3 (Three)

3 (Three) Outage Report in Virginia Water, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Virginia Water, Surrey, England 11/27/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (15%)

    Phone (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Southall, Ealing, Farnborough, Hounslow, Kingston upon Thames, Wembley, Lightwater, West Byfleet and Brentford.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

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3 (Three) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

  • floppyrubber chris froome+ (@floppyrubber) reported from Hillingdon, England

    @ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

  • ekennedy29 Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • HimanshuPatel81 Himanshu H Patel (@HimanshuPatel81) reported from Ealing, England

    Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • kennycosplaystu Kenny Cosplay Stuff (@kennycosplaystu) reported from Bracknell, England

    @ThreeUK are you guys having an outage? My mobile Internet can't reconnect

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈

  • siouxian click'n'knit (@siouxian) reported from Wokingham, England

    @ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.

  • COCOCHAPZ_ C (@COCOCHAPZ_) reported from Ealing, England

    @ThreeUK you lot need to fix up

  • msemmyburrows E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Ealing, England

    @bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • silverchaise Trudie McClatchie (@silverchaise) reported

    @ThreeUKSupport hi I can't dial out is this part of todays issues please? I can see th phone dialling but it's silent

  • ktitten kt (@ktitten) reported

    @nazarryilmm @ThreeUK Yep I've had the same issue,spotting service from Sunday and today nothing at all

  • ValMarshall Valerie Marshall (@ValMarshall) reported

    @ThreeUK Are you kidding? It’s been 8 hours now. Pathetic. Soon to be ex customer.

  • gad1275 Gad1275 (@gad1275) reported

    @ThreeUK Phone been down for hours still not working @ThreeUK

  • PaulJohnLe17855 Paul John Leadbeater (@PaulJohnLe17855) reported

    @iD_Mobile_UK @ThreeUK I haven't got any problem with mine, all okay.

  • SARA_IMAAN R (@SARA_IMAAN) reported

    @glasgowbila @ThreeUK The worst thing is, my daughter has gone on a residential trip, only communication we have, is a call. And if she trys, she won't get through to us! Hope she don't think we are ignoring her 😭

  • 1970markbomber 1970markbrown (@1970markbomber) reported

    @ThreeUK it's 2025 and you've not fixed the problem in close to 10 hours,,you bunch of ******* idiots , worst UK network by a country mile

  • TypicalMrMyz @PreeDaPreeya (@TypicalMrMyz) reported

    @ThreeUK Time to leave three. Merging was a bad idea

  • SinghT2j kings tj (@SinghT2j) reported

    @3MobileCoverage @ThreeUK has to be the worst’s network ever , have never know a network to go down more than yours been with you 3 years and the amount of times you have issues is ridiculous may be I should have stayed with my old provider never had a problem with them

  • rock_dodd Rock Dodd (@rock_dodd) reported

    @EarlKirby @ThreeUK The words greedy, useless, stupid, fvcking and cvnts leap to mind