3 (Three) Outage Report in Virginia Water, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Fleet, Farnborough, Kingston upon Thames, Wembley, Twickenham, Woking, Hounslow, Camberley, Datchet, Guildford, Southall and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Total Blackout | |
| Fleet |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough
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richard
(@rikscha_) reported
from
Kingston upon Thames, England
@ThreeUKSupport Why no visual voicemail. It was introduced 2007 ! Why do I have to still use some mediocre voicemail service from the far past. Apple Watch is a reason for switching away after 11 years quite frankly.
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!
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Richard Sharpe
(@Sharpey) reported
from
Maidenhead, England
@ThreeUKSupport Thanks Laura. Do you have a date for when you plan to support watches?
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Sarah 🧡
(@MissusWebb) reported
from
Ealing, England
@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈
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Richard Sharpe
(@Sharpey) reported
from
Maidenhead, England
@steviemetime @ThreeUK Goodness. You have been promising that eSIM is “coming soon”, for (literally) years @ThreeUKSupport Please just be honest with your customers. If you are not going to support it, we can go elsewhere.
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Ben Murray
(@Ben_Murray) reported
from
London, England
@ThreeUK - I've been sent a letter from CARS on your behalf for a service that I've not used and tried to cancel. I've just phoned 3 and they say they cannot discuss the matter as the postcode I gave (on the letter, could only have come from you) was incorrect. What can I do?
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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PTI Tehsil Kotli AJK
(@UkKashmiri) reported
@ThreeUK I upgraded my 2 contracts and got good deals but later they sent me 3 contract letters with completely diffrent deals. Then i did complain Ref 30899734 but they also tried to help colleagues. I have all conversations recordings. They all liars and waste of time.
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Gavin Hyatt
(@GavinHyatt) reported
@ThreeUK @Three_Is_Broken So.. what alternative is there to switching airplane mode on and off 20 times a day to try and get a signal? It's not the sim and its not the handset... your network is broken.
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Richard Ireland
(@richardireland) reported
@ThreeUKSupport That BS? No. You have granted a fraudster access to place a new order, you recognise this is fraud, but you won't let me close the account and end service.
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Melonie Isaacs
(@MelonieIsaacs) reported
@ThreeUK Your service is very misleading and being offered a new deal with no upfront cost because my handset is faulty was great until I was hit with my end of contract amount even after I had explicitly told the advisor that I could not afford ANY upfront fee! Angry customer!
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Richard Ireland
(@richardireland) reported
@ThreeUKSupport They repeatedly gave me bad information 'Scott@ and they repeatedly refused to connect me to the Fraud team to allow me to get the service terminated. Memorable details have all been set to "IAMTHEFRAUDSTER" to demonstrate precisely why what your colleagues asked to do was wrong
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A.H.M.
(@teamjohntee) reported
@ThreeUKSupport My SIM with other provider is still active as receiving signal...clearly you've not ported the number as you said you would!
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Reuby
(@Devadamsel) reported
@ThreeUK I've been unable to use my 3 sim for months now. No network connection, I can't call or receive calls. Customer service haven't been any help. I had to get a new sim with another network just to stay connected. I'm on a 2 yrs sim only contract, stuck paying £20 monthly😭
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Rob (James Robinson)
(@jamesbrobinson) reported
@ThreeUKSupport Thank you. I can confirm it worked fine when I was on the Three network; however, whilst connected via my Three HomeSignal, it doesn’t. Not a big deal for me since I’ll be on wifi here, but is this something that will get fixed in a firmware update to HomeSignal?
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Monsieur Cacahuète
(@MonsieurCacahu1) reported
@ThreeUKSupport @Ofcom Can you confirm when I request and used the STAC code , my Three account will get closed . The Three Customer Service on the phone said using the Stac code won’t cancel my contract, it is simply transfer the details to my new provider.
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Rob C-W
(@fluxboi) reported
My lovely @ThreeUK I now have a fabulous 5G signal at home. Any idea when I’ll be able to order 5G broadband? Contract with @Sky is nearly up. Goodbye pointless landline rental. Hello 5 times my current speed.