3 (Three) Outage Report in Egham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Egham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (56%)
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Phone (19%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Egham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Aldershot, Southall, Ruislip, Hounslow, Ealing, Woking, Hayes, Farnborough, Slough, Camberley, Bracknell, Windsor, Bookham and Wembley.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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3 (Three) Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
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Kenny Cosplay Stuff
(@kennycosplaystu) reported
from
Bracknell, England
@ThreeUK are you guys having an outage? My mobile Internet can't reconnect
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chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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DJ Chubbs
(@TheDJ_Chubbs) reported
from
Bracknell, England
@ThreeUKSupport Still not working!!
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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knav2013
(@knav2013) reported
@ThreeUKSupport okay.thanks.Was able to speak to support.Btw.If first call with agent (eg. name: Pearl) drops, I call back and get a different agent (eg. name: Steve). How come Steve cannot transfer call to Pearl? Saves having to explain over again.
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JB
(@JoirBenedeti) reported
@ThreeUKSupport This issue is always happening in central London, WC2, W1, etc. I have changed SIM card it was ok for two weeks, now, back to 0. I am not going to use 3G, I am paying for 4G. It is very frustrating. I have decided. Finishing my contract, I’m moving to another network
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Turkish⬛🟧🇹🇷🇬🇧🇪🇺🏴🏴
(@sturat362) reported
@ThreeUKSupport No, I had been messed about enough for one day. I'll lodge a complaint if the issue is not resolved in the 48hour window.
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That Hemsby Life
(@ThathemsbyLife) reported
@ThreeUKSupport NR29 4HZ & they are all apple devices. iPhone XS. 2 xiPhone 12 & iPhone 11 - your tech people have previously promised mast upgrades due to tourism demand in this area but it remains terrible the most we can expect on a good day is circa 5Mbps and even that’s rare now. Thanks 🙏
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Turkish⬛🟧🇹🇷🇬🇧🇪🇺🏴🏴
(@sturat362) reported
@ThreeUKSupport If it is not fixed soon, in my cooling off period. I'll be forced to go to a better network. The post call "offer" sales guy needs to be re-educated too. His hard sell tactic is totally inappropriate. This type of sale is wrong. He was essentially trying to bully me into a sale.
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NYorksguy
(@NYorksguy) reported
@ThreeUK must have the worst mobile broadband. Awful awful speed. Awful customer services. Time to look for a new phone provider i think after 7 years.
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paulo
(@Takkfyrir_) reported
@ThreeUK my main SIM has completely lost signal but theres apparently no issues in the area and my second SIM is fine???
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freya🧚🏼♀️
(@freywilliams12) reported
@TrinityGoold @ThreeUK No way!! They are awful!! I’ve never had such bad costumer service! They tried to charge me £800 for a phone out right After saying I could pay monthly and then wouldn’t let me send it back untill I started saying about my rights!
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$shib $sol $luna $dia
(@TimbobWilts) reported
@ThreeUKSupport I'll be honest, I've called them multiple times and as there was no resolution, cancelling my DD was the only option left to me. So disappointed that @ThreeUK has failed me. Happy to take this up tiwh the Small Claim Court if they dare come at me for money.
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Turkish⬛🟧🇹🇷🇬🇧🇪🇺🏴🏴
(@sturat362) reported
The simple action of activating a sim, where I'm told it takes up to two hours, has not happened. I am now told it will take at least 48 hours. Because I love having to piss around with 2 phones like a cheap, drug dealer. Cheers @ThreeUK for your poor service and unhelpful staff