3 (Three)

3 (Three) Outage Report in Chertsey, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Chertsey, Surrey, England 11/01/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chertsey, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Hounslow, Kingston upon Thames, Wembley, Lightwater, West Byfleet, Brentford, Farnborough, Greenford, Slough, Southall and Dorking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHounslow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • BedTaker Deano (@BedTaker) reported from Richmond, England

    Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • edwarrditis Mark (@edwarrditis) reported from Hounslow, England

    Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?

  • MissRice_PE Josie Rice (@MissRice_PE) reported from Camberley, England

    Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.

  • politic_animal Political Animal (@politic_animal) reported from Ealing, England

    @ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?

  • RunSankeyRun Mike Sankey (@RunSankeyRun) reported from Bracknell, England

    @ThreeUKSupport hi massive problem with 3+ app. Can’t log in, it won’t reset password. Help please

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from London, England

    @ThreeUKSupport So how do I avoid upgrading and remain a customer?

  • forestschooling Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England

    @ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.

  • razvan_radu_4u razvan radu (@razvan_radu_4u) reported from Hillingdon, England

    @threeuk you are a s**t network… more than a year since no or poor internet at Heathrow T3! SHAME!😡

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • olicollett Oliver Collett (@olicollett) reported from Ealing, England

    Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges

  • KronosX81 X2 (@KronosX81) reported from London, England

    @ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • BeccaMartinLEC Becca Martin (@BeccaMartinLEC) reported

    @ThreeUKSupport Phone has been restarted so has home internet, still not working it’s effecting both mobile phones we have With you and home internet. This is day 4 and no one wants to help. My husband was told there was an issues 3 days ago!

  • skalovingeek stephanie (@skalovingeek) reported

    @ThreeUKSupport bought an Alcatel 1 for my daughter and it's extremely laggy, to the point we want to return it after 12 hours. Not happy as this is her first phone and it doesn't work properly.

  • chalcd chalitha (@chalcd) reported

    @ThreeUK So disappointing data speeds. No 4G reception at all. Explained to tech people. No solution. No more wasting time and money. I will switch soon.

  • kamilafolabi Afolabi Kamil (@kamilafolabi) reported

    @ThreeUK, network has been so terrible in FK8 for more than 5 days. I pay my bills to you regularly and I demand you reciprocate the gesture. I am missing a Twitter space meeting right now and I am pained..

  • Ianmartin_gc8 Ian Martin🏃‍♂️ (@Ianmartin_gc8) reported

    @Dorsetgardener1 @ThreeUKSupport I reported the fault on Friday and tried to get a update every day since only to be told they will have a fix in 7 days don't hold your hopes up for tomorrow either being a bank holiday

  • ItsSpeltWithAC ~Marc~ (@ItsSpeltWithAC) reported

    @ThreeUKSupport Thanks, looks like it’s a hardware problem on my phone sadly.

  • nopsternoo Laura Hopley (@nopsternoo) reported

    @ThreeUK Not sad enough to stop your workers phoning customers mid funeral to try and sell services though. 😡 poor show and lack of respect

  • Supernova36 Tim Bunce (@Supernova36) reported

    @ThreeUKSupport I haven't had the credit from my final bill refunded, can you help?

  • jacklesg jackie green (@jacklesg) reported

    @Ianmartin_gc8 @ThreeUKSupport so far I've been asked if it's 4g or 5g and told there's no work been happening. I've ordered fibre broadband now, if nobody wants to help, then they can watch my arse go out the door. 2 replies in 2 days is just not good enough for a 'support' channel.

  • AgaLakomyRotsa Aga Lakomy-Rotsa (@AgaLakomyRotsa) reported

    @ThreeUKSupport This has been going since 28th August and I’m so frustrated now.i just want my money back and never be with this network ever again.