3 (Three)

3 (Three) Outage Report in Virginia Water, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Virginia Water, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Virginia Water, Surrey, England 01/15/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Virginia Water, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Fleet, Farnborough, Kingston upon Thames, Wembley, Twickenham, Woking, Hounslow, Camberley, Datchet, Guildford, Southall and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

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3 (Three) Issues Reports Near Virginia Water, England

Latest outage, problems and issue reports in Virginia Water and nearby locations:

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • orfy ɥʇɹoɥ ʎuuɥoɾ (@orfy) reported from Maidenhead, England

    @rc81_ @ThreeUK A bit troubling that they were aware that I’m a @ThreeUK customer though, but Three said there had been no security breaches

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport Tw27bp It seems that there's been issues with the masts for about a week now?

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?

  • orfy ɥʇɹoɥ ʎuuɥoɾ (@orfy) reported from Maidenhead, England

    @rc81_ @ThreeUK Just had the same thing. Am about to have a live chat with Customer Service to check if it’s a scam- will let you know...

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.

  • saxbend 👣🎷बैन डौन्नल्ली (@saxbend) reported from Ealing, England

    I do enjoy @ThreeUK's "Support anyone but Chelsea" ad campaign. :)

  • chrishampson Chris Hampson (@chrishampson) reported from Richmond, England

    @ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @Dinalli @ThreeUK I hate Three, can’t wait to leave them 🙈🙈🙈 nothing but issues since I last contacted them, they just didn’t care enough !!! Hope you get your issues sorted mate xx

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • deveena_r Deveena R (@deveena_r) reported from Brentford, England

    @ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?

  • karlos437 karl matthews (@karlos437) reported from Kingston upon Thames, England

    @ThreeUK need to speak to uk person who can help!! Foreign call centres:(

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • Proindia6 Proindia (@Proindia6) reported from Hillingdon, England

    @ThreeUK why I am not getting full coverage in my house ..West London Hayes.. its shame on 5g network..not even 2g internet

  • whitsy13 jamie whittaker (@whitsy13) reported from Wokingham, England

    @ThreeUK why isn't my 4g service working?

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @ThreeUKSupport It's not for me, it's for a friend, last night when I went to the network status checker and put in the postcode, it said engineers were completing work on masts near by so things may be affected?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • kirton10 James Kirton (@kirton10) reported

    @ThreeUKSupport I’ve spoken numerous times to complaints department but was promised a call back but I havnt heard anything. I’m honestly appalled by the service.

  • MaundBromford AJJM (@MaundBromford) reported

    @ThreeUKSupport Great - but there is no local store. It would have been good if the replacement SIM wasn't cancelled due to a technical fault? And why try and upsell to an unhappy customer and then put them through to customer services and not respond. Rubbish service!

  • gonnella Pete (@gonnella) reported

    @ThreeUKSupport I have an esim at the moment, I am going to buy a new iPhone. I need a replacement esim for my new iPhone, your customer service to send me one !

  • ParisP_xo ParisP (@ParisP_xo) reported

    How can I speak to 4 different people from @ThreeUK & not one person has resolved my issue? Worst network provider ever I swear

  • bkpatel81 BHARATKUMAR (@bkpatel81) reported

    @ThreeUK How come there is not any grace period to cancel the contract ??? I went into store to cancel contract within an hour of renewal contract. My new contract not even start but cannot cancel 😠 I am really disappointed with service. Never recommend 3 mobile to anyone.

  • Fin742 Fin74 (@Fin742) reported

    @ThreeUKSupport second time in 4 weeks that the signal has suddenly gone from being ok to rubbish. I'm sick of this. I rely on it for work & after a week of it being rubbish, you offered me £7 off my bill..pathetic. Now it has gone again. I want to leave but you say I can't. Why?

  • bkpatel81 BHARATKUMAR (@bkpatel81) reported

    @ThreeUK Renewed contract not started but you cannot cancel ? I went into store, called customer care. NO HELP AT ALL. I am not happy with service. I have fill complaint form. Please do needful. How come there is no grace period to cancel order ? No return policy 🙁 ?

  • Geordie70Gaming krisitan fotis (@Geordie70Gaming) reported

    @ThreeUKSupport network issues in NE11 area ? I've done all handset troubleshooting and still very limited to extremely poor mobile Internet connection/ speed

  • delvey1 delvey (@delvey1) reported

    @ThreeUK 5 days now with no real coverage in the area of my home address, but according to your website there's no problems in the area. Why don't you have a reporting issues page?

  • Pdc1956Peter peter chamberlain (@Pdc1956Peter) reported

    Well that's a first for me. Just had to send copies of my GP & Hospital docs to @ThreeUK because I needed help with a small debt, & they demand proof I have depression, anxiety & cancer. Caveat emptor if thinking of getting a phone or broadband.