3 (Three) outages and service status in Virginia Water, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Virginia Water, including 0 direct reports.
- The most common problems reported in this area mention Internet and E-mail.
- Internet (80%)
- E-mail (20%)
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Virginia Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 3: Problems at 3 (Three)
3 (Three) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Virginia Water, England
The most recent 3 (Three) outage reports came from the following cities: Southall, Camberley, Hounslow, Ealing, Northolt, Guildford, Virginia Water, Woking, and Lightwater.
| City | Problem Type | Report Time |
|---|---|---|
 Southall
|
Internet | 9 days ago |
|
Camberley
|
11 days ago | |
|
Southall
|
Internet | 13 days ago |
|
Hounslow
|
Internet | 24 days ago |
|
Ealing
|
Internet | 29 days ago |
|
Northolt
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Sam Young (@samyoung45) reported from Bagshot, England@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Miserable Kingston (@miserablekings) reported from Kingston upon Thames, England@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Emma Kennedy (@ekennedy29) reported from Wokingham, England@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Nicole (@laughinglongest) reported from Spelthorne District, England@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Daniel Sherlock (@mcsherlocks) reported from Wokingham, England@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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chris froome+ (@floppyrubber) reported from Hillingdon, England@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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Chemmy Alcott OLY (@ChemmySki) reported from Richmond, England@ThreeUK terrible customer service and no loyalty to remaining customers 😡😡
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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Harvey (@HarveyWelch) reported from Wokingham, England@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Jason Ford (@jasonford1988) reported from Kingston upon Thames, England@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Sarah 🧡 (@MissusWebb) reported from Burnham, England@OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !
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Sarah 🧡 (@MissusWebb) reported from Burnham, England@Dinalli @ThreeUK I hate Three, can’t wait to leave them 🙈🙈🙈 nothing but issues since I last contacted them, they just didn’t care enough !!! Hope you get your issues sorted mate xx
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Lyn Paul 💙 (@LynPaul6) reported from Slough, England@ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!
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Don Constance (@snaprails) reported from Ealing, England@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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Kurt Kiefer (@k1rtk) reported from Ealing, England@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
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Sarah 🧡 (@MissusWebb) reported from Burnham, EnglandAnyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢
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click'n'knit (@siouxian) reported from Wokingham, England@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Matt (@MattGiles1993) reported from Hillingdon, England@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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John craig Sinclair (@JohncraigSincl2) reportedIF ANYONE HAS GOT SIMCARD ONLY CONTRACTS WITH @ThreeUK, CANCEL THEM AS QUICKLY AS POSSIBLE AS IT'S ADDING A MINIMUM OF £12.16 ONTO YOUR DIRECT DEBIT BILLS WITHOUT NOTIFYING YOU AS I ONLY FOUND OUT 10 MINUTES AGO
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loulitagill (@loulitagill) reportedDo not bother at all taking our a contract with @ThreeUK I’ve had nothing but problems. I’ve called after a week of waiting to cancel my contract and still being told there’s an order “stuck” because I returned faulty kit. Come on Three, you’ve got to do better.
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Robbo$ONDO (@Robbo2024) reported@robj3d3 @ThreeUK Best bet use a Revolut sim. I had the same issue with 3. £12.50 a month with Revolut keep same number, 20GB while abroad and 50mins calls. Took 2 days to get old number transferred.
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Darpan_V_S (@DarpanVS) reported@ThreeUKSupport can you improve your 5G speed it’s worst than 2ng nowadays please.
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Craig 🧣 (@cmckopite1983) reportedTruly awful company to be with @ThreeUKSupport can't wait to leave.
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Jeremy Goff #RejoinEU #FBPE #PRT (@Jerry83560) reportedTried to help a friend modify his @ThreeUK tariff, found the >£290 one-off exit fee outrageous. He's happy to stay, just wanted to modify. Guess what he'll do when contract ends?
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Neha Patel (@Nehajp1) reported@ThreeUK no network in my area for months. How do you plan to compensate the fact it's taking so long to fix the issue?!
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jimmy (@jimmysunny85) reported@ThreeUK there is your ******* proof right there you absolutely horrible cnts!!
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Glenn Smith (@gupster) reported@ThreeUK FYI network outage in Ta178tg after a power outage. Signal showing but not data connection.
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Thor (@Thor_ThunderXI) reported@ThreeUK I think did a mistake by choosing three as network provider speed is slow and I am paying just for nothing if I have use WiFi 24/7 It’s how to come out of contract????