3 (Three) Outage in Ash, Surrey, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Ash, England

3 (Three) Outage Chart in Ash, Surrey, England

June 24: Problems at 3 (Three)

3 (Three) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(56.58%)
Phone
(22.78%)
Total Blackout
(11.39%)
E-mail
(4.27%)
Wi-fi
(3.91%)
TV
(1.07%)

3 (Three) Outage Map Near Ash, Surrey, England

The most recent outage reports and issues originated from Farnham, Godalming, Aldershot, Hook, Woking, Alton and Farnborough.

Farnham Internet
Godalming Internet
Godalming Phone
Hook Total Blackout
Hook Total Blackout
Aldershot Internet

3 (Three) in Ash, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Ash, England

Latest outage, problems and issue reports in Ash and nearby locations:
  • iainlaw Iain Law (@iainlaw) reported from Aldershot, England

    @ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.

  • pennypower Penny Power OBE (@pennypower) reported from Farnham, England

    Dear @ThreeUK I am already a customer and you are constantly bombarding me woth sales promo calls- please please stop

  • NeilWesthead Neil J. Westhead (@NeilWesthead) reported from Camberley, England

    @ThreeUKSupport Trying to add more data on the app - service unavailable. Any idea when back up?

  • steve1964sw6 SW 6 (@steve1964sw6) reported from Camberley, England

    @ThreeUKSupport upgraded my wife's sim over 5 hours ago, kept same number but still not connected ! HELP

  • Cullimore Darren Cullimore (@Cullimore) reported from Blackwater, England

    @NickSpathis @ThreeUK I am getting 4g+ now at work. They must be upgrading the network.

  • simonbangs Simon Bangs ?? (@simonbangs) reported from Ash, England

    @jamilemon @EE @ThreeUK You might be lucky in your area travel all over the ?? and the ? (at no extra cost) with good service.

  • TommyBjorkberg Tommy Bjorkberg (@TommyBjorkberg) reported from Wokingham, England

    @EE So please explain to me 1) why you are providing conflicting information for your own team, 2) Reason for taking so long, 3) Is this good customer experiences 6 days for port, 4) why say it’s automatic when it’s manual process @ThreeUK @LuriaPetrucci

  • TommyBjorkberg Tommy Bjorkberg (@TommyBjorkberg) reported from Wokingham, England

    @EE Complete joke talked to your support and it’s not an automated process they said even though I nsubmitted request Friday daytime they didn’t look at the email generated by your system until Sunday and will not port until Wednesday.... @VodafoneUK @ThreeUK

  • iamnick_harris Nick Harris (@iamnick_harris) reported from Wokingham, England

    @ThreeUK - customer service is just awful. A bill query has resulted in (literal) hours and remains unresolved. The biggest irony (other than the difficulty in speaking to a communications company) is the long wait to speak to your complaints department #shame

  • lauramcgrady96 laura (@lauramcgrady96) reported from Sandhurst, England

    @ThreeUKSupport expecting an upgrade to be delivered today. Still no idea what time it’s coming and I have things to do today. Tried calling customer services to get nothing but automated messages on all of them and I’m at my wits end now

  • Missposition_ Nixx (@Missposition_) reported from Bracknell, England

    @ThreeUKSupport Can you offer any help for my partner - he’s ordered an iPhone X upgrade but Three are now shipping the handset to the wrong address and won’t redirect it! Anything you can do? :(

  • thetommercer Tom Mercer (@thetommercer) reported from Tongham, England

    @ThreeUKSupport Are you able to shed any light on the issues you've been experiencing? As far as I am aware every other network in the UK has successfully deployed Oreo to Samsung devices. Is there something unique to Three?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • WiseWitch Lady Tyldesley (@WiseWitch) reported

    @ThreeUKSupport It's not my phone that's the problem. It's the WiFi that's dropping out constantly, meaning I have to use my mobile data. GL2 7JY

  • teammike Mike Ritchie (@teammike) reported

    @ThreeUKSupport 15 minutes later... still on hold. The live chat (link you guys sent) was no quicker. Was left hanging for 10 minutes on that before I gave up. The fastest people at getting back to me are you guys on Twitter support!

  • MBowen619 Matthew Bowen 🍆 (@MBowen619) reported

    @ThreeUKSupport Having an issue with premium text charges on my bill from a #tap2bill. Spoken to one of your operatives who gave me a number (03000030581) which appears disconnected. Any other numbers available as I haven't got time to wait another 20 minutes in a phone queue.

  • teammike Mike Ritchie (@teammike) reported

    @ThreeUKSupport And I’m connected “our wait time is over 15 minutes”. I can’t even call back later because this is supposed to be linked to the last person I spoke to in customer relations. This is a joke. I’m happy that the upgrade has been sorted but it shouldn’t be this difficult.

  • teammike Mike Ritchie (@teammike) reported

    @ThreeUKSupport So I eventually managed to get through to the customer relations team. The lady there was really helpful and has seemingly sorted things now. Back on hold waiting to get connected back to the upgrades team to process it all. Nearly 40 mins on the phone so far!

  • rachburke_ Lily Aldrin (@rachburke_) reported

    Ridiculous customer service from @ThreeUK. Upgraded phone early as they said early upgrade would be waved, yet I can see it on my bill. Phoned them, was told it was their mistake and it would be waved. Yet again, it's on my bill. Now can't get in live chat or phone. Absolute joke

  • fredheymans LeFred (@fredheymans) reported

    @ThreeUKSupport Yes I have complained about it a couple of times over the years. And the response is generally temporary fixes on the user end. Why is three not taking actual measures to fix it on their end. An extra tower in the area might help🤔

  • NicolaBounds Nicola Bounds (@NicolaBounds) reported

    @ThreeUKSupport Day 4 with no network. And £5 credit and 'within 7 days' simply isn't good enough. Bye Bye Three.

  • HyamRaymond Raymond hyam (@HyamRaymond) reported

    @ThreeUK why is the three network signal sooooo slow in the se1 area of London yours upset ray!!! 😥😥😢😢🌐

  • Premphoto Ed (@Premphoto) reported

    @ThreeUKSupport I spoke to an advisor on Saturday who stated I might have no signal for up to 7 days. so far he has been correct