3 (Three) Outage Report in Chertsey, Surrey, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at 3 (Three)
3 (Three) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (51%)
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Internet (33%)
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Total Blackout (9%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Chertsey, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Slough, Isleworth, Twickenham, Hayes, Epsom, Maidenhead, Woking, Windsor, Ascot, Colnbrook with Poyle, Brentford, Hampton, Hounslow and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Slough |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Claxhausen
(@jospehclax) reported
from
Colnbrook with Poyle, England
@ThreeUKSupport Hello, The date the new handset and sim arrived, 30/5/2024, i rang action fraud, got a fraud crime number, then rang your fraud department to report the issue. I then rang to complain about still being charged for the handset and sim around the 13th of may, I was told i would
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Claxhausen
(@jospehclax) reported
from
Hillingdon, England
@ThreeUK so I had my account compromised, a phone and sim was ordered without my knowledge, once it arrived at my house, I reported it to the fraud action squad, then reported to your fraud department with my crime reference number. Your fraud department never followed up 1/2
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Mike🇪🇺🏴🏴🇺🇦🇬🇧
(@MikeM5517) reported
from
Worcester Park, England
@ThreeUK It would help to test again to make sure the 3 network actually works to late after the fact
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Ian Moy
(@Monkster1978) reported
from
Worcester Park, England
Well done @ThreeUKSupport @ThreeUK for not being able to deliver the emergency alert across your network. Nothing on my iPhone and others saying the same. #GoodJob
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)
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X2
(@KronosX81) reported
from
London, England
@ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.
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X2
(@KronosX81) reported
from
London, England
@ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
London, England
@ThreeUKSupport So how do I avoid upgrading and remain a customer?
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razvan radu
(@razvan_radu_4u) reported
from
Hillingdon, England
@threeuk you are a s**t network… more than a year since no or poor internet at Heathrow T3! SHAME!😡
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Stephen Simpson FSUK
(@forestschooling) reported
from
Kingston upon Thames, England
@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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Deepak Sharma
(@depak_sharma) reported
from
London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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Deano
(@BedTaker) reported
from
Richmond, England
Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Mark
(@edwarrditis) reported
from
Hounslow, England
Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
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Political Animal
(@politic_animal) reported
from
Ealing, England
@ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Josie Rice
(@MissRice_PE) reported
from
Camberley, England
Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Espoir
(@mairingi) reported
@ThreeUKSupport could you kindly sort out network coverage issues in the TR1 area, please. Network has been down since Tuesday night with brief sporadic moments of coverage. Very disruptive😡
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Espoir
(@mairingi) reported
@ThreeUK could you kindly sort out network coverage issues in the TR1 area, please. Network has been down since Tuesday night with brief sporadic moments of coverage😡
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🌱Ann Robbins
(@annrobbins15) reported
@ThreeUKSupport roaming is turned on but for my whole holiday, I’ve only been able to use my phone on Wi-Fi. Why does my phone never work abroad, at least this time I’ve not been charged the £2 a day!
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🌱Ann Robbins
(@annrobbins15) reported
@Obstreperous___ @ThreeUKSupport I get those, when they say ‘I’m calling from 3’ I say ‘no you’re not’ and they hang up.
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Andy Bruce
(@AndyBruce64) reported
@ThreeUKSupport your mobile data hotspot service is rubbish. Ongoing connectivity - or lack of - for days now and no one at 3 gives a damn! Grrr
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chris cordwell
(@codcordwell) reported
@ThreeUKSupport And down again @ThreeUKSupport ..... Is there any chance of a working network? Failing that online help that doesn't pass you to another department then not respond?
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Dr Zoe Venditozzi
(@zoevenditozzi) reported
@ThreeUKSupport I’ve done that multiple times; am on my second complaint and still no further forward.
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chris cordwell
(@codcordwell) reported
@ThreeUKSupport What a surprise the network is down again what a joke
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chris cordwell
(@codcordwell) reported
@ThreeUKSupport Yes you're having issues in the area... Everyday.
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lee downing
(@leedowning15974) reported
@ThreeUK I have to say in all these years of having a mobile. My first 12 months on this network is the worst ever. It’s terrible.