3 (Three)

3 (Three) Outage Report in Virginia Water, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Virginia Water, Surrey, England 11/20/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (13%)

    Phone (13%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Southall, London, Hounslow, Kingston upon Thames, Wembley, Lightwater, West Byfleet, Brentford, Farnborough and Greenford.

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City Problem Type Report Time
United KingdomSouthall Total Blackout
United KingdomLondon Internet
United KingdomSouthall Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • orfy ɥʇɹoɥ ʎuuɥoɾ (@orfy) reported from Maidenhead, England

    @rc81_ @ThreeUK A bit troubling that they were aware that I’m a @ThreeUK customer though, but Three said there had been no security breaches

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • saxbend 👣🎷बैन डौन्नल्ली (@saxbend) reported from Ealing, England

    I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

  • orfy ɥʇɹoɥ ʎuuɥoɾ (@orfy) reported from Maidenhead, England

    @rc81_ @ThreeUK Just had the same thing. Am about to have a live chat with Customer Service to check if it’s a scam- will let you know...

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

  • deveena_r Deveena R (@deveena_r) reported from Brentford, England

    @ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?

  • Proindia6 Proindia (@Proindia6) reported from Hillingdon, England

    @ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @Dinalli @ThreeUK I hate Three, can’t wait to leave them 🙈🙈🙈 nothing but issues since I last contacted them, they just didn’t care enough !!! Hope you get your issues sorted mate xx

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?

  • KevinHogarth Kevin Hogarth (@KevinHogarth) reported from Ealing, England

    @ThreeUK want to charge me the £53 early cancel fee to get out of contract worth £300 over 2yrs to move to contract worth £1150. Won’t waive the fee. Result I will wait 6 months and probably move to another network. #mobiles

  • whitsy13 jamie whittaker (@whitsy13) reported from Wokingham, England

    @ThreeUK why isn't my 4g service working?

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

  • chrishampson Chris Hampson (@chrishampson) reported from Richmond, England

    @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tasja_Vindutch Tasja VinDutch #InLimbo (@Tasja_Vindutch) reported

    OMFG the Mandatory Reconsideration was in my benefit, no more "promises to pay" to @ThreeUK who has been oh so patient with me and I might actually be able to get everything I need for the school uniforms in time pff ok calm down, I feel like I'm going to be sick or cry or both

  • dazyoungcoco2 Darron Young (@dazyoungcoco2) reported

    @ThreeUKSupport getting hardly any signal in my area #can you help

  • VLTHUB vanlifetravelhub (@VLTHUB) reported

    Call tonight with resolutions team with @EE any advice from other companies who I was going to move to before deciding to be a loyal customer. @VodafoneUK @ThreeUK ?

  • robshone Rob Shone 🇪🇺 (@robshone) reported

    @ThreeUKSupport Tried all that - still no service . Could someone call me please

  • SharonsWatching SHARON RIGBY (@SharonsWatching) reported

    @ThreeUK Shout out to three worst customer experience and not understanding a word they say!!

  • JoGubbs Joanne Gubbings (@JoGubbs) reported

    @ThreeUKSupport Yes I can see the 4g, and I can ring but cant connect to any Internet. I'm at home at mo on WiFi so its fine but been out and doesn't work

  • alex2000ad Alex H-C (@alex2000ad) reported

    @ThreeUK Just a network that works would be a good start. Signal where I live is none existent, for the last few months your site says there is a fault in the area and you're working hard to fix it. A poor excuse for not bothering 😡

  • joeyheroin joey ****** (@joeyheroin) reported

    …hey #three @ThreeUKSupport I’m trying to phone you but your phones are down?…that’s pretty bad for a telecommunications company isn’t it?…

  • OkoriteOx Ritz 🦄 (@OkoriteOx) reported

    So even with all the technology in the world there isn’t a way to stop these stupid scammers from generating fake numbers & harassing people ? I’m sick of spending my time blocking random numbers. @ThreeUK @ThreeUKSupport is there anything you can do to stop them getting through?

  • joeyheroin joey ****** (@joeyheroin) reported

    @ThreeUKSupport 1, the fact that I can’t phone my service provider and talk to an advisor is a bit cakey. 2, the quality of my calls and 4 and 5 g is not up to scratch…