3 (Three) Outage in Coventry, England

@ThreeUKSupport I don't know about other users,but I'm facing issues. I don't know whom to call. Please help me it's been almost a week since this issue.

Dear @ThreeUK @ThreeUKSupport I'm using a Pay as you go sim card. My top up is still on, I can make calls but I cannot use 4G. I went to a three store and they changed my sim card, but it's still not working. It's been 5 days since I'm facing this issue. Please can you help?

@ThreeUKSupport @ThreeUK having problems with the internet nothing is loading I’ve turn phone on and off and done a hard reset and still getting nothing help please

@ThreeUKSupport Today I have not been able to work courtesy of @ThreeUK network I imagine that a compensation will open 😡

Dear @ThreeUKSupport I have tried everything. Resetting settings, resetting APN, changing sim card slot but no luck in terms of internet. It just shows 4G but no internet. Please help me. I cannot use my internet outside anymore. Please.

@ThreeUKSupport It's not even showing 3G. And it's everywhere in Coventry area. I don't know what to do. Please help.

@ThreeUK @ThreeUKSupport I am so upset I dropped my phone down the stairs today, I have managed to find an old phone but I cannot catch up with my family due to this #StaySafe #StayHome

@ThreeUKSupport Hi Janet speeds still around 10mbit but full signal on my router. My number is 07491151832. My work Vodafone is 2 bars consistently is 30mbps

@ThreeUKSupport Find me a live chat service that works, or a number where I'm not on hold for 30 minutes, and I'll do it. So far you've failed to do either of those. Next option - you leave me no choice but to start making official complaints and look into legal action for breach of contract

@ThreeUKSupport Next bill is tomorrow, but, you sent me a text this morning to say you can't cancel it (contrary to the message you sent on 31st Jan - where you also compensated me for last time you failed)

Barely able to access internet in Tesco Cannon Patk with @ThreeUK. Currently with 1 bar of signal. #NoServiceHere

90 minutes in the phone to @ThreeUK @ThreeUKSupport and got nowhere, other than stressed and angry at the really awful service. So tempted to ditch my accounts and move to someone else. The customer service has been going down hill for a while now.

Shocker, @ThreeUK is down AGAIN good thing I don’t need to go anywhere today as I can’t use anything unless I’m on WiFi 🙃🙂

@wildaboutimages @EE @ThreeUK I currently have both. Main phone is with EE and happy with the service.

I have been waiting to get through to @ThreeUK customer service for 2hours 35minutes.

@ThreeUK @ThreeUKSupport @Three_Is_Broken after 6 years I’m leaving. Your data speeds have been abysmal for the past 2 months or so. Nothing has been done to try help. I can’t even read news sometimes. Gone.

@ThreeUK what actually happened was without service all morning

@ThreeUKSupport last month of my contract so I will start looking for another network this is trash internet still down 🤨

@ThreeUKSupport Coverage is absolutely fine in terms of signal strength. It’s speed that’s the issue. Unfortunately I don’t. It worked fine for years and now it doesn’t. With you guys now not being the only ones w/ unlimited data, I’ll be leaving once contract is up.

@ThreeUK please please please can you sort out the data speeds on whatever tower feeds Rugby Train Station. I’ve been reporting it for weeks and it’s still not fixed. It’s incredibly slow and frustrating.

@ThreeUKSupport is there anybody working that can help me please?

@ThreeUK Not until you can provide a half decent service!

@ThreeUK Did your masts get water logged today my signal was so bad today I couldn't even get a email all day. Worst its been. Which is hard to beat since its **** anyway. Oh yes s35 area

@ThreeUK The new app sucks! Can't even register with out WiFi... and when I do connect to a WiFi it says iv got to use my email I registered with before. I no longer have access to the email I used before?

@ThreeUKSupport all day today I have got selected network (3) not available. I have scanned and it won't allow me to connect to either 3 network options I have. Not happy paying for a service I cannot use.

@ThreeUKSupport I dial, I get an automated message saying "You can no longer dial 153 from your Three handset. Please redial using 118 313 to connect to the Three international directory service." Can you help please

.@ThreeUK customer service absolutely shocking and your instore team at Solihull have really messed up my new contract by giving me false information when switching contract. I hope you call me tomorrow to rectify this. Absolutely appalled

@ThreeUK What I’m looking for is an explanation why your service is so awful today. I can hardly do anything onine today as every site I visit takes an eon to open, then stop working almost immediately, plus trying to view my emails. Is there a network problem?

@ThreeUKSupport I see three have launched esim so how can I covert my sim for an esim? Also, Apple Watch supported on 3 network?

@ThreeUKSupport I cant log on through the three app, it wont accept my email address and says it had trouble sending the email