3 (Three)

3 (Three) Outage Report in Chertsey, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Chertsey, Surrey, England 08/30/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chertsey, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Wembley, Slough, Hayes, Southall, Isleworth, Aldershot, Farnborough, Ealing, Staines, Uxbridge, Hounslow, Surbiton, Leatherhead and Maidenhead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomWembley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • edwarrditis Mark (@edwarrditis) reported from Hounslow, England

    Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.

  • RunSankeyRun Mike Sankey (@RunSankeyRun) reported from Bracknell, England

    @ThreeUKSupport hi massive problem with 3+ app. Can’t log in, it won’t reset password. Help please

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou

  • olicollett Oliver Collett (@olicollett) reported from Ealing, England

    Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges

  • Jo_Higson Jo Higson MA (@Jo_Higson) reported from Hillingdon, England

    @ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.

  • edwarrditis Mark (@edwarrditis) reported from Hounslow, England

    Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • politic_animal Political Animal (@politic_animal) reported from Ealing, England

    @ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?

  • MarkAlexKeller Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England

    @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • s_0_u_l Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England

    @ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • MissRice_PE Josie Rice (@MissRice_PE) reported from Camberley, England

    Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • debbiedraws1 debbiedraws (@debbiedraws1) reported from Guildford, England

    @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • crookedteethuk CROOKED TEETH (@crookedteethuk) reported

    @ThreeUK @XiaomiUK Sorry, paid intern, but the way you have treated me over the last week is shockingly bad. Just the absolute worst. I am so utterly disappointed that you think it’s okay to be so scummy. After being with you for seven years. Shame on you.

  • Ed_Swift Edward swift (@Ed_Swift) reported

    @MarkBeerstar58 @ThreeUKSupport Got to live in hope haven’t you. Biggest issue might be convincing the other half it’s a good idea. :)

  • amanulhaqq Aman⁷🧧 (@amanulhaqq) reported

    @ThreeUK your ****** service is down ****** fix it got mans waiting 😡

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported

    @smjghamjon @ThreeUK @ThreeUKSupport No internet at all on 5G broadband modem ( good 5G) signal. North london N19 4

  • LloydAMelville Lloyd Melville (@LloydAMelville) reported

    @MichaelSturrock @ThreeUK EE is pretty good. No issues at all.

  • huggettls Luke huggett (@huggettls) reported

    @ThreeUKSupport Email me at huggett2388@icloud@com if your happy to help. Instead of being told I need to speak to apple in regards to my phone because apparently your coverage is good. Last time I checked I was paying you guys for the phone. Customer service was happy to leave me not satisfied

  • quepo82 AB (@quepo82) reported

    @ThreeUKSupport You just sent me an overdue bill for a line no longer in use. I try to call to fix this and the operator asks me for a memorable place/password which I no longer remember as I no longer have a line in use with you. She mentions she cannot help without it and

  • quepo82 AB (@quepo82) reported

    @ThreeUKSupport asks me to login to my account. I try to and your system does not recognise my details. I try the forgot password link and the system says it sent me a reset link via email and I have not received any email. I then use chat to try to get through and

  • quepo82 AB (@quepo82) reported

    @ThreeUKSupport a person asks me again for the memorable place for a line I no longer remember. There is no customer support email anywhere to be found aside from one for people with accessibility needs. I don't seem to be able to get through to anyone on your end to fix this.

  • BangkokJames JamesSav (@BangkokJames) reported

    @ThreeUKSupport No. It wasn’t. And this is the problem. 1.5 hours on the phone. There have been 8 payments of £10 each taken from my account this month. Not sure how this is possible to be auto renew top up if a rolling contract had been activated. So lost and angry