3 (Three) Outage Report in Banstead, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Banstead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Hammersmith, Charlton, Fulham, Southwark, Teddington, Deptford, Streatham, Carshalton, Croydon, Feltham, Ashford, Kingston upon Thames, Woolwich and Sutton.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Gregory Mumford (@gsmumford) reported from Wandsworth, England
@ThreeUK Hi there, I don’t seem to have any service in the Wandsworth area. Have turned on and off Fligh mode but no service found. Thank you
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Andrew Pines (@AndrewRPines) reported from Camberwell, England
Still not working @ThreeUK Five calls and three can’t access accounts. #threebroadband #three5g
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Munim (@Munim50301079) reported from London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Andrew Pines (@AndrewRPines) reported from Camberwell, England
@ThreeUK help. My 5g Broadland is off. Your call centres closed and your app asking for mobile no I don't have.
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Sam Burrin (@Sburrin7) reported from Wandsworth, England
Still no 5G in tooting what’s going on @ThreeUK it’s not exactly cheap and it’s been slow for weeks.
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Roses Finds (@Roses_Finds) reported from Wandsworth, England
Absolutely sick and tired of @ThreeUK no consistent network for a year. Over charging me on boosters that should’ve been removed 6 month ago. Having to stop my direct debit as none of the staff was able to sort this for over a month, being refused to speak to a manager 1/2
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Nick Lovell (@NickLovell_) reported from London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Roses Finds (@Roses_Finds) reported from Wandsworth, England
Now I being told to wait another two days for a PUK code so no phone for 4 days! This is a shambles for a customer who has paid on time every time their over priced tariff!! @threeuk this is unacceptable! I’ve already put in a complaint with the ombudsman- absolute disgrace
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Paul N (@londonpommie) reported from London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Nick 235 (@music235) reported from Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Griffy 🏳️🌈What fresh hell is this? (@seaniegriff) reported from Camberwell, England
@ThreeUKSupport I cancelled my SIM order with you a few weeks as the SIM never arrived - and your customer service responding to that episode was pretty dire. Now you’ve sent me a bill for £5.33 with no explanation. This is vexing. Can you help?
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Craigy B (@CraigyBEsq) reported from Wandsworth, England
@Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again
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James Barnham (@JWBarnham) reported from Wandsworth, England
@ThreeUKSupport We have done all the usual potential fixes: moving it about, playing with settings, ensuring nothing is interfering with the signal etc etc. Your tech team isn’t calling back when they say they will. I have half a mind to throw the thing at a brick wall.
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Nickle Arse (@Brunts1980) reported from Lambeth, England
@Three_Is_Broken @ThreeUK I left @ThreeUK during contract for no charge. Keep pushing them, especially when they ask if your issue has been resolved. Keep saying no! Best move i ever made!
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Nicole (@laughinglongest) reported from Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England
Thank you @ThreeUK @ThreeUKSupport far always being unprofessional and disrespectful on your chats. Not even to mention the 1hr long waiting on the customer service call than never gets answered. I was tricked in a contract and promised no network issues and all i experience...
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𝐀𝐥𝐞𝐱 (@alessandrolnd) reported from Hammersmith, England
...Is problems. Surely this is a breach of contract, considering you are ot providing the service I am paying for? Try invest more on training your customer service staff! @ThreeUK @ThreeUKSupport
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Nicole (@laughinglongest) reported from Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Ali (@Ali_Piracha12) reported from Croydon, England
@ThreeUKSupport i have cancelled my contract for two weeks and i have been waiting for my pac code since 1 week and i am still not getting it. they have told me various times that it has been sent but they are constantly lieing i need urgent help as this is my business account
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chris crowley (@SW19lunchie) reported from Merton, England
Still no phone delivered, no advice and impossible to contact @ThreeUK as live chat continues to be down - oh but they’re charging me anyway #mobile #CustomerService #CustomerExperience
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Hodder 🇮🇪☘️🇪🇺 (@NicholasHodder) reported
@neo_meta2 @ThreeUKSupport @ThreeUK can’t support the US version of the iPhone 14, as it has two eSIMs and no physical SIM slot, but the UK version has a physical SIM slot in addition to the two eSIMs.
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David (@_iDavid) reported
@ThreeUKSupport hi. How do I order an esim for an iPhone. I’m already a customer and want to transfer my details to an esim.
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Evonne O (@f1lover75) reported
@royalmailnews Had important post especially the way @ThreeUKSupport not caring about my mobile signal not working even if I live in East London. Was waiting for some sim cards which I ordered last week which was delayed by the last 2 post strikes. To be honest post deliveries have been poor
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Andrew Glover (@ajglover5) reported
Wow @ThreeUK after 6 weeks of having signal outage, their first solution was to quote me their early termination fee if I wasn't happy? MohdGhazali is the one to speak to online at @ThreeUK if you want garbage customer service.
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Jessica (@jessica_may01) reported
@ThreeUK is ur website down or havin issues, trying to get on and it just says access denied from server not matter what I do
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Martins (@Martins8719) reported
@ThreeUK you lot are 🐶 💩!! Customer Service Is 🐱 💩!! Overall Service 🐘 💩
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jasperspace.eth (@JasperNFTspace) reported
@ThreeUK worst experience after being almost 10 years with three, a misleading action that lead me not having free roaming. @ThreeUKSupport the customer service was so rude!!!! #three #threeuk #robertfinnegan
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Catherine Philpott (@Catheri74543541) reported
@ThreeUK day 11 since filing claim for mobile stolen out of my hand male on motorbike outside a London hospital. Police viewed cctv the theft was captured. Despite chasing square trading insurance I was told to be patient and someone will be in touch. Shambolic customer service
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Swarada (@swarada) reported
Dear @Apple thank you for launching #eSIM only phones. Hopefully network operators like @ThreeUK will now have to launch their forever under trial E-sim or risk loosing customers.
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gregs twin (@gregstwin) reported
@MKBHD So, everyone will have to leave @ThreeUK because they still dont support esim