3 (Three) Outage Report in Virginia Water, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Slough, Southall, London, Camberley, Fleet, Bracknell, Woking, Windsor, Ruislip, Aldershot, Farnborough, Wokingham, Hayes, Bookham and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
TV | |
| Southall |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Camberley |
Internet | |
| Fleet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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amy dyfan
(@amydyfan1) reported
from
Hillingdon, England
@ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
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𝔽𝕦𝕟𝕜𝕠 ℙ𝕠𝕡 𝕁𝕒𝕞𝕚𝕖
(@funkopopjamie) reported
from
Maidenhead, England
@ThreeUKSupport I want to leave your network but I will not be moving to another network. On your website it talks about PACs and STACs but they both mention "moving to other networks" which I don't want. Please help!!
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Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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Lyn Paul 💙
(@LynPaul6) reported
from
Slough, England
@ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Mark
(@edwarrditis) reported
from
Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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JC
(@JordanCourt94) reported
from
Wokingham, England
Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
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debbiedraws
(@debbiedraws1) reported
from
Guildford, England
@ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.
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SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Lulu
(@lulumxry) reported
@ThreeUKSupport @ThreeUK never want to deal with that person on the chat again, bitterly regretting signing up for 2 24 month contracts yesterday 🤡🙃🤡🙃🤡
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Sarah Hutchison
(@sarahmhutchison) reported
@ThreeUK could you please put some indicative dates on your Big Network Build information? I’d appreciate knowing when my signal is likely to improve. Currently I get intermittent 3G or no service at all.
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Stephen Kill
(@kills1) reported
@ThreeUKSupport It’s RH13 9DT. The website network checker gives updates every half-hour but no meaningful information. Thank you.
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Steve Deeks
(@DeeksSteve1) reported
@itvMLshow Martin, you need to take a close look at @ThreeUK - I have been scammed by their Asian sales team, and despite hours on chat - and all kinds of promises - the network refuses to refund the stolen money. Proper old school fraud. Happy to discuss
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Blagovest Klisarski
(@BKlisarski) reported
@ThreeUKSupport I will pay now 10 pounds to a random service to get unlocked and that's it. I will change Three network in future and won't recommend you. So much trouble and nonsense....
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Living Life!
(@living_life_me) reported
@CiciOlhaAqui @ThreeUK Stop moaning and get yourself on to another network. Let’s be honest, all you do is get your tits out for money.
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Paul Mallon
(@paulmallon43) reported
@ThreeUKSupport have spoken to 2 different service advisors...in USA can make calls and use data nut when someone calls me they get message that my number isn't recognised....can forward calls to voicemail....any ideas how and when this will be fixed?
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Steve Deeks
(@DeeksSteve1) reported
@ThreeUKSupport You've completely broken the terms of your contract. on the last web chat your operative promised to refund the money - and that I would get two months free line rental as compensation. Neither have happened. What the hell is going on - your reputation is in tatters. It's fraud.
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Steve Deeks
(@DeeksSteve1) reported
@ThreeUKSupport Rhiannon - or whatever your real Asian name is - I have reported it - endlessly. You've illegally taken money from my account - broken all yr promises - and I've been holding to get through for hours. You are genuinely the worst company I have ever had the misfortune to deal with
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H.
(@xhm117) reported
think it’s time to leave @ThreeUK why am i paying for 4G but getting 1G signal dafuq