3 (Three) Outage Report in Virginia Water, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Southall, London, Guildford, Fleet, Farnborough, Kingston upon Thames, Wembley, Twickenham, Woking, Hounslow, Camberley, Datchet and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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JC
(@JordanCourt94) reported
from
Wokingham, England
Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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Lyn Paul 💙
(@LynPaul6) reported
from
Slough, England
@ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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Mark
(@edwarrditis) reported
from
Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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amy dyfan
(@amydyfan1) reported
from
Hillingdon, England
@ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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debbiedraws
(@debbiedraws1) reported
from
Guildford, England
@ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Somerset Was Blue
(@SomersetWasBlue) reported
@ThreeUK No alert here…3 customer
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Laura (Taylor’s Version)
(@lauraakellyx_) reported
@ThreeUK I only received it when I had signal - it’s very rare that I have any bars of signal where I live so I rely on wifi calling. It seems the emergency alert system relies on phones actually having reliable signal.
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mummy1981
(@GRACESMUMMY1981) reported
@tashatheranter @ThreeUK My upgrade is due next month. I've been with them for 14 years with no problem until now. I work in a school and want to know if there's a ****** on the loose so i can keep the childrensafe! I'll go to a competitor that can help guard my life, gutted!
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Tilley441
(@tilley441) reported
@O2 hey why didn’t I get the #EmergencyAlerts today? I know @ThreeUK had issues but heard nothing about @O2
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Paul
(@Paul24196624) reported
@ThreeUK None of your customers and appalling that such an important test you had one job to do at 3pm and you were the only network to mess it up lol
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Oj
(@whodbeamum) reported
@ThreeUK How will we know this is sorted - as a disabled customer this has worriers me so much as we don’t know if we will get a real alert
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Susan Winter
(@suewinter21) reported
@ThreeUKSupport Hi, is there a problem with the network? I've not been getting texts or getting them hours/days late all week. I also got the national alert late today and when I checked I had not network for about 10 minutes.
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Boring Bits Business Support
(@boringbits) reported
@ThreeUK Because your the worst network!
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cornishman301
(@Matthew42958271) reported
@ThreeUK Why has the signal been abysmal/non existent in the TR18 area for years?
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Daniel Brieba
(@dbrieba) reported
@ThreeUK I didn’t even receive the 3PM alarm. Not entirely surprising considering your network was utterly collapsed in central London at that time.