3 (Three) Outage Report in Spelthorne District, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (66%)
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Phone (15%)
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Total Blackout (9%)
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Wi-fi (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Ealing, Hayes, Acton, Hampstead, Wembley, Slough, Isleworth, Fulham, Harrow, Colindale, Ruislip, Hounslow, Feltham and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Ealing |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Hayes |
Internet | |
| London |
Internet |
Community Discussion
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3 (Three) Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Chris Hampson
(@chrishampson) reported
from
Wandsworth, England
@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Pikejump
(@massimauri) reported
from
Merton, England
@ThreeUK morning is the service down at sw193Ax?
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Chris Hampson
(@chrishampson) reported
from
Richmond, England
@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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Paxton Road 180🎯
(@PaxtonRoadUpper) reported
from
Wandsworth, England
@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK Just had the same thing. Am about to have a live chat with Customer Service to check if it’s a scam- will let you know...
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𝔽𝕦𝕟𝕜𝕠 ℙ𝕠𝕡 𝕁𝕒𝕞𝕚𝕖
(@funkopopjamie) reported
from
Maidenhead, England
@ThreeUKSupport I want to leave your network but I will not be moving to another network. On your website it talks about PACs and STACs but they both mention "moving to other networks" which I don't want. Please help!!
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Callum 🏳️🌈⭐️
(@callum_gx) reported
from
London, England
Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport
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ɥʇɹoɥ ʎuuɥoɾ
(@orfy) reported
from
Maidenhead, England
@rc81_ @ThreeUK A bit troubling that they were aware that I’m a @ThreeUK customer though, but Three said there had been no security breaches
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Ellie
(@EllieMB1) reported
from
Wandsworth, England
@ThreeUK is there an outage as suddenly phone has stopped working
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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Sven Herold
(@svenherold) reported
from
Wandsworth, England
@ThreeUK any plans to finally roll-out e-sim support for Apple Watch?
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Don Morgan
(@donmorgan007) reported
from
Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kat
(@ExpatKatUK) reported
@ThreeUKSupport I have missed two calls from tech support. However when I call back the number given to me, I get stuck in a never-ending loop of menu options none of which lead to support. How do I get to speak to someone in person?
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Carmel
(@Carmel20952917) reported
@ThreeUKSupport We have spent over 8 hours on the phone to Three today & 2.5 hours on chat. No one has provided a successful solution and due to the customer services incompetence this has now affected my partners credit rating. How many more times do we need to ask for help?
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Dr. G A Lloyd
(@GaryLloyd2) reported
@ThreeUKSupport So I'm pretty sure I won't be the only one struggling to get through, defo a huge problem with that number, as I'm sure your other customers are finding out. Luckily not a problem for me now, despite some early cancelation charges it's worth it for much less stress
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John Lancaster
(@Lancj1) reported
@ThreeUKSupport since about 15:00 4g is not working in the St. Helens area (for me) Wa9/Wa10. 4g Icon and signal still visible but no network activity at all. iPhone 11. Worked fine up til today. Could you advise please. Cheers 👍
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Dr. G A Lloyd
(@GaryLloyd2) reported
@ThreeUKSupport [2/3] account has been closed and I've been trying without any success to contact @ThreeUK for a month to update my details but its impossible. I've given up and just want to leave, pathetic customer service. But I can't even get in touch to sort that. I love @cleanbandit like...
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Kat
(@ExpatKatUK) reported
@ThreeUKSupport I will try now. Thank you! I was saying no to HomeSignal as I was trying to get to a menu option for technical support.
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stephanie
(@skalovingeek) reported
Hi @ThreeUKSupport my phone currently doesn't work off WiFi. No access to anything when on data only
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Shorty
(@ShortAyumi) reported
@tescomobile Or you know, when you tell your provider that you need to transfer your number to your new contract and instead of doing that, they open up a new account for you and NOT cancel your old one... I'm talking to you @ThreeUK
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Rosie Wallace
(@alien_rosie) reported
@ThreeUKSupport Hi 3, I'm with Smarty, but you are the same company right? Can you help with this?
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Don Juan
(@Mr_Bluue007) reported
@tescomobile My #Three has been bad for me in last 6 months, same old ex uses yet they take money every month..I need compensation not excuses..I will be saying #Hello to #Tesco I will be joining shortly. Good ridden @ThreeUK