3 (Three) Outage in Cranleigh, Surrey, England

@ThreeUKSupport @MissVancey We’ve got outage to

@ThreeUKSupport network still down any news when it will be back up

@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.

@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!

@ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.

@ThreeUKSupport Will actually take the opportunity to review whether I renew at the end of the month. In all the time I have been with you - too long to mention - I have always been pleased with service. But now that you have grown loyalty does not seem to matter.

@ThreeUKSupport No. Have tried four times. Shame you cannot look after existing clients. Not what it used to be. Poor service.

Years ago if you wanted to ring @ThreeUK you got through straightaway. Today you can’t get through for love or money. Service has definitely gone down hill since 3 has grown in size. Very disappointing as Three used to be good. Shame.

@jamilemon @EE @ThreeUK You might be lucky in your area travel all over the ?? and the ? (at no extra cost) with good service.

@ThreeUK Any idea why I'm not getting any service in the KT18 area been like this for three days now...

@ThreeUKSupport 2006/2007 overcharged bill...from you lot. You admitted it and was going to give me £100 back you NEVER did and its escalated to this!! Give me back the money you owe me please!!

@ThreeUKSupport Are you able to shed any light on the issues you've been experiencing? As far as I am aware every other network in the UK has successfully deployed Oreo to Samsung devices. Is there something unique to Three?

@ThreeUK your customer service is terrible. 4.5 hours now over 2 days and just passed from department to department. All I want to do is cancel my contract it's not hard.

@ThreeUKSupport Nope, he wouldn’t go past the idea it was my handset, despite 2 handsets experiencing the same service, or lack of.

@_elleejayy @ThreeUK @ThreeUKSupport Yeah it's so hard to use the internet with .4mb upload... 😥help

@ThreeUK you advertise an option add on/plan change, &don’t deliver on it once you’ve been paid, we spend 2 hrs trying to sort & u say we have to wait 2 wks for a new billing period to roll over before it will be rectified! Shocking customer service & still no resolution/data!🤬

@ThreeUKSupport My dad came through to you on Friday on web chat and you guys told him that the issue will be fixed by the next day and it wasn’t. Still the same like it has been for the past year. He will he back in touch tomorrow probably.

@EE I tried to call @ThreeUKSupport but was on hold for 50 mins. I requested a call back from them and nothing. So thanks for the help

Been on hold with @ThreeUK for over an hour and a half now! Only 5 minutes before their support lines close .. #ridiculous @Ofcom

@RAWRitsJ @ThreeUKSupport It's just annoying. I'm an idiot.

@ThreeUK DN209JU mast is playing up again :-( ... I'm having to resort to Wi-Fi it's that bad. Help a brother out guys.

@trenchmade1 @ThreeUK Ergh, they’re actually the worst it’s a joke.