3 (Three) Outage Report in Banstead, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at 3 (Three)
3 (Three) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (58%)
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Internet (28%)
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Total Blackout (7%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, Lewisham, London, Earlsfield, Blackheath, Worcester Park, Croydon, Wandsworth, Feltham, Thornton Heath, Mitcham, Woolwich, Fulham, Brentford and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Lewisham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Earlsfield |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Keron Proverbs
(@KeronProverbs) reported
from
Camberwell, England
@ThreeUK @ThreeUKSupport rubbish network no support no help team not putting notes down. I asked for callbacks last month, but still nothing. Phone cut off signal was down, and then you cut my line. Can't work properly can't do much as society made phones important. No one join!
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Mark
(@edwarrditis) reported
from
Hounslow, England
Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
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Keron Proverbs
(@KeronProverbs) reported
from
Lambeth, England
@ThreeUK The worst
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Elliot Brough
(@elliotblueboys) reported
from
Camberwell, England
@ThreeUKSupport Congested, it was all night and I recieved a message saying my provider had temporary turned the signal off!!!!
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Elliot Brough
(@elliotblueboys) reported
from
Camberwell, England
@ThreeUK why could myself and my wife not use our phones last night at the London fireworks, no service wotsoever, even had a message saying your service provider has temporarily turned off your service!!!! Couldn't wish our family and friends happy New Year!!!! Disgusted
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@ThreeUKSupport Everyone seems to have issues whatever network they are on (I presume so but I’ve not asked everyone what network they are on). It’s the only downside of where I work. Its just very annoying not being able to use my phone on my breaks.
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Keron Proverbs
(@KeronProverbs) reported
from
Camberwell, England
@ThreeUKSupport I genuinely hate what I've experienced with three and I want out soon as I can solve this I'm leaving and taking my 10 family members who also having issues off your network. I don't want to give money to anyone who can't be human when you ask for patience and support
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南東ロンドンに住む自由人
(@River_LondonSE) reported
from
Camberwell, England
Hi @ThreeUK, someone seems to have opened an account using my company’s name and address. I have just received a confirmation letter of the Direct Debit set-up. Could you help? I can’t get through to your customer service!
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Stephen Simpson FSUK
(@forestschooling) reported
from
Kingston upon Thames, England
@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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Deano
(@BedTaker) reported
from
Richmond, England
Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
I love the fact that in this day and age I still can’t get signal on my phone at work. And seeing as my hours keep going up and I spent my life there these days it isn’t good @ThreeUK @ThreeUKSupport. My phone basically becomes a very expensive iPod for 7 or more hours a day.😒🙄
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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george campbell
(@GEECAM) reported
from
Wandsworth, England
@ThreeUK if your call center staff in India fail to answer your question, simply hang up and blame a poor reception issue!
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Leandro Poulain
(@leandrovitor) reported
from
Camberwell, England
@ThreeUK hello! Im receiving 3 calls per day from you guys to switch to Three. I’m not interested, before I can ask to withdraw my number from the list, they hang up the phone. I’m hating Three right now
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Darren Woods
(@spinneywoods) reported
from
Redhill, England
@ThreeUKSupport ffs why is my service so poor told it could be my phone guess what new phone same poor reception
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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Deepak Sharma
(@depak_sharma) reported
from
London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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Ammar Haj Ahmad
(@AmmarHajAhmad) reported
from
Hammersmith, England
@ThreeUKSupport Can you provide a solution please?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqueline
(@browneyjd) reported
@ThreeUK cannot login in to Three app to do a upgrade. Is your server down? I’ve been with three network for over 7 years plus. Pls have some one contact me before i cancel all three of my accounts.
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Zoe Colene
(@Zoealbinson) reported
@ThreeUKSupport guys my phone says “no SIM card” I can’t even get into the app. Can someone help me please ASAP
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ᴊᴀʏ ᴍᴄ
(@JayMc7000) reported
Why am I paying £46pm when I NEVER EVER get a signal with @ThreeUKSupport @ThreeUK this has been going on now for well over a month and I keep getting the same rubbish excuse..... I'm so sick of this network!
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ᴊᴀʏ ᴍᴄ
(@JayMc7000) reported
@ThreeUKSupport Yes I have and it's always the same, the masts are Expecting issues or higher volumes than usual. Yet I'm getting no service and still having to pay my £46 a month bill. It's ridiculous.
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jorge
(@antartica81) reported
@Paul68958640 @ThreeUK Not really what I was getting at. Three's default response is that I should route my calls over the internet, rather than its own flakey network. I may as well just use WhatsApp.
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Little Duck
(@NotAllChris) reported
@ThreeUKSupport I have been told by your Live Chat people that my SIM would be activated in 48 hours. They've told me this three times, but only after I contact them when it doesn't work. 6 days of it doesn't promote much confidence.
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Sir Potato KBE
(@MrPotatoOfEire) reported
@ThreeUKSupport Nothing you can do. Your masts are too far away for the frequency they are operating on. Add to that a new build home with highly efficient foil faced insulation and the signal simply can't get through. Wifi calling and good customer service has saved the contracts up to now.
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Tirtha Pratim Das
(@TirthaPratimDa5) reported
@ThreeUKSupport Hi, i just tried it with mobile data and it worked. Thanks for the help. I have one more question, i got this connection from the 1st of April and my account balance shows 3 days until new monthly allowance starts. I am not sure why it is such. Thought it would be for one month.
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Karen Frances
(@bristolboudicca) reported
@antartica81 @ThreeUK I’m told that its to do with the frequency/length of sound wave. Every network is different and buildings interfere with some more than others. I think EE is particularly bad as I had trouble when I was with them too.
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Steven Ansell
(@StevenJRAnsell) reported
@ThreeUKSupport It appears to be on just the website from what I've seen, but I couldn't get the app to work properly with filters, so I stopped trying to use it earlier. Would it help if I provided a screenshot to pass to your IT/website people?