3 (Three) Outage Report in Ashford, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Ashford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Kensington, Fulham, London, Southall, Wandsworth, Hammersmith, Ruislip, Hampstead, Hounslow, Ealing, Woking, Hayes, Merton, Slough and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Wi-fi | |
| Fulham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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Matty
(@Hempomatt) reported
from
Wandsworth, England
I wish @ThreeUK would have told me they have terrible coverage in Clapham
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Chris von Eitzen
(@digitaldownfall) reported
from
Merton, England
So, @ThreeUK has been ‘testing’ eSIM support for more than two years and has yet to roll it out. Insane. Maybe sometime in 2142…
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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Mark
(@edwarrditis) reported
from
Hounslow, England
Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
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Mark
(@edwarrditis) reported
from
Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Political Animal
(@politic_animal) reported
from
Ealing, England
@ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Cliff Braham
(@cliffinwales) reported
@ThreeUKSupport Morning I have popped through to webchat 3 times now nice people last one escalated it as they said clearly a problem. I got this person who I believe was in the India named Jigha who started to talk to me as a child and since I am 63 and have spent 2 decades in the Army working
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mab0405
(@mab0405_) reported
@ThreeUKSupport Is the Three 4G network down? - couldn't get a signal in London & can''t get one in Bedfordshire now. Have restarted the phone numerous times.
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Small Training
(@SmallTraining1) reported
@ThreeUKSupport No it's all recognised and so on, I've now given up! I have tried a number of times over the last few weeks to get my account organised and it's never been done after being told it has, the next time I call it's back to where it was. What a waste of time!
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Freddy Frost
(@FreddyFrost) reported
@ThreeUKSupport can I use the internal sim on my iPhone with your network?
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bulblet
(@BulbletMusic) reported
@ThreeUK awful service, our 5G home broadband is down yet again, and the operator tells me there’s a problem which may not be resolved until the 29th April??
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Ian Thomas
(@TrivallisCEO) reported
@ThreeUKSupport Thanks. No resolution. Not sure this is going to work though your guys have been helpful. Been asked to come back to you tomorrow morning. Cheers
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Semothy Jones
(@semothyjones) reported
A @VodafoneUK problem: on hold for 1hr, having to fill each person in on what's happened. Still have to pay £500+ data error after all that. A @ThreeUKSupport problem: Hi, we're sorry let us have a look. You're right, sorry we made a mistake, we owe you credit on your account.
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⭐️Ashby⭐️
(@TellerMarie) reported
I’d love a new Apple Watch but why doesn’t @ThreeUK support it? Who do I blame here? Three or @Apple? For years I’ve not been able to get a new one because three isn’t one of the networks that allows the Apple Watch. Think I’ll need to switch networks soon.
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nathan lanceley
(@nathanlanc) reported
Hi @ThreeUKSupport @ThreeUK my neighbour has recently arrived in the U.K. seeking asylum he has bought a SIM card so he can use his phone to study. He wishes to cancel as he can’t get any signal but customer service or in store staff won’t let him. Any help? He’s very distressed
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Alex Myers
(@AlexMyers) reported
Anyone thinking about moving to @ThreeUK really shouldn’t bother. I have had an iPad Pro for months and not been able to activate the SIM. The UX is batshit as is the customer experience.