3 (Three) Outage Report in Banstead, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (31%)
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Phone (17%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Banstead, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Southwark, Reigate, London, Woolwich, Hammersmith, Wandsworth, Hounslow, Redhill, Morden, Croydon, Sutton and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Reigate |
Total Blackout | |
| London |
Internet | |
| London |
||
| Woolwich |
Internet | |
| London |
Phone |
Community Discussion
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3 (Three) Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Alex Russell
(@ARussell_11) reported
from
Camberwell, England
@ThreeUKSupport I have a problem across half of London. Shambles to be honest
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Jason Ford
(@jasonford1988) reported
from
Kingston upon Thames, England
@Mumma_haley35 @virginmedia Sounds that way. Unfortunately @ThreeUK seem to be having issues in KT2 as well, so even my 4G isn’t working very well on my phone. Telco needs to move into the modern world of customer service, maybe @Ofcom need to change their regulations.
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Matt Capon
(@MattLCapon) reported
from
Camberwell, England
@ThreeUKSupport It was the status of a contract. Given how it all panned out I'm going to enter into the complaints process as it's really unacceptable especially considering the time I've been a customer.
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James
(@jamesdevonport) reported
from
Lambeth, England
@ThreeUK Your network now total garbage and never works. I’m off 🖕
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@ThreeUKSupport @aanteater_ I’ll be doing the same. The service is abysmal in this area. Today it’s unusable, again. Generic promises of 5G are irrelevant when the basics are broken.
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Vicks That Foreign
(@VickyPukis) reported
from
London, England
Get back to London and my phone signal is worse than being in Paris. @ThreeUK sort your shit out!
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StreetCube
(@StreetCube) reported
from
Kingston upon Thames, England
@IfIKnewThen @Tell2k @ThreeUK The point is, is that it’s Virgin Media’s obligation to keep their fee-paying clients informed with truth and transparency. Anything less is an insult. Accidents happen, (as with the fibre optic ****-up) but lying, misleading and manipulating is utterly deplorable, #leavevirgin
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Aanteater_
(@aanteater_) reported
from
Kingston upon Thames, England
@miserablekings @three @ThreeUK @ThreeUKSupport I literally don’t even know what to do about this. And yet, out goes the money from my account for a service I’m NOT GETTING. @ThreeUK
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Wallis Day
(@wallisday) reported
from
Lambeth, England
No like I’m actually mad. Why are @ThreeUK sooooo shit. Someone recommend a good network provider in the UK - including home internet etc please.
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Nomaan Ali
(@Nomaan00) reported
from
Wandsworth, England
@ThreeUKSupport I ain't asking you for Santa's post code...Yes, it is your crap service. My post code is KT12RF. Now dont start sucking it like a popsicle, do something about it.
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Christopher Whitton
(@Whitton88) reported
from
Wandsworth, England
@ThreeUKSupport Logged via online chat. Was originally offered a £5 compensation, which I rejected. Was passed onto second level technical support who have authorised effectively a month free on both my accounts. Had a missed call 24th Dec but nothing since
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Mark Callender
(@callender_mark) reported
from
Kingston upon Thames, England
5 days in and still nothing. The ‘congestion’ @ThreeUK told me is the issue in Kingston seems to also apply to north London, central London and east London it seems as Everywhere I’ve been I can’t text or use internet. #refund #changingprovider #avoidtheee @Three_Is_Broken
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Zoe.
(@zoeycol) reported
from
London, England
@amelia_jk @ThreeUK Honestly it’s ridiculous how bad they are! Yet keep signing back up with them
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Fritha Hookway
(@FrithFrith) reported
from
Camberwell, England
Hi @ThreeUK I am continuing to receive bills for a mobile contract I cancelled 10 months ago. Can someone contact me urgently to rectify this. I am no longer a customer and would appreciate clearing this up.
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Aaron L. 🏴
(@_Aajl) reported
from
Camberwell, England
@ThreeUKSupport 2/3 max at any time, it's more the promise of 5g and it not being available that's the issue now
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JMP 🇬🇧
(@BIGrsJ) reported
from
Eltham, England
@ThreeUKSupport I can’t get signal to call them 😂
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Miserable Kingston
(@miserablekings) reported
from
Kingston upon Thames, England
@cokernutts @ThreeUKSupport Lol switch to 3G. Btw most modern iPhones don’t even allow that button to work any more. But you’d know that as a mobile network operator, right...
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Georgina
(@GeorginaSmile) reported
from
Bromley, England
@ThreeUK are literally the best network provider! I ran up a huge bill calling the USA not realising it wasn't part of my allowance and they have refunded me the full amount for being a loyal customer. I highly recommend them! 🤩 #loyaly #three #bestnetwork #wouldneverleave
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Mark Light
(@MarkLight_) reported
from
Bromley, England
@ThreeUK I have NEVER experienced awful signalling problems since you have set up the 5G network! I pay you an obscene amount of money every month for a below par service!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqueline
(@browneyjd) reported
@ThreeUK cannot login in to Three app to do a upgrade. Is your server down? I’ve been with three network for over 7 years plus. Pls have some one contact me before i cancel all three of my accounts.
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Scött Wëst
(@ScottWest7) reported
@ThreeUK can you explain what the conversion would be on your 5G plans? You only say 100Mhz (which is an analog signal) what would this convert into Mbps?
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Martin Norden
(@MartinNorden2) reported
@ThreeUKSupport No, just your process doesn’t work and keeps locking me out, it jumps between app and website never linking up, it is a joke. So when the shops reopen I’m off, find a company that has a customer friendly website and app.
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Belinda Caulfield
(@belcaulfield) reported
@ThreeUK After the week I've had I would just love a good night's sleep, is there an easy way to support someone with dementia, if so, please tell me 😴 #breakingpoint 😢
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iankerr_science
(@IankerrS) reported
Hmmm, my @ThreeUK credit on PAYG has gone down quickly this past month. Maybe that's because you've hiked up the prices by 500%. Goodbye @ThreeUKSupport. Hello to @EE
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Dr Mark Hines
(@Mark_Hines) reported
@ThreeUKSupport hi - new phone has destoyed sim card (PAYG) so I need replacement asap. Can't call. No stores nearby (Scottish Highlands). Can't access website as attempts to confirm via phone. Help?!
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navid parandian
(@ParandianNavid) reported
@ThreeUK it’s joke customer service is closed from half six instead of 8 o’clock what’s going on my broadband is locked without my conformation with no reason
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jorge
(@antartica81) reported
@Paul68958640 @ThreeUK Not really what I was getting at. Three's default response is that I should route my calls over the internet, rather than its own flakey network. I may as well just use WhatsApp.
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jorge
(@antartica81) reported
Me: My mobile reception is poor when I'm indoors. @ThreeUK: Maybe it's just one particular location? Me: No, I've tried it from six, different parts of London. Three: Maybe it's your device? Me: Replaced that several times, so no. Maybe your network is just a bit rubbish?
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jorge
(@antartica81) reported
@Paul68958640 @ThreeUK 2/ Three: have you tried using our wi-fi calling service? Me: But I pay you for a mobile service. Are you going to pay towards my broadband bill? Thought not.