3 (Three) Outage Report in Virginia Water, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Virginia Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (20%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Fleet, Farnborough, Kingston upon Thames, Wembley, Twickenham, Woking, Hounslow, Camberley, Datchet, Guildford, Southall and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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👣🎷बैन डौन्नल्ली
(@saxbend) reported
from
Ealing, England
I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Kevin Hogarth
(@KevinHogarth) reported
from
Ealing, England
@ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles
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Jo
(@JoCollins_x) reported
from
Maidenhead, England
@ThreeUK I am sick of paying £86 a month for 4G that doesn’t work! Once again another day I can’t send texts or make calls because your network is down
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@Dinalli @ThreeUK I hate Three, can’t wait to leave them 🙈🙈🙈 nothing but issues since I last contacted them, they just didn’t care enough !!! Hope you get your issues sorted mate xx
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
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Deveena R
(@deveena_r) reported
from
Brentford, England
@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
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jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
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Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary
(@Gary50385611) reported
@ThreeUKSupport i have no internet connection in s8 8bs post code despite my phone saying there is 3/4g is there connection issues in this area?
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VighneshThyagarajan
(@VighneshNT) reported
from
Derbyshire, England
@ThreeUKSupport well! It didn't help either. And now they can't change the delivery address too if need be. So I'm stuck without my new device for the next two weeks.
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Rachael Purvis
(@rachaelpurvis_) reported
@ThreeUKSupport Hi - yes bill payments up to date, yesterday was supposed to be my direct debit date so expected the money to be taken as usual. I was advised I can be given more information on Saturday and can speak to a manager today to log my complaint. But I have no information.
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Mike L
(@MLindopp) reported
@BradC46195259 @Femi_Sorry @ThreeUK It’s still free. I travel to Europe all the time never once have I exceeded my allowance. It’s still free. Also you only roam free up to the limit of your contract mine is unlimited minutes/ texts and 12mb data so I don’t give a toss
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Tom Gilchrist
(@MasterSystom) reported
@ThreeUKSupport Do you have a form? Don't want to sit on hold for ages. Also GUESS WHAT? That's right, the Internet is down again. I assume you will be crediting all the customers who cannot use your service right? And seriously do you have any idea when this will be fixed?
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Gary
(@Gary50385611) reported
@ThreeUKSupport Hi, seem to be having issues with mobile internet, my phones says 3/4g is there but then no internet connection, having to use local wifi spots, is there issues going on in sheffield again S8 8bs post code
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Jake Gilpin
(@JA_KE777) reported
@ThreeUKSupport I'm looking at getting the new galaxy watch 4 but there isn't much info about if the Three network supports 4G on watches. Do you support it or am I just best getting the Bluetooth only version? Thanks
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Ian S
(@iannlou) reported
@GrumpyHatLady @ThreeUK Happened to me too with 3. Went in and asked why & was told that's the price take it or leave it. Left & went to another network & have never considered going back as they don't value existing customers.
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Jonathan Faiman
(@jonathanfaiman) reported
@ThreeUKSupport We have lost mobile broadband again twice in 24 hours. It’s down again now. Looks like you never solved the problem. Will you give us an update?
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Ammar
(@ammar270) reported
@ThreeUKSupport What BS is that, copy & paste. There has been no service for a week ??? I work from home and use mobile broadband of 3. This is complete dis regard of customer service. 1) no one informed of this work 2) you are now running away when I ask for compensation