3 (Three)

3 (Three) Outage Report in Banstead, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Banstead, Surrey, England 12/26/2024 19:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (15%)

    Phone (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Banstead, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Farnborough, London, Blackheath, Southwark, Mitcham, Isleworth, Fulham, Croydon, Hounslow, Deptford, Feltham, Surrey, Eltham, Lewisham and Balham.

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City Problem Type Report Time
United KingdomFarnborough Phone
United KingdomFarnborough Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • RanjanMallya Ranjan Mallya (@RanjanMallya) reported from Croydon, England

    Dear @ThreeUK , what is the point of lodging a complaint and waiting for a month and receive a text that it has been resolved? I get in contact via the chat and quote the reference number and your team is clueless? Is this how Three works?

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport Well, supportive Mark. It may be too late. I may forever be the pigeon girl with one arm and a slapped face. As if dating life isn’t hard enough. On the plus side. Turns out arm tartare works a treat with hot sauce. Who knew?

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport whenever I phone three they do not help. Taking my money all the time

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUKSupport I have poor reception and internet though I’m in central London. A SIM card is being sent. Your live chat service is slow, tedious, out dated. Like old school teletext. I asked a direct question 5 times to be met with auto responses. 1.5 hours. Not a slick service. Fix up.

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @ThreeUKSupport I am having to pay extortionate direct debit which I can’t afford and no one is helping me. Three is the worst company

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • jonny_pearson Jonny Pearson (@jonny_pearson) reported from Lambeth, England

    @ThreeUKSupport It’s called sharp business practice. It’s all about making things difficult for the customer in the hope they won’t bother for the sake of a few quid! It’s the reason I voted with my feet and left Three for another network. It wasn’t super easy and was a theft my valuable time!

  • deveena_r Deveena R (@deveena_r) reported from Brentford, England

    @ThreeUK I’ve had no service on my phone today. For the past week the data has been barely working and calls are failing to connect. Can you please advise?

  • adem_andress Adem (@adem_andress) reported from Wandsworth, England

    Hi @ThreeUK I’m joining your network and my number from my old provider was supposed to switch today and it still hasn’t switched over at 23:32. Has it been forgotten?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.

  • PaxtonRoadUpper Paxton Road 180🎯 (@PaxtonRoadUpper) reported from Wandsworth, England

    @ThreeUK please can someone get in contact please rather than you customer service team saying conflicting things every day and hanging up before the problem can get resolved? Thanks

  • OhHeyJacob Jacob (@OhHeyJacob) reported from Hammersmith, England

    @ThreeUKSupport Live in Fulham SW6 and have had zero signal since last night. Website says there's an issue but now I'm worried it's my phone. What's happening and when will it be fixed? Thanks

  • mrbootle Jason Bootle (@mrbootle) reported from Lambeth, England

    @ThreeUKSupport hello, getting a "we can't connect you to your voice mail right now" message... Any ideas why that might be? It's the service down?

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @ItsJustTamsin @ThreeUK Omg, that's terrible! their customer service is terrible, they hang up on you all the time! Switched to EE, best decision ever, and they have customer service in the UK.

  • bret_plays Bret Sinclair (@bret_plays) reported from Eltham, England

    @ThreeUKSupport I told you your too late and you have caused me no end of **** today so get lost.

  • JoshuaHepple Josh Hepple (@JoshuaHepple) reported from Lambeth, England

    @ThreeUK please ask your executive office to acknowledge the disgusting offensive service I received again after an assault from you staff. Thanks

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUKSupport But you haven’t helped solve the problem at all.

  • CordonSamsey Samantha Kennedy (@CordonSamsey) reported from Camberwell, England

    @ThreeUK your live chat service makes want to chew my own arm off and slap myself with it. A carrier pigeon would prove far more entertaining and fruitful. Meh.

  • donmorgan007 Don Morgan (@donmorgan007) reported from Leatherhead, England

    @ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • 2i0Sjv 2i0SJV (@2i0Sjv) reported

    @ThreeUKSupport 13 hours later and still no reply or help. Your customer service is shocking!

  • squeak251 Gary Foster 🇪🇺🇬🇧 (@squeak251) reported

    @ThreeUKSupport Nope, nothing improved. Being sent a new sim, but still not impressed with being hung up on, twice, very poor form. If the network issues don’t improve I’ll be going elsewhere.

  • ffswhy Lee (@ffswhy) reported

    @LolInKent I have @ThreeUK 4g wireless router not the fastest but fast enough for me to stream without buffering. Hopefully won't be long before they have 5g in my area and I'll upgrade as upload speeds are a *bit crap. *TERRIBLE

  • AnnCarters A Little Bit Longer 💔 (@AnnCarters) reported

    @ThreeUKSupport Excellent support, not only I’ve been pushed around for three days, now you won’t even respond! Worst service ever.

  • AnnCarters A Little Bit Longer 💔 (@AnnCarters) reported

    How sad it is that after over three years with @ThreeUK, I’m almost definitely going to switch because of their awful support. Well done @ThreeUKSupport, well done.

  • vibsiboy Vibs (@vibsiboy) reported

    @ThreeUKSupport 3) I hope you understand my deep frustration with the service I am receiving just now..I just want this to be resolved and assurance that my personal data is not compromised to a level that leaves me open to fraud in future

  • zoomrider247 demonspeedracer... (@zoomrider247) reported

    @ThreeUK @SamsungUK Three have the worst customer services Go elsewhere

  • RSJones91 Rhys Jones (@RSJones91) reported

    @ThreeUKSupport Requested my Pac last friday, spoke to you monday and Thursday over the phone. I was promised that by yesterday I would have my Pac but it still hasn't arrived. This is why I want to leave you as you can't provide satisfactory customer service and you flat out lie

  • GraemeABarbour Graeme Barbour (@GraemeABarbour) reported

    How shockingly bad is @ThreeUKSupport app and service. Thankfully I’m changing to @giffgaff

  • callumjrogers callum rogers (@callumjrogers) reported

    @ThreeUKSupport I've been having problems with my 4g signal for the past week or 2, it's been staying at 2 bars no matter where I am, I use to always get full in my house now I barely get any, occasionally no signal. How can I fix this.