3 (Three) Outage Report in Virginia Water, Surrey, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (55%)
-
Phone (18%)
-
Total Blackout (15%)
-
Wi-fi (9%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Wembley, Aldershot, Southall, Ruislip, Hounslow, Ealing, Woking, Hayes, Farnborough, Guildford, Slough, Camberley, Fleet and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
-
Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
-
Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
-
🍁🍂✨Lauren Victoria Rhodes✨🍂🍁
(@LaurenVRhodes) reported
from
Richmond, England
Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport
-
richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
-
Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUKSupport - can you please help?
-
Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
-
Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!
-
Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
-
Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
-
Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
-
Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
-
Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
-
Richard Sharpe
(@Sharpey) reported
from
Maidenhead, England
@ThreeUKSupport Thanks Laura. Do you have a date for when you plan to support watches?
-
Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
-
Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
-
SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
-
Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK
-
Richard Sharpe
(@Sharpey) reported
from
Maidenhead, England
@steviemetime @ThreeUK Goodness. You have been promising that eSIM is “coming soon”, for (literally) years @ThreeUKSupport Please just be honest with your customers. If you are not going to support it, we can go elsewhere.
-
Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK what happen in Hayes area .. bad bad signal.. not even 4g ... it was 5g before..West London..
-
Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt
(@gravycheesecake) reported
@Trottsky85 @ThreeUKSupport Both sites have 100MHz according to network signal guru. I suspect three puts 10Gbit backhaul on london/city sites and gives the rest of us maybe a 1 gig link. I have my suspicions but three will neither confirm nor deny. Don't know what I expected asking here.
-
Mawdrigen
(@Mawdrigen) reported
A few years ago I moved my phone from @VodafoneUK to @ThreeUK as I was sick of the formers terrible customer service… now I see they want to merge. :( Who is the new best mobile network?
-
Heather Akwei
(@HeatherAk31) reported
from
West Bridgford, England
@Zee_Alrifai @ThreeUK Don’t upset this customer. He’s very influential.
-
Tim Mottram
(@timothydavidmo1) reported
@ThreeUKSupport So you stole from me, made me call you out on it. Then used that incident to refuse to fix a situation your Agent tricked me into? WTAF!!!!!
-
sushi
(@avid__fan) reported
@SkyNews I use @VodafoneUK for my work phone and @ThreeUK for my personal phone. It’s a toss up between them as to which one has the worst 4G & 5G signal. Hopefully a combined network would plug some of those cavernous gaps in their respective networks.
-
Athens - The Truth
(@AthensTheTruth) reported
@ThreeUKSupport Your Contact web-page says "Live Chat is open 08:00 – 22:00 Monday to Friday, and 09:00 – 20:00 Saturday and Sunday" but right now, 7.57pm, your CHAT button IS NOT WORKING AT ALL. I joined "Three" because you offer "Wifi-Calling", but "Wifi-Calling" isn't working!
-
Rachael Jenkins
(@rachsamuel) reported
@ThreeUK hi, I’m contacting on behalf of my mother. She is currently abroad- her phone is showing 4G and signal but no messages are sending at all. We have checked data roaming is on. Any ideas what else we can do?
-
South Coast Cyclist
(@CoastCyclist) reported
@VodafoneUK and @threeUK are the two worst phone contracts I've ever had. Bad data, worse phone signal, ABSOLUTELY TERRIBLE customer service. I can't see how them merging would make anything either different or better @CMAgovUK
-
Dan France
(@danfrance) reported
@ThreeUKSupport power cut today.. 2hrs with most of the town of stafford off. Why was your network unusable in multiple locations? No redundancy? Family who use Three also experienced the same. Wasn’t until a got to an area with power and coverage i was able to use Three
-
Mark Leggett
(@ml3020) reported
@ThreeUKSupport on the network issues pages you have a message We’re fixing an issue with our network in this area You give no timescales or provide any updates it just shows the same message tried ringing up and told I will get an update in 7 days. Do t have a 4g signal