3 (Three)

3 (Three) Outage Report in Virginia Water, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Virginia Water, Surrey, England 03/05/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Aldershot, Southall, Ruislip, Hounslow, Ealing, Woking, Hayes, Farnborough, Guildford, Slough, Camberley, Fleet, Bracknell and Windsor.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomAldershot Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomSouthall Wi-fi

Community Discussion

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3 (Three) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

  • EmmatheMinx Emma Nicholson (@EmmatheMinx) reported from Hillingdon, England

    @ThreeUK can you tell me why again ! I have been to Europe yesterday to Barcelona and my phone won’t work , yes data roaming is on and now im going to Prague am I going to have the same issues . Everywhere else around the world on go roam works just not Europe !!!

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Yiewsley, England

    @ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...

  • JamesPhizKFC James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport No updates ill just take it, its not working as your end.

  • ChemmySki Chemmy Alcott OLY (@ChemmySki) reported from Richmond, England

    @ThreeUK terrible customer service and no loyalty to remaining customers 😡😡

  • Jessieanna1975 JessieAnna (@Jessieanna1975) reported from Hillingdon, England

    @ThreeUKSupport waited all day for my upgrade to be delivered and it has not arrived. I have also not received a email telling me what time it should arrive like you said i would. I have phoned up your customer service twice and had no help. Disgusting service!

  • R5Latvia Rihards (@R5Latvia) reported from London, England

    @ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/

  • JBrianti Jo Brianti (@JBrianti) reported from Ealing, England

    @ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained

  • adeymusto Adrian Musto (@adeymusto) reported from Brentford, England

    @ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England

    @ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • ELarkin25 Elena Larkin (@ELarkin25) reported from Richmond, England

    @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Bracknell, England

    @ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.

  • KayceeThePrettY The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England

    Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • ClareCjackson71 Clare Jackson (@ClareCjackson71) reported

    @ThreeUK @SamsungUK @GadgetsBoy Love the fact you promote things but can’t even fix your crappy network!!!

  • l_malen malen SL (@l_malen) reported

    @ThreeUKSupport Hi Kim, how am I supposed to download the Three UK app on my phone ( I assume it’s not on pc) without the number since I don’t get network either ..

  • OasisEminem Eminem's alter ego (@OasisEminem) reported

    @ThreeUK is my3 down I cannot get on

  • MarkCha67548314 The SPG(unofficial) (@MarkCha67548314) reported

    @ThreeUKSupport I think it was an email as I did get a Nokia 1.3 with the contract but the phone was terrible so I bought a Motorola G8 lite, which has been much better, but the three app won’t log me in on the phone app, keeps coming up with...oops something went wrong there, please try again.

  • megatron_5001 Blahblah (@megatron_5001) reported

    @ThreeUKSupport Can you pls help with this issue?! I cant login to my account and get the following - my3auth.text.generic.error

  • TheSuperAU Jim Doolan (@TheSuperAU) reported

    @ThreeUKSupport Its a sim card error message stating that no sim is inserted. I've been sent from pillar to post for 5 days now with the same fault. Disgraceful service.

  • Linsa119 David Linsdell (@Linsa119) reported

    If you upgrade with @ThreeUK and they advertise free items such as a Samsung watch, do not expect to receive the watch. @ThreeUKSupport will not help either, when you ask for proof of purchase they do not send it so you cannot claim the watch!

  • colinbycroft Colin Bycroft (@colinbycroft) reported

    Yay! So, after starting porting me in on 7th Jan, on the 22nd my phone and broadband are both now working correctly - 15 days to do a 24 hour max job, and many hours of my time and patience spent trying to sort out your issues... well done #threeuk, #3UK... I'll leave that there.

  • akcherrybomb Aleasha Marland (@akcherrybomb) reported

    @ThreeUK I really need some help with an issue with a recent order. After calling twice, being put on hold, calling again and saying will be sorted it hasn't been. Usually have great service from you! Please can someone contact me urgently please 🌟🌟🌟🌟🌟🌟

  • SamB_27 Sami Brett (@SamB_27) reported

    @ThreeUKSupport how do I make a complaint? I’ve tried phoning but your adviser couldn’t find my account so refused to take any details. I’ve been trying to get a refund from you for a year. Is there an email address I can contact?