3 (Three) Outage Report in Virginia Water, Surrey, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (54%)
-
Phone (18%)
-
Total Blackout (17%)
-
Wi-fi (8%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Hounslow, Ealing, Woking, Hayes, Farnborough, Aldershot, Guildford, Slough, Southall, Camberley, Fleet, Bracknell, Windsor and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
-
ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK Just had the same thing. Am about to have a live chat with Customer Service to check if it’s a scam- will let you know...
-
karl matthews
(@karlos437) reported
from
Kingston upon Thames, England
@ThreeUK need to speak to uk person who can help!! Foreign call centres:(
-
Proindia
(@Proindia6) reported
from
Hillingdon, England
@ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet
-
Deveena R
(@deveena_r) reported
from
Brentford, England
@ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
-
Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?
-
👣🎷बैन डौन्नल्ली
(@saxbend) reported
from
Ealing, England
I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)
-
Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
-
Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
-
Kevin Hogarth
(@KevinHogarth) reported
from
Ealing, England
@ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles
-
Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
-
Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
-
Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
-
Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
-
ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK A bit troubling that they were aware that I’m a @ThreeUK customer though, but Three said there had been no security breaches
-
Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@Dinalli @ThreeUK I hate Three, can’t wait to leave them 🙈🙈🙈 nothing but issues since I last contacted them, they just didn’t care enough !!! Hope you get your issues sorted mate xx
-
jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
-
Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
Robbo@pitchside7
(@chrisrobson1163) reported
@ThreeUKSupport what's happened to the signal in YO86NN
-
Chris M
(@Chris815_) reported
@ThreeUKSupport Ordered a new sim only contact back in Nov. Never arrived. Called up,replacement sent out. Sim arrived 20 days later. Has never worked. What I guess to be the replacement sim arrived 24 Dec. Sealed empty envelope. (1/2)
-
Joe Powell
(@Joe_Damarsio) reported
@ThreeUKSupport Hi 3 my old mobile number was supposed to be moved from my old network to 3 on the 24th but it has not done so. I'm also getting access denied when I try to sign in to my3 and use the website, even the homepage. Is there anything you can do to help?
-
zoemcphee
(@zoemcphee1) reported
@ThreeUKSupport It said successful .I have just tried again and it says now there is an issue
-
Eamonn McErlane
(@eamomce) reported
@ThreeUK 1.5 hours of my life ill never get back. Woeful customer service. 🥴🥴 #remaincalm #prefertobewaterboarded
-
Chris M
(@Chris815_) reported
I've been to a 3 shop before lockdown for assistance, been promised 2 callbacks today by customer services. No calls have been made back to me. First payment is due in coming days and I'm still with @EE and no service has yet been provided by @ThreeUK. How do I escalate?
-
Chris
(@cmcconnell1983) reported
@ThreeUKSupport your network coverage is shocking and I cannot have a telephone conversation without it going off half way through!
-
liv
(@viawalkr) reported
@ThreeUK i am absolutely appalled by your customer service team and if it wasnt for stores who have the xhance to solve my issue i’d be cancelling right now. can assure you i wont be renewing my contract next year.
-
Stuart Lambert
(@Stu_Lambert) reported
@ThreeUKSupport So your message that suggests work is being completed is inaccurate. We have instead received sub par service for the last few days!
-
Emma Edgar
(@EmmaEdgarr) reported
@ThreeUKSupport Hey my postcode is BT412EY and the model of the device is a HUAWEI B535- 232. We were getting such good service but no matter where we put the broadband it just doesn’t pick up good signal any more