3 (Three)

3 (Three) Outage Report in Virginia Water, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Virginia Water, Surrey, England 12/10/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Phone (17%)

    Phone (17%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Woking, London, Hounslow, Camberley, Datchet, Guildford, Southall, Ealing and Farnborough.

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City Problem Type Report Time
United KingdomWoking Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • Jessieanna1975 JessieAnna (@Jessieanna1975) reported from Hillingdon, England

    @ThreeUKSupport waited all day for my upgrade to be delivered and it has not arrived. I have also not received a email telling me what time it should arrive like you said i would. I have phoned up your customer service twice and had no help. Disgusting service!

  • ChemmySki Chemmy Alcott OLY (@ChemmySki) reported from Richmond, England

    @ThreeUK terrible customer service and no loyalty to remaining customers 😡😡

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Bracknell, England

    @ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England

    @ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days

  • JBrianti Jo Brianti (@JBrianti) reported from Ealing, England

    @ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained

  • ELarkin25 Elena Larkin (@ELarkin25) reported from Richmond, England

    @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

  • EmmatheMinx Emma Nicholson (@EmmatheMinx) reported from Hillingdon, England

    @ThreeUK can you tell me why again ! I have been to Europe yesterday to Barcelona and my phone won’t work , yes data roaming is on and now im going to Prague am I going to have the same issues . Everywhere else around the world on go roam works just not Europe !!!

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    @ThreeUKSupport Such a poor connection! So bad! Postcode SE4 thanks

  • o0MattE0o Matthew John Earley (@o0MattE0o) reported from Yiewsley, England

    @ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...

  • KayceeThePrettY The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England

    Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

  • o0MattE0o Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport No updates ill just take it, its not working as your end.

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

  • adeymusto Adrian Musto (@adeymusto) reported from Brentford, England

    @ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.

  • Ben_Murray Ben Murray (@Ben_Murray) reported from London, England

    Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

  • JamesPhizKFC James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Scandic_Voice Kristina (@Scandic_Voice) reported

    @ThreeUKSupport Right. So I have restarted my phone and Mac several times as it's kind of what you do when you encounter a problem. First Aid. But come on! This is the 3rd evening!!! I can't access Netflix on my phone nor online using my Mac.

  • LuSchmoo Lu (@LuSchmoo) reported

    @XxrossdxX @ThreeUKSupport Hello, it doesn’t sound like it based on all the responses they’ve sent since the issue happened, it looks like they’ve just copied and pasted everything. However, my Instagram app is working on my iPhone, but it could be different for you of course.

  • Ben_Chels Ben (@Ben_Chels) reported

    @ThreeUKSupport I have still not heard any more in regards this issue. Can you please give me an understanding when my IP address will be able to use all the services I pay for?

  • LuSchmoo Lu (@LuSchmoo) reported

    @XxrossdxX @ThreeUKSupport Oh, sorry to hear that, at least you know they’re working on it, right? I’m afraid there’s still no timeframe as it sounds like a really complex issue.

  • stevemcphillips steven mcphillips (@stevemcphillips) reported

    @ThreeUKSupport Hi Suzi. Just says no sim already swapped my sim to wife’s phone and still not working

  • Ben_Chels Ben (@Ben_Chels) reported

    @ThreeUKSupport It’s been down quite some time now, I use mobile broadband as my home broadband, so my wifi is three. Hence I have no access to these services in my home.

  • samorris6182 Sophie Ann Morris (@samorris6182) reported

    @ThreeUKSupport @Scandic_Voice This is all well and good telling us to use WiFi but when you have three as your WiFi it isn't helpful. @ThreeUKSupport should be providing us with credit on our bills. Three nights unable to use something which is evidently down to something your end isn't really acceptable

  • danPad6 dan Pad (@danPad6) reported

    @ThreeUKSupport Are you not going to reply to why three customer service lied to me ?

  • SpandauBeret Andy Riley (@SpandauBeret) reported

    @ThreeUKSupport Netflix down here too, plus 4G coverage has been really patchy since the start of the year. Issues already logged on the helpline but not fixed.

  • Pheebs_D Phoebe Davidson (@Pheebs_D) reported

    Anyone else’s Snapchat not working with @ThreeUK network??? 🤨🙃