3 (Three) Outage Report in Ashford, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Ashford, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (57%)
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Phone (20%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ashford, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Slough, Preston, Hounslow, Northolt, Ealing, Isleworth, Wembley, Hayes, Golders Green, Fulham, Wandsworth, Sutton, Hampstead and Finchley.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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Waleed Al-Zuhair (@waleedtalzuhair) reported from Kensington, England
Damn this is ugly as hell... time for @nikefootball to hire some new designers. Oh and @ThreeUK for a new logo 🤮 @Nike
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Mike Wood (@mikewooduk) reported from Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Sam Burrin (@Sburrin7) reported from Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Craigy B (@CraigyBEsq) reported from Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Roses Finds (@Roses_Finds) reported from Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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E M M Y (@msemmyburrows) reported from Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Paul N (@londonpommie) reported from London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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James Barnham (@JWBarnham) reported from Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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C (@COCOCHAPZ_) reported from Ealing, England
@ThreeUK you lot need to fix up
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Peter Cigleris (@Cigleris) reported from Wandsworth, England
Seems @ThreeUK is down, unable to make calls
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Sam Burrin (@Sburrin7) reported from Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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Munim (@Munim50301079) reported from London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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chris froome+ (@floppyrubber) reported from Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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Roses Finds (@Roses_Finds) reported from Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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Sam Burrin (@Sburrin7) reported from Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Nick 235 (@music235) reported from Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Gregory Mumford (@gsmumford) reported from Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Moore (@philmoore41) reported
@ThreeUK is there a problem with the Three PAYG iPhone app? Trying to use it for the 1st time on a new spare phone, I’m just getting stuck with the message “upcoming maintenance work” (for this coming Friday) but with no option to do anything else in the app
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Smithy (@Smithy0x) reported
If @ThreeUK increase the prices as per contractually, can't we give a contract to mobile operators to enforce said increases til our minimum wage goes up? One thing I forgot about contracts is snakey movements. It's already expensive at £60 for a terrible service in my area...
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Phil Moore (@philmoore41) reported
@ThreeUKSupport I’ve just downloaded it on another phone and can see the continue login button under the outage message. So on my spare phone the continue login button is missing. Is it anything to do with text size and it just doesn’t fit in?
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lol because my tweets violated twitt.er 'rules' (@hypernova00101) reported
@ThreeUK weve been asking 3 to sort out the 'BIG' network, but its not getting done.. maybe if we say 'do it for Ukraine' the network will get sorted
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Lyndsay Rees (@Lyndsay17558629) reported
@ThreeUK please tell me why you are continuously cutting my phone off and saying I have an outstanding balance of £80 odd when I have bank transactions from the last 4 months to prove I have paid and am up to date!! Honest to god just have nothing but problems with this company!!
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sof2410 (@sofia18805377) reported
@ThreeUKSupport Absolutely disgusting. I’ve been a customer for years and now I’ve been charged this! Please can this be wavered? As I cannot afford this
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Neil & Claire (@brilliant_tours) reported
@ThreeUKSupport @evagorassavva1 I’ll be leaving too as can’t wait for ever for an Apple Watch if three can’t support it
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Phil Moore (@philmoore41) reported
@ThreeUKSupport Done that - still the same problem. When I logged in via PC, I can see the outage message at the top of the page with my data allowance etc underneath. In the app, it’s just the outage message and I can’t scroll down to see anything else.
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JC_Cat (@Pottonski) reported
@ThreeUKSupport @HamiltonFanF1 Mobile signal been down most of afternoon and still is (in Potton). 3 know this but haven’t logged it as an “outage”. Presumably to avoid any bad publicity.
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Steve and Gem (@steveandgem) reported
@ThreeUKSupport ok I've had about as much as I can take with your poor data connection in Kilmarnock. 3g poor, 4g worse. Constant disconnects. Please set up a live chat as I now need to consider leaving.