3 (Three) Outage Report in Fairlands, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Fairlands, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Fairlands and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (53%)
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Internet (30%)
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Total Blackout (10%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Fairlands, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Aldershot, Farnborough, Wokingham, Staines and Yateley.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Fairlands, England
Latest outage, problems and issue reports in Fairlands and nearby locations:
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Hamish Ellis (@Hamish_Ellis) reported from Cranleigh, England
Very sneaky from @ThreeUK. Account closed, told it would refund any credit. Get a letter saying account is in credit but need to call to get it. Obviously calling isn’t working currently. Sorted now with great chat support. Fine now, just sneaky.
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Emma Kennedy (@ekennedy29) reported from Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Munim (@Munim50301079) reported from London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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LYF (@loraineff) reported from London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Konstantinos B. (@kostasbotonakis) reported from Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Nikki Hayler (@Nikki1618) reported from Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Nick Lovell (@NickLovell_) reported from London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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click'n'knit (@siouxian) reported from Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Nicole (@laughinglongest) reported from Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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Mike Wood (@mikewooduk) reported from Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Sam Young (@samyoung45) reported from Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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Badger Smaker (@BadgerSmaker) reported from Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Badger Smaker (@BadgerSmaker) reported from Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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me (@toffee_7) reported from Godalming, England
@ThreeUKSupport is there a problem with three our signal has been terrible for ages now
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DJ Chubbs (@TheDJ_Chubbs) reported from Bracknell, England
@ThreeUKSupport Still not working!!
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Kenny Cosplay Stuff (@kennycosplaystu) reported from Bracknell, England
@ThreeUK are you guys having an outage? My mobile Internet can't reconnect
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R_J_B_11 (@R_J_B) reported from London, England
@ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.
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Paul N (@londonpommie) reported from London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Nicole (@laughinglongest) reported from Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Borsya (@borsya) reported
@ThreeUKSupport The issue is still there…..
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Catalina Anca Toader (@catherine_von_t) reported
@ThreeUK @ThreeUKSupport What a mess! I work from home and the broadband connection was down in the past 4 days!!!
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nicki (@nickifyi) reported
Bruh, @ThreeUK. A 3 day network outage is bullshit. Even more so that it's a known issue. I'm sorry, but how can you not have more information and an expected TAT for repair?! Did you maybe wanna inform your customers? Three days without internet. Are you serious?!
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helen (@nelliecarty) reported
I’m sharp finding out being a long term customer (15 yrs plus) with providers carries ZERO benefits to me as a consumer @ThreeUK will not be getting my continued custom that’s for sure.
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Jimmyavenger 🇪🇺 (@Jimmyavenger) reported
So we have @ThreeUK 5G broadband and it's usually great! But, total outage in our area! 🙃 boo! So... "no. I don't want your broadband no, I don' wanna let you use mine, and no, I don't have no broadband, no, I'm wasting up all my time and no. I ain't got no 'band" #ThreeOutage
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Roy (@rsvan1) reported
@ThreeUKSupport thanks for 0 customer care
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Kevin (@longashtonkev) reported
@ThreeUKSupport This issue is still going on. It's fine for a few hours, then drops out, and has been doing that for 4 days now. I've rebooted and reset the router a number of times. Is there are specific issue that's causing this? It seems others are having the same trouble.
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Nadeem Shamim (@shamimn) reported
@hylodawarrior @ThreeUKSupport Having the same issue in EC1N 8QX but with zero connectivity on broadband. Sent a DM to Support as well….
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Alan Bone (@enobnala) reported
@ThreeUK more useless internet today in the Rotherhithe area of London. Two days in a row now. Any chance of these problems being sorted out properly? It’s very annoying trying to work when the technology is so hopeless.
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Harold Akinleye (@AkinleyeHarold) reported
@ThreeUK your service in London is a problem for subscribers.