3 (Three) Outage Report in Virginia Water, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Hounslow, Ealing, Woking, Hayes, Farnborough, Aldershot, Guildford, Slough, Southall, Camberley, Fleet, Bracknell, Windsor and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
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| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
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JC
(@JordanCourt94) reported
from
Wokingham, England
Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.
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SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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amy dyfan
(@amydyfan1) reported
from
Hillingdon, England
@ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃
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Lyn Paul 💙
(@LynPaul6) reported
from
Slough, England
@ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!
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Mark
(@edwarrditis) reported
from
Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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𝔽𝕦𝕟𝕜𝕠 ℙ𝕠𝕡 𝕁𝕒𝕞𝕚𝕖
(@funkopopjamie) reported
from
Maidenhead, England
@ThreeUKSupport I want to leave your network but I will not be moving to another network. On your website it talks about PACs and STACs but they both mention "moving to other networks" which I don't want. Please help!!
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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lenorLavish
(@LavishLenor) reported
@EE Hi I’ve had a new Direct Debit come through but it’s for @iDMobileIreland which uses @ThreeUK network. Is this you? My bank tell me that there is no amount £ listed.
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Beatlesfan
(@EnglishmanAbrod) reported
@Three_Is_Broken @ThreeUK They're the worst network I've ever used and they just put their prices up. I'd rather pay O2 or even giffgaff (if they're still going) than pay for another month with @ThreeUK
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Vijay
(@Vijay14307) reported
@ThreeUKSupport Wen a customer is facing a problem for 12 days which u r not able to resolve y can’t u contact the customer directly ??? What is stopping u from doing that ? If u look into the complaint 30190928 u will get all the details right ? All false promise read the history then come here
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Vijay
(@Vijay14307) reported
@ThreeUKSupport Connected to a chat & they asked me to call 08000338013 when I am not able to many any outgoing call 🤪 my friend called and connected through conference for 1 hour same old story we have found the problem it will be resolved it 48 hours in the last 12 days u had many 48 hours
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KoziK
(@PszemeKozik) reported
@ThreeUKSupport He has. He has been told yesterday that his number will be back with him at 10:00 today. He was told this 50hrs ago. Today when he tried to contact support he has been transferred 5 times to different operators for an hour until he gave up and raised complaint.
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Neil
(@celtic_ape83) reported
@ThreeUKSupport Yeah this has become a joke now. Waited a week for my pending order to be cancelled so I can reorder or get my PAC code and leave. Cust of 10 years. This is ridiculous folks. This is a tech issue why can't it be flagged and fixed within a week!
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Jessica Brierton
(@JessicaBrierto1) reported
@ThreeUK I am absolutely drained by your horrific customer service. I returned a handset to you which you claimed I didn’t return. Then when I provided you with tracking details which shows the phone as delivered your team say they need 72hrs??? This was 3 weeks ago!!!!
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Vijay
(@Vijay14307) reported
@ThreeUKSupport R u not ashamed of this ? In the last 12 days same story it will be resolved in 48 hours as there is a profile issue 3 times as story in 12 days nobody has a clue to resolved it coz u guys have no skills at all to resolve this simple issue what will I do in a emergency ???
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Oberyn Martell of Ikeja Along
(@agbolutai) reported
@ThreeUK your network should be the worse in any developed nation. I'm sure @GlobacomNigeria would even do better than this. What sort of frustration is this?
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Jackson
(@Jackson93439084) reported
@ThreeUKSupport Still no network isle of wight , whats going on ?