3 (Three) Outage in Atherstone, Warwickshire, England

@cackyraphael @ThreeUKSupport Yeah customer service and how helpful they are is big and they lost me cause of it.

@ThreeUKSupport Thank you, Kim. It’s B13 9LJ but I’ve been around South Birmingham and not had any signal. Because of the message on your website I didn’t think it would be my phone, but it’s an iPhone SE. Still no service now.

@ThreeUK @ThreeUKSupport honestly what a shocking service. increasing the price of my contract, without a heads up, for a phone that has shite signal everywhere

@ThreeUK hey how can I cancel mine and family contract after being with three for over 10 years . Horrible customer service, customer relations give fake promises. Absolutely shocking 🤬@ThreeUKSupport

@ThreeUKSupport @ThreeUK having problems with the internet nothing is loading I’ve turn phone on and off and done a hard reset and still getting nothing help please

@ThreeUK got to say the worst customer service ever, I lost my phone and I requested to to barred my phone and sent me proof of usage 3 weeks and still didn’t receive anything. Your member relationship team not doing what they promised #Disappointment

@ThreeUKSupport is there a problem with your network, B76 area? cannot receive or make calls

@ThreeUKSupport I had a text this morning saying it’ll happen later today so fingers crossed. Pretty poor when the switch date was due to be yesterday and you’d managed to get my address wrong... customer for 3 days so far and unimpressed

Why does @ThreeUK website make u disable wifi to use it... no signal in my house without wifi... 🤬

Dear @ThreeUKSupport I have tried everything. Resetting settings, resetting APN, changing sim card slot but no luck in terms of internet. It just shows 4G but no internet. Please help me. I cannot use my internet outside anymore. Please.

@ThreeUKSupport @ThreeUK your customer service is truly SHOCKING.

@ThreeUKSupport It's not even showing 3G. And it's everywhere in Coventry area. I don't know what to do. Please help.

@ThreeUKSupport I’ve going to cancel it as I’ve found a cheaper contract for a newer phone, I’ve tried the link so I can cancel via the ‘chat online’ option but it says it’s offline even though the times state someone should be online. Please could I have some assistance cancelling please.

@virginmedia sort out the damn WiFi - so many people pay ALOT for your terrible service & here I am (and many others) using my data from @ThreeUK 🤯 #sortitout #virginmediadown #whatarewepayingfor

@ThreeUK @ThreeUKSupport I am so upset I dropped my phone down the stairs today, I have managed to find an old phone but I cannot catch up with my family due to this #StaySafe #StayHome

@ThreeUK thank you for not helping me at all with my mobile phone repair claim, totally broken screen covered by accidental damage in your policy that you have taken £240 pounds off me and basically said tough luck. I am a long term loyal customer with 3 contracts #shameonyou

@ThreeUKSupport hi is there a network issue in B757pe area both phone have no network or internet

@JustNdennis It’s just a plug in box I purchased this week from @ThreeUK, it’s been working ok so far, never had WiFi at home until now.

@JayJayBansal @ThreeUK Yep, still not working, every channel has said something different, no clarification, just wait til tomorrow.

@ThreeUKSupport Unfortunately, arrived today, doesn’t work, phone and messaged, no support.

hey @ThreeUK @ThreeUKSupport I cancelled my account with you. You sent me a text demanding payment and threatening debt collection. I cannot reset my password online to pay you. Every time I try to reset I get message: "my3auth.text.generic.error". Help please?

@ThreeUK It will be far from amazing on your poxy network. Amazes me that you would advertise on social media, do you idiots not read the comments.

@ThreeUK Paying 20 a month for 80GB. and I actually get signal now. Thank you based @giffgaff

@ThreeUKSupport trying to access My3 on my new device however I need to validate my email address. The problem is I no longer have access to this email address and there is no option to change it. So how do I access My3?

@ThreeUKSupport Not it has not been resolved. I’ve been treated like a criminal. I have no service at all since Saturday and bear in mind that I am abroad

@ThreeUKSupport My plan ends next week. Can I cancel it by phone?

@ThreeUKSupport When I contacted customer service abroad, they kept telling me that I have violated your terms and conditions and breached your policies without being able to tell me specifically which ones

@ThreeUKSupport Since then I have no service/network at all although I have paid for

@ThreeUKSupport Thanks Mark. I keep doing that, but running into disconnection problems.

@ThreeUKSupport I’ve been a three customer for several years. I’m currently a PAYG customer. I’ve been abroad in France for one week now. After using my add on credit, a 1h18 urgent call on Saturday, my sim has been suspsendes