3 (Three)

3 (Three) Outage Report in Egham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Egham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Egham, Surrey, England 01/12/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Egham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Farnborough, Kingston upon Thames, Wembley, Twickenham, Woking, Hounslow, Camberley, Datchet, Southall and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • floppyrubber chris froome+ (@floppyrubber) reported from Hillingdon, England

    @ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • msemmyburrows E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • kennycosplaystu Kenny Cosplay Stuff (@kennycosplaystu) reported from Bracknell, England

    @ThreeUK are you guys having an outage? My mobile Internet can't reconnect

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

  • HimanshuPatel81 Himanshu H Patel (@HimanshuPatel81) reported from Ealing, England

    Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport

  • TheDJ_Chubbs DJ Chubbs (@TheDJ_Chubbs) reported from Bracknell, England

    @ThreeUKSupport Still not working!!

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

  • ELarkin25 Elena Larkin (@ELarkin25) reported from Richmond, England

    @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • COCOCHAPZ_ C (@COCOCHAPZ_) reported from Ealing, England

    @ThreeUK you lot need to fix up

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidWorrall6 David Worrall (@DavidWorrall6) reported

    @ThreeUKSupport what’s happened with your network. For the last 48 hours I’ve had messages constantly failing to send. Please advise

  • Melonhead999 George Bernard Shaw (@Melonhead999) reported

    @ThreeUKSupport When I looked at my phone, message was there, said something like emergency Alert test, message from operator, had "OK" at bottom, tapped that, then asked if I wanted to continue receiving emergency messages, I replied yes, wondering if it was genuine or not now?

  • Velocitoes Robert Sutherland (@Velocitoes) reported

    @ThreeUKSupport If this is not resolved I’ll be filing a report with the financial conduct authority and seeking legal advice. I had a dual sim phone and was fully aware that my service ended in June when I requested it. And won’t be conned out of my own money by a team lying about the details.

  • Velocitoes Robert Sutherland (@Velocitoes) reported

    @ThreeUKSupport I cancelled the contact, the sim became inactive on the agreed date when I cancelled. I can’t remeber if I cancelled online or with a call but Customer Service are saying there is no record.

  • Velocitoes Robert Sutherland (@Velocitoes) reported

    @ThreeUKSupport I cancelled the contract, three stopped the service and it’s obvious that it’s not been used in the time since.

  • CastroSATT CastroSATT.eth (@CastroSATT) reported

    @ThreeUK your Wi-Fi call is **** so is your signal we are in central london with 2 bars

  • JakeXCloud88 JakeFrancis (@JakeXCloud88) reported

    @ThreeUKSupport I was porting from pay and go to contract. Im in the 3 store now and they dont know how to fix it either!!

  • l16mjv Liam Jacobi (@l16mjv) reported

    @ThreeUK where do I make a complaint about how shocking your network is. I’m expected to pay £66 a month and can’t even open a web browser 50% of the time unless I connect to Wi-Fi somewhere. Awful

  • Velocitoes Robert Sutherland (@Velocitoes) reported

    @ThreeUKSupport Now I’m waiting for a call back for “investigation” meanwhile I just paid again for a month service from a sim I cancelled in June 2022.

  • GillDeangill30 dean gill (@GillDeangill30) reported

    @ThreeUKSupport sick & tired of ringing up time after time and explaining how poor the coverage is in the sy21 area,we have work going on in the area, you keep telling me this for the last 18 months/ 2 years. I pay for a service yet I'm not receiving a service, time for change