3 (Three) Outage Report in Banstead, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Banstead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Deptford, London, Fulham, Feltham, Charlton, Croydon, Ashford, Kingston upon Thames, Southwark, Woolwich, Sutton, Carshalton, Isleworth, Lewisham and Earlsfield.
| City | Problem Type | Report Time |
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 Deptford |
Internet | |
| London |
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| London |
Internet | |
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Internet | |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Malcolm Saunders
(@Malcy7) reported
from
London, England
@ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.
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mary mandefield
(@mandefieldx) reported
from
Lambeth, England
Thank you @ThreeUKSupport for fully keeping me waiting for LONG. Trying to cancel a sim after your customer advisors told me.inhave dual sim when i do not
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Paul Clayton
(@Claytoncast) reported
from
Bromley, England
So the good thing is that despite webchat and @ThreeUKSupport and @ThreeUK being dreadful they have just sent an automated text as to when my contract ends. If ever there was a hint to move service provider, that was it.
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Alejandro Patiño
(@Alealejandro328) reported
from
Croydon, England
@ThreeUK I am having the worst data connection around the Thornton Heath area, I never was like this but for the past 48 hours is getting worse even if I’m in the middle of the road or high street. I am not able to connect & yes everything is working fine. Very poor connection.
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Ben Stewart
(@barbicanben) reported
from
Merton, England
I've done it - after years of being on the @ThreeUK network I've just ordered a SIM from @EcotalkMobile and will port my number as soon as it arrives. Cheaper than my old Three tariff, good for the environment, and the data speeds can't be any worse than Three!
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charlotte
(@charkellyalex) reported
from
West Molesey, England
@ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service
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Paul N
(@londonpommie) reported
from
London, England
@ThreeUKSupport Never in the 13 odd years I've been a customer!
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team are absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokes! #DonotUseThree #WorstCustomerService
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Vanessa.
(@Vanessssaxo) reported
from
London, England
@ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.
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Carroll
(@n0x00) reported
from
Hammersmith, England
@ThreeUK your 4G network has been a piece of shit for about a while now. Thanks for that.
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Sarah
(@fuckinmoood) reported
from
Camberwell, England
@ThreeUKSupport ITS STILL NOT WORKING TELL ME WHY
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@ThreeUKSupport .@ThreeUK .@ThreeUKSupport just finished a very long and unsatisfactory chat. The matter is still unresolved and I've asked that you involve your Chair of Audit since bills issued by Three can't be relied on suggesting a failure of control which you will want to fix.
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Jason White
(@JasonWhite09) reported
from
Hammersmith, England
@JakeFCohen @ThreeUK Totally agree and wouldn’t want to see this as a trend when women’s football is in such an exciting period of potential commercial growth. It only became weird when you started getting bizarre clap backs from a phone network...
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ZARA
(@zaradjiabouti) reported
from
Camberwell, England
On the phone with @ThreeUK complaining about the service like every other day... I’m tired of this!!!
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Kevin Hogarth
(@KevinHogarth) reported
from
Camberwell, England
@ThreeUK Shockingly bad experience. Still owed >£100 from April for handset never received. Spoken to 6 Reps. Cut off twice. Waiting time c1hour. Always the wrong person. Groundhog Day. Promised repayment. Still waiting. I want my money back!
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Dr Wenjie Cai
(@wenjietourism) reported
from
Bromley, England
@ThreeUK customer relations team is absolutely shameless! Firstly, full of lies. Secondly, none of promises were made. And third, they cannot even remember how much they agreed to compensate their customers! What a bunch of jokers! #DonotUseThree #WorstCustomerService
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Paul Clayton
(@Claytoncast) reported
from
Camberwell, England
Having webchatted and e mailed their CEO David Dyson over a week ago @ThreeUKSupport response to my problem is to send another web chat link by text message. Customer service this is not! #hiwbadarethreeuk
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@M3lanieJC @ThreeUK EE isn’t great either, lose my signal all the time
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Jake Cohen
(@JakeFCohen) reported
from
Hammersmith, England
@Leigh_Moore @ThreeUK Leigh, the problem with this particular campaign is that its parasitic marketing trying to exploit the success and hard work of the @Lionesses for the company’s own benefit and providing no meaningful contribution to the athletes or the sport
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Jerry Daykin
(@jdaykin) reported
from
London, England
@ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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𝑀𝑒𝑙𝑎𝑛𝑖𝑒 𝐽𝑎𝑛𝑒
(@MelanieJaneA_) reported
Just been told by someone at @ThreeUK that the signal in my area will never get any better. It’s crap & has got worse this last week. I have been with them for 5/6 years & they have happily taken my money knowing they will never provide the service they promised 🤬
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Bhanukiran
(@bhanukiran138) reported
@ThreeUKSupport Yes. They want to update password on account, sent id, they want id with headshot, then they want my head and my driving licence clear, then i have to go store to get sim not by post, 3days in the phone no network yet. Did call to customer service everyday but of no use!
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Darren Hulse
(@DazzHulsee) reported
@HeavensAbove7 @ThreeUK They are a disgrace…. I’ve finally got 5G for internet but calls are poor quality. I’d advise you to go elsewhere. I’ve had nothing but carry ons for over ten calls since 2 weeks ago trying to change daughters number over to old number. Lies, misunderstandings, more lies, wrong
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Laura Armstrong
(@laura_lna) reported
@ThreeUKSupport I went to your store on The 27th, switched my phone and broadband to you from Vodafone. Handed over my PAC code and still haven’t had the switch made. Store say to call you but your numbers online from a none Three number don’t work. Can you fix this please.
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Duncan Cheung
(@DBop86) reported
@ThreeUKSupport Hi Jonathan, yes, I get similar issues everywhere - Hampstead is a particular deadspot, but it's intermittent all over the country. The issue has been ongoing for perhaps the last 2 years or so? On both the iPhone X and now the 12 Pro.
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Forbes Coleman 🇬🇾🇬🇧🇪🇺
(@ForbesProducer) reported
@ThreeUKSupport The issue is that my phone thinks it has 4G but it doesn’t so I have to go in to settings to force 3G to get any connection. This is because of network congestion, right? The issue is when I’m static, loading the next address.
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Barbara
(@Barbita14) reported
@ThreeUKSupport How can I change my account to prepaid? I cannot log in. I pay for full service and get no service. This needs to be corrected. I could not get back to the UK due to covid.
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Forbes Coleman 🇬🇾🇬🇧🇪🇺
(@ForbesProducer) reported
@ThreeUKSupport All over Birmingham. B1 up to B98 to the point I can’t get enough signal to use my satnav to get to my next drop
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Nozipho
(@nozipho_xx) reported
@ThreeUKSupport I requested to keep my old number from another network to switch to three and the number hasn't been transferred yet even though my switch date was the 24th of December. When will this be resolved?
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John MacPherson 🏴
(@JohnRMacPherson) reported
@SMARTYMobileUK @ThreeUK ...Network congestion in data networking and queueing theory is the reduced quality of service that occurs when a network node or link is carrying more data than it can handle. 2/