3 (Three) Outage in Leicester, England

@ThreeUKSupport im trying to access the new plans section on the app as my minimum term ends soon but the app crashed and now says ‘oops! somethings gone wrong, try again later’ is this a problem your end or mine?

@ThreeUKSupport can’t send texts comes up not delivered please help

What a bullshit service by @ThreeUK.Executives are laughing on call when the issue is described.I was transfred on call 8 times to various departments and everyone was like Im not from this dept for a PAC req.Such a classless and sub standard brand is Three.Highly not recommended

@ThreeUKSupport after my contract finishes I’m defo not going back to your network, your admin for billing is atrocious, contacting the wife and hassling her for a contract in my name, a phone that the daughter has not used in over 12 months and the final bill was paid days ago

@ThreeUKSupport please can you answer , I was told the internet would be fixed in two hours at 1815 still no service in the Leicester area

@ThreeUKSupport why is the internet so poor here? I’m in a major city! Postcode le2 0qb

@ThreeUK why is the internet so poor the last week or so ? Postcode LE2 0qb

Why does @ThreeUK website make u disable wifi to use it... no signal in my house without wifi... 🤬

@cjlow_ @ThreeUKSupport Never told me what speed it should be all I’ve been told by them is turn 4G off because it doesn’t work. Nightmare when we’re paying for 2 phones and WiFi with them at £130 a month. We can barely even stream Netflix

@VodafoneUK @EE @O2 @ThreeUK The problem here is that most of the thick pricks doing this can't read. Or don't trust mobile phones so won't be on twitter....

@kieranlazaretti @JBreamo @ThreeUK @ThreeUKSupport That's what I was told too three broadband is down!

@jesuiscanard @ThreeUK Never had an outage with virgin broadband and recieve down load speeds of over 100 meg

@hanriddell @ThreeUKSupport I've honestly never heard a good word about Three, trash company

@ThreeUKSupport so I haven’t had no service since 9pm last night , I’m a student away from home so how can I get my service back on cause I really need it.

@ThreeUKSupport le1 1re, but I had the same issues 50 miles away from here yesterday too. Live chat said there were issues in the area due to upgrades, but I have friends on the network in the same building with same device - no issues for them

@ThreeUK easily has the worst service in the U.K. I’m sat in a parking lot in my car b can’t even get 4g...gps won’t load...had to come into WiFi just to send this tweet smh...fix up @ThreeUK

@ThreeUKSupport my service is down

@ThreeUKSupport am I going to be compensated for today’s poor service

@LadyVoldemort83 @BleeStacey @IWMTom @ThreeUKSupport I’d leave too! I’ve had no problems with three apart from today. Certainly wouldn’t be staying if it’s that bad

@OldhamFoodbank @ThreeUKSupport Every phone network occasionally has its problems, it’ll get fixed...

@ThreeUKSupport Seriously Chris, I need someone to help me out here mate because @ThreeUK are driving me insane

@ThreeUK has been really disappointing with their service recently. 3 months with no resolution, just thrown department to department.

@ThreeUKSupport your upgrades/cancellation team just lost me as a customer as they couldn't drop £1 a month off a deal to match a competitor. Not the best customer service 🙈

@ThreeUKSupport is it normal for a member of the three team to call and hang up, after I respond back. It wasn’t a cold call as I was expecting you guys to call me.

This morning I got a letter from @ThreeUK. My minimum term is up shortly, and here's a couple of suggestions: * Stick with the same service and price on a rolling monthly basis, or; * Pay £2 more per month on a 24-month contract for the same service. Gee, whichever shall I pick?

@ThreeUK your upgrades/cancellation team just lost me as a customer as they couldn't drop £1 a month off a deal to match a competitor. Not the best customer service 🙈

@ThreeUKSupport No explanation, I've just been told over and over again it will take 24/48hrs. They keep adding credit to my account to say sorry but not helpful as I'm on furlough and not using the phone. They just say 'we can't fix what's happened in the past'

@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!

@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.

@ThreeUKSupport I've been trying to get VAT receipts for my top ups as I use it for work. Everytime I'm told it will get sent in 24-48 hours and never does. I've already been charged by my bank for this