3 (Three)

3 (Three) Outage Report in Virginia Water, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Virginia Water, Surrey, England 12/25/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Total Blackout (24%)

    Total Blackout (24%)

  3. Phone (18%)

    Phone (18%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Kingston upon Thames, London, Wembley, Twickenham, Woking, Hounslow, Camberley, Datchet, Guildford, Southall, Ealing and Farnborough.

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City Problem Type Report Time
United KingdomKingston upon Thames Internet
United KingdomLondon Internet
United KingdomWembley Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • orfy ɥʇɹoɥ ʎuuɥoɾ (@orfy) reported from Maidenhead, England

    @rc81_ @ThreeUK A bit troubling that they were aware that I’m a @ThreeUK customer though, but Three said there had been no security breaches

  • orfy ɥʇɹoɥ ʎuuɥoɾ (@orfy) reported from Maidenhead, England

    @rc81_ @ThreeUK Just had the same thing. Am about to have a live chat with Customer Service to check if it’s a scam- will let you know...

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?

  • arhessey Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • whitsy13 jamie whittaker (@whitsy13) reported from Wokingham, England

    @ThreeUK why isn't my 4g service working?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • MattGiles1993 Matt (@MattGiles1993) reported from Hillingdon, England

    @ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • SSDP73 SDP (@SSDP73) reported from Spelthorne District, England

    @ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

  • chrishampson Chris Hampson (@chrishampson) reported from Richmond, England

    @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

  • funkopopjamie 𝔽𝕦𝕟𝕜𝕠 ℙ𝕠𝕡 𝕁𝕒𝕞𝕚𝕖 (@funkopopjamie) reported from Maidenhead, England

    @ThreeUKSupport I want to leave your network but I will not be moving to another network. On your website it talks about PACs and STACs but they both mention "moving to other networks" which I don't want. Please help!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • torsen_ Mark Halligan (@torsen_) reported

    @ThreeUK Same here, none of my accounts are able to receive or send texts or calls... Please fix this.

  • Pauldeeny84 PaulH (@Pauldeeny84) reported

    @ThreeUK looking to get a Samsung smartwatch lte. Is it compatible with the network yet?

  • catty2202 Cat (@catty2202) reported

    @ThreeUKSupport is there a still a problem with sending /receiving text messages? I was able first thing this morning, then I could and now I can't again?

  • Graham9Emma Emma Graham (@Graham9Emma) reported

    @ThreeUKSupport I have internet but no phone signal. Sw90dx

  • WizardOfFootbal 🧙🏼‍♂️McCall🧙🏼‍♂️ (@WizardOfFootbal) reported

    @ThreeUK Don’t count down for us please

  • dougcope Doug Copestake (@dougcope) reported

    @ThreeUKSupport any idea when the service issue in SN1 is going to be resolved?! I can’t get any texts. Really annoying.

  • oraclebhoy Brian Dwyer (@oraclebhoy) reported

    @ThreeUKSupport hello, is there still an issue with sending texts? I can send iMessages but not text messages.

  • nickshep3 Nicholas Shepherd (@nickshep3) reported

    @stevepatrick666 @ThreeUK I’m having the same problem

  • DaveLong79 Dave Long (@DaveLong79) reported

    @ThreeUK I'm still unable to send text messages. Tried restarting my phone, checked the memory, deleted some old ones - still not working @ThreeUKSupport

  • nightlight27k Karen Norris 💙 (@nightlight27k) reported

    @ThreeUK Still not working. Bradford area. 😠