3 (Three)

3 (Three) Outage Report in Virginia Water, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Virginia Water, Surrey, England 12/02/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Camberley, Datchet, London, Guildford, Southall, Ealing, Farnborough, Hounslow, Kingston upon Thames, Wembley and Lightwater.

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City Problem Type Report Time
United KingdomCamberley Internet
United KingdomDatchet Phone
United KingdomLondon Wi-fi
United KingdomGuildford Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company

  • politic_animal Political Animal (@politic_animal) reported from Ealing, England

    @ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?

  • s_0_u_l Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England

    @ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three

  • MissRice_PE Josie Rice (@MissRice_PE) reported from Camberley, England

    Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!

  • forestschooling Stephen Simpson FSUK (@forestschooling) reported from Kingston upon Thames, England

    @ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.

  • Jo_Higson Jo Higson MA (@Jo_Higson) reported from Hillingdon, England

    @ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from London, England

    @ThreeUKSupport So how do I avoid upgrading and remain a customer?

  • iamAbdulz A. K H A N (@iamAbdulz) reported from Hounslow, England

    @ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?

  • BedTaker Deano (@BedTaker) reported from Richmond, England

    Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!

  • razvan_radu_4u razvan radu (@razvan_radu_4u) reported from Hillingdon, England

    @threeuk you are a s**t network… more than a year since no or poor internet at Heathrow T3! SHAME!😡

  • olicollett Oliver Collett (@olicollett) reported from Ealing, England

    Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges

  • RunSankeyRun Mike Sankey (@RunSankeyRun) reported from Bracknell, England

    @ThreeUKSupport hi massive problem with 3+ app. Can’t log in, it won’t reset password. Help please

  • IamCrypto16 IamCrypto Tips and tutorials (@IamCrypto16) reported from London, England

    @ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December

  • HoarseRoar eamorugby (@HoarseRoar) reported from Hounslow, England

    Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou

  • MarkAlexKeller Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England

    @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

  • depak_sharma Deepak Sharma (@depak_sharma) reported from London, England

    Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • edwarrditis Mark (@edwarrditis) reported from Hounslow, England

    Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.

  • KeronProverbs Keron Proverbs (@KeronProverbs) reported from London, England

    @ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • richardallard Richard 🌹 #FBPE #FBPPR 💙 (@richardallard) reported

    @ThreeUK can someone please call me to resolve a request for a PAC code. It should not be this hard to leave your network.

  • burnsb Ben Burns (@burnsb) reported

    @ThreeUKSupport Yeah rebooted many times and got H or H+, i havent seen a 4G or 5G signal on Phone or Router since Sunday

  • andyjp81 Andrew Jackson-Parr (@andyjp81) reported

    @ThreeUKSupport Phone Due to arrive 21st December, didnt arrive, spoke to a support said there was an error in system due again yesterday, didnt arrive, monthly cost has increased already and account shows the new device as being the one for the account and still no new phone.

  • groomyxs David Groom (@groomyxs) reported from Mansfield Woodhouse, England

    @ThreeUK I have been without a mobile network for over 3+ days now and due to my current medical conditions I am unable to go out without a data signal. I know there are problems in my area but without a signal I am confined to my house. Can you please help me sort the problem?

  • MoominSoc Moomin_SOC (@MoominSoc) reported

    @ThreeUK you do know that using the online system to leave Three doesn't work. I have tried to leave several times in the last 3 months and you FAIL me every time! Live chat almost always unavailable and whilst fighting my case you cut me off. #BadCustomerService

  • andyjp81 Andrew Jackson-Parr (@andyjp81) reported

    @ThreeUKSupport shambolic, 2 occasions my wife has tried to upgrade her phone and contract, now being charged for a phone she doesn't have, via phone and online support the service is ridiculous, after 10+ years we may have to look elsewhere

  • wills_bear Sam Williams (@wills_bear) reported

    @ThreeUKSupport Thanks, but that won’t make any difference to the fact that Three mast site plays up I lose my phone AND broadband. Poor risk assessment on my part! Will have to ditch either Three mobile or Three broadband to spread the risk.

  • Watto_Clare Clare (@Watto_Clare) reported

    @ThreeUK I’d like someone to actually cancel my contract! Been called off 6 different numbers and this last one actually still thinks I want to upgrade😳 it’s a registered 07736 mobile number and they are asking for my card details to cancel! 🤔 are they MADDDD????

  • Rosiecosy Rosie (@Rosiecosy) reported

    @lucindahawksley @ThreeUKSupport @ThreeUK I have had problems with them too !

  • SBoiyee Upwarez.eth (@SBoiyee) reported

    @s_pennell @ThreeUK Contact @kawasandistro regarding your account issue, to fix it immediately