3 (Three) Outage Report in Virginia Water, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (55%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Ruislip, Hounslow, Ealing, Woking, Hayes, Farnborough, Aldershot, Guildford, Slough, Southall, Camberley, Fleet, Bracknell and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Josie Rice
(@MissRice_PE) reported
from
Camberley, England
Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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Mike Sankey
(@RunSankeyRun) reported
from
Bracknell, England
@ThreeUKSupport hi massive problem with 3+ app. Can’t log in, it won’t reset password. Help please
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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debbiedraws
(@debbiedraws1) reported
from
Guildford, England
@ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.
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amy dyfan
(@amydyfan1) reported
from
Hillingdon, England
@ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Lyn Paul 💙
(@LynPaul6) reported
from
Slough, England
@ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!
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Mark
(@edwarrditis) reported
from
Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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JC
(@JordanCourt94) reported
from
Wokingham, England
Can Singha beer **** their contract off as well. Them and @ThreeUK walking in the same day would be unreal.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Claire 🌜🌞
(@ClaireAFC2020) reported
@tescomobile @ThreeUK should be sorry for the absolute con of unlimited internet however, phone only works on wifi! The signal is shocking
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cantonographer
(@cantonographer) reported
@ThreeUKSupport @threeuk would happily waste your time in order to dissuade you from filing a complaint. Spent about 2-3 hrs in order to get return of 30p overcharging. In reality if I had known this before - like Prince Charles said about banging yr head against a brick wall -great when u stop!
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Zoe Scott
(@scott_zmscott) reported
@ThreeUK the network coverage is appalling as is your customer service. I have called FOUR times now to get the issue resolved and still nothing even after being sent a new sim card. As soon as possible I will be changing networks #3phonenetwork #poorcustomerservice
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Brian Whelton
(@brianwhelton) reported
@ThreeUKSupport I'm trying cancel my account with you, and it's providing to be the hardest thing I've done all week as I can't get the text you insist on sending with information on my data only SIM!!!!! #Help
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Tieryn -りー カレン
(@Tieryn_) reported
@ThreeUK Any help? Got a 3 phone yesterday, number due to move today but the text sent has two 44s in place of the 07 at the beginning of the number to be transferred. Will it still transfer okay? I can't make a new my3 account, register isn't an option just log in.
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Amy - Justice is coming
(@AmyaUKbelieber) reported
@ThreeUKSupport my data doesn’t work, unless connected to wifi! My iMessages are able to send but I am not able to use the internet or any apps. Can you help me out? Thanks.
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effy
(@iworld_i) reported
@SamsungMobile @ThreeUK I don't know if it's just me or what but anytime I use my WiFi over 3/4 days indoors and I step outside, I have to reset my network settings cause I can't use my data to browse,gets me really frustrated especially if I need to use the map or make transfers
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C
(@l0oK1nG) reported
@ThreeUKSupport 48 hours after speaking to three still nothing! This is the worst customer service I’ve ever known! No wonder your feed is absolutely full of people complaining
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JJ McAuley
(@1JJMcAuley) reported
@ThreeUK I need to speak to someone about an upgrade that I was actually due in August 2019, since that time 3 have had over £1100 of my hard earned cash and I haven’t had a new handset! I’m sick of dealing with people who can’t resolve the problem! Who CAN actually solve this???
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Roo
(@AK92_xo) reported
@ThreeUK @ThreeUKSupport just had a call from someone claiming to work for 3 offering a ‘good deal’ for a phone contract. When challenged, they swore and put the phone down. Please note the numbers: 033002711914 & 03300271423