3 (Three) Outage Report in Spelthorne District, Surrey, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (47%)
-
Total Blackout (26%)
-
Phone (18%)
-
Wi-fi (7%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Kingston upon Thames, London, Wembley, Twickenham, Woking, Hammersmith, Kensington, Wandsworth, Hounslow, Morden, Hampstead, Datchet, Guildford, Sutton and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames |
Internet | |
| London |
Internet | |
| Wembley |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
-
Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
-
ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK A bit troubling that they were aware that I’m a @ThreeUK customer though, but Three said there had been no security breaches
-
Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
-
Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK morning is the service down at sw193Ax?
-
Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
-
Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
-
sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
-
Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
-
Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
-
Ellie
(@EllieMB1) reported
from
Wandsworth, England
@ThreeUK is there an outage as suddenly phone has stopped working
-
Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
-
𝔽𝕦𝕟𝕜𝕠 ℙ𝕠𝕡 𝕁𝕒𝕞𝕚𝕖
(@funkopopjamie) reported
from
Maidenhead, England
@ThreeUKSupport I want to leave your network but I will not be moving to another network. On your website it talks about PACs and STACs but they both mention "moving to other networks" which I don't want. Please help!!
-
🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
-
Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
-
Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.
-
Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
-
Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
-
Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
-
ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK Just had the same thing. Am about to have a live chat with Customer Service to check if it’s a scam- will let you know...
-
Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
DoubleRumPainKiller
(@ash855077) reported
@ThreeUKSupport The they have already told me the only other option is to be released from my contract. It’s not hard to plan capacity on population, and I say that based on a telecoms engineering background. Can this be fed back to your network architect team? It needs looking into.
-
Junaid Aslam™
(@junaid_aslam) reported
@ThreeUK I’ve been a loyal customer for years but if I hear of an advert on #DontFundGBNews I’ll be changing mobile phone providers.
-
Ashley
(@AshleyB85439974) reported
@MattWhitem1 @ThreeUKSupport @VodafoneGroup Aw that sucks. I saw they were running better deals the other day. Three just boosted the cost of the deals they had running the day after I signed on lol. Got lucky I guess.
-
Stripes
(@i_curlywurly) reported
Hey @ThreeUK I'll happily move network if you advertise on gb news. #DontFundGBNews
-
Ҝ∆Ї
(@MizKaiii) reported
@StopFundingHate @ThreeUK do not advertise here, if you do I will cancel my contract instantly. It's only a matter of time before they say something abhorrent and you'll get bad press. Please just avoid.
-
Alex / A•F•S
(@afs_inc_) reported
Hey @ThreeUK why is your 5G so ****...can you please put me back to 4G so I can actually use my data...
-
Matt
(@MattWhitem1) reported
@AshleyB85439974 @ThreeUKSupport Nope, didn't get any resolution, They are still trying to cancel my original order from Jan 15th, never known such a bad company for dealing with customers. Glad you got your phone, I have given up even bothering anymore. Gonna go with @VodafoneGroup as they run a better deal
-
Ashley
(@AshleyB85439974) reported
@MattWhitem1 @ThreeUKSupport Did you get a solution? Upgraded 4th and told there was a glitch 2. Had to downgrade to a different contract. Hoping they upgrade me to the one I wanted. only difference is 2 quid less a month but no 12m upgrade 4 free. Phone came just 30m ago.
-
Andy Huddleston
(@HuddlestonAndy) reported
Appalling customer service from @ThreeUK. Receiving multiple calls per day chasing a minor bill when account is in credit and direct debit was not set up when they created an account. What does it take to speak with someone capable? Call me.
-
vicki rudd
(@vickii_rudd) reported
@ThreeUKSupport In place that could take up to a month to sort, but in the mean time they would get someone else to ring me back after it’s been investigated... the service is still awful and haven’t had a phone call