3 (Three) Outage Report in Virginia Water, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at 3 (Three)
3 (Three) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Hayes, London, Woking, Farnborough, Hounslow, Aldershot, Guildford, Slough, Southall, Camberley, Fleet, Bracknell, Windsor, Ruislip and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
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jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
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𝔽𝕦𝕟𝕜𝕠 ℙ𝕠𝕡 𝕁𝕒𝕞𝕚𝕖
(@funkopopjamie) reported
from
Maidenhead, England
@ThreeUKSupport I want to leave your network but I will not be moving to another network. On your website it talks about PACs and STACs but they both mention "moving to other networks" which I don't want. Please help!!
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ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK Just had the same thing. Am about to have a live chat with Customer Service to check if it’s a scam- will let you know...
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
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Lyn Paul 💙
(@LynPaul6) reported
from
Slough, England
@ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK A bit troubling that they were aware that I’m a @ThreeUK customer though, but Three said there had been no security breaches
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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amy dyfan
(@amydyfan1) reported
from
Hillingdon, England
@ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
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SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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cmqmimi
(@MinqiCheng) reported
@ThreeUKSupport I have reset password, reinstall app multiple times. Just chatted to someone on your website who told me i need to reset my phone or contact Apple as it's a phone issue. This is ridiculous - when my 100 other apps are working perfectly, you can't just tell me my phone is wrong
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James Martin
(@ajameschristian) reported
@JamieSteeper @ThreeUKSupport Yes it’s absolutely useless, not fit for purpose. They dismantled a Three mast on the grounds of brigg town football club reducing the network capacity and now they probably wonder why everyone else’s internet has ground to a halt.
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S
(@sxphsx) reported
@ThreeUKSupport I took out a contract with three haven’t yet received the device but I wanted to cancel a pac and got told by the network that I was gonna switch to you guys with that you need to cancel it on your end. Please help
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Damian
(@Damreyuk73) reported
@ThreeUKSupport I've discussed this at length many times with @ThreeUK staff in India. I'm usually on the phone about an hour and find it difficult to hear and understand them. Your service is absolutely appalling
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Jamie Steeper
(@JamieSteeper) reported
@ajameschristian @ThreeUKSupport I am have same problem the internet speed is Mental James I am relying on my internet for an App used to provide details of service users am caring for and it just can’t connect to the internet
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Stu 🇪🇺🏴🇺🇦 ✈️
(@wxxec) reported
@ThreeUKSupport Never I’d get a resolution to this … both my Three accounts have now been closed as a result … #fail
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CryptoGeezerUK
(@CryptoGeezerUk) reported
@ThreeUKSupport me99tl past week signal has dropped out 4 times in 3 days. Always engineer works on the mast, is it an upgrade? Or rubbish mast?
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Polly Lee
(@Pricelesspolly) reported
@ThreeUKSupport Hi contracts in my partners name( he got contract for me) got my pac code now enough is enough , even outside walked for 10 mins after emergency hospital app still could not log onto Uber cos signal or be heard when I called someone to ask them to book me one. going on too long
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Lorena
(@LorenaMilena001) reported
@ThreeUKSupport Hi, yes I have reached out several times but Three has ignored my concerns and have been unable to resolve the issue. I have now agreed to a refund even though the issue has not been resolved. I am forced to continue with a contract that does not provide me with the full service.
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Tii_sh
(@_tiish) reported
Got an email from @ThreeUK today forcing me into a new long-term contract (despite being a customer for >6yrs) and hence voiding my eligibility to continue using Go Roam from 23 May. @ThreeUK if I can't use Go Roam I'll be switching.. you can take this as my 30 days' notice.