse with your appalling signal in the CH1 area. I've been hung up on multiple times over the last 5.5 hours because people can't hear me
-
KJL Tour Manager
(@KJLTourManager) reported
@ThreeUK since switching to three, whenever the 5G activates, I get no connection or incredibly slow. Any quick fix for this?
-
Shueng
(@TenseFerret) reported
@ThreeUKSupport I was offered nothing, like its fine to be experiencing service degradation. He said during the call with him, there were no issues so that to 'try' and 'monitor' for couple of hours. I'm getting tired of the poor service & can see myself jumping ship when the times comes, shame
-
Alexander Kenneth Martin Douglas
(@AlexJive) reported
@EE Used to be on EE for years. Customer service was so terrible it was affecting my business so switched to @ThreeUK. No trouble with them at all.
-
Yandry Perez
(@YandryPerez9) reported
@ThreeUK I have spoken to your customer "service" 3 times. For a refund *you* owe me after cancelling your service in APRIL. Still no refund Why make your customer "call to arrange for a refund" if you already have details for direct debit?
-
GrumpyNorthernBastard
(@northern_grumpy) reported
@ThreeUKSupport Have rebooted and reset. This means that all connected devices have to be reconnected. I am now recording speeds of 10 mbps. Not brilliant but useable. I don’t expect miracles but have to reboot twice an evening to get any sort of service.