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3 (Three)

3 (Three) outages and service status in Virginia Water, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • 3 (Three) generated 0 outage signals in the last 24 hours around Virginia Water, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jun 9, 5:56 PM GMT+1.
  • 60% Internet (60%)
  • 40% Phone (40%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at 3 (Three)

3 (Three) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Virginia Water, England

The most recent 3 (Three) outage reports came from the following cities: Hounslow, Ealing, Northolt, Guildford, Virginia Water, Woking, Lightwater, Southall, and Farnborough.

CityProblem TypeReport Time
Hounslow Internet 6 days ago
Ealing Internet 11 days ago
Northolt Internet 14 days ago
Guildford Phone 15 days ago
Ealing Phone 19 days ago
Guildford Total Blackout 1 month ago

Nearby cities with recent reports

Hounslow

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • edwarrditis
    Mark (@edwarrditis) reported from Hounslow, England

    Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.

  • HimanshuPatel81
    Himanshu H Patel (@HimanshuPatel81) reported from Ealing, England

    Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport

  • mcsherlocks
    Daniel Sherlock (@mcsherlocks) reported from Wokingham, England

    @SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢

  • ekennedy29
    Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • markinhants
    Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England

    @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

  • arhessey
    Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • MissRice_PE
    Josie Rice (@MissRice_PE) reported from Camberley, England

    Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!

  • Sharpey
    Richard Sharpe (@Sharpey) reported from Maidenhead, England

    @ThreeUKSupport Thanks Laura. Do you have a date for when you plan to support watches?

  • miserablekings
    Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England

    @ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.

  • MabdiNur1
    Mohamed Abdinur (@MabdiNur1) reported from Southall, England

    @ThreeUKSupport poor connection wondering to request an early termination

  • music235
    Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

  • o0MattE0o
    Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport No updates ill just take it, its not working as your end.

  • MissusWebb
    Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈

  • o0MattE0o
    Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England

    @ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days

  • k1rtk
    Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

  • HarveyWelch
    Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

  • KayceeThePrettY
    The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England

    Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

  • allanmike03
    Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • f1lover75
    Evonne O (@f1lover75) reported

    @ThreeUKSupport do need help to pay my bill but I am not happy about the non help..

  • AcgbPetrus
    Álvaro Pétrus (@AcgbPetrus) reported

    @ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.

  • backprints
    backprints️‍⚧️ (@backprints) reported

    sorry I'll take it back because the issue is with the @ThreeUK I'm using the ZTE 5G Router is absolutely trash please EVERYONE AVOID using it, the amount of stress and issues ive been having with it is unbelievable, now with the Vodafone merge my bandwidth has dropped too. Awful

  • AtticAtac
    Nic Lloyd-Evans (@AtticAtac) reported

    @ThreeUK why will you not let me upgrade my phone. 5 times I have called and as soon as I say no upsell just the phone they hang up. Once is an accident twice is a coincidence 5 times is enemy action.

  • Sancestow
    Sancestow FC (@Sancestow) reported

    @ThreeUKSupport absolutely shocking customer service received. Will definitely be leaving come the end of my contract

  • hatterscrypto
    Hatter (@hatterscrypto) reported

    @Benleo @virginmedia I can raise you. Try dealing with @ThreeUK . But I agree Virgin media have massively gone downhill in the customer service department.

  • petronious
    Tanzanian Terrier 🇬🇧🇹🇿🇺🇦🇮🇱 (@petronious) reported

    Years ago , especially during at half time I, like many others had the same problem. But since the introduction of 5G I have no problems at all but I am guessing it is down to individual providers I am with @ThreeUK.

  • thatdunleavy
    hannah dunleavy (@thatdunleavy) reported

    @ThreeUK What's going on with there being no service in Cambridge today? The chatbot is asking for patience, but I'm running out of it.

  • Unlucky_Dude2
    A-I (@Unlucky_Dude2) reported

    @ThreeUKSupport @ThreeUK i have been getting charged by applepay. I have never used applepay and have 5 transactions totalling around £84 in space of 10 mins. I dont own an iphone and have no transactions showing up on my playstore acc on my android phone. What scam is this?

  • baskeyfit
    Greatestperson1 (@baskeyfit) reported

    @ThreeUKSupport bought 5g hub last Wednesday. Currently good excellent connection to 5g mast but last night download speeds have dropped significantly from 150 to 30mbps and ping is unstable. I followed the troubleshooting and there’s no improvement