3 (Three) Outage in Chertsey, Surrey, England

@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?

@ThreeUK need to speak to uk person who can help!! Foreign call centres:(

@Dinalli @ThreeUK I hate Three, can’t wait to leave them 🙈🙈🙈 nothing but issues since I last contacted them, they just didn’t care enough !!! Hope you get your issues sorted mate xx

@ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles

@ThreeUK I am sick of paying £86 a month for 4G that doesn’t work! Once again another day I can’t send texts or make calls because your network is down

@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

@ThreeUK what happen in Hayes area .. bad bad signal.. not even 4g ... it was 5g before..West London..

@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport

@ThreeUKSupport - can you please help?

@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

@ThreeUKSupport Yeah. On to chat support..... but of a game 😬

@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.

@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...

@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

@O2 Thank you but I have now managed to get the same deal from @ThreeUK My complaint was more about the fact that instead of helping me find a suitable and/or matchable contract/offer, the advisor thought that the acceptable action to take was to hang up on a customer.

@ThreeUKSupport hi my wife @emsephton is using my old iPhone but we're unable to activate WiFi calling? I've tried WiFi calling off/on, WiFi off/on, phone off/on, reset network settings. Any help appreciated.

. @ThreeUKSupport you are absolutely horrendous service aren't you? It's impressive how inconsistent you are. I look forward to you reply on 3 days so I can tell you to stfu you *****

@ThreeUKSupport Any idea when it will be fixed? Looking at past tweets, this has been going on for months. It puts me off buying a contract with you as it seems your network isn’t that reliable.

@ThreeUKSupport yes. nothing works because of the local mast issue

@ImpactGroupDT @ThreeUKSupport We only had our first problem yesterday evening but I’ve tweeted them twice and no response unfortunately

@LouiseStewart @ThreeUKSupport The network is not compatible with any phone. Just ask any of our followers or look at any of our tweets. Avoid three

@ThreeUKSupport I see three have rolled out esim support, Can anyone confirm whether a galaxy watch 3 will work on three yet? If not do you have a date for support?

@Three_Is_Broken @ThreeUKSupport I just wanna cancel it and move on but I’m stuck in a 2 year contract 😔

@ThreeUKSupport Can you give me some information about when the network will be fixed in the CR0 area please?