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3 (Three)

3 (Three) Outage Report in Virginia Water, Surrey, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Virginia Water, England

The most recent 3 (Three) outage reports came from the following cities: Teddington, Southall, Hounslow, Wembley, Chertsey, Aldershot, Ruislip, Ealing, Woking, and Hayes.

CityProblem TypeReport Time
Teddington Internet 10 hours ago
Southall Internet 8 days ago
Hounslow Internet 9 days ago
Southall Internet 12 days ago
Wembley Internet 13 days ago
Hounslow Phone 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • k1rtk
    Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • adeymusto
    Adrian Musto (@adeymusto) reported from Brentford, England

    @ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.

  • gdhutchison
    Graeme Hutchison (@gdhutchison) reported from Fleet, England

    @ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.

  • StreetCube
    StreetCube (@StreetCube) reported from Kingston upon Thames, England

    @IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin

  • MabdiNur1
    Mohamed Abdinur (@MabdiNur1) reported from Southall, England

    @ThreeUKSupport poor connection wondering to request an early termination

  • jasonford1988
    Jason Ford (@jasonford1988) reported from Kingston upon Thames, England

    @Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.

  • AnitaDuncan1
    Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUKSupport just shocking so fed up with 3 wish I never upgraded!

  • stephweller97
    Steph Weller (@stephweller97) reported from Guildford, England

    @ThreeUKSupport Everywhere I go I get no data signal! And turning it to 3G like your Reading store colleagues suggested doesn’t work either!

  • danjmcdowell
    Dan McDowell (@danjmcdowell) reported from Hillingdon, England

    I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.

  • miserablekings
    Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.

  • o0MattE0o
    Matthew John Earley (@o0MattE0o) reported from Bracknell, England

    @ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.

  • aanteater_
    Aanteater_ (@aanteater_) reported from Kingston upon Thames, England

    @miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK

  • NowHearThisUK
    Now Hear This (@NowHearThisUK) reported from Hillingdon, England

    priceless...call eventually answered by @ThreeUK to be told they have found a ‘significant piece of information on my account’ and have placed me on hold again. All I want to do is cancel my account

  • callender_mark
    Mark Callender (@callender_mark) reported from Kingston upon Thames, England

    5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken

  • AnitaDuncan1
    Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • katesj1983
    Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...

  • Soldoutpromoter
    Lifestyle Connoisseur (@Soldoutpromoter) reported from Ealing, England

    What have you guys done to the network @ThreeUK this is unbearable

  • snaprails
    Don Constance (@snaprails) reported from Ealing, England

    @ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.

  • rupinjapan
    Rup Walker (@rupinjapan) reported from Ealing, England

    Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed

  • miserablekings
    Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DX_1
    doris (@DX_1) reported from Edinburgh, Scotland

    @ThreeUK @metwhine aye, maybe quit being sarcastic on twitter for a while and actually respond to customers having issues. idiots.

  • deanthomastunes
    Dean Thomas (@deanthomastunes) reported from Norwich, England

    @adefisher @MrMatRead @ThreeUKSupport I actually got though only to be told that their systems are down. You couldn't make it up.

  • ChizBoiii
    #HotHouse🏠 (@ChizBoiii) reported from Birmingham, England

    @ThreeUKSupport can we have the service we are paying for please...

  • lauracrimmons
    Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • ohmz
    👻 Boo-mar Spook-heji 💀 (@ohmz) reported from Glasgow, Scotland

    @By_TonyAllen @ThreeUK @metwhine If they’d replied to a customer with that type of message I’d agree with you. A “tough tamales no insta for you dweeb” would be bad. Banter between social media accounts parody or not is how these companies maintain their cultural identity. Look at how Wendy’s as an example.

  • mindspits
    Rhys (@mindspits) reported from Cardiff, Wales

    @mythofechelon @TMobile Could be a @ThreeUK issue as their network was down overnight.

  • _wanderlustlwt
    𝕊𝕙𝕒𝕟 | (@_wanderlustlwt) reported from Edinburgh, Scotland

    @ThreeUKSupport my 4g is down and I need it for my job, this is a joke £100 a month and for the service to be down

  • jenkinzone
    Simon Jenkinson (@jenkinzone) reported from Camden Town, England

    @ThreeUK I’m in London, wife in Devon. Neither of us are able to use our phones currently. Our Three home WiFi also down so all home entertainment not working. This isn’t ‘some’ people affected, it’s most if not all. Appalling.

  • JessLeighA
    Jess Adams (@JessLeighA) reported from Ketteringham, England

    @OldhamFoodbank @ThreeUKSupport Every phone network occasionally has its problems, it’ll get fixed...

  • Ads_7
    Adam. (@Ads_7) reported from Telford and Wrekin, England

    Bare people vexed that threes down, try working here with nothing working at all 😅😂 #threedown #ThreeUK #threemobile #threenetwork