3 (Three)

3 (Three) Outage Report in Virginia Water, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Virginia Water, Surrey, England 12/31/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Kingston upon Thames, Wembley, Twickenham, Woking, Hounslow, Camberley, Datchet, Guildford, Southall, Ealing and Farnborough.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomKingston upon Thames Internet
United KingdomLondon Internet
United KingdomWembley Total Blackout
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

  • Jessieanna1975 JessieAnna (@Jessieanna1975) reported from Hillingdon, England

    @ThreeUKSupport waited all day for my upgrade to be delivered and it has not arrived. I have also not received a email telling me what time it should arrive like you said i would. I have phoned up your customer service twice and had no help. Disgusting service!

  • EmmatheMinx Emma Nicholson (@EmmatheMinx) reported from Hillingdon, England

    @ThreeUK can you tell me why again ! I have been to Europe yesterday to Barcelona and my phone won’t work , yes data roaming is on and now im going to Prague am I going to have the same issues . Everywhere else around the world on go roam works just not Europe !!!

  • JamesPhizKFC James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Yiewsley, England

    @ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England

    @ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days

  • KayceeThePrettY The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England

    Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport No updates ill just take it, its not working as your end.

  • JBrianti Jo Brianti (@JBrianti) reported from Ealing, England

    @ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • ChemmySki Chemmy Alcott OLY (@ChemmySki) reported from Richmond, England

    @ThreeUK terrible customer service and no loyalty to remaining customers 😡😡

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Bracknell, England

    @ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert

  • ELarkin25 Elena Larkin (@ELarkin25) reported from Richmond, England

    @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

  • TheDJ_Chubbs DJ Chubbs (@TheDJ_Chubbs) reported from Bracknell, England

    @ThreeUKSupport Still not working!!

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • hernehillbilly Marcel Stampfer (@hernehillbilly) reported

    @ThreeUKSupport I haven’t been able to get signal from a central London location since joining Three. I checked the network status and see there is a fault in my area. How can I find out when the fault will be fixed?

  • _LadyT_87 Natasha (@_LadyT_87) reported

    @iD_Mobile_UK @threeuk I've been without wifi and signal since 9am. Since I don't imagine you compensating a days pay that I have lost, at the very least refund a days worth of mobile and wifi. It's actually farcical that it's been down this long.

  • ynwa_gg GG YNWA (@ynwa_gg) reported

    @ThreeUKSupport Thanks makes sense - problem was last time i tried this abroad - i turned on my mobile data and before i could click on the link to activate the data passport my phone had spent £50 quid on data to download a few whatsapp/emails sent to me while i was on the flight 🫣

  • therealiansmart Ian Smart (@therealiansmart) reported

    @ThreeUKSupport A problem they can’t get to the bottom of and no date as to when to expect a resolution.

  • matt_hayhurst Matthew Hayhurst (@matt_hayhurst) reported

    @ThreeUKSupport Hi my old number was supposed to port to my new three sim yesterday but nothing has happened. I have tried re-entering the PAC using your online form but it just says ‘This service is currently unavailable’. What do I do now?

  • mikephill1 mike phillips (@mikephill1) reported

    @ThreeUKSupport hi, I called before I left UK to sort roaming in Turkey, it will not allow me to use my phone while here please help

  • djkevy83 DJ (@djkevy83) reported

    @ThreeUKSupport Yes, but apparently DPD tried to deliver my parcel this afternoon but missed us. I do t know how when I had my parents there waiting for it. DPD is bloody awful. I expect he’ll go to the same wrong address tmw as well. I’d rather pick it up at the depot.

  • j3adj J3 (@j3adj) reported

    @ThreeUKSupport Listen, I was even on the phone to your support team and your systems went down. I have no support and I need help. This is not helpful.

  • Sumair052 Sumair052 (@Sumair052) reported

    @ThreeUK I hate you. Why did you charge me £250.74 for a number I only had for 1 week. When I asked your support team about this they told me to ignore the bill. Because it was clearly a mistake. But nope. You still took it. It’s insane. Give me back my money.

  • JScott3D Jamie Scott (@JScott3D) reported

    @ThreeUKSupport I canceled my contract which was due to end on 11/23, three failed to cancel the contract and continued to bill me. I found out when they sent me an email. I contacted them and they are refusing to refund the money they have continued to take from my account.