3 (Three) Outage Report in Virginia Water, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Hayes, London, Woking, Farnborough, Hounslow, Aldershot, Guildford, Slough, Southall, Camberley, Fleet, Bracknell, Windsor, Ruislip and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Richard Sharpe
(@Sharpey) reported
from
Maidenhead, England
@ThreeUKSupport Thanks Laura. Do you have a date for when you plan to support watches?
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Himanshu H Patel
(@HimanshuPatel81) reported
from
Ealing, England
Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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Sarah 🧡
(@MissusWebb) reported
from
Ealing, England
@bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈
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Richard Sharpe
(@Sharpey) reported
from
Maidenhead, England
@steviemetime @ThreeUK Goodness. You have been promising that eSIM is “coming soon”, for (literally) years @ThreeUKSupport Please just be honest with your customers. If you are not going to support it, we can go elsewhere.
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Tappa
(@tappa1984) reported
@ThreeUKSupport good morning! It’s now day 3 of no Netflix availability, are you any closer to resolving the issue??? Thanks 👍🏻
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Gen. Rankor
(@GenRankor) reported
Still not working 3 days now. When will this be sorted? @ThreeUKSupport @ThreeUK
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Anthony Bibby
(@Bibby8Anthony) reported
@ThreeUK customer services, I think based out in India,have got to be the worst customer services ever. Never have I experienced such a bad experience.....since I had a leesoqnl account for my daughter growing up about 20 years ago. They are a complete and utter nightmare.
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lisa lesley
(@LesleyLisa) reported
@ThreeUKSupport This is now going into 3rd day of no service? Any update please?
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Philly D
(@PhilDay82) reported
@ThreeUK what the hell is going on with your network?!? 2 days now and hardly any service. Cannot make any calls. Poor internet. Cannot get emails. Sort it out and give me a refund on this awful service.
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Stephen Radford
(@steve228uk) reported
@ThreeUKSupport we’re into day 3 of multiple services not working on your home broadband. No responsibility accepted by you; no sign of a fix any time soon. Please give us an update or you’re going to lose customers.
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Bandz123
(@Bandz1236) reported
@ThreeUKSupport @threeuksupport Why is my snapchat down for 3 days and I know people on 3 network and its working for them!
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dan Pad
(@danPad6) reported
@ThreeUKSupport I’m assuming you’ll provide an update to customers as to what the actual problem was for the past 2 days and compensation for lack of service
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Abhinav Sharma
(@abs666) reported
@ThreeUKSupport Hi. I mistakenly put through an upgrade on 19th Jan and immediately requested for it to be cancelled. A week later the cancellation still isn't reflected on my account. I've spoken to numerous customer advisers and keep being told it will be done "soon". Yesterday
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sue🏳️🌈🌈💜🤍💚
(@eleonorasfalcon) reported
@ThreeUKSupport True, but please fix Snapchat it’s still broken at 9.30 am 26/1/22