3 (Three) Outage Report in Banstead, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
Problems in the last 24 hours in Banstead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Banstead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
- Internet (54%)
- Phone (19%)
- Total Blackout (16%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map Near Banstead, England
The most recent 3 (Three) outage reports came from the following cities: Hammersmith, Southwark, Croydon, Fulham, Hounslow, Wandsworth, Mitcham, Epsom, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 16 hours ago |
|
Southwark
|
Internet | 4 days ago |
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Croydon
|
Internet | 4 days ago |
|
Fulham
|
Internet | 6 days ago |
|
Hammersmith
|
Internet | 7 days ago |
|
Southwark
|
Internet | 7 days ago |
Community Discussion
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3 (Three) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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MissA.O (@AmandaO100) reported from Lambeth, England@ThreeUK Your Voicemail services are not working! Please can this be resolved ASAP! I have spoken to 3 different people about it!
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Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England@ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks
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Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England@BillcabbyCutts @ThreeUK It’s terrible! They had to reimburse my partner. She was charged for devices she didn’t have £1600!!!! Defo changing companies after this
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Xiaqua-Shiyeon (@xiaqua_shiyeon) reported from Lambeth, England@virginmedia trying to be smart. By giving **** broadband coverage & expecting people to pay for it. Thanks for the Subpar service & you too @ThreeUK .
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Jade Sharp (@jadesharp1992) reported from Richmond, England@ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.
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Chris Hampson (@chrishampson) reported from Wandsworth, England@ThreeUKSupport I wish to cancel my SIM only contract within the cooling off period. Called Three and told can only it do in-store as contract taken out in store. All stores closed because of U.K. lockdown. How can I resolve pls?
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport But you haven’t helped solve the problem at all.
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Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England£280 been taken from my partners account this morning from @ThreeUK for fraudulent phones in her name! Being told by some robot in Mumbai that there is nothing he can do and there is no manager in the UK we can talk to. So unhelpful! I WANT ACTION NOW OR SO W CANCEL 6 contracts
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PanxoSmart (@PanxoSmart) reported from Camberwell, England@ThreeUKSupport Yes I was with three mobile for over 4 Years, and have been presenting issued not only with the service but with my bills. I have been over charge and decided to cancelled my two contracts with you guys. I was promised that once I returned the two handsets I will get a refund!
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Chris Hampson (@chrishampson) reported from Richmond, England@ThreeUKSupport There is a cooling off period for cancelling contracts made in store (14 days from activation) but if not stores are open to cancel then how can this be done? Cancelling because I no longer require the free data roaming in Brazil as all U.K. flights to Brazil are now cancelled.
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PanxoSmart (@PanxoSmart) reported from Camberwell, England@ThreeUKSupport I raised a complaint, and been trying to sort things out since the 15th of Feb 2021. But now they are avoiding me and hanging up on me. They were two devices iPhone 11 Pro Max 256gb I upgraded no upfront cost LY, and an iPhone 12 mini this year, with an upfront cost of £29.
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Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Don Morgan (@donmorgan007) reported from Leatherhead, England@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Wal River Lens *waverley at the tower* (@lens_wal) reported from Camberwell, England@ThreeUK can you get your fraud team to get in touch NOW!!!! Your customer service on the phone are useless!!! I want a manager to call me Now! **** service
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@tower_cell @ThreeUKSupport Apparently they have planning applications for 5G in the Twickenham and Richmond area, but they keep being rejected which is a shame. Fingers crossed though! Their speeds round me are not great, about 10mb down and 2mb up.
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Jade Sharp (@jadesharp1992) reported from Hounslow, England@ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.
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MightyHorace (@HoraceMighty) reported from Lambeth, England@ThreeUK seems your mobile service is down yet again in our area rendering our Home broadband worthless. As this went down at 01:03 this morning, do we have an ETA on restoration of service?
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PanxoSmart (@PanxoSmart) reported from Camberwell, England@ThreeUKSupport They promised they will refunded me the full amount paid for the handsets, even though the iPhone 11 Pro Max was acquired LY. I been trying to contact the complaint department and they say this won’t happen, I requested then for the handset iPhone 11 Pro Max to be sent back!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Turpin (@thedelboy) reported@ThreeUK stop trying to make your customers sign up for crap they don't want! Reported to ofcom
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C (@shayaribyc) reported@ThreeUK Why is it that despite being the "UK's biggest network", after all these years you cannot offer something like a shared connection or esim connection for a 4G smartwatch i.e. Galaxy Watch and Apple Watch etc?
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singe (@kent_latic) reported@VodafoneUK @O2 @ThreeUK Thank you It states good coverage. However, it says that for EE, and it's been poor for years. Do you support a signal booster?
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Jenscrine (@jenvalentine86) reported@VictorKaufman @ThreeUK @O2 Literally the worst network I’ve ever have. Never have signal. Go with vodaphone
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Keith Marshall (@kcm76) reportedLost the will to live. Customer Relations eventually & reluctantly agree to add 100 minutes (expire after 1 month) to my existing mobile. Judge that's all I'll manage to achieve. 5/6 @ThreeUK
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wendoverkevb (@kevb47078727) reported@ThreeUK so I'm guessing with the almost complete service outage in the aylesbury area over the last few days, all 3 users will be getting a little 'we're really sorry' gift?
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Phil (@p26bow) reported@ThreeUKSupport @ThreeUK ffs guys 5 says on the trot now. How much longer does it take to fix this issue you have. Are you gong to be refunding for this?
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CryptoGeezerUK (@CryptoGeezerUk) reported@ThreeUKSupport Your always working to fix a local fault every month for the past 3-4 months now. Becoming a joke
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Francisco Sumabong (@frasum6358) reported@ThreeUKSupport hi good day i have a problem i top up my sim card 3 with 20£package but until now could not able to use due to my 12 gb roaming is lock can you please reset it my sim3# is07428279831.Please also reset my rooming expiration to the day it activated thank you.
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Criminali (@CasaDeCriminali) reported@ThreeUKSupport what is going on with signal, nothing all day. Dont blame sim or phone as i am not the only one amongst friends and family who also have the same issue!!