3 (Three) Outage Report in Chertsey, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Chertsey, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chertsey, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Slough, London, Feltham, Acton, Ashford, Kingston upon Thames, Uxbridge, Hayes, Wembley, Maidenhead, Isleworth, Woking, Worcester Park, Ealing and Farnborough.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK
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Richard Sharpe (@Sharpey) reported from Maidenhead, England
@ThreeUKSupport Thanks Laura. Do you have a date for when you plan to support watches?
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Depraved Acid (@DepravedAcid) reported from Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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Sarah 🧡 (@MissusWebb) reported from Ealing, England
@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
@ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
@ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough
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Richard Sharpe (@Sharpey) reported from Maidenhead, England
@steviemetime @ThreeUK Goodness. You have been promising that eSIM is “coming soon”, for (literally) years @ThreeUKSupport Please just be honest with your customers. If you are not going to support it, we can go elsewhere.
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Badger Smaker (@BadgerSmaker) reported from Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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R_J_B_11 (@R_J_B) reported from London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
@OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !
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Konstantinos B. (@kostasbotonakis) reported from Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Sam Young (@samyoung45) reported from Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Himanshu H Patel (@HimanshuPatel81) reported from Ealing, England
Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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richard (@rikscha_) reported from Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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Mike Wood (@mikewooduk) reported from Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
@OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈
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Badger Smaker (@BadgerSmaker) reported from Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Nikki Hayler (@Nikki1618) reported from Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kucfti (@kucfti) reported
We now have NO signal at all CT21 5DQ. @ThreeUKSupport @ThreeUK Bye👋
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Kucfti (@kucfti) reported
@ThreeUKSupport Absolute rubbish. It's been like this for 3 days now. Your signal is obviously not strong enough for the area I live. There's obviously way too much traffic on your equipment. Trying @ee this afternoon.
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WiredFire (@wiredfire) reported
@ThreeUK Hi, a friend of mine has just got a 5G home router. The download speed is impressive but upload is somewhat lacklustre. I’ve heard that’s because upload still uses 4G, is this the case? If so when can 5G users expect a full 5G service for both download & upload?
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Kat (@KathrynHarrop90) reported
@ThreeUKSupport Internet very unstable in OL11 2JE area. I know you're working on a mast but you indicated that you would be finished by now. Sort it out!
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Casey Adams (@CaseyAd39662768) reported
@ThreeUK Just look at their trust pilot. Scum of the earth network
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Kucfti (@kucfti) reported
@ThreeUKSupport Hi Laura.....Nope. Restarted everything. Signal is utter crap. Im guessing you have way too much traffic in this area resulting in a crap signal for customers. This service is not good enough. Do @ThreeUK #Threeuk intend doing anything about it?
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Kat (@KathrynHarrop90) reported
@ThreeUKSupport It's now at 4G+. This is highly unstable and unreliable. I'm supposed to be starting remote work soon so this isn't acceptable.
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Seb🏴⭐️⭐️ (@SebMarsh2) reported
@Ashby94CFC @ThreeUK They have a big opportunity here to keep a loyal customer and gain another at the same time 👀
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Mark Müller (@mspacemedia) reported
@ThreeUKSupport are you working on the mast in TN402JJ for much longer - working from home has not possible for yet another week… Thats two weeks at the start of August, and now another week end of Aug/September. 4 contracts all basically unusable on the "data network"…
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Seb🏴⭐️⭐️ (@SebMarsh2) reported
@TomKirwan12 @ThreeUK If they can sort me out they have a customer for life, ***** in their court 👀