3 (Three)

3 (Three) Outage Report in Ashford, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Ashford, Surrey, England 05/30/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Phone (17%)

    Phone (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ashford, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Hayes, London, Slough, Fulham, Southall, Woking, Finchley, Hampstead, Feltham, Acton, Ealing, Chertsey, Kingston upon Thames, Isleworth and Egham.

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City Problem Type Report Time
United KingdomHayes Internet
United KingdomHayes Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSlough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • al3xjw Alex J Wood 🎨 🇪🇺 (@al3xjw) reported from Kensington, England

    @ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • amydyfan1 amy dyfan (@amydyfan1) reported from Hillingdon, England

    @ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃

  • DarrenHandley8 Darren Handley (@DarrenHandley8) reported from Hammersmith, England

    @alexxweller @ThreeUK I have used O2 for years decent service and prices

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • s_0_u_l Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England

    @ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three

  • Coastermitch Mitch (@Coastermitch) reported from Hammersmith, England

    So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!

  • LynPaul6 Lyn Paul 💙 (@LynPaul6) reported from Slough, England

    @ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!

  • Jo_Higson Jo Higson MA (@Jo_Higson) reported from Hillingdon, England

    @ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?

  • olicollett Oliver Collett (@olicollett) reported from Ealing, England

    Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges

  • MarkAlexKeller Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England

    @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

  • edwarrditis Mark (@edwarrditis) reported from Hounslow, England

    Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

  • Hempomatt Matty (@Hempomatt) reported from Wandsworth, England

    I wish @ThreeUK would have told me they have terrible coverage in Clapham

  • DogAteMyWookie Mr Wookie aka Cliff (@DogAteMyWookie) reported from Wandsworth, England

    Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • reenajlakhani Reena Lakhani (@reenajlakhani) reported

    having been with @ThreeUK for 12 years never have i had such ****** customer service…. Unless your new they dont really care

  • Hulk_smash_uk Lee (@Hulk_smash_uk) reported

    @ThreeUKSupport Neema on live chat and nowaz on the phone. Tbh after wasting almost an hour on both I just hung up and contacted Ofcom. Took neema 25 minutes just to check my details. The customer service is so bad it’s a joke. Then nowaz just started saying about supply issues again

  • dmnathan Dan Nathan (@dmnathan) reported

    @ThreeUKSupport Your support team isn’t helping. PAYG customer

  • dmnathan Dan Nathan (@dmnathan) reported

    @ThreeUKSupport First issue not resolved from September, the one since yesterday: can’t receive calls or sms

  • izzy70233103 izzy (@izzy70233103) reported

    @ThreeUK I have just submitted a complaint and I suggest you respond ASAFP. Your awful service is restricting my ability to receive 2FA texts, and therefore my ability to access sums of money I need right now, as well as PAY MY TAXES before the deadline. Utter shite.

  • GlwWestEnd Steph Daly (@GlwWestEnd) reported

    @ThreeUKSupport Biggest mistake I'v made recently was moving from EE to 3 coz . . YOU'RE NETWORK IS ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS! ******* USELESS!

  • daniel_lc123 Daniel (@daniel_lc123) reported

    @ThreeUKSupport Still no chat transcripts. Still no response to my complaint. And day 3 of someone else still having my number as they where ported my number instead of me 🤬

  • ljcrouse Liam (@ljcrouse) reported

    @ThreeUKSupport Sorry I’ve only just seen this, issue was only resolved when I got back but have been in touch with Three through usual channels. Thanks for responding (it was none of these issues)

  • dmnathan Dan Nathan (@dmnathan) reported

    @ThreeUKSupport @ThreeUK case issues 00189136 & 00214622 need resolving. Your support won’t help. I cannot receive any calls or sms.

  • BelleWilliamsSJ Belle (@BelleWilliamsSJ) reported

    @ThreeUKSupport Hi, I was supposed to have my number transferred from another network yesterday but this hasn’t happened yet and i’ve been left without service. Please could I have some help