3 (Three)

3 (Three) Outage Report in Banstead, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Banstead, Surrey, England 02/24/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (19%)

    Phone (19%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Hammersmith, London, Hounslow, Southwark, Wandsworth, Croydon, Merton, Redhill, Wallington, Epsom, Bookham and Fulham.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon E-mail

Community Discussion

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3 (Three) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • massimauri Pikejump (@massimauri) reported from Merton, England

    @ThreeUK morning is the service down at sw193Ax?

  • arhessey Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • Cigleris Peter Cigleris (@Cigleris) reported from Wandsworth, England

    @colla_voce @NatRaybould @ThreeUK Well that’s crap. Been with Three since the beginning and all was fine and dandy when I was in Hungary recently. I suppose once Vodaphone and EE did it would have been very hard not to follow suit.

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @jackocfc @ThreeUK I’ve been with them for years. 2006 I think 🤔 crap signal and customer service is terrible

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @ThreeUKSupport Three are utter ****!

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    I buy an @Apple watch series 6 GPS Cellular but my network @ThreeUK does not support the watch. I must be with the worst phone company ever

  • alxdxn Alex Dixon (@alxdxn) reported from Camberwell, England

    @ThreeUKSupport @cycleoptic Was working okay last night and this morning, but has gone down again in the last 10 minutes. Rebooted router.. still an issue. Can the technicians do whatever they've done before, again please?

  • BeckyJaaynee97x - becky💕 (@BeckyJaaynee97x) reported from Eltham, England

    @ThreeUKSupport I’ve had the contract a year, and ideally didn’t want to cancel it, I never got the option to change the ownership, but still not what I want!

  • caracasflat Caracasflat (@caracasflat) reported from Bromley, England

    This is getting MORE and MORE serious now. Every single time we called to customer service your people pretend to don’t listen to my/our voice. We are calling from Three lines and you can’t listen? What is going on? We need an answer asap. Thanks @ThreeUKSupport @ThreeUK

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Camberwell, England

    @ThreeUK terrible signal everyday! You are ripping me off monthly

  • zeitgeistlondon Brent A. Martin (@zeitgeistlondon) reported from Hammersmith, England

    @ThreeUKSupport No I'd like to cancel my contract as the service is unusable. You can either fix it, or release me from the contract. Which will it be?

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • Ranger777Thames Thames Ranger777 (@Ranger777Thames) reported from Lambeth, England

    @ThreeUKSupport Not good for a customer who buys the watch in the month of may

  • sandraspeccy sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • Chaz_CFC Charlie ⭐️⭐️ (@Chaz_CFC) reported from Camberwell, England

    @ThreeUKSupport I ordered a 5g internet hub a few days ago and have been encountering drop outs and low speeds since setting it up. I can see others in London encountering the same issues - when will these be resolved?

  • jackson21348376 jackson (@jackson21348376) reported from Bromley, England

    @ThreeUK I recently switched to three after mind blowing offers from customer care executive. Internet connection on and off for almost one week and not even getting 3G speed from 5G hub. Will wait for 2 more days, if it is same i will think of disconnection.

  • farjulie Julie Farrell (@farjulie) reported from Croydon, England

    My friend and her husband have had no network for a week can you be off assistant please @ThreeUK

  • EllieMB1 Ellie (@EllieMB1) reported from Wandsworth, England

    @ThreeUK is there an outage as suddenly phone has stopped working

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • hprw Jane Smith (@hprw) reported

    @ThreeUKSupport Still can't get into your webchat. Still can't receive phone calls, use the internet much or, you know, use the services I pay you for. What do you suggest I do? This really isn't good enough. Have been having problems since mid December and it's February now.

  • andyspurs2 andy stout (@andyspurs2) reported

    What does it take to get a response from @ThreeUKSupport , Do you have to post at how crap they are at Customer Service or should that be lack of, Any Ideas?

  • StuntNun Aurora (@StuntNun) reported

    Would you cancel your @ThreeUK contract if your son ran up £160 of excess charges for three hours of calls even though his contract was supposed to be capped to prevent this? All current plans have no limit on minutes so he’s effectively being punished for being a loyal customer.

  • claraiferreira Clara Ferreira (@claraiferreira) reported

    @ThreeUKSupport Hello Kim. I am in CV22JL and my phone is Samsung Galaxy Note 8. I do not have network connection since 10 am this morning.

  • Evans23 Evans Anjos (@Evans23) reported

    @ThreeUKSupport I'm using iPhone Xs Max. Because of my job I moving around a lot, and doesn't matter the postcode still any signal. Anyway some of the postcodes: LU5 4TP, SG13 7QA

  • Grebzionk #ZidaneOut (@Grebzionk) reported

    @ThreeUK your network is so ****... all you do is provide **** services

  • ElainaGlossop Elaina Glossop-Templeton (@ElainaGlossop) reported

    @ThreeUKSupport Thank you but I really want to cancel, I just don't seem to be able to. Everytime I phone up and they transfer me to the cancellation team, it cuts off! So infuriating!

  • maellekabore mae (@maellekabore) reported

    @ThreeUKSupport I’ve been trying to find a solution to this issue for 2 months. I’ve spent dozens of hours in contact with Three or attempting to be. A complaint has been raised, but even just asking for an update is incredibly tedious. I’d appreciate a direct way to contact Three about this -

  • tattiearfc James TATTIE Shaw (@tattiearfc) reported

    @ThreeUKSupport This is all good but I have never had a confirmation email or proof of purchase to claim the ear phones

  • ryanswift77 Ryan Swift (@ryanswift77) reported

    @ThreeUKSupport my network Is down