3 (Three)

3 (Three) Outage Report in Egham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Egham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Egham, Surrey, England 11/26/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Total Blackout (37%)

    Total Blackout (37%)

  3. Phone (14%)

    Phone (14%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Egham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Southall, Ealing, Farnborough, Hounslow, Kingston upon Thames, Wembley, Lightwater, West Byfleet and Brentford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • andysaw Andy Saw (@andysaw) reported from Kingston upon Thames, England

    @virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!

  • callum_gx Callum 🏳️‍🌈⭐️ (@callum_gx) reported from London, England

    Whats up with @ThreeUK in my area? Wifi been so bad these last 2 weeks 😔 @ThreeUKSupport

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.

  • allanmike03 Mike (@allanmike03) reported from Camberley, England

    @ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!

  • SSDP73 SDP (@SSDP73) reported from Spelthorne District, England

    @ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!

  • ShaneyFirkins96 Shane (@ShaneyFirkins96) reported from London, England

    @SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Can't switch to 3G as on an iphone 12, 4G is very slow, even with 4 bars of signal.

  • LynPaul6 Lyn Paul 💙 (@LynPaul6) reported from Slough, England

    @ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!

  • orfy ɥʇɹoɥ ʎuuɥoɾ (@orfy) reported from Maidenhead, England

    @rc81_ @ThreeUK Just had the same thing. Am about to have a live chat with Customer Service to check if it’s a scam- will let you know...

  • beatriceforme 🙈🍹Beatrice Formenton🇮🇹🇬🇧 (@beatriceforme) reported from London, England

    Let’s talk about how **** @ThreeUK is in central London pls😤😤😤

  • arhessey Andy R Hessey (@arhessey) reported from Brentford, England

    @ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.

  • MattGiles1993 Matt (@MattGiles1993) reported from Hillingdon, England

    @ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?

  • orfy ɥʇɹoɥ ʎuuɥoɾ (@orfy) reported from Maidenhead, England

    @rc81_ @ThreeUK A bit troubling that they were aware that I’m a @ThreeUK customer though, but Three said there had been no security breaches

  • amydyfan1 amy dyfan (@amydyfan1) reported from Hillingdon, England

    @ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?

  • gingio Shane Andrews MBE (@gingio) reported from London, England

    @ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport 3 of us, all on iphone 12 devices are all experiencing this. Have all reset network settings but no luck. Are there any plans for 5G to come to the postcode soon?

  • funkopopjamie 𝔽𝕦𝕟𝕜𝕠 ℙ𝕠𝕡 𝕁𝕒𝕞𝕚𝕖 (@funkopopjamie) reported from Maidenhead, England

    @ThreeUKSupport I want to leave your network but I will not be moving to another network. On your website it talks about PACs and STACs but they both mention "moving to other networks" which I don't want. Please help!!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Chrissy_imc Christina (@Chrissy_imc) reported

    @ThreeUKSupport In the many years I’ve been with you it’s been the worst ever and even livechat support has been anything but supportive. I have checked my phone settings and it’s saying the opposite to what your app is saying! Something is not right. I’ve never used this much data whilst abroad

  • DJAshWebster DJ Ash (@DJAshWebster) reported

    @ThreeUKSupport I am on 4G the signal is full but the service is slow. I can hardly get any data to load. We are away at our caravan and it’s the same every weekend. Not happy with the service.

  • bleyo1982 B x (@bleyo1982) reported

    @ThreeUKSupport Yes roaming is enabled still nothing on all of our phones . Can’t even call as have no coverage ! Please help !

  • Dehwa1 Dehwa (@Dehwa1) reported

    @ThreeUK has the worse customer services ever what a joke.

  • kennethmac2000 Kenneth MacArthur 🇺🇦 (@kennethmac2000) reported

    @ThreeUKSupport Why are you the only UK mobile network that doesn’t provide service in Running Tunnel North of the Channel Tunnel?

  • theswirly Nick Sturdy (@theswirly) reported

    Hi @ThreeUKSupport, dropped you a question last Thursday via DM, but still not heard anything back. Would you mind taking a look into it, please? Potential new customer here! 👋

  • catlilycooks Catherine Phipps (@catlilycooks) reported

    @sritson @ThreeUK I had dreadful issues with them. Had 2 separate accounts which I settled and closed when I moved house. Kept sending me bills, I kept disputing, in the end they sent to a debt collector, clearly reputable as they investigated & said I had nothing owing! But took years. Good luck!

  • colehackeralte ColeHacker12Alte (@colehackeralte) reported

    @Chrissy_imc @ThreeUKSupport Why don't you allow me help you reduce the data consumption rate

  • bleyo1982 B x (@bleyo1982) reported

    @ThreeUKSupport Still not working ..

  • sanchezdemarcos Alberto Anido (@sanchezdemarcos) reported

    @ThreeUKSupport That’s really poor. I just want a bundle to keep me going for a week. £5 per day is a rip off. As is the £2 per day you’ve charged me to access data Ive paid for. Limiting my usage to 12gb is also ridiculous. I’m away for 4 weeks.