3 (Three)

3 (Three) Outage Report in Virginia Water, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Virginia Water, Surrey, England 12/12/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Woking, Hounslow, Camberley, Datchet, Guildford, Southall, Ealing and Farnborough.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWoking Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • MarkAlexKeller Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England

    @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

  • amydyfan1 amy dyfan (@amydyfan1) reported from Hillingdon, England

    @ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃

  • mcsherlocks Daniel Sherlock (@mcsherlocks) reported from Wokingham, England

    @SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • arhessey Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • LynPaul6 Lyn Paul 💙 (@LynPaul6) reported from Slough, England

    @ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • debbiedraws1 debbiedraws (@debbiedraws1) reported from Guildford, England

    @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • SSDP73 SDP (@SSDP73) reported from Spelthorne District, England

    @ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

  • MattGiles1993 Matt (@MattGiles1993) reported from Hillingdon, England

    @ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?

  • edwarrditis Mark (@edwarrditis) reported from Hounslow, England

    Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

  • JordanCourt94 JC (@JordanCourt94) reported from Wokingham, England

    Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • GBSexpert Rebecca Dakin (@GBSexpert) reported

    @ThreeUKSupport Yes it’s a new contract I’m about 3 months in. Very happy with the network, it’s just the phone. I need the Google play or I phone to get the apps I need for work. I hope there’s something you can do please🤞🏼

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 (@darrentedeschi) reported

    Chinese government are using this to literally exterminate a culture & @ThreeUK won't allow me to cancel unless I pay off the contract amount with a 3% discount! £293.76 + £22 (30 days notice). I asked the telephonist to forward me to a supervisor....anyone with a moral

  • markyb320 Mark (@markyb320) reported

    @ThreeUKSupport Thank you. I've often used my data abroad and never had a warning limit. I posted about 20 pictures on social media and I've had a limit warning, that's crazy 20 pics wouldn't use up 80% of 20gb something isn't right.

  • bully185 Sosig (@bully185) reported

    @ThreeUKSupport what's going on with the signal in the Neath Abbey area today wuss?? Its up and down like Jordan's knickers today 😫

  • Philbradley Phil Bradley (@Philbradley) reported

    @ThreeUKSupport Yes, I spoke to 3 support and was told my email address would be taken off your system. A company that knows what it is doing will verify an email address before starting to use it.

  • markyb320 Mark (@markyb320) reported

    @ThreeUKSupport I've only just upgraded my contract with you, is there a cooling off period we're I can cancel? I'm already regretting renewing.

  • NancyCavill Nancy Cavill (@NancyCavill) reported

    @ThreeUKSupport Absolutely rubbish signal in the Abergavenny area AGAIN. Been like this for weeks. One bar fluctuating to two bars of signal most of the time

  • omerdays O (@omerdays) reported

    @ThreeUKSupport I’ve done everything short of flushing my phone down the toilet , your coverage is just awful

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 (@darrentedeschi) reported

    conscious and am told flat out, NO no-one wants to talk to me higher up. So what lovely customer service @ThreeUK! Only choice I have now is cancel my direct debit. If you don't listen to a customer's complaint & act to allay my concerns about @Huawei treatment of #Uyghurpeople

  • AsiaCwalina asia (@AsiaCwalina) reported

    @ThreeUKSupport January and now I being told by 5 different customer service prople that it has been return which is not true !