3 (Three) Outage in Atherstone, Warwickshire, England

@ThreeUK My signal has been appalling across the entirety of Birmingham for weeks. Even switching to 3G makes no difference. Are there issues? Over subscribed network? What am I paying for? 🤔

@ThreeUKSupport terrible mobile broadband in B15 and B17 for a couple of weeks now. It didn’t use to be like this. I’m changing provider.

@ThreeUK my wife keeps dropping out but phone service is fine, this seems to be happening on evenings consistently! I am in B14 area of Birmingham. Is there a reason for this!

@ThreeUK all week I have been having really unstable and patchy service from my 5G router here in Brum. One moment 100Mb the next 0. Is there an issue?

Bit of advice for anyone selling an old mobile phone. DON’T USE Envirofone, Music Magpie… Sell it direct to your service provider or the manufacturer ( Apple, Samsung etc). These companies tried to give me £35 for an immaculate iPhone XR. @ThreeUK gave me £154! Don’t get conned

@ThreeUK excuse me.why is my internet on my iphone so so bad in the B92 8NW Postcode When im at work??

@ThreeUKSupport when my contract is about to expire, how much notice do I need to give you to cancel my account?

@ThreeUKSupport I see your ads about your network coverage, specifically what is being done to increase 5g coverage in Nuneaton, Warwickshire?

@ThreeUKSupport When I call the number from the work landline, it’s a recorded message from their provider saying access to this number is restricted, yet other mobile numbers are ok. The call never reaches me.

@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?

@ThreeUK Recently upgraded my phone, days later have information about my insurance through post - never asked for it, it wasn’t mentioned and I don’t want it. Phone number to cancel not working, can’t speak to anyone about it, not happy.

@ThreeUKSupport This has been an issue for a while now. Phone calls will drop out and the quality of them otherwise is terrible. I don’t really text and signal for internet use is just as bad as the signal for phone calls and is never consistent when it does work. My postcode is CV5 6HF

@ThreeUKSupport can you provide me any help? I’m currently experiencing terrible phone service in my local area!

@ThreeUKSupport I keep getting messages and emails to say my contest is ending but I started a 24 month contract last year. Please help.

@ThreeUKSupport Bad signal in this area (I only get two out of four of the upright lines (? internet strength) And that I'd been answering all their questions well

@ThreeUKSupport Tried to report an issue with my wifi (lack of) Turning my wifi off kills calls too One of your agents cut me off The other messaged me back On live chat went to see what network I was on and that killed the live chat. Has been confirmed bad signal in my area

@tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.

@ThreeUKSupport I’ve wasted a whole afternoon trying to resolve an outstanding issue with my services, and I’m no further along. Being passed around from pillar to post.

I'm not one for complaining on Twitter, but I’m letting it be known that @ThreeUK customer services is awful. As a long standing customer and given the current pandemic the service has been appalling.

@shreypuranik @ThreeUK Okay, tried this but it didn't solve the problem.

@ThreeUK I’ve been with you for a long time and never suffered issues before. But this weekend the reception has been dreadful while travelling the route of the A1, dreadful. Coverage is meant to get better over years, not worse. I might be leaving as I’m not tied down now.

@popey @ThreeUK Time to Bobby Tables this (if I could ever bring myself to be a Three customer again after last time).

*sigh* bought a new phone SIM from @ThreeUK - when registering I added a + sign to my email address. It allowed it, but failed to let me login once created. Had to get support to manually fudge my email address to one without a + sign, and now it magically works again. Sheesh.

@ThreeUK your network checker is telling me there's no issues in the TS19 area...you do have an issue. No throughput on the 4g at all. It was fine in the am. Please sort.

@ThreeUK @Parklifefest Hi, i cancelled my broadband over the phone, yesterday i received a letter saying thanks for choosing2 stay& upgrade with us. I called2 cancel on same day as u offered the upgrade yet no cancellation confirmation letter. Are u trying 2 lock me into a 2yr contract i don't want?

@ThreeUKSupport I have no service? i have tried following all the steps online and it's still not working

I request to all UK 🇬🇧 @ThreeUK customers please don't trust indian three customer services staff and when you get contract make sure everything is OK and perfect. If not please finish contract in 14 days otherwise you will get trouble and headache. It's not @ThreeUK fault.

This is a difference between English and Asian behaviour we are telling truth and helpfull but Indian @ThreeUK customer services lying and looting us. I request to @ThreeUK please take action against them who trying to ruined three business.

Then I tried very hard I said I have recording and contract but they were making excuses always and saying your bill will be reduced but later sending text your bill is right Because they were playing game with me. Indian @ThreeUK customer services were playing Asian games.

Amazing service @ThreeUK I was due an iPad upgrade & less than an hour on live chat, we had everything done, choose new model, updated contract & had it sent out to me, The guy i had on chat was really quick & very helpful. So glad i switched to Three & cant wait for my new iPad