3 (Three) Outage Report in Virginia Water, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Virginia Water, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Virginia Water and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (18%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Virginia Water, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Hounslow, Ealing, Woking, Hayes, Farnborough, Aldershot, Guildford, Slough, Southall, Camberley, Fleet, Bracknell, Windsor and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
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| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Virginia Water, England
Latest outage, problems and issue reports in Virginia Water and nearby locations:
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Emma Nicholson
(@EmmatheMinx) reported
from
Hillingdon, England
@ThreeUK can you tell me why again ! I have been to Europe yesterday to Barcelona and my phone won’t work , yes data roaming is on and now im going to Prague am I going to have the same issues . Everywhere else around the world on go roam works just not Europe !!!
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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Ben Murray
(@Ben_Murray) reported
from
London, England
Shocking service from @ThreeUK. Online chat function was ace when trying to sell me something (a mobile broadband router to enable me to work from home before broadband is installed) and was assured it would be able to stream. Now using it, it can't. Can't just about load pages.
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Matthew John Earley BBC (hons)
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days
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Rup Walker
(@rupinjapan) reported
from
Ealing, England
Terrible new customer service on @ThreeUK . Taken more than a week to transfer over my number, so much wasted time on inefficient Live chat and phone. Very disappointed
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Rihards
(@R5Latvia) reported
from
London, England
@ThreeUKSupport hello! I have had problems removing the parental control from my account for months, I have an UK credit card, which should prove that i am already over 18 more than enough, but it gets declined all the time:/
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Chemmy Alcott OLY
(@ChemmySki) reported
from
Richmond, England
@ThreeUK terrible customer service and no loyalty to remaining customers 😡😡
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Don Constance
(@snaprails) reported
from
Ealing, England
@ThreeUKSupport Of course I have. How else would your live chat person have been able to a: verify my security answer s & b: re-enable my login. I don't use your app, it's a pile of... well let's just say it wasn't a positive experience.
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The Crazy Stewart Ukle Kaycee
(@KayceeThePrettY) reported
from
Brentford, England
Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .
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Mohamed Abdinur
(@MabdiNur1) reported
from
Southall, England
@ThreeUKSupport poor connection wondering to request an early termination
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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Anita Duncan
(@AnitaDuncan1) reported
from
Wokingham, England
@ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact
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Adrian Musto
(@adeymusto) reported
from
Brentford, England
@ThreeUKSupport Hi, it’s NW10 3AA but I have the issue in many parts of London, especially central areas like Oxford Circus. Phone is iPhone 11 Pro.
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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JessieAnna
(@Jessieanna1975) reported
from
Hillingdon, England
@ThreeUKSupport waited all day for my upgrade to be delivered and it has not arrived. I have also not received a email telling me what time it should arrive like you said i would. I have phoned up your customer service twice and had no help. Disgusting service!
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Dan McDowell
(@danjmcdowell) reported
from
Hillingdon, England
I think I’m going to have to abandon @ThreeUK for another network. Since moving to London five weeks ago I have had no phone signal when in my flat and intermittent to no data when in Central London on both 3G and 4G. My phone has become a useless space grey rectangle.
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Matthew John Earley
(@o0MattE0o) reported
from
Bracknell, England
@ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.
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Matthew John Earley
(@o0MattE0o) reported
from
Yiewsley, England
@ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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vanessa tooth
(@vanessatooth1) reported
@ThreeUK shame on you! Customer for 13+ years and now cancelling all 4 contracts as disgusted by your customer service. New upgrade and can't even be bothered to send items which were part of upgrade then cut me off some 11 times today when calling your advisors at home.
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William Stevenson
(@weebillP) reported
@ThreeUKSupport How do I get in contact with someone regarding this? Your live chat is down apparently
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Yii Foong
(@yiifoong) reported
@ThreeUK is there a problem with my3 at the moment?
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yousef anani
(@yousefanani) reported
@ThreeUKSupport Are you able to help?
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Petty Things Bother Me
(@MiserygutsPetty) reported
@sirrthonsimon @ThreeUK Because they know a lot of ppl will never claim the money. Especially if it's a small amount. Too much hassle. It's like being pick pocketed isn't it? Robbing gets.
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J∆MES VINCEΠT 🏳️🌈 🏴
(@thisisjmx) reported
@ThreeUKSupport Ok. I had restarted. I will check outside for better signal. There's none inside.
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MrFrye88
(@Mrfrye88) reported
@ThreeUKSupport so me and the partner will not be renewing our contracts with three because of the lack of decent service over the last 6 months. I've been Constantly told there are issues in my area that will be fixed "within the next week"... Obviously not... 😡😔
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Petty Things Bother Me
(@MiserygutsPetty) reported
@sirrthonsimon @ThreeUK Tenner for you, tenner for Mrs Grumble down the road, before you know it you've got enough to pay for the company jet for a year.
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Rachel WD
(@wd_rachel) reported
@ThreeUKSupport Is the web chat for Broadband support aswell? When I’ve used it previously they’ve said they can only help with mobile issues
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john
(@john13225833) reported
I know it was possible to get an exemption if you were stuck abroad because of COVID but I missed this. It would be reasonable for #threeUK to charge international rates, but cutting my account off (whilst still charging me for service!) is unreasonable.