3 (Three)

3 (Three) Outage Report in Virginia Water, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Virginia Water, Surrey, England 12/02/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Camberley, Datchet, London, Guildford, Southall, Ealing, Farnborough, Hounslow, Kingston upon Thames, Wembley and Lightwater.

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City Problem Type Report Time
United KingdomCamberley Internet
United KingdomDatchet Phone
United KingdomLondon Wi-fi
United KingdomGuildford Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • kennycosplaystu Kenny Cosplay Stuff (@kennycosplaystu) reported from Bracknell, England

    @ThreeUK are you guys having an outage? My mobile Internet can't reconnect

  • JBrianti Jo Brianti (@JBrianti) reported from Ealing, England

    @ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert

  • msemmyburrows E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • TheDJ_Chubbs DJ Chubbs (@TheDJ_Chubbs) reported from Bracknell, England

    @ThreeUKSupport Still not working!!

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • COCOCHAPZ_ C (@COCOCHAPZ_) reported from Ealing, England

    @ThreeUK you lot need to fix up

  • floppyrubber chris froome+ (@floppyrubber) reported from Hillingdon, England

    @ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

  • Serendipity247 serendipity247 (@Serendipity247) reported from Hillingdon, England

    Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

  • ELarkin25 Elena Larkin (@ELarkin25) reported from Richmond, England

    @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

  • JamesPhizKFC James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • willjb88 Will B (@willjb88) reported

    @ThreeUK @ThreeUKSupport Hi guys, do you support eSIMS? If so, how do you go about getting one?

  • adammcevoy Adam McEvoy (@adammcevoy) reported

    @ThreeUKSupport That could be 8 months in a 24 month multi thousand pound contract whilst your website clearly states you support it. I have 100% been missold to. Do you have a way to reimburse me for this?

  • hamza_chucha hamza chucha (@hamza_chucha) reported

    @ThreeUKSupport Biggest mistake was trusting and believing in what three say, everyone whom I speak with at customer service with three is utter useless,

  • Mr_ChRiSsI_X La. 🏳️‍🌈 (@Mr_ChRiSsI_X) reported

    @callum_gx @ThreeUK @ThreeUKSupport Three are awful atm!

  • EllaBullet 𝑴𝒊𝒄𝒉𝒆𝒍𝒍𝒆 𝑻𝒉𝒐𝒎𝒂𝒔 (@EllaBullet) reported

    @ThreeUKSupport Well after an hour of being talked down to, it’s now apparently under investigation and I will hear back in a few days time. Thank god I’m stubborn or I wouldn’t have had my voice heard 🙄

  • timdean92 Tim Dean (@timdean92) reported

    @ThreeUKSupport I recently received a Huawei 4G +MiFi but despite the website saying my postcode has very good service in & outdoors, I am unable to even load a webpage on my laptop using it. Am I able to return this without being charged anything as it is not fit for purpose?

  • EllaBullet 𝑴𝒊𝒄𝒉𝒆𝒍𝒍𝒆 𝑻𝒉𝒐𝒎𝒂𝒔 (@EllaBullet) reported

    @ThreeUKSupport Like I get how customer service is - I used to work for a phone company myself, but sometimes diverting from the script is necessary when the issue is down to technical errors as opposed to regular billing issues

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this

  • WalthamCross532 Waltham Cross & Hertfordshire (@WalthamCross532) reported

    Is anyone having issues with @ThreeUKSupport @Three? #networkdown

  • nickrosenthal Nick Rosenthal (@nickrosenthal) reported

    I had two very different customer service experiences on Friday, with two different phone companies. My mobile provider bent over backwards to be helpful and to exceed expectations - thank you @ThreeUK My VOIP provider, on the other hand ....