3 (Three)

3 (Three) Outage Report in Spelthorne District, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Spelthorne District, Surrey, England 02/02/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Shepperton, Slough, Hampstead, Cricklewood, Ealing, Chertsey, Hounslow, Fulham, Surbiton, Wembley, Worcester Park, Maidenhead, Isleworth and Acton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomShepperton Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • HimanshuPatel81 Himanshu H Patel (@HimanshuPatel81) reported from Ealing, England

    Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    Seems @ThreeUK is down, unable to make calls

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

  • Sburrin7 Sam Burrin (@Sburrin7) reported from Wandsworth, England

    @ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service

  • msemmyburrows E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

  • floppyrubber chris froome+ (@floppyrubber) reported from Hillingdon, England

    @ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    Absolutely ripped off by @ThreeUK for business. When I signed up, I asked for international calling - and it was never added to my account - but I had no way of knowing bc their business accounts don’t have online portals. We had to make a call to the US & got charged over £100.

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Ealing, England

    @bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • QuestionsCraig ❓❔Questions Craig❔❓🦁 (@QuestionsCraig) reported

    @ThreeUKSupport Calls terminate, I can't always hear the person then they return and I also get an annoying sound occasionally and I have to terminate the call.

  • Tim_Mrvl timeegee (@Tim_Mrvl) reported

    @ThreeUKSupport Cheers. SK13 1HN My device is iPhone 12 Pro Max, partners is iPhone 11. I’ve had bad interference on mine the past 6 months but people not being able to hear me mid call had just started the past few days. Thanks

  • JonColl24310263 Jon Collins (@JonColl24310263) reported

    @ThreeUK is it standard practice for your customer service agents to lie to people?

  • Vitimgava_ Vitor Gava (@Vitimgava_) reported

    @ThreeUKSupport No improvement and today is even worst.

  • TheRealCRE8 Andrew James (@TheRealCRE8) reported

    @ThreeUK Just had a very rude ‘advisor’ on the phone. Never had an issue with Three until now!

  • woolyfrog74 david stokes (@woolyfrog74) reported

    @EE Was with EE for quite a few years then sent a phone in to be repaired and it came back not only not repaired but even more damaged then refused to take the blame. Only problem with three is lack of signal around Wembley when there's a match. Rather be on @ThreeUK thanks

  • nugsy14 ross murtagh (@nugsy14) reported

    @ThreeUKSupport ur network coverage in Cheltenham is a joke worse network ever.

  • Tim_Mrvl timeegee (@Tim_Mrvl) reported

    @ThreeUK hi Please can you do something about the network in our area (SK13) It’s been extremely poor for a while, but currently we can’t make a single call without our connection dropping

  • 9singol 9 sin gol (@9singol) reported

    @ThreeUKSupport Yeah I guess all the people that I know that have three have a sim or a phone issue.

  • Lord_M00n José Antonio (@Lord_M00n) reported

    @EE @ThreeUK need to improve their fixing times, they are very slow, but your price compare to three is double.