3 (Three) Outage Report in Fairlands, Surrey, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Fairlands, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Fairlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 01: Problems at 3 (Three)
3 (Three) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (47%)
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Total Blackout (21%)
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Phone (18%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Fairlands, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Wokingham, Woking, Walton-on-Thames, Farnborough and Ashford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Total Blackout | |
| Wokingham |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Fairlands, England
Latest outage, problems and issue reports in Fairlands and nearby locations:
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUK Another Saturday in Staines, TW18 with no signal and no explanation. Local store advises mast work but tech support know nothing. I have 2 personal phones, 1 business phone, and 3 data contracts and none of them work. Can I get an answer...
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Emma Kennedy
(@ekennedy29) reported
from
Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Stuart Zissman
(@stu_ziss) reported
from
Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Sam Young
(@samyoung45) reported
from
Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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R_J_B_11
(@R_J_B) reported
from
London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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DJ Chubbs
(@TheDJ_Chubbs) reported
from
Bracknell, England
@ThreeUKSupport Still not working!!
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Kenny Cosplay Stuff
(@kennycosplaystu) reported
from
Bracknell, England
@ThreeUK are you guys having an outage? My mobile Internet can't reconnect
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SW 6
(@steve1964sw6) reported
from
Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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Caracasflat
(@caracasflat) reported
from
London, England
@ThreeUKSupport Not really, I restarted my phone a couple of times yesterday and today and nothing. Just 2 little signal bars... 😕
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click'n'knit
(@siouxian) reported
from
Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Theodore Bandercroft
(@TheoBandercroft) reported
@ThreeUKSupport Are you going to escalate the fact you have automated message that is inherently confusing? Telling people midnight and a day is clearly stupid
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Crist isn’t it over yet
(@Crissietoff) reported
@ThreeUK It happens everywhere. I have had trouble in Huddersfield as well. Really not very good.
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Nick Hancox
(@NickHancox_) reported
@ThreeUKSupport Hi there, someone from 3 I was on the phone to earlier (technical support I believe based on yesterday's live chat) did something to my account, and now I have no service here on my 3 SIM. This is obviously quite serious. Any immediate help greatly appreciated.
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alex
(@alexdalton95) reported
Internet being slow @ThreeUK
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Alex Mackay
(@alexmackaycooks) reported
@ThreeUKSupport hi guys no signal in Wheatley , Oxfordshire for a few days. Please can u let me know when it'll be fixed
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k a y l a ♡
(@Kaylawestonx) reported
@ThreeUKSupport I have no service? i have tried following all the steps online and it's still not working
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Reza ghorbani
(@rezagho5588) reported
@ThreeUK @Parklifefest Three UK is very poor internet
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Esme Malpass
(@esme78malpass) reported
@ThreeUK broadband has been terrible last few days in my area B65 are there issues in general orbis it just me ??
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Graeme
(@graeme_mcn4b) reported
@ThreeUKSupport @runnerbhoy Seems to be issues in lanarkshire too. ML6 postcode
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Fiona Colton
(@FionaAColton) reported
@ThreeUKSupport intermittent data coverage all week, absolutely awful today… any know issues in Lancashire please?? Speeds seem ok, box lit up in all the right ways (have reset)… I’ve 3 very moody boys not happy atm #sendhelp