3 (Three) Outage in Leicester, England

@ThreeUKSupport I did, I rang both of you, my boss himself gave details of his account passwords and you still weren’t having it because you call centres in Mumbai don’t understand CONSUMER LAW as you don’t, hence why I would NEVER recommend your company

@ThreeUKSupport OMG, and this is why I would never ever become a Three customer, please please please read CONSUMER LAW FFS, my boss didn’t PURCHASE the handset from @Apple, it’s not and @Apple issue, it’s A FECKING THREE ISSUE,

@ThreeUKSupport Technically I’m the new owner of the handset, with my boss’s details account wise and with his help it’s still technically a Three issue, don’t try and blind me with science, still not an Apple issue

@ThreeUKSupport If I had bought the handset through Apple then yes it’s their problem even it the network was you but the handset wasn’t bought from Apple, it was bought from you, Jesus

@markshaw @VodafoneUK @ThreeUK When I got my last iPhone the lady at O2 told me they don't lock their phones any more. Not sure if that's true or applies to all. You could get a SIM from a friend on another network and try it.

@ThreeUKSupport @HPanayiotou Better service would be my guess....

Clearly @O2 don’t care about customer security tho lol why 5/6 shops didn’t need ID, I don’t know. #WatchdogLive glad I’m with @ThreeUKSupport!!

@ThreeUKSupport Automated service only as there seems to be no way to access a person! Please DM me the direct number...

@ThreeUKSupport big probs with Three this week. Other kid off to uni needs to move phone number across. Has PAC code. Three goes through all the steps then crashes out with 'Technical issue'. She starts uni imminently so she needs her number moved. Can we speak to a human?

@ThreeUKSupport We have tried this repeatedly but it always ends up with 'We're having some technical issues...' and hangs up.

@SarahLBelle_ Been with @ThreeUK for almost 8 years and had my wife’s phone with them for 5 never looked back! #Amazing customer service and 4G signal almost everywhere in the UK! Very rarely drops to 3G and never not been able to use my phone to make calls!! More than I can say for all others

When you pay for @ThreeUK data passport but get stung with an additional £207 of charges anyway. And then you’re asked to wait 48 hours to see if they might be able to waiver the charges you never should have got. Wonderful welcome home.... cheers @threeuk

@ThreeUK single problems today in LE2 ?

.@ThreeUK please fix this signal it’s effecting me using my phone so badly !

@Air04__ @Jvhxl @VOXI_UK @ThreeUK @O2 Yeah, never tried O2 and have no reason to but my mum is on O2 and it’s not much better signal than three tbh. Still better than three nonetheless. Also could just be my area.

@Air04__ @Jvhxl @VOXI_UK @ThreeUK Agreed. Three are just terrible at everything these days and are losing valued customers, like me who was on Three for 8 years.

@DinoOnTheBeat @Jvhxl @VOXI_UK @ThreeUK Yeah, I prefer voda as ee is just unreliable for me, but I can say the vixi signal still shows up in the greenwich foot tunnel

@DinoOnTheBeat @Jvhxl @VOXI_UK @ThreeUK Three thinks signal is optional, just use wifi calling and contract law shouldn't be followed.

@ThreeUKSupport just been reading threw your tweets and it seems 3 mobile is having some signal problems everywhere!! Still no signal and U will know what the problems are and I don’t want to webchat!! 😡😡😡

I don’t have 4G/3G in London and I blamed it on congestion but it seems I don’t have it anywhere else @ThreeUK. Looking forward to the end of my contract in July to find a decent network!

@ThreeUKSupport @ThreeUKSupport I haven’t every time I type a password and press confirm reset I get generic mythree exception message. Not only added to that and the above but you have 30 min lockouts and so every time this happens I need to wait another 30 mins. Terrible for users.

So quick recap I’ve had a previous contract with @ThreeUK and decided to upgrade with them towards the end of September. Before I upgraded quick background story I moved houses and my service has been shit called them about it, apparently ‘it’s being fixed’.

You know that feeling when you want to just browse the internet, receive phone calls and texts but @ThreeUK NO SERVICE ASS has other plans. Welcome to my thread.