3 (Three) Outage Report in Virginia Water, Surrey, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (48%)
-
Total Blackout (24%)
-
Phone (19%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Kingston upon Thames, London, Wembley, Twickenham, Woking, Hounslow, Camberley, Datchet, Guildford, Southall, Ealing and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames |
Internet | |
| London |
Internet | |
| Wembley |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
-
Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
-
Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
-
Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
-
jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
-
Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
-
Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
-
ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK Just had the same thing. Am about to have a live chat with Customer Service to check if it’s a scam- will let you know...
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
-
Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
-
Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
-
🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
-
Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
-
ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK A bit troubling that they were aware that I’m a @ThreeUK customer though, but Three said there had been no security breaches
-
Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
-
Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
-
𝔽𝕦𝕟𝕜𝕠 ℙ𝕠𝕡 𝕁𝕒𝕞𝕚𝕖
(@funkopopjamie) reported
from
Maidenhead, England
@ThreeUKSupport I want to leave your network but I will not be moving to another network. On your website it talks about PACs and STACs but they both mention "moving to other networks" which I don't want. Please help!!
-
Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
-
Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Kevin
(@1kevin010) reported
@ThreeUK so AGAIN poor data connection in the bn150bs area, had to switch my primary data over to @O2 on my iPhone 12 Pro just to get anywhere. Why does this keep happening with 3 when it’s perfect with #02 ?
-
KateAddis
(@bassist76) reported
I’m wondering what the point of having a phone contract with @ThreeUK is as they don’t seem to be able to provide any signal in the RG20 area. In the past it was ok but ever since they trialled the emergency messaging it’s been awful.
-
Jonathan Plimmer-Cheshire
(@Ranchie) reported
@ThreeUKSupport Please work on Samsung / Android watches too, they're starting to pick up a much greater market share month on month, Apple Watches are not the only watches out there to support 4G
-
Tom
(@Tom14__) reported
Why is me 4G the worst thing in the world all of a sudden mings @ThreeUK
-
David Irvine
(@metaquestions) reported
never ever ever buy anything from @ThreeUK unless you want the worst service even in an emergency. Horrible horrible company. They will pray on your hardest times to get a few more £ for themselves
-
Dominika Bocianowska
(@DominikaBocian2) reported
@ThreeUKSupport Yes that’s the email address I sent it to on the 09/12/20. I didn’t receive any correspondence from them. The only time I’ve had any form of help was via live chat.
-
Mary
(@citytravelmary) reported
@ThreeUKSupport we are having problems in NP4 0AH area. Can you advise how long this will be as I’m on mobile wifi which operates everything and it’s very annoying
-
Mark Webster
(@gstr2022) reported
@ThreeUK dropped my samsung s20 on the floor on tuesday, now the phone is not working ,after making 2 calls which were disconnected because of diabolical signal . So no s20 phone which means i wont be paying the next full bill. 4 days with no s20. Now you will listen
-
toffeepops
(@srbonfiretoffee) reported
@ThreeUKSupport Unbelievably the atrocious customer service at Three continues. One full week later, and no PAC codes generated. How do people put up with this. I hope no one needs us and is trying our old nos (both doctors). It is scandalous.
-
..
(@kblz_yt) reported
@ThreeUKSupport Hello, My Three UK number I think it doesn’t work anymore maybe because I’m outside the country for a while and didn’t use it. Can you guys fix it so I can make calls it’s urgent.