3 (Three)

3 (Three) Outage Report in Spelthorne District, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Spelthorne District, Surrey, England 04/15/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Slough, Fulham, Hampstead, Feltham, Acton, Ashford, Kingston upon Thames, Uxbridge, Cricklewood, Hayes, Wembley, Maidenhead, Sutton and Isleworth.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomSlough Internet
United KingdomSlough Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    @colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • SSDP73 SDP (@SSDP73) reported from Spelthorne District, England

    @ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

  • debbiedraws1 debbiedraws (@debbiedraws1) reported from Guildford, England

    @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

  • edwarrditis Mark (@edwarrditis) reported from Hounslow, England

    Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • amydyfan1 amy dyfan (@amydyfan1) reported from Hillingdon, England

    @ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

  • LynPaul6 Lyn Paul 💙 (@LynPaul6) reported from Slough, England

    @ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!

  • DarrenHandley8 Darren Handley (@DarrenHandley8) reported from Hammersmith, England

    @alexxweller @ThreeUK I have used O2 for years decent service and prices

  • al3xjw Alex J Wood 🎨 🇪🇺 (@al3xjw) reported from Kensington, England

    @ThreeUKSupport @ThreeUK why is the signal so bad in London and Kent. Terrible. No reception or internet in so many places and so slow. Terrible service and no free roaming soon too. #fail #threepoorinternet #threeuk

  • MarkAlexKeller Mark A. Keller (@MarkAlexKeller) reported from Hillingdon, England

    @ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • DogAteMyWookie Mr Wookie aka Cliff (@DogAteMyWookie) reported from Wandsworth, England

    Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...

  • s_0_u_l Venkatesh Naidu (@s_0_u_l) reported from Hounslow, England

    @ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!

  • MrJGTodd James Todd (@MrJGTodd) reported from London, England

    @ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • andyotto97 Andy (@andyotto97) reported

    @ThreeUKSupport hi need some help. I’ve made 2 separate payments both have advised on the app the payment has failed but both times it’s been taken from my account

  • swanny88k Robert Swan (@swanny88k) reported

    @ThreeUKSupport @samorris6182 Also having the error NW-2-5. No issues using any other network.

  • ZoeNicoletti88 Zoe Nicoletti (@ZoeNicoletti88) reported

    @ThreeUKSupport I have had no signal on my phone for over a day now, any idea what is going on? Thanks

  • UngureanuIonel8 Ungureanu Ionela (@UngureanuIonel8) reported

    @Quixotic__Kitty @whaleyola @ThreeUKSupport I'm on Three asweel and I have the same problem with Netflix 😡😡😡😡😡😡😡😡🤬🤬🤬🤬🤬.

  • OKaneJeff Jeff O'Kane (@OKaneJeff) reported

    @N1dira @ThreeUK @ThreeUKSupport Same problem, can someone help?

  • WONGLESWANDERER WONGLES WANDERERS (@WONGLESWANDERER) reported

    @ThreeUKSupport @samorris6182 Also a 3 customer and getting the NW-2-5 error. No issue with accessing other apps, just Netflix?

  • IUsherwood ionie usherwood (@IUsherwood) reported

    @vraj896 @Snapchat I've rang them 5 times. So useless. Only advice was to cancel my contract @ThreeUK good one 😒

  • karly21907389 karly (@karly21907389) reported

    @ThreeUKSupport @samorris6182 Also having the exact same issue. Netflix snapchat and the app store not working cancelled my direct debit and ordered an EE sim absolutely useless network with 0 help from customer service!!!!

  • TripsOnAciid Trips (@TripsOnAciid) reported

    @ThreeUKSupport @samorris6182 Nw-2-5 using @threeuk Huawei 4g router, does it on every device. But if I disconnect from WiFi and use my sim card (also three) it works but that's useless for the rest of the house. Defo a three issue, was working fine till about 11ish last night and still now cant watch netflix

  • Zobo761 Zobo76 (@Zobo761) reported

    @ThreeUK Snapchat, Netflix and Apple Music down since yesterday across all devices that I connect to mast and my 3 hub. All work absolutely fine on other wifi networks. You must have an issue