3 (Three) Outage Report in Virginia Water, Surrey, England

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

• Internet (55%)
• Phone (19%)
• Total Blackout (15%)
• Wi-fi (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map Near Virginia Water, England

The most recent 3 (Three) outage reports came from the following cities: Southall, Hounslow, Wembley, Chertsey, Aldershot, Ruislip, Ealing, Woking, Hayes, and Farnborough.

City	Problem Type	Report Time
Southall	Internet	2 days ago
Hounslow	Internet	4 days ago
Southall	Internet	7 days ago
Wembley	Internet	8 days ago
Hounslow	Phone	8 days ago
Chertsey	Phone	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

• 
  Sarah 🧡 (@MissusWebb) reported 43 seconds ago from Burnham, England

  @ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough

• 
  Himanshu H Patel (@HimanshuPatel81) reported 1 minute ago from Ealing, England

  Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport

• 
  Emma Kennedy (@ekennedy29) reported 1 minute ago from Wokingham, England

  @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

• 
  Sarah 🧡 (@MissusWebb) reported 1 minute ago from Burnham, England

  @OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈

• 
  Sarah 🧡 (@MissusWebb) reported 5 minutes ago from Burnham, England

  Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK

• 
  Depraved Acid (@DepravedAcid) reported 8 minutes ago from Hounslow, England

  @ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

• 
  Konstantinos B. (@kostasbotonakis) reported 9 minutes ago from Ash, England

  @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

• 
  Sarah 🧡 (@MissusWebb) reported 12 minutes ago from Burnham, England

  Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢

• 
  click'n'knit (@siouxian) reported 14 minutes ago from Wokingham, England

  @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

• 
  Badger Smaker (@BadgerSmaker) reported 18 minutes ago from Egham, England

  @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

• 
  Richard Sharpe (@Sharpey) reported 23 minutes ago from Maidenhead, England

  @steviemetime @ThreeUK Goodness. You have been promising that eSIM is “coming soon”, for (literally) years @ThreeUKSupport Please just be honest with your customers. If you are not going to support it, we can go elsewhere.

• 
  E M M Y (@msemmyburrows) reported 31 minutes ago from Richmond, England

  @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

• 
  Badger Smaker (@BadgerSmaker) reported 32 minutes ago from Egham, England

  @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

• 
  chris froome+ (@floppyrubber) reported 39 minutes ago from Hillingdon, England

  @ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

• 
  Nikki Hayler (@Nikki1618) reported 44 minutes ago from Virginia Water, England

  Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

• 
  Mike Wood (@mikewooduk) reported 49 minutes ago from Spelthorne District, England

  @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 49 minutes ago from Hounslow, England

  @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

• 
  Sarah 🧡 (@MissusWebb) reported 51 minutes ago from Ealing, England

  @bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

• 
  Sarah 🧡 (@MissusWebb) reported 52 minutes ago from Burnham, England

  @OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !

• 
  Sarah 🧡 (@MissusWebb) reported 60 minutes ago from Burnham, England

  @ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Nicholson (@JamesNi62281680) reported 10 minutes ago from Poplar, England

  @ThreeUK @Three_Is_Broken your London coverage is shocking, how many times do we have to complain? I’m not replacing my SIM card and I’m not getting another new phone!! Just bloody fix it 🤬

• 
  Chris Atterbury 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chris_atterbury) reported 10 minutes ago from Penrhyndeudraeth, Wales

  @ThreeUKSupport hi, do you support WiFi calling on Samsung Galaxy S20 Ultra devices? It’s not on the compatible list but is listed on the WiFi calling page. It’s not showing in the phone settings however.

• 
  Richard Frame (@rafthemaster) reported 12 minutes ago from Bournemouth, England

  @ThreeUKSupport I’m sorry to say the back of a crisp packet is more helpful than what I got - clearly the advisor is not trained to help beyond very basic queries and doesn’t have access to any resources to help him. Now on a lengthy (cold) transfer to customer services to log a complaint

• 
  Elli ⭐ (@Elli_murphy) reported 13 minutes ago from Newcastle-under-Lyme District, England

  @allanbailes @ThreeUKSupport I can't even get through to them, without waiting over 45 mins. I don't have that time to wait. Its such bad customer service 😔

• 
  Martyn Spencer (@MartynSpencer10) reported 20 minutes ago from Oadby and Wigston, England

  @ThreeUKSupport please can you answer , I was told the internet would be fixed in two hours at 1815 still no service in the Leicester area

• 
  Gavin Reeman (@GavinReeman) reported 22 minutes ago from Fareham, England

  @ThreeUKSupport can someone from your customer service please get in touch with me. I’ve been fobbed off constantly with a problem on my account, I’m about ready to cancel the contract! I’ve been a customer of yours for 6 years and I’m utterly livid!

• 
  Paul (@pauljamestailor) reported 25 minutes ago from Ilford, England

  @ThreeUKSupport It's been this bad since I joined 2+ years ago, had many talks with your team. You usually say it's congestion or a mast is being fixed (excuses/lies). I'd leave but I can't find an alternative. It's just poor service that a London postcode is not able to get a steady 4G signal

• 
  theflexivegan (@theflexivegan) reported 27 minutes ago from Wigan, England

  @ThreeUKSupport I can unstand that but I was offered it, they seid there not a option to get phone with out the head phone Even that the second sale had no problem to do a only phone sale x

• 
  EarlyRetirementRocks (@ellieblue1223) reported 28 minutes ago from Middleton, England

  @ThreeUK I had a DM from you yesterday about a prize. I have replied to that and to @ThreeUKSupport regarding problems claiming. No response yet from either message

• 
  Kev Roberts (@Scarborian) reported 28 minutes ago from Scarborough, England

  Having real issues porting my number. Come on @ThreeUK this is just not good enough in 2020