3 (Three) Outage in Hinckley, Leicestershire, England

Customer service from @ThreeUK currently receiving a massive 0 out of 10 at the moment. USELESS! @ThreeUKSupport

@m_whitehouse87 @ThreeUK Put your number/s on a no sales call register, it’s free, as soon I say I am on a call protection register, all companies hang up and remove me from there database as they get fined big numbers if they breach the code.

Bit of advice for anyone selling an old mobile phone. DON’T USE Envirofone, Music Magpie… Sell it direct to your service provider or the manufacturer ( Apple, Samsung etc). These companies tried to give me £35 for an immaculate iPhone XR. @ThreeUK gave me £154! Don’t get conned

@ThreeUKSupport I see your ads about your network coverage, specifically what is being done to increase 5g coverage in Nuneaton, Warwickshire?

@ThreeUKSupport This has been an issue for a while now. Phone calls will drop out and the quality of them otherwise is terrible. I don’t really text and signal for internet use is just as bad as the signal for phone calls and is never consistent when it does work. My postcode is CV5 6HF

@ThreeUKSupport can you provide me any help? I’m currently experiencing terrible phone service in my local area!

@ThreeUKSupport Bad signal in this area (I only get two out of four of the upright lines (? internet strength) And that I'd been answering all their questions well

@ThreeUKSupport Tried to report an issue with my wifi (lack of) Turning my wifi off kills calls too One of your agents cut me off The other messaged me back On live chat went to see what network I was on and that killed the live chat. Has been confirmed bad signal in my area

@johnh59 @ThreeUK No one else offer a better service I assume? I’ve always been with Vodafone and they’ve updated all their masts over the past few years and I get a signal practically anywhere now.

@ThreeUKSupport im trying to access the new plans section on the app as my minimum term ends soon but the app crashed and now says ‘oops! somethings gone wrong, try again later’ is this a problem your end or mine?

@ThreeUKSupport can’t send texts comes up not delivered please help

@ThreeUK is the worst network with the worst customer service I’ve ever seen. I’ve told them 20 times about my internet speed and I’ve had every excuse you could imagine now when I call up they put be on hold and the call cuts off every time other people have told me the same 😡

@ThreeUKSupport after my contract finishes I’m defo not going back to your network, your admin for billing is atrocious, contacting the wife and hassling her for a contract in my name, a phone that the daughter has not used in over 12 months and the final bill was paid days ago

@ThreeUKSupport please can you answer , I was told the internet would be fixed in two hours at 1815 still no service in the Leicester area

@ThreeUKSupport @ThreeUK having problems with the internet nothing is loading I’ve turn phone on and off and done a hard reset and still getting nothing help please

@ThreeUKSupport Today I have not been able to work courtesy of @ThreeUK network I imagine that a compensation will open 😡

@mick_miller @ThreeUK @ThreeUKSupport Unbelievable Mick, it gets worse with everything had the same problem with Argos 😔

Dear @ThreeUKSupport I have tried everything. Resetting settings, resetting APN, changing sim card slot but no luck in terms of internet. It just shows 4G but no internet. Please help me. I cannot use my internet outside anymore. Please.

@ThreeUKSupport It's not even showing 3G. And it's everywhere in Coventry area. I don't know what to do. Please help.

@ThreeUK @ThreeUKSupport I am so upset I dropped my phone down the stairs today, I have managed to find an old phone but I cannot catch up with my family due to this #StaySafe #StayHome

@ThreeUKSupport hmm my SIM card seemingly cannot connect to a network anymore, since three moved me to another plan.

@ThreeUK I have a question... Why am I getting a notice th3 adult filter is on, blocking me from a website I looked at earlier this same day (a Air Gun Club in Halifax) on both my phone and Chromebook... Despite this filter never appearing before now & being with you since 2020?

@ThreeUK your mobile phone signal is Shxte your internet signal is shxte your home wifi is shxte can’t wait till the contract is up

@ThreeUK when will 5g network coverage in CF39?

@ThreeUKSupport No worries now. Turns out my wife got through and was told that there are issues, they will not be fixed, it’s as good as it gets, local shop have had many complaints, exit fee waived as it’s so bad. 5 friends now changing their network too.

@NetworkRailMAN @ThreeUK @northernassist Ah I wondered what it is as it is never clear to hear the message properly.

@ThreeUKSupport My signal keeps cutting in and out, and at times it goes away for about 10 Minutes before coming back with a weak signal

Nobody use @ThreeUK absolutely appalling customer service

@ThreeUK absolutely appalled by the service I just received from your online chat! Even the manager did not want to help me! Been charging me twice and no refund!

@ThreeUK for the pass three days my signal has been terrible. Can you assist with this please?