3 (Three) Outage Report in Banstead, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (42%)
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Total Blackout (37%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (1%)
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TV (%)
Live Outage Map Near Banstead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Hammersmith, Hounslow, Fulham, Croydon, Sutton, Redhill, Kingston upon Thames and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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James Barnham
(@JWBarnham) reported
from
Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
@ThreeUKSupport Nope 👎 I’ll be ringing again today to try cancel for the third time really disappointed with the customer service and 5G service
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK This is the twelfth time I am calling to resolve the problem. A problem which is due to the processing error at your end!
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Sam Burrin
(@Sburrin7) reported
from
Wandsworth, England
Trying to Cancel my Three home broadband seems to be impossible two days of trying but always system problems funny that @ThreeUK
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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Griffy 🏳️🌈What fresh hell is this?
(@seaniegriff) reported
from
Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
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karen
(@karlea45) reported
from
Camberwell, England
@ThreeUKSupport how long will your site be down please
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Gregory Mumford
(@gsmumford) reported
from
Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Craigy B
(@CraigyBEsq) reported
from
Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUK I am connected to the billing team and the call is disconnected yet again. I am back on the music after dialling validating my details on the self service option. How poor can your service get?
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@ThreeUKSupport I was assured that the issue with my bill is under investigation and will be resolved. I called up today and got to know that there wasn’t enough information provided and the investigation couldn’t go ahead
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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𝐀𝐥𝐞𝐱
(@alessandrolnd) reported
from
Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @ThreeUK There is a problem that needs to be resolved with regards to my plan. Everytime I speak and get transferred (saying there is no much of a wait) to the billing team, there is no response. What is the problem?
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Darren
(@darriekylie) reported
from
Camberwell, England
@TfL wow wow wow 4G service on the underground - couldn’t believe my eyes whilst travelling on Jubilee line - better service than overground on @ThreeUK ... thanks @TfL ... took calls in the tunnel... no more waiting or connect to WiFi to fire that late message off #stillamazed
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Ali
(@Ali_Piracha12) reported
from
Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇸❤️👑 L 👑❤️🇺🇸
(@AK_907_Queen) reported
@ditzperson @ThreeUK @ThreeUKSupport It was refused. It’s been going on for two weeks, can’t now set it up and specify a date, cancelled the direct debit…. Who gives a, I will just find a new provider. Shocking customer service, absolutely 💩
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Azula Satsuki Akemi
(@AzulaAkemi) reported
@ThreeUK My3 wsite hasn't been working for a couple days now, I can't log in and all the chats are dead, I am trying to login to my My3 but it says the password is wrong and when I click the forgotten word link the site crashes with 'generic error'? both windows n mac
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🇺🇸❤️👑 L 👑❤️🇺🇸
(@AK_907_Queen) reported
@danjimian @ThreeUK @ThreeUKSupport Tried last week and was told they couldn’t do it. Then today this debacle. My contract is up for renewal in June, simply based on customer service I will pay more for better
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Carlo Keay
(@CarloEdwards) reported
@ThreeUK are there planned outages in eh45? Had no signal in Peebles this morning
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Kenny Jaymes 💙💛 I stand with Ukraine
(@DJKennyJaymes) reported
@ThreeUKSupport Please supply a UK contact or address for Three. I wish to make a FORMAL complaint and that must be done to the UK office. I have had enough of your crap service.
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Rox;;️
(@Roxannabelle) reported
@ThreeUKSupport I’m going to Kenya on 6th April - please tell me you guys are gonna add it to your goroam destinations before then?! If not, can I have some help with controlling costs before I draw up a huge bill like I did when I went to Egypt 10yrs ago with Orange (now EE) 😩
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MalcBowman
(@MalcBo_1) reported
@ThreeUK Hi three this is the second month in a row you have taken two exact payments from my account. I have called your contact centre & presumed everything was sorted. I will cancel my contract & seek legal advice if this is not sorted asap
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🇺🇸❤️👑 L 👑❤️🇺🇸
(@AK_907_Queen) reported
@SallyBaddeley @ThreeUK @ThreeUKSupport Plus, if you can make sense of their last response (so far 3 different advisors have tried to tell me the exact same thing like I’m some idiot), it’s not difficult to resolve. More a case of ‘not my job!’
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DJ Frequency
(@matthewcomley) reported
@ThreeUK Jeeeezus. Going through hoops to log in and pay a bill. If a system aint broke, don't try to fix it!
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David Stephenson
(@Dave_The_Fave) reported
@ThreeUKSupport I have had appalling signal where I live for the past 6weeks. I have been in touch with my service providers @iD_Mobile_UK but they are blaming Three network. I refuse to believe that this is infrastructure issues, it's been far too long without being resolved.