3 (Three) Outage in Coventry, England

Shocker, @ThreeUK is down AGAIN good thing I don’t need to go anywhere today as I can’t use anything unless I’m on WiFi 🙃🙂

@wildaboutimages @EE @ThreeUK I currently have both. Main phone is with EE and happy with the service.

I have been waiting to get through to @ThreeUK customer service for 2hours 35minutes.

@ThreeUK @ThreeUKSupport @Three_Is_Broken after 6 years I’m leaving. Your data speeds have been abysmal for the past 2 months or so. Nothing has been done to try help. I can’t even read news sometimes. Gone.

@ThreeUK what actually happened was without service all morning

@ThreeUKSupport last month of my contract so I will start looking for another network this is trash internet still down 🤨

@ThreeUKSupport Coverage is absolutely fine in terms of signal strength. It’s speed that’s the issue. Unfortunately I don’t. It worked fine for years and now it doesn’t. With you guys now not being the only ones w/ unlimited data, I’ll be leaving once contract is up.

@ThreeUK please please please can you sort out the data speeds on whatever tower feeds Rugby Train Station. I’ve been reporting it for weeks and it’s still not fixed. It’s incredibly slow and frustrating.

0 bar of mobile signal @ThreeUK before entering Leamington Spa at Kenilworth Road CV32 5RX #NoServiceHere

@ThreeUKSupport @ThreeUK not happy with the service provided by your company. Try to upgrade to a new phone. Went out of my way to go to a store to be advised your systems are down. I tried yesterday so I have been trying for 2 days now. New @Apple launchCan’t take part. #unhappy

@ThreeUKSupport can you please help as my Internet is not working without my WIFI from home.

@ThreeUK emailed today to say a price increase, link to new options, matched price as of today for double the GB. Selected and it went up. Spoke to Darren at 3 and got it for lower than today. @CelticFC fans not all that bad, spoke @kierantierney1 he said he might 😭 👍🏼👍🏼

Extremely impressed with @ThreeUK customer service via online chat and speed at sorting new contracts, transfer from @vodafone and home signal box out! Exactly how customer service should be #Impressed #customerservice #patontheback

Think all companies need to learn from @ThreeUK and how to treat loyal customers. Their customer service is literally faultless every single time 🙌🏽 would never use another phone provider again!

@MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.

@ThreeUKSupport the app keeps crashing is there a problem with it at the moment happens on 2 different phones.

@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

@ThreeUKSupport Thank you. No issue today supposed there had been a power outage yesterday.

@ThreeUKSupport I’ve had the dongle 2 days I’m just going to cancel the dongle contract now anyway I will have to live with the phone until my contract ends 👍

@ThreeUKSupport Look at the coverage map. You'll see that we're in a low signal area Been going on since January.

@ThreeUKSupport B37 6SE. Huawei Mate 10 Pro. There's just enough signal to keep WiFi calling from working reliably, but not enough to hold a call.

@ThreeUKSupport @HPanayiotou Better service would be my guess....

@ThreeUKSupport Discovered the problem my VPN. Turned off and app works

Absolutely disgusted by the way @ThreeUK have handled my recent order and online chats, promise they have sorted it then same issue now it looks like it’s carrying on tomorrow customer service is appalling no one to speak to and completely fobbed off once again

@ThreeUKSupport Hi There is a problem with the camera. A solution maybe a new screen £125 (unless it’s found to be moisture in which case game over) Apple verified first use on 26 Dec. I would have expected @ThreeUK to honour the guarantee period from then. Yr branch manager looked embarrassed

@ThomBartley @VodafoneUK @ThreeUK It’s bad enough for me to go to the Ombudsman & @BBCWatchdog this time, I’m sure in a while they will be outed for bad behaviour again, hopefully fined too.

@ThomBartley @VodafoneUK @ThreeUK They ruined my credit file & treated me like crap even though I had been a customer for 9 years. Now they just blanking me, so just want to make sure no one makes the same mistake.

Hey @EE - I’m trying to run my business but your network falls over whenever there’s a crowd. Never had this with @ThreeUK - you’re ruining my business. B40 1N

******* awful service from @ThreeUK #Useless

Why is it so difficult to speak to @ThreeUK customer service 😡

@ThreeUK & still shocking connections in Central London. Signal is there but clearly overused.

@ThreeUKSupport Yes. That link takes you to the sight but it was after I’d put in details and wanted to pay it flagged up as some sort of security issue.

@ThreeUK Can’t believe being a 3 customer for so long and they can not add on data as my plan has changed, customer service very poor not happy !!!!

This is a shame as most of your service @ThreeUK is excellent- the data passport service has a lot of flaws and does not serve your customers well

@ThreeUKSupport I've lost all network coverage this afternoon in B90...what's happening?

@ThreeUK How long until you sort your app out re payments?? Always says payment failed as not a UK address then make it again, still failed then it will work...check bank and been charged at least twice. Happened 4 times I’ve used this app to pay. Well known issue as staff aware.

When you pay for @ThreeUK data passport but get stung with an additional £207 of charges anyway. And then you’re asked to wait 48 hours to see if they might be able to waiver the charges you never should have got. Wonderful welcome home.... cheers @threeuk

@PeterMoll1 @edvaizey @TomTugendhat Yes it will, and for a load of us that live in rural areas 4G broadband is already superior. We got fttc and it was terrible. "Superfast" my arse. Got 4g broadband with @ThreeUK and no I get around 100mbps up from about 27 with BT. I live very rurally

@ThreeUKSupport @klm35097632 Reboot don’t fix everything

Bye bye @ThreeUK you really let yourself down. 10 weeks without a signal at home (previously full) apparently due to 5g upgrades - that’ll be useful on an iPhone 6s won’t it. Hello @Plusnet / @EE

@MansellRM12 @justins_taxi @ThreeUK Kept complaining, their service simple doesn’t work ie Oxford st , at Pancras station , embankment and May other crucial areas

@ThreeUK absolutely disguised in the way three treat their customers

I am losing my patience with security protocols. so far, in the last 2 weeks, @Mailchimp @revolut @ThreeUK and now my F*cking useless bank @tsb have all locked me out of systems with their ridiculously paranoid security systems. @TSB you are the worst. I am now stuck in

I am losing my patience with security protocols. so far, in the last 2 weeks, @Mailchimp @revolut @ThreeUK and now my F*cking useless bank @tsb have all locked me out of systems with their ridiculously paranoid security systems. @TSB you are the worst. I am now stuck in

@justins_taxi @LTDAForum @ThreeUK EE the biggest crock of shite ever. Go search the internet for sites set up to log complaints about them. Constantly in breach of contract because no signal, dropped calls & customer service never help, call back or find a solution. They'll blame your phone, your home or you.

@ThreeUKSupport Did all that but still didn't work so contacted you guys here. As Fraser mentioned, you had an slight issue that day.

@NickBoles @ThreeUK Just phone customer service like anyone else would, and take your hissy fit there