3 (Three)

3 (Three) Outage Report in Virginia Water, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Virginia Water, Surrey, England 12/05/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (35%)

    Total Blackout (35%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Hounslow, London, Camberley, Datchet, Guildford, Southall, Ealing, Farnborough and Kingston upon Thames.

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City Problem Type Report Time
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Ealing, England

    @bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

  • Sharpey Richard Sharpe (@Sharpey) reported from Maidenhead, England

    @ThreeUKSupport Thanks Laura. Do you have a date for when you plan to support watches?

  • caracasflat Caracasflat (@caracasflat) reported from London, England

    @ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕

  • LaurenVRhodes 🍁🍂✨Lauren Victoria Rhodes✨🍂🍁 (@LaurenVRhodes) reported from Richmond, England

    Oh great @threeuk is completely down again. In a few years it’s gone from being a great phone network to a terrible one. Will be switching in Feb - is anyone I know on EE? Do they have decent network coverage in London? #threedown @ThreeUKSupport

  • samyoung45 Sam Young (@samyoung45) reported from Bagshot, England

    @ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password

  • rikscha_ richard (@rikscha_) reported from Kingston upon Thames, England

    @ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.

  • stu_ziss Stuart Zissman (@stu_ziss) reported from Fairlands, England

    @ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Aldershot, England

    @ThreeUKSupport Yeah. On to chat support..... but of a game 😬

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    @ThreeUKSupport - can you please help?

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK

  • steve1964sw6 SW 6 (@steve1964sw6) reported from Camberley, England

    Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

  • Proindia6 Proindia (@Proindia6) reported from Hillingdon, England

    @ThreeUK what happen in Hayes area .. bad bad signal.. not even 4g ... it was 5g before..West London..

  • Sharpey Richard Sharpe (@Sharpey) reported from Maidenhead, England

    @steviemetime @ThreeUK Goodness. You have been promising that eSIM is “coming soon”, for (literally) years @ThreeUKSupport Please just be honest with your customers. If you are not going to support it, we can go elsewhere.

  • markinhants Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England

    @ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • carlbramhall Carl Bramhall 💙 (@carlbramhall) reported

    @ThreeUK Just had a call from someone claiming to be Three and saying my service will be restricted for an outstanding balance if I don't pay immediately. Sounds like a scam, but no! It really is Three. There's no other options to pay that won't cut my service off. Bad, bad, bad.

  • BigFishermanC Big Fisherman C (@BigFishermanC) reported

    @ThreeUK I’m a 3 customer but when I had a look online at the best deals for my new phone and contact I’m getting better deal from Fonehouse on 3 than directly from yourselves. However, this means I will be getting new phone number. Will I be able to keep my current number? B

  • SvenStears Sven Stears (@SvenStears) reported

    @ThreeUKSupport Number given to me by previous 3 customer

  • kemalh1 K (@kemalh1) reported

    @ThreeUKSupport what’s going on ? I’ve had no service for an hour

  • MarkSummerton Mark Summerton (@MarkSummerton) reported

    @ThreeUKSupport I have a 5g mast very close to my home but it seems very slow today, is there a problem with it? My postcode is L147PR

  • onepablo Naulus Madley (@onepablo) reported

    Dear @ThreeUKSupport Feb 12: Telephone support. Complaint dealt with amicably, refund agreed. May 24: Lots of calls (and hours) later, I still don't have the money we agreed. What is actually the point in calling? Complaint unresolved, do I contact OFCOM now?

  • CSI_Pete Pete Wright (@CSI_Pete) reported

    @RevRichardColes @O2 I went to @ThreeUK - and since then they’re service is so good I haven’t actually had to speak to anyone nearly a tenth as much. And then they got it sorted quite quickly.

  • VJOsgood Vicky Osgood (@VJOsgood) reported

    @ThreeUKSupport After a recent signal outage of several weeks due to upgrades, it's awful again today - with no prior warning! How can I find out when work is due to finish in my area?

  • Shafiqu80901490 Shafique (@Shafiqu80901490) reported

    @ThreeUKSupport hi there just try to call you and it says that you are having some technical issues really funny when I rang you guys before saying that I only get 1 bar and you promise me that on the 24th of may I will fix it guess still not fix and it’s been like this over year

  • ranjitboparai Ranjit Singh (@ranjitboparai) reported

    @ThreeUKSupport Hi I am out of service from three and my number is not working I can not get online due to my bank because I get OTP since 21/05/21.I requested passcode on 21/05/21 ref 30751492 not yet generated by back end team 0n 24/05/21 at 16:45.