3 (Three) Outage in Rugby, Warwickshire, England

@ThreeUKSupport Find me a live chat service that works, or a number where I'm not on hold for 30 minutes, and I'll do it. So far you've failed to do either of those. Next option - you leave me no choice but to start making official complaints and look into legal action for breach of contract

@ThreeUKSupport Next bill is tomorrow, but, you sent me a text this morning to say you can't cancel it (contrary to the message you sent on 31st Jan - where you also compensated me for last time you failed)

90 minutes in the phone to @ThreeUK @ThreeUKSupport and got nowhere, other than stressed and angry at the really awful service. So tempted to ditch my accounts and move to someone else. The customer service has been going down hill for a while now.

@wildaboutimages @EE @ThreeUK I currently have both. Main phone is with EE and happy with the service.

I have been waiting to get through to @ThreeUK customer service for 2hours 35minutes.

@ThreeUK @ThreeUKSupport @Three_Is_Broken after 6 years I’m leaving. Your data speeds have been abysmal for the past 2 months or so. Nothing has been done to try help. I can’t even read news sometimes. Gone.

@ThreeUK what actually happened was without service all morning

@ThreeUKSupport last month of my contract so I will start looking for another network this is trash internet still down 🤨

@ThreeUKSupport Coverage is absolutely fine in terms of signal strength. It’s speed that’s the issue. Unfortunately I don’t. It worked fine for years and now it doesn’t. With you guys now not being the only ones w/ unlimited data, I’ll be leaving once contract is up.

@ThreeUK please please please can you sort out the data speeds on whatever tower feeds Rugby Train Station. I’ve been reporting it for weeks and it’s still not fixed. It’s incredibly slow and frustrating.

0 bar of mobile signal @ThreeUK before entering Leamington Spa at Kenilworth Road CV32 5RX #NoServiceHere

@ThreeUKSupport @ThreeUK not happy with the service provided by your company. Try to upgrade to a new phone. Went out of my way to go to a store to be advised your systems are down. I tried yesterday so I have been trying for 2 days now. New @Apple launchCan’t take part. #unhappy

@ThreeUK emailed today to say a price increase, link to new options, matched price as of today for double the GB. Selected and it went up. Spoke to Darren at 3 and got it for lower than today. @CelticFC fans not all that bad, spoke @kierantierney1 he said he might 😭 👍🏼👍🏼

Extremely impressed with @ThreeUK customer service via online chat and speed at sorting new contracts, transfer from @vodafone and home signal box out! Exactly how customer service should be #Impressed #customerservice #patontheback

Think all companies need to learn from @ThreeUK and how to treat loyal customers. Their customer service is literally faultless every single time 🙌🏽 would never use another phone provider again!

@ThreeUKSupport Thank you. No issue today supposed there had been a power outage yesterday.

@ThreeUKSupport I’ve had the dongle 2 days I’m just going to cancel the dongle contract now anyway I will have to live with the phone until my contract ends 👍

@ThreeUKSupport @HPanayiotou Better service would be my guess....

Absolutely disgusted by the way @ThreeUK have handled my recent order and online chats, promise they have sorted it then same issue now it looks like it’s carrying on tomorrow customer service is appalling no one to speak to and completely fobbed off once again

******* awful service from @ThreeUK #Useless

Why is it so difficult to speak to @ThreeUK customer service 😡

@ThreeUKSupport Yes. That link takes you to the sight but it was after I’d put in details and wanted to pay it flagged up as some sort of security issue.

@ThreeUKSupport a week ago I got a new SIM contract on the advice from Three that my existing Three number could be moved across. However it didn't work and my old number is now disconnected and I've lost it. Complaints team keep promising things but still not resolved. Help!

@DoubleK29 @ThreeUK Absolutely! I'd understand more so if the service was consistent... I used to rate @ThreeUK so highly, I wouldn't think twice about switching to a different provider now apparently @VodafoneGroup is a good one to go with.

@darrenmarks81 @ThreeUK Wi-fi calling will solve your issue.

@ThreeUK for nearly a week now on and off we havnt been apple to make or revive calls we have multiple contracts with you and all are doing the same this needs sorting as I’m paying for a service I can not use which means I can’t keep in touch daughter during this time not happy

@ThreeUK shame on you 3! I have been a customer for 15 years and today you sent me an email saying your increasing my monthly change by nearly 3%!! There’s people suffering, people sort on money and struggling but you guys chuck in an increase. Shame on you!!

@CSG1973 Tried calling @ThreeUK today .. a phone company but no call/speaking service available for any service to actually talk about things.. oh the irony.! All they offered was online chat and then they weren’t empowered to do anything.Time to cancel my contract I think

@Desirodave @ThreeUK Cheers Dave ive already checked this coverage checker but its always the same and its really annoying specially i just signed 2 years contract with 3 hope they help or i will choose other network😊

@imkyleminers @susie351975 @VodafoneUK @EE @O2 @ThreeUK You dont say. That doesn't mean the company is obligated to put up the price. They choose too as a revenue increasing decision. They never used to do this yrs ago.

@ThreeUK I would never recommend three to anybody, I have been diagnosed with Covid 19 and even after being told i wouldn't be cut off, due to no work I have been

@ThreeUKSupport Upgraded my phone. Sim not working. Two days, over 6 hours on phone. 2 promises it would sorted. Still waiting. Disgrace.