3 (Three) Outage Report in Virginia Water, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Ruislip, London, Southall, Guildford, Fleet, Farnborough, Kingston upon Thames, Wembley, Twickenham, Woking, Hounslow, Camberley and Datchet.
| City | Problem Type | Report Time |
|---|---|---|
 Ruislip |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Deveena R
(@deveena_r) reported
from
Brentford, England
@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK A bit troubling that they were aware that I’m a @ThreeUK customer though, but Three said there had been no security breaches
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ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK Just had the same thing. Am about to have a live chat with Customer Service to check if it’s a scam- will let you know...
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
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𝔽𝕦𝕟𝕜𝕠 ℙ𝕠𝕡 𝕁𝕒𝕞𝕚𝕖
(@funkopopjamie) reported
from
Maidenhead, England
@ThreeUKSupport I want to leave your network but I will not be moving to another network. On your website it talks about PACs and STACs but they both mention "moving to other networks" which I don't want. Please help!!
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Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
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👣🎷बैन डौन्नल्ली
(@saxbend) reported
from
Ealing, England
I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Elman
(@ScarredNtScared) reported
The worst customer support I have ever experienced from @ThreeUK , suspending an account for no reason, refusing to give a reason other than stating it was “inappropriate”, accusing me of sending bulk texts when I have sent 0 and refusing access to the credit I bought
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Chris Postle
(@chrisjpostle) reported
Another day of extremely spotty broadband service from @ThreeUK. Internet's been down or slow all day. Is this a heat thing?
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Mary
(@citytravelmary) reported
@ThreeUKSupport I’m sorry guys, my new hub which I have for next 2 years b535 is not giving me a signal upstairs in bedroom also tried several extenders. I AM NOT HAPPY WITH IT please send me new Three 4g hub to try to see if I can het a signal there please DM me.
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Andy
(@AdamOda1966) reported
@ThreeUKSupport Sw9 9ns if you check your records I have complained about the terrible service I get for over 8 months . So not really a great example of customer service.
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David Wiggins
(@dmwiggins) reported
@ThreeUKSupport I live in America. I’ve been paying for six months for two lines I can’t use. No one on the phone will help me. No one will reply to my email. And I’m just getting lectured on Twitter about process that I am unfamiliar with. I. Need. Help. Getting. This. Done. Good grief.
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Alan Siddall
(@bungle666ue) reported
@ThreeUK is shocking at the moment, the number of dropped calls is unbelievable. Half hour on hold to talk to my bank, had 5 mins with the adviser mid problem, call dropped.. full signal and 5G, no reason for it, just chopped off.. and its not the 1st.. SORT IT OUT 3!
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Andy
(@AdamOda1966) reported
@ThreeUKSupport What is the point nothing changes I will bide my time and when my contract ends make my decision unless there is a significant change I will be forced to leave I work hard in the NHS I think I deserve a reliable service .
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Michael🇵🇸
(@Mike1878_) reported
@ThreeUKSupport I haven’t had any service for about 18 hours, any reason why? No bars.
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David Wiggins
(@dmwiggins) reported
@ThreeUKSupport Those are not the instructions I was given when I called customer service. And this whole Twitter thread is just yall telling me all the things I’ve done wrong or incomplete instead of just saying “here’s how we can help you resolve this.” I don’t even know where to go from here.
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Mandy Mangham
(@MandyMangham) reported
@ThreeUK How do I make a complaint about lack of customer service after over 10 years as a loyal customer?