3 (Three) Outage Report in Banstead, Surrey, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at 3 (Three)
3 (Three) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (35%)
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Phone (14%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Banstead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Wandsworth, Hounslow, Redhill, London, Morden, Croydon, Sutton, Southwark, Hammersmith, Fulham and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Phone | |
| Hounslow |
Internet | |
| Redhill |
Internet | |
| Redhill |
Internet | |
| London |
Internet | |
| Redhill |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Quesito
(@nialli) reported
from
Hounslow, England
@ThreeUKSupport No signal at all even 3G. Software fully updated
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Craig Dibble
(@rootdev) reported
from
Bromley, England
@ThreeUKSupport Thanks for the reply but it’s possibly a bit late now, the #Eurovision polls closed about 12 hours ago! 😋 (Other people were reporting problems too but I did eventually get through)
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Kester Mann
(@kestermann) reported
from
Wandsworth, England
Sad to hear of the end of People's Operator. But charity and business don't go well together. "Smart" move by @ThreeUK to encourage TPO customers to its Smarty service.
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Namer Merli @ EGX Rezzed
(@AmetDj) reported
from
Wandsworth, England
@ThreeUKSupport No it hasn’t, but a 3rd attempt later on actually went through. So I’m now gonna see if Barclays can cancel the two previously-failed transactions.
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deano kerridge
(@famousdeano) reported
from
London, England
@j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been
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Lily
(@hovhannisian) reported
from
Bromley, England
@VodafoneUK Online chat is very rude !!! Initially missguided and when I ordered online and found out that I am misguided the representative just disappeared when i asked her to cancel my order! Will stay with @ThreeUK !
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog
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Nigel Thomas
(@Nigelsongs) reported
from
Lambeth, England
@ThreeUKSupport @threeuk Another week of dreadful and on the whole unusable offers on #wuntu. Every week you say to 'keep your eyes peeled' for 'exciting new offers' which NEVER materialise. Really poor effort.
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Jessica Shutt-Vine
(@jshuttvine) reported
from
Lambeth, England
. @ThreeUK shock horror no phone signal AGAIN pleased my contract ends next month, happened too many times! #byyyyebeeech
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Melinas Gift Shop
(@RegaloLondon) reported
from
Merton, England
@Payforit_Sucks @ThreeUK @MartinSLewis @nuyoo_fitness Thank you so much I will definitely be looking into this. On Facebook Three replied to me advising that I cap my spending and that I must have signed up using a 2step verification. Its ridiculous advice and I never confirmed such thing! Thanks again
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juniperchick
(@juniperchick) reported
from
Hammersmith, England
Been a weekend of internet hell. Broadband’s broken. @ThreeUK 4G was really patchy to the point there was barely any connection. Still having problems. Please sort it out.
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted
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ben leedham
(@JamAndHoney) reported
from
Lambeth, England
If I didn’t have @ThreeUK Wifi calling I’d be totally cut off. I’m on my second iPhone now and a second SIM and I still get ‘No Service’. The phone doesn’t find the network or the WiFi, so I have to go in to settings and reconnect. 5 min later, same thing. I give up. 😭
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Nigel Thomas
(@Nigelsongs) reported
from
Lambeth, England
@ThreeUKSupport @smoferbell They always say that Sophie, but never deliver. Prepare to be constantly disappointed.
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deano kerridge
(@famousdeano) reported
from
London, England
@ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened
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Matt
(@mstarmatt) reported
from
Merton, England
Yet again completely blown over by the fantastic customer service with @ThreeUK 😃 #winning #customerservice #happycustomer #keepsmiling
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Loz ⚡️
(@LozJunglist) reported
from
Croydon, England
@ThreeUKSupport Yes, 3G works fine if you switch off 4G first. It’s more that the signal doesn’t switch over from 4G to 3G correctly. It just stops working dead as you reach the station, booting you out of your phone call or data connection. It happened again just now.
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Lauren Turner
(@BabyfaceLau) reported
from
Croydon, England
@ThreeUKSupport Nope never! Very confused 😂
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Alex
(@alessandrolnd) reported
from
Lambeth, England
3 weeks or more with really bad service and yet, nothing but weekly apologies. Atill keep taking a full monthly charge. Thank you @ThreeUK
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ben leedham
(@JamAndHoney) reported
from
Lambeth, England
For some stupid reason I switched back to @ThreeUK last year. God, why did I forget. It has to be the worst service of any network in the UK. Every single day I find my self trying to find the network, turning my phone on and off. Last week I even had to replace the SIM!!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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🔮Worthless_Human🔮
(@Stop_The_Panic) reported
@ThreeUK Didn’t think that 15 years after I left your company as a suffering customer, I’d return to give you another chance, only to be told by your call centre staff that it’s “company policy” that they HAVE to fk up the delivery of my 5G hub Regret coming back to u
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Darwinscrafts
(@morganherwing67) reported
@ThreeUKSupport how do you get your rude call centre sales teams from gold calling me and harassing me
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Jo
(@JoCollins_x) reported
@ThreeUKSupport has 3 gone down in SL6? No internet, can’t make phone calls or send normal texts. Rebooted my phone about 10X! Taking the mick
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Mitch
(@Coastermitch) reported
from
Hammersmith, England
So the @ThreeUKSupport network is down in Hammersmith and my employer insists on 2FA via SMS for me to access the corporate network. Guess it's an early finish for me..!
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Darwinscrafts
(@morganherwing67) reported
@ThreeUK how can I get your rude call centre sales team from harassing me.
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Eragon
(@EragonUK) reported
Never use ThreeUK phone service. I've been trying to cancel a contract for more than a year and they keep charging me. Multiple customer service calls and chats over an hour. They promised refunds/cancels and I always get new letters demanding payment. The worst experience.
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river
(@lust4river) reported
@ThreeUKSupport hi i need to phone three support but i don’t think i have a three phone number that’s needed for me to call them
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Stephane Ceretti
(@stefceretti) reported
@ThreeUK I live in the US and part time in the UK and I have a three UK Simcard. Upgrading to the iPhone 14 in the US but there is no slot for the simcard, how do I transfer my threeUK physical sim to an esim so I can still use your network ?
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David Batchelor
(@DavidBa99183061) reported
@ThreeUKSupport Hi there - the 3 coverage in the GU5 area of Surrey as been non-existent all day yet the network tracker says all OK. Incorrect.
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Ste Rumbelow
(@Ste_Rumbelow) reported
@ThreeUK Please help! Somehow I’m using a lot of data abroad even though I’m only really sending messages. I’m close to the 12gb cap and have a few days left. Will the short term unlimited data package allow me to use more than the 12gb fair usage? Thanks