3 (Three) Outage Report in Virginia Water, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (20%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Aldershot, Southall, Ruislip, Hounslow, Ealing, Woking, Hayes, Farnborough, Guildford, Slough, Camberley, Fleet, Bracknell and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Aldershot |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Southall |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK Just had the same thing. Am about to have a live chat with Customer Service to check if it’s a scam- will let you know...
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ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK A bit troubling that they were aware that I’m a @ThreeUK customer though, but Three said there had been no security breaches
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jamie whittaker
(@whitsy13) reported
from
Wokingham, England
@ThreeUK why isn't my 4g service working?
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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Daniel Sherlock
(@mcsherlocks) reported
from
Wokingham, England
@SuperSaf @ThreeUK Different story in Woking, Surrey No 5G and 4G+ data speeds of about 4 Meg very poor quality too constantly cutting out. 😢
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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𝔽𝕦𝕟𝕜𝕠 ℙ𝕠𝕡 𝕁𝕒𝕞𝕚𝕖
(@funkopopjamie) reported
from
Maidenhead, England
@ThreeUKSupport I want to leave your network but I will not be moving to another network. On your website it talks about PACs and STACs but they both mention "moving to other networks" which I don't want. Please help!!
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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lauren faith
(@laurenkfaith) reported
I’m abroad and can’t use my internet or calls @ThreeUK HELP!’
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Mike Spradbery
(@spradders) reported
@ThreeUKSupport You’re sending letters to her old address. I told you a year ago. I don’t have a new address. I spoke to cust svcs but not sure they will help. I can send you acct number / address and you can PHONE HER to sort it, please please help and stop exploiting her!
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Steven
(@Steven19282267) reported
@ThreeUK a cost of living crisis and three just help themselves to money that ain't there
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Daniel Boehmer
(@Dantheman2244) reported
@ThreeUKSupport Hello, Been a while now and still have no fix, been waiting since 29th July. Today is my end of contract date and if we can't get a handset sent out or ready for me to collect, Im going to have to buy it someplace else. Can you look into this asap and send me the handset? Thanks.
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Kieran
(@kieranhil) reported
@ThreeUKSupport any reason why my mobile data sucks at the minute? I had 4 bars 4G in the middle of Birmingham and I couldn’t load a thing. Also having the same issue of slow loading times on 4G and 5G in less populated areas
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Rick Dubs
(@GrumpyMcTweets) reported
@ThreeUKSupport Well, not to put too fine a point on it but I never get okay signal, anyway. But, to answer your questions: restart doesn’t bring it back. Yes, I do get signal elsewhere.
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Nicola Kerrison 🇺🇦🏳️🌈
(@NicolaKerrison) reported
@ThreeUKSupport No, we got a contract I was happy with in the end (at least as far as I know, I've lost some trust here) Just not sure if this was all genuine errors as there seemed to be quite a few
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Phil Murfet
(@Pheelo) reported
@pyoulou @ThreeUK When my contract ended I kept it rolling because it was a good deal. They contacted me recently to say that I wouldn't be able to continue on the same one and would have to move to a new one. The equivilent contract was DOUBLE the price with no Go Roam added. Customer since 2005!
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Leo
(@Leo89826702) reported
@virginmedia I rejected the offer until the issue is resolved and they have told me to move to another network. It's ironic, the site that is broken is also a @ThreeUK shared site and their services are down also since May
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chumpy
(@crispbeverage) reported
@ThreeUKSupport This isn't particularly helpful right now. You're only going to support if the issue persists? That's rubbish. The issue is happening now and I'm paying you money while it's happening. This has been happening for a week now and not for the first time. This service has been awful.