3 (Three)

3 (Three) Outage Report in Virginia Water, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Virginia Water, Surrey, England 10/10/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Total Blackout (24%)

    Total Blackout (24%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Kingston upon Thames, London, Wembley, Lightwater, West Byfleet, Brentford, Farnborough, Greenford, Slough, Southall, Dorking, Hayes and Isleworth.

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City Problem Type Report Time
United KingdomKingston upon Thames Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • MarkAlexKeller Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England

    @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • JordanCourt94 JC (@JordanCourt94) reported from Wokingham, England

    Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.

  • RunSankeyRun Mike Sankey (@RunSankeyRun) reported from Bracknell, England

    @ThreeUKSupport hi massive problem with 3+ app. Can’t log in, it won’t reset password. Help please

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.

  • s_0_u_l Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England

    @ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • politic_animal Political Animal (@politic_animal) reported from Ealing, England

    @ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • edwarrditis Mark (@edwarrditis) reported from Hounslow, England

    Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

  • debbiedraws1 debbiedraws (@debbiedraws1) reported from Guildford, England

    @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

  • olicollett Oliver Collett (@olicollett) reported from Ealing, England

    Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges

  • MissRice_PE Josie Rice (@MissRice_PE) reported from Camberley, England

    Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!

  • Jo_Higson Jo Higson MA (@Jo_Higson) reported from Hillingdon, England

    @ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MaxWWFC1877 Max Taylor (@MaxWWFC1877) reported

    @ThreeUKSupport Trying to get help on transferring my number over and being told to purchase a sim I didn’t need, now I’m £15 out of pocket. No one seems to help either

  • MaxWWFC1877 Max Taylor (@MaxWWFC1877) reported

    @ThreeUK your customer service is the worst I’ve ever experienced

  • AAussiechick AussieChick on a Boat (@AAussiechick) reported

    @ThreeUKSupport Yeah the running out if data isn't the issue, it's that your email doesn't identify which phone number it is applicable to

  • HannahJonesAvo1 HannahJonesAvon (@HannahJonesAvo1) reported

    @ThreeUK paid for 4g broadband for 6 months and never had decent speeds (often below 3mg), says full signal on devices and hub but also says no internet. Have tried to resolve in past to be told work is being done on mast. Work still being done on mast £7 refund for inconvenience

  • Tommy_2Guns TG (@Tommy_2Guns) reported

    @ThreeUKSupport Hello. Just wondering if you could assist me? The cellular connection on my iPhone isn’t connecting at all. I’ve turned on and off airplane mode and reset my device but it hasn’t resolved the issue. Thanks.

  • missysenior missysenior (@missysenior) reported

    @ThreeUK Internet up and down for 24 hours, dropping pings under 1mb speeds at times. 3 phone calls to Three and getting different stories each time I ring.

  • EyalBlokervitch Eyal Blokervitch (@EyalBlokervitch) reported

    @dave_lenthall @ThreeUKSupport Mate I know the Browns are having a poor season but there’s no reason to take it out on all these poor telecommunications companies!

  • MrWayneRichards Wayne (@MrWayneRichards) reported

    @ThreeUKSupport I also had an issue with intermittent connection. I got through on your Customer Service number 0333 338 1001 & all issues sorted. Very helpful & polite. Thanks 🙏🏾

  • thespudman Andrew 🇪🇺 (@thespudman) reported

    @ThreeUK no reply. Connection even worse now. Customer service not helpful. No reply to my complaint. No replies on the forum and no replies on Twitter. Great.

  • louiscole Louis Cole (@louiscole) reported

    @ThreeUKsupport I’ve been trying to buy a data passport for the last 12 hours from the US, keeps coming up with different error messages. Can you help me fix this? It’s been working well until yesterday