3 (Three) Outage Report in Banstead, Surrey, England
No problems detected
If you are having issues, please submit a report below.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
-
Internet (51%)
-
Phone (20%)
-
Total Blackout (19%)
-
Wi-fi (6%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Epsom, Croydon, Hammersmith, Kingston upon Thames, Twickenham, Southwark, Caterham, Reigate, Woolwich, Wandsworth, Hounslow, Redhill, Morden and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| Epsom |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
-
Richard Kingcott
(@RICHARDKINGCOTT) reported
from
Lambeth, England
@ThreeUKSupport why does my phone not get a signal out and about in central London? Myself a couple of people I know are suffering the same lack of signal.
-
Mr Wookie aka Cliff
(@DogAteMyWookie) reported
from
Wandsworth, England
Is @ThreeUK data down at the moment? Can't use any data driven apps unless connected via WiFi. 🤔
-
Alex James Cox
(@AJCox31) reported
from
Lambeth, England
@ThreeUKSupport @jwilf @ThreeUK I have a 5G home broadband hub and it hasn’t worked today or yesterday. Is there a network issue? James I would wait!!
-
Thames Ranger777
(@Ranger777Thames) reported
from
Camberwell, England
@ThreeUK terrible signal everyday! You are ripping me off monthly
-
Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
-
Darren Handley
(@DarrenHandley8) reported
from
Hammersmith, England
@alexxweller @ThreeUK I have used O2 for years decent service and prices
-
Peter Cigleris
(@Cigleris) reported
from
Wandsworth, England
@colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.
-
Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
-
Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
@ThreeUK your shop in Cannon Street has **** customer service, sort it out
-
SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
-
Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
-
Mark
(@edwarrditis) reported
from
Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
-
Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
-
Brent A. Martin
(@zeitgeistlondon) reported
from
Hammersmith, England
@ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?
-
jackson
(@jackson21348376) reported
from
Bromley, England
@ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.
-
Walter Daly-Smith
(@WalterDalySmit1) reported
from
Camberwell, England
Still waiting for @ThreeUK to produce an E Sim so I can use my Apple Watch that I bought in may 2021. Avoid three network they are ****
-
Charlie ⭐️⭐️
(@Chaz_CFC) reported
from
Camberwell, England
@ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?
-
Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
-
Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
-
James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
-
FRESH RBL
(@RblFresh) reported
@ThreeUK To whom it may concern, from 2019 Three UK is breaching the contract with customers. From 2019,it is impossible to have coverage to make a call or find a spot in all London where the data connects.3 accounts I do have with @ThreeUK .Several calls,customer service poor
-
Aiden Bliss
(@thisisonps33) reported
@ThreeUKSupport @danb8929 But Three it's all of Basingstoke malls all Basingstoke festival place and our bus station you may see no issues but its slow af
-
g
(@hodgehuh) reported
@ThreeUK is it standard practice to follow up a customer reporting a robbery with a sales call trying to sell them a new phone within five minutes (not me, one of my friends). That's a pretty low trick and something ofcom would be interested in.
-
Boy In A Blue Coat
(@BoyIABC) reported
@ThreeUKSupport No the complaint wasn't raised on chat, it was raised in a signed and recorded delivery letter. I am more than happy to cut and paste the content of the letter into a Web form, but again, it's a sad reflection that you offer a complaints service but only in certain formats
-
Stephen Dalzell
(@Stardak) reported
Unacceptable behaviour from the manager at @threeuk store in #victoriacentrenottingham. A vulnerable Ukrainian citizen currently staying in the UK under the #HomesforUkraine was refused help & brought to tears while seeking a place where she could charge her phone and contact 1/2
-
Dr Dutchscientist, maligned by Nature 🇳🇱
(@dutchscientist) reported
If they want me to go, so be it. Pay as you Go is NOT a replacement of a SIM only plan, so that's me gone as customer. Especially the automatic move is really poor, but also the move to a ****** package is bad. Very poor customer experience, @ThreeUKSupport
-
Brian Navarrete
(@BrianNa95151812) reported
@ThreeUK im sat in the middle of aldershot ive been in a contract with you guys for a very long time and now im paying stupid money for no service, i was in london a week ago and then had full 5g and nothing was sending, i rang customers service and the guy hang up on me! ....
-
Aaron Saffer
(@adsaffer) reported
@ThreeUKSupport Nothing at all, that is my frustration! I just want to know when it will be fixed as it is stopping me working and making me want to cancel.
-
Yves Cueni
(@yvescueni) reported
Its 2022 and i still can’t make a normal phone call through whatsapp or facetime with @ThreeUK network! 🤬
-
david mcguire
(@dmcguire29) reported
@ThreeUKSupport There is clearly a massive difference. I ordered a midnight 128GB. Was told delivery is around the 25th but at the time as a new customer I could get it next day.. now its a few days. Can you call me to discuss this