3 (Three)

3 (Three) Outage Report in Chertsey, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Chertsey, Surrey, England 12/12/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Chertsey, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Woking, Hounslow, Camberley, Datchet, Guildford, Southall, Ealing and Farnborough.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWoking Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport No updates ill just take it, its not working as your end.

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • JBrianti Jo Brianti (@JBrianti) reported from Ealing, England

    @ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained

  • KayceeThePrettY The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England

    Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • TheDJ_Chubbs DJ Chubbs (@TheDJ_Chubbs) reported from Bracknell, England

    @ThreeUKSupport Still not working!!

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Yiewsley, England

    @ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England

    @ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • ELarkin25 Elena Larkin (@ELarkin25) reported from Richmond, England

    @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert

  • JamesPhizKFC James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • raylow16 Raymond Low (@raylow16) reported

    @ThreeUK Another customer of yours that didn’t get the alert I’m afraid. I hope it does work if there is a real emergency?!

  • pauldavey Paul Davey (@pauldavey) reported

    @katebevan @ThreeUK Nothing via O2 (no data), nor on 2nd SIM via MVNO Not in a great signal area, but supposedly OK (shows two or three bars) 4G Android up to date and it's set to receive emergency alerts. As a one-way broadcast signal, I hope they are doing some statistical surveys on coverage. :-(

  • acinorev1970 Roni Gee 😁👍🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 🏴󠁧󠁢󠁷󠁬󠁳󠁿🦉 (@acinorev1970) reported

    @XanderKirke @ThreeUK Yeah we are jumping ship!! Called three the other day about lack of signal in my area, was told we know, so heres £13 refund! 🙈

  • Seaside42351838 Seasider (@Seaside42351838) reported

    @ThreeUK This is a disgraceful failure! What if there had been a national emergency? You MUST retest this. You cannot refuse to broadcast a nationwide alert test. Have the decency to redo the test for all your customers! #iwantmyalert #emergencyalert #three_idiots

  • GeoMarkieB Elon Muscadet (@GeoMarkieB) reported

    Did anyone else on the @ThreeUK network receive the #emergencyalert? Neither me nor my partner did.

  • liamnorris1001 liam norris (@liamnorris1001) reported

    @p0welly @JaxxAI @ThreeUK Except the unlimited data doesn't work and you have to connect to WiFi.

  • GayaMurali1509 Gaya (@GayaMurali1509) reported

    @ThreeUK I was having lunch with friends.. while both of their phones rang.. mine didn’t! To make sure I rang my husband, another three customer, and he didn’t receive the alerts either! So in case of an emergency, neither me nor my husband will be notified?? Sort yourself out three!!

  • thegreengiant88 Simon Howroyd (@thegreengiant88) reported

    @ThreeUK Highlights a bigger problem; if you don't get it, you will never get it. This life saving system needs to be more robust for people momentarily passing through a signal deadspot, for example.

  • SteveMeek82 Steve (@SteveMeek82) reported

    @VictoriaCoren Majority of people using @ThreeUK or any network that piggybacks on them didn't receive it. Some iPhones on them received the notification.

  • MarkyHawthorne Marky (@MarkyHawthorne) reported

    Seems like @ThreeUK disabled emergency alerts. Anyone on three, you're all dead.