3 (Three) Outage Report in Virginia Water, Surrey, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 19: Problems at 3 (Three)
3 (Three) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (28%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Slough, London, Southall, Dorking, Wembley, Hayes, Isleworth, Aldershot, Farnborough, Wokingham, Ealing, Staines, Uxbridge, Hounslow and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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The Crazy Stewart Ukle Kaycee
(@KayceeThePrettY) reported
from
Brentford, England
Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .
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Matthew John Earley
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Rup Walker
(@rupinjapan) reported
from
Ealing, England
Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed
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JessieAnna
(@Jessieanna1975) reported
from
Hillingdon, England
@ThreeUKSupport waited all day for my upgrade to be delivered and it has not arrived. I have also not received a email telling me what time it should arrive like you said i would. I have phoned up your customer service twice and had no help. Disgusting service!
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Jo Brianti
(@JBrianti) reported
from
Ealing, England
@ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained
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James Street
(@JamesPhizKFC) reported
from
Kingston upon Thames, England
@ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware
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serendipity247
(@Serendipity247) reported
from
Hillingdon, England
Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days
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Chemmy Alcott OLY
(@ChemmySki) reported
from
Richmond, England
@ThreeUK terrible customer service and no loyalty to remaining customers 😡😡
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Hillingdon, England
@ThreeUKSupport No updates ill just take it, its not working as your end.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
@ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks
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Emma Nicholson
(@EmmatheMinx) reported
from
Hillingdon, England
@ThreeUK can you tell me why again ! I have been to Europe yesterday to Barcelona and my phone won’t work , yes data roaming is on and now im going to Prague am I going to have the same issues . Everywhere else around the world on go roam works just not Europe !!!
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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Adrian Musto
(@adeymusto) reported
from
Brentford, England
@ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.
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Matthew John Earley
(@o0MattE0o) reported
from
Bracknell, England
@ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Sandra Pickering
(@opento) reported
@ThreeUK When will your network be functioning in ML7 please?
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Rhomany💜💜💜
(@rhomany) reported
@ThreeUK Getting a tonne of spam calls from 0800 052 1251. Hang ups & someone claiming to be @virginmedia (they’re not), asking for security information. I’ve reported it many times to 7726 and blocked it but now I’m getting hang up voicemail messages. 😡 Please help!
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Adja Amy Dibassey
(@adjaamy) reported
@ThreeUK I am so very dissapointed with 3! I have been a customer over 11 years. I was sent a faulty phone on my new contract! I have contacted on several occasions with no help received! My contract is 23 months and I honestly cannot be suck with a FAULTY PHONE!
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Dr. Shalom Favour
(@shalom_123) reported
@ThreeUK What's happening @ThreeUK @ThreeUKSupport your network is down. I can't browse...
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SpiderElectron
(@SpiderElectron) reported
@ThreeUKSupport Please can you say when the disruption to signal in G69 area will be resolved? Working from home is impossible. Already spoke to tech support over pst few days and they just tell me it'll be fixed 'today' each time.
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Dr. Shalom Favour
(@shalom_123) reported
@ThreeUK Poor network
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⚠️Skeleton O'Rourke⚠️
(@Ghoul_of_London) reported
@ThreeUKSupport I received a bizarre letter saying my mobile phone contract is up, do I want to continue or leave etc. I don't have such a contract with you but do have 5G broadband, has something got muddled up in your databases, perhaps? I want to ensure my service stays as is.
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Daisy Swain
(@Daisy_Swain) reported
@ThreeUKSupport How long does an upgrade take? Still getting slow downloads on 4G.
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Custardtartsarebae
(@eattofu_benice) reported
@ThreeUK I’m experiencing awful 4G speed today. Yesterday maintenance was being carried out. However, today apparently coverage is back to normal…. It’s not :/ I’m located in Bath, UK
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Daniel Spraggon
(@dsprag5) reported
@ThreeUKSupport I’m not receiving verification codes through via text from any of the short numbers. I keep getting told it’s a problem on the other parties side, I would believe that if it wasn’t WhatsApp, Starling and PayPal + my partner is getting texts from them fine and she is on EE