3 (Three) Outage Report in Virginia Water, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Virginia Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (20%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Fleet, Farnborough, Kingston upon Thames, Wembley, Twickenham, Woking, Hounslow, Camberley, Datchet, Guildford, Southall and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Billy Christopher
(@BillyCee92) reported
from
Richmond, England
@ThreeUK sort your shit out! Internet is ******
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Laura Crimmons
(@lauracrimmons) reported
from
London, England
@dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue!
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Nick Szewciw
(@Touring_Tech) reported
from
Hillingdon, England
@ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.
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Sunny T
(@Sunny_88_) reported
from
Ealing, England
@ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.
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Niall O'Malley
(@niallomalley) reported
from
Kingston upon Thames, England
@ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…
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| 🇲🇦🇬🇧🐐 #CFC 💙 |
(@ShavnDaily) reported
from
Hillingdon, England
So 3 Network has been down as early as 4:30am .. it’s now Lunchtime for me at work and still no Data or Phone Services available 😤🤔 having to resort to my work WiFi 😭 I have Unlimited Data WTF .. so I’m expecting a days compensation @ThreeUK @ThreeUKSupport
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Martin Walker
(@MartinWWalker) reported
from
Kingston upon Thames, England
@ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly
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David Sansun
(@RFN_David) reported
from
Maidenhead, England
@ThreeUKSupport SL6 3LW, SL4 4PN, SL4 1TG, SL1 7EP - iPhone SE I’ve been with Three for 2 years and it’s been persistently bad in those places since then.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Michael Knight
(@MJKN1GHT) reported
from
Wokingham, England
@ThreeUKSupport Tried that full power off and restart too...wife has same issue. Think localised can you check if issues still in area
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport I have the restart my phone every day in an attempt to pick up the data in the area...if it succeeds it’s then super slow at doing anything
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Craig R 🇹🇩🌹
(@craigr98_2016) reported
from
Hillingdon, England
@ThreeUKSupport are there issues with your in the #ub10 area being having issues since yesterday on and off. Data connection keeps dropping.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Nick Szewciw
(@Touring_Tech) reported
from
Camberley, England
@ThreeUKSupport I did listen to them, twice none of them said “to speak to an advisor about our complete lack of decent customer service press #” But enjoy your jokes.
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Tom Carter
(@tkcarter82) reported
from
Maidenhead, England
Hello @ThreeUK long time customer here, extremely disappointed to see that you are funding the mail, and that your name is alongside this article which dismisses actual hate crime as a hoax - please withdraw your funding from the mail or I will have to reconsider my account
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Tim English
(@mrtimenglish) reported
from
Ealing, England
@ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job
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Kate
(@katesj1983) reported
from
Wokingham, England
@ThreeUKSupport over the last few months every morning I have noticed issues with the data in my area...the minute I leave my house...nothing..nothing till I get in to town which is a good 15 min walk away....
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK Poor customer service! 3rd call ask for manager agent refused to put me through. No bill no payment! No online bill service! How many months does it take to fix an issue! My post from yesterday ignored!
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Joseph Joester
(@yhwhynot) reported
from
Brentford, England
OK my phone network is finally back, ****** pricks the lot of you @ThreeUK
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Gendal Brown
(@gendal) reported
@virginmedia @ThreeUK The message - from the morons at @ThreeUKS - says I have to use to *their* access point instead. EXCEPT… they don’t have access points everywhere. Eg nothing on Elizabeth Line. So they’ve disabled support for Virgin - which worked - in favour of their system - which doesn’t.
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Lee Dickinson
(@leedicko147) reported
@ThreeUKSupport Then as a reputable company such as Three they should make a one off credit to the customer rather than lie and inconvenience them. The amount of time I've wasted on the phone with incompetent members of staff is worrying.
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horse 💙💛 🖤
(@splke) reported
@Nigel_Gamble @ThreeUK @SalesforceUK Very similar here very frustrating trying to get any resolution to billing errors
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Andrew Flannery
(@andyflan) reported
In an age of customer support @ThreeUK (@threeuksupport) are from a bygone era. Amongst their many faults, they don't answer the phone. There are people on the live chat but they don't do anything except placate you. If you're on the hunt for a mobile provider, look elsewhere.
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Richard Gendal Brown
(@gendal) reported
@virginmedia The problem is this: @ThreeUK customers on TfL have always been able to access internet using Virgin Media access points. You have to set up a password but it works. Until now. Now, if I try to use your access points, a message from Three comes up saying it’s no longer supported.
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Lee Dickinson
(@leedicko147) reported
I have had some poor service in my time, but no one has stooped as low as @ThreeUK @ThreeUKSupport . "All calls are recorded", but still persist in lying to a loyal customer. In complete disbelief as to how I have been treated. Ombudsman Services it is.
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lauren faith
(@laurenkfaith) reported
@ThreeUKSupport Still no luck :( plzzzz help!! It’s not safe to have a phone I can’t use in another countryyyyy
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Mark Brown
(@markbrown_) reported
@ThreeUKSupport Hi there, some unexpected charges are on my acc for the last few days. I need to see an itemised view to see which number has caused these. I’ve spoken to webchat twice and both times they’ve said they would send me it via email and then haven’t - please help!
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Mobes
(@Mobes71196487) reported
@ThreeUK I cannot contact your customer service due to out of hours but you've not applied a credit to my latest bill, I'd like to speak with someone at @ThreeUK as I've been messed around multiple times for this now, getting very frustrated again!!!!
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PatMac Radio UK
(@PatmacU) reported
@ThreeUK you guys have suspended my service for more than 18 hours now.. I don't owe you any money.. but I'm not getting service.. I can't even get to your customer service.. I was told how lame you guys operate but I didn't listen.. smh