3 (Three)

3 (Three) Outage Report in Virginia Water, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Virginia Water, Surrey, England 01/16/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Guildford, London, Fleet, Farnborough, Kingston upon Thames, Wembley, Twickenham, Woking, Hounslow, Camberley, Datchet, Southall and Ealing.

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City Problem Type Report Time
United KingdomGuildford Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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3 (Three) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !

  • Sharpey Richard Sharpe (@Sharpey) reported from Maidenhead, England

    @ThreeUKSupport Thanks Laura. Do you have a date for when you plan to support watches?

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Ealing, England

    @bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!

  • siouxian click'n'knit (@siouxian) reported from Wokingham, England

    @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

  • HimanshuPatel81 Himanshu H Patel (@HimanshuPatel81) reported from Ealing, England

    Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport

  • ekennedy29 Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • Sharpey Richard Sharpe (@Sharpey) reported from Maidenhead, England

    @steviemetime @ThreeUK Goodness. You have been promising that eSIM is “coming soon”, for (literally) years @ThreeUKSupport Please just be honest with your customers. If you are not going to support it, we can go elsewhere.

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

  • samyoung45 Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • glcsandy Sandy (@glcsandy) reported

    @ThreeUK my son got his contact cancelled my daughter got £5 taken off her payment for the rest of her contract. I got a one of £10 taken off next month's bill. We don't get signal and we're all getting treated differently. Why.? @ThreeUK #3 #ThreeUK

  • markkinga Mark King (@markkinga) reported

    @ThreeUKSupport is there an ongoing issue in the callington cornwall area PL17 8EA? Been playing up for days and now 4g is not working at all? @ThreeUK

  • steveacer Steve Guest (@steveacer) reported

    @ThreeUKSupport Scott, I know that I have to use every 6 months. I was using daily for years until it would not work, contacting support, still would not work, desperate to use but could not. I lost 6 months use. About £15 credit. The only mobile phone number that I had for 20 years.. Steve

  • CheeseMacCheese Dr Grant McGregor (@CheeseMacCheese) reported

    @ThreeUKSupport Will try that but I’m barely able to make calls at times too. It keeps sitting on 2 bars of signal but still not working.

  • david_navigator David Rose (@david_navigator) reported from Bathford, England

    @ThreeUKSupport It's been bad for a few days - is the congestion a long term thing or short term ? Not sure how to change the device to 3G, will investigate.

  • jamesma34307397 james marshall (@jamesma34307397) reported

    @ThreeUKSupport I know you get asked this a lot but why is the Internet being slow this week?

  • InvisibleWeek Smile Please (@InvisibleWeek) reported

    @ThreeUK Quick question, why can i get a better offer as a new client with a third party then i can with you directly as a loyal customer for over 10 years? Be a shame to leave after all this time.

  • tottie_watp scott bannachan (@tottie_watp) reported

    @ThreeUK changed network from o2 to three and the signal is shocking need this sorted soon as possible please

  • steveacer Steve Guest (@steveacer) reported

    @ThreeUKSupport No it was payg I kept telling you it is would not work and then one day your support in India? Told me that you had turned me off for not using while I could not. Then they said they had lost my number and I could not use it. You still have my money and my number is gone

  • steveacer Steve Guest (@steveacer) reported

    @ThreeUKSupport I kept telling you that your service would not work, you then threw me off, kept my money and lost my number for not using my phone when I cfould not.