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3 (Three)

3 (Three) Outage Report in Virginia Water, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Virginia Water, England

The most recent 3 (Three) outage reports came from the following cities: Teddington, Southall, Hounslow, Wembley, Chertsey, Aldershot, Ruislip, Ealing, Woking, and Hayes.

CityProblem TypeReport Time
Teddington Internet 1 hour ago
Southall Internet 7 days ago
Hounslow Internet 9 days ago
Southall Internet 12 days ago
Wembley Internet 12 days ago
Hounslow Phone 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • KayceeThePrettY
    The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England

    Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

  • k1rtk
    Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • o0MattE0o
    Matthew John Earley (@o0MattE0o) reported from Yiewsley, England

    @ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...

  • StreetCube
    StreetCube (@StreetCube) reported from Kingston upon Thames, England

    @IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin

  • adeymusto
    Adrian Musto (@adeymusto) reported from Brentford, England

    @ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.

  • EmmatheMinx
    Emma Nicholson (@EmmatheMinx) reported from Hillingdon, England

    @ThreeUK can you tell me why again ! I have been to Europe yesterday to Barcelona and my phone won’t work , yes data roaming is on and now im going to Prague am I going to have the same issues . Everywhere else around the world on go roam works just not Europe !!!

  • AnitaDuncan1
    Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • miserablekings
    Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...

  • danjmcdowell
    Dan McDowell (@danjmcdowell) reported from Hillingdon, England

    I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.

  • callender_mark
    Mark Callender (@callender_mark) reported from Kingston upon Thames, England

    5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken

  • rupinjapan
    Rup Walker (@rupinjapan) reported from Ealing, England

    Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed

  • miserablekings
    Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.

  • MabdiNur1
    Mohamed Abdinur (@MabdiNur1) reported from Southall, England

    @ThreeUKSupport poor connection wondering to request an early termination

  • jasonford1988
    Jason Ford (@jasonford1988) reported from Kingston upon Thames, England

    @Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.

  • o0MattE0o
    Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England

    @ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days

  • o0MattE0o
    Matthew John Earley (@o0MattE0o) reported from Bracknell, England

    @ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.

  • Jessieanna1975
    JessieAnna (@Jessieanna1975) reported from Hillingdon, England

    @ThreeUKSupport waited all day for my upgrade to be delivered and it has not arrived. I have also not received a email telling me what time it should arrive like you said i would. I have phoned up your customer service twice and had no help. Disgusting service!

  • snaprails
    Don Constance (@snaprails) reported from Ealing, England

    @ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.

  • ChemmySki
    Chemmy Alcott OLY (@ChemmySki) reported from Richmond, England

    @ThreeUK terrible customer service and no loyalty to remaining customers 😡😡

  • aanteater_
    Aanteater_ (@aanteater_) reported from Kingston upon Thames, England

    @miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • shutupanita
    ao (@shutupanita) reported

    @ThreeUK plssssssss sort yourselves out I can barely hear people on the phone and my 4g never works properly

  • _clairebarrett_
    Claire Barrett (@_clairebarrett_) reported

    @ThreeUKSupport How can you promise 'next day delivery if you order before 8pm' and then tell me it's not coming until Monday now because my order wasn't processed until today?? Your service is SO awful.

  • PortMinistry
    Global Maritime (@PortMinistry) reported

    @ThreeUKSupport Our ministry serves international seafarers visiting New Orleans. SIM cards help them connect with family at home. We're interested in reselling ThreeUK SIMs & emailed the wholesale dept but get no response. Will u send us info on creating a wholesale account pls?

  • ___batshitcrazy
    Lell💙🏴󠁧󠁢󠁷󠁬󠁳󠁿📚🏰🗺 (@___batshitcrazy) reported

    @ThreeUKSupport I rang a local store who told me if I wanted a reply to call again and select the cancel contract option. Miraculously that worked! Btw the live chat also wasn’t working on the website. You have no idea how high stress levels were 2hrs after opening not to to be answered.

  • spinneywoods
    Darren Woods (@spinneywoods) reported

    Another evening in London another shite service from @ThreeUK

  • Gremlimuk
    Ry (@Gremlimuk) reported

    @ThreeUK Sorry but your network is going downhill ive been with you for god knows how many years and your signal is a lottery 😩

  • Joanna_Hollins
    JR Hollins (@Joanna_Hollins) reported

    @ThreeUK I have wasted two hours of my day trying to put £10 credit on a phone, which should be really simple. I have spoken to three different helpline people. NOTHING works. What on earth is happen with your service?

  • ilshuwaib
    𝙰𝚑𝚖𝚎𝚍 (@ilshuwaib) reported

    @SuperSaf @ThreeUK Qualcomm isn't bad after all.

  • MarkBeerstar58
    norman tunna (@MarkBeerstar58) reported

    @ThreeUKSupport 5 times ive just to pay ,£49. 5 times cut off with 3 bars of signal. Can you explain why??

  • NeilGraham81
    Neil Graham (@NeilGraham81) reported

    @ThreeUKSupport Hi. I have a one month broadband package. How do I cancel this please?