3 (Three)

3 (Three) Outage Report in Spelthorne District, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Spelthorne District, Surrey, England 02/01/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Kensington, Woking, London, Hounslow, Guildford, Merton, Slough, Southall, Windsor, Ruislip, Epsom, Hayes, Wandsworth, Bookham and Wembley.

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City Problem Type Report Time
United KingdomKensington Internet
United KingdomWoking Internet
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon Wi-fi
United KingdomGuildford Internet

Community Discussion

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3 (Three) Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • astravolemova A. Stravolemova (@astravolemova) reported from Kensington, England

    One of the worst decisions in my adult life is to sign up for @ThreeUK #broadband. Embarrassing service. Shame on you. Can't attach a 300k pdf document for over 30 mins now. #EpicFail. To everyone living @RBKC DO NOT buy #threemobile broadband. Life is too short. @ThreeUKSupport

  • niallomalley Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport guys I’ve tried to use your Live Chat q number of times to complain about your app and the outage on Thursday. No one will respond to the Live Chat or my Tweets to this handle…

  • steadyeddie2440 eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUKSupport why no customer information. PR nightmare. No information is unacceptable. Many social media or news outlets to use.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @TheHodge @ThreeUK Three. It's a known problem though

  • astravolemova A. Stravolemova (@astravolemova) reported from Kensington, England

    Playing on my nerves, @ThreeUK. Out of desperation logged into the local hospital's public network to work and write this protest message. Your service's embarrassing and I'm highly upset. I'd have sent you a complaint if I had connection to attach it. #epicfail #ThreeUkSucks

  • Touring_Tech Nick Szewciw (@Touring_Tech) reported from Hillingdon, England

    @ThreeUKSupport I’m gonna have to do your job for you clearly, I shall call again and write down every option, but again you keep laughing instead of actually just telling me what I have to do to speak to someone regarding the service black out, three clearly doesn’t want to compensate anyone.

  • ApostlesBarber1 ApostlesBarberShop (@ApostlesBarber1) reported from Merton, England

    @ThreeUK My mobile internet still not working past 24 hours! Been with out internet 😡

  • ShavnDaily | 🇲🇦🇬🇧🐐 #CFC 💙 | (@ShavnDaily) reported from Hillingdon, England

    So 3 Network has been down as early as 4:30am .. it’s now Lunchtime for me at work and still no Data or Phone Services available 😤🤔 having to resort to my work WiFi 😭 I have Unlimited Data WTF .. so I’m expecting a days compensation @ThreeUK @ThreeUKSupport

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • MartinWWalker Martin Walker (@MartinWWalker) reported from Kingston upon Thames, England

    @ThreeUKSupport Yes I still have a problem! This is 5 days now without internet. O have already had one parking ticket because I couldn't pay as the app didn't work. Please sort this out. I can't do my job properly

  • steadyeddie2440 eddie cantwell (@steadyeddie2440) reported from Southall, England

    @ThreeUK information is key. PR nightmare. No reason or explanation for outage.

  • yhwhynot Joseph Joester (@yhwhynot) reported from Brentford, England

    OK my phone network is finally back, ****** pricks the lot of you @ThreeUK

  • SoundWavePapi IG: alefromnatu 🇪🇸 • NASA OCHO CABRONES (@SoundWavePapi) reported from Kensington, England

    So @ThreeUK network is down. Dead.

  • MeetuSuraj ComplaintBox (@MeetuSuraj) reported from Slough, England

    had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

  • mrtimenglish Tim English (@mrtimenglish) reported from Ealing, England

    @ThreeUKSupport hi. I’d like to claim compensation for your signal failure last week. I am self employed, use my phone for business and missed an opportunity to reply to a job

  • londonpussycat jaycee (@londonpussycat) reported from Brentford, England

    @ThreeUKSupport I have had intermittent service for 7-10 days now. Phone calls breaking up, to no service. In the house, no signal. Why did I ever leave EE. I had service literally everywhere. 😡😡😡

  • Sunny_88_ Sunny T (@Sunny_88_) reported from Ealing, England

    @ThreeUK can't believe I was just told by a member of staff that my only option in getting my network issue fixed is to terminate my contract ... Of 15 years. Disgraceful service.

  • lauracrimmons Laura Crimmons (@lauracrimmons) reported from London, England

    @dergal @ThreeUK @ThreeUKSupport Yes! My signal just disappears completely sporadically

  • BillyCee92 Billy Christopher (@BillyCee92) reported from Richmond, England

    @ThreeUK sort your shit out! Internet is ******

  • themib Martin Bentley (@themib) reported from London, England

    @Johngs08 @ThreeUK Yeah I saw that, should get an automatic refund for a period without service.

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • SnideLikeJoshua Joshua (@SnideLikeJoshua) reported

    @ThreeUK have you changed anything in the last couple of weeks in the South East / London? My signal has been awful when it used to have full strength 95% of the time.

  • MangoHeid NAB (@MangoHeid) reported

    @ThreeUK every time I call people they say I sound like a robot but they sound fine to me. How don’t know if it’s my network or my phone. I just got a new phone.

  • NavaronePage69 LunarSlayer | Lily (@NavaronePage69) reported

    @ThreeUKSupport the issue i have with the hub is i dont need it anymore but im not paying ridiculous fees just to cancel a contract that was kinda forced on me

  • rednewsom red (taylor's version) (@rednewsom) reported

    @ThreeUKSupport i'm on a live chat with your customer service and they're just saying there's nothing they can do, i just have to pay extra. i am very angry about this.

  • MissAbigailO Abigail🌺 (@MissAbigailO) reported

    @ThreeUK has got to be the worst company

  • Demented_sam Sam Johnson (@Demented_sam) reported

    @ThreeUK @ThreeUKSupport you by far the worst data provider!!!!I can’t ever get single from one side of London to the other at this point it’s just theft!!! I pay and get nothing can’t wait to leave!!!!

  • MrDaibetes David (Dai) (@MrDaibetes) reported

    Hey @ThreeUKSupport can you check your messages, I have sent evidence about an ongoing issue but still getting 0 confirmation from anyone 🥰

  • StuartS19054414 Stuart Smith (@StuartS19054414) reported

    @ThreeUK 0.1 Mbps from your garbage network tonight. Thanks!

  • andrewmcbroom andrewmcbroom (@andrewmcbroom) reported

    @ThreeUKSupport hi! Any update on when service will resume in FK15 area? Been 5 days now and no email update from yourself to provide rough timescales.

  • CondemnedGG Ol™️ (@CondemnedGG) reported

    @ThreeUKSupport bit fed up now to be honest, no signal in cheadle, staffs since Saturday and your web chat advisor says “good news it’s due to be fixed by the 4th” absolutely not good enough. I’m not paying to receive no service for a week.