3 (Three) Outage in Coventry, England

@ThreeUKSupport @ThreeUK not happy with the service provided by your company. Try to upgrade to a new phone. Went out of my way to go to a store to be advised your systems are down. I tried yesterday so I have been trying for 2 days now. New @Apple launchCan’t take part. #unhappy

@ThreeUKSupport can you please help as my Internet is not working without my WIFI from home.

@ThreeUK emailed today to say a price increase, link to new options, matched price as of today for double the GB. Selected and it went up. Spoke to Darren at 3 and got it for lower than today. @CelticFC fans not all that bad, spoke @kierantierney1 he said he might 😭 👍🏼👍🏼

Extremely impressed with @ThreeUK customer service via online chat and speed at sorting new contracts, transfer from @vodafone and home signal box out! Exactly how customer service should be #Impressed #customerservice #patontheback

Think all companies need to learn from @ThreeUK and how to treat loyal customers. Their customer service is literally faultless every single time 🙌🏽 would never use another phone provider again!

@MrPaulDH @ThreeUKSupport No still not working mine is a new contract as well for my son. My one that I’ve had a few years is working fine.

@ThreeUKSupport the app keeps crashing is there a problem with it at the moment happens on 2 different phones.

@ThreeUK Collin actually laughing like a child down the phone! Extremely unprofessional!!! Shocking service!!! £28 a month for a sim only! I pay £17.80 with @VodafoneUK handset included!! Unlimited text, calls 4g of Data!

@ThreeUK customer services and prices are shocking!!! No offers for existing customers!!! Stepdaughter will be moving to @VodafoneUK

@ThreeUKSupport Thank you. No issue today supposed there had been a power outage yesterday.

@ThreeUKSupport I’ve had the dongle 2 days I’m just going to cancel the dongle contract now anyway I will have to live with the phone until my contract ends 👍

@ThreeUKSupport Look at the coverage map. You'll see that we're in a low signal area Been going on since January.

@ThreeUKSupport B37 6SE. Huawei Mate 10 Pro. There's just enough signal to keep WiFi calling from working reliably, but not enough to hold a call.

@ThreeUKSupport @HPanayiotou Better service would be my guess....

@ThreeUKSupport Discovered the problem my VPN. Turned off and app works

Absolutely disgusted by the way @ThreeUK have handled my recent order and online chats, promise they have sorted it then same issue now it looks like it’s carrying on tomorrow customer service is appalling no one to speak to and completely fobbed off once again

@ThreeUKSupport Hi There is a problem with the camera. A solution maybe a new screen £125 (unless it’s found to be moisture in which case game over) Apple verified first use on 26 Dec. I would have expected @ThreeUK to honour the guarantee period from then. Yr branch manager looked embarrassed

@ThomBartley @VodafoneUK @ThreeUK It’s bad enough for me to go to the Ombudsman & @BBCWatchdog this time, I’m sure in a while they will be outed for bad behaviour again, hopefully fined too.

@ThomBartley @VodafoneUK @ThreeUK They ruined my credit file & treated me like crap even though I had been a customer for 9 years. Now they just blanking me, so just want to make sure no one makes the same mistake.

Hey @EE - I’m trying to run my business but your network falls over whenever there’s a crowd. Never had this with @ThreeUK - you’re ruining my business. B40 1N

******* awful service from @ThreeUK #Useless

Why is it so difficult to speak to @ThreeUK customer service 😡

@ThreeUK & still shocking connections in Central London. Signal is there but clearly overused.

@ThreeUKSupport Yes. That link takes you to the sight but it was after I’d put in details and wanted to pay it flagged up as some sort of security issue.

@ThreeUK Can’t believe being a 3 customer for so long and they can not add on data as my plan has changed, customer service very poor not happy !!!!

This is a shame as most of your service @ThreeUK is excellent- the data passport service has a lot of flaws and does not serve your customers well

@ThreeUKSupport I've lost all network coverage this afternoon in B90...what's happening?

@ThreeUK How long until you sort your app out re payments?? Always says payment failed as not a UK address then make it again, still failed then it will work...check bank and been charged at least twice. Happened 4 times I’ve used this app to pay. Well known issue as staff aware.

When you pay for @ThreeUK data passport but get stung with an additional £207 of charges anyway. And then you’re asked to wait 48 hours to see if they might be able to waiver the charges you never should have got. Wonderful welcome home.... cheers @threeuk

@ThreeUKSupport worst customer service ive ever had to deal with

@ThreeUKSupport Because your coverage on busy places like Oxford Street and Kings Cross sucks. And I don’t think you care. I’d rather not leave but I walk out of my office and onto Oxford Street and I’m dead in the water.

@ThreeUKSupport Your support is a piece of shit.

@ThreeUKSupport I need more data but the app and 333 won’t give it to me. Help

@gabriel_micko @ThreeUK That's not much of an explanation that helps to make a choice :) Lycamobile in UK is just an MVNO using O2 network, so between these two I'd probably choose the latter (not that O2 has the best coverage either).

@ThreeUKSupport Please provide a timeline for when the issue will be resolved. @Ofcom

@ThreeUKSupport Morning Three Support, I'm still waiting for a Proof of Usage for an insurance claim on my mobile but still heard nothing since I put the request in on 12th Sept. I chased Monday who said 24/48 hours still.... and we are now at 7 days later. any help would be good

@ThreeUK I asked for a replacement sim card last week. I was told it would arrive yesterday. It never arrived. Today I leave on holiday without a useful sim card. Just rubbish!

Fuming @ThreeUK. Been on hold for 27 minutes. Music cuts out and nothing, just silence. Then a woman says no response I’m ending the call. I’m shouting hello. No issues with talking to anyone else. Don’t have time for this shit.

@NoServiceHereUK @ThreeUK No I struggle with Signal in all of London, the network is to crowded.