3 (Three) Outage Report in Egham, Surrey, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Egham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (43%)
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Total Blackout (33%)
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Phone (16%)
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Wi-fi (6%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Egham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Hounslow, Camberley, Datchet, Southall, Ealing, Farnborough and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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SDP
(@SSDP73) reported
from
Spelthorne District, England
@ThreeUKSupport @SheeMeeHeer So Mark (Three) - I just renewed to be safe but in two years time as a loyal customer I ll be paying this Roaming charges outside of the 70 destinations ( £2/day and £5/day) if I renew my contract again - so I ll have to not renew and leave it running as it is to not pay this!
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUK hi I am having trouble with my voicemail so have decided to set up visual voicemail but can’t seem to find how to set up in your network. Can you advise.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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Mark
(@edwarrditis) reported
from
Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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Shane
(@ShaneyFirkins96) reported
from
London, England
@SMARTYMobileUK The only time I don't have internet issues is when I have connected to one of @ThreeUK 5g Masts and recieving 5G speeds... which even that is very rare....
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🙈🍹Beatrice Formenton🇮🇹🇬🇧
(@beatriceforme) reported
from
London, England
Let’s talk about how **** @ThreeUK is in central London pls😤😤😤
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amy dyfan
(@amydyfan1) reported
from
Hillingdon, England
@ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃
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𝔽𝕦𝕟𝕜𝕠 ℙ𝕠𝕡 𝕁𝕒𝕞𝕚𝕖
(@funkopopjamie) reported
from
Maidenhead, England
@ThreeUKSupport I want to leave your network but I will not be moving to another network. On your website it talks about PACs and STACs but they both mention "moving to other networks" which I don't want. Please help!!
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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Andy Saw
(@andysaw) reported
from
Kingston upon Thames, England
@virginmedia how many months are we supposed to accept an unreliable substandard service in KT2 and how much compensation will we get? Using a @ThreeUK 5G router as backup, it’s not 1GB but at least it is consistent!
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Matt
(@MattGiles1993) reported
from
Hillingdon, England
@ThreeUKSupport I’ve just switched to Three on Friday, however I’m still on my old network & haven’t had it go through yet. What’s going on?
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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Mike
(@allanmike03) reported
from
Camberley, England
@ThreeUKSupport hi I have so issues with voicemail and on o2 and we I had visual voicemail where I could delete messages simply however I don’t seem to be able to find how to set this up on your network. Please advise.
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Andy R Hessey
(@arhessey) reported
from
Brentford, England
@ThreeUK it’s only the second day of August and already we have a winner for the “Worst Customer Service Call” and “Agent who totally missed the point”. Can’t recall the last time I had such a bad experience!
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Lyn Paul 💙
(@LynPaul6) reported
from
Slough, England
@ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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BrainBoxComputers UK 🇬🇧#SBS #KingOf 💻🧙♂️
(@BrainBoxCompute) reported
Any info on why 3 is down in Co. Down this morning ? Can't make or receive calls, can't text or use data since 9 am. @ThreeUKSupport
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Louis_puttick
(@Louisputtick) reported
@ThreeUKSupport So I will need a contract with another supplier to be able to work! As you cannot fix your network in a timely manner. So the SLA is 7 days from you for a data outage? Where is that in the three contracts?
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Louis_puttick
(@Louisputtick) reported
@ThreeUKSupport LA29HQ service for 4G has stopped, 3G HSPA+ is up but terrible speeds so we are unable to work here. Just called the help centre and they are telling me there is no issues!!!
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J G
(@gjr122) reported
@ThreeUKSupport I tried to use the webchat service but it keeps saying come back later no one is available at the moment. This is just unbearable.
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Sadiq b
(@Siddneyb) reported
@ThreeUKSupport Hi Maxine, not really gotten anywhere with the agents. I've logged a complaint as well & the response was poor. I've had an individual call me to confirm he'd listened to all the calls & a few mins into questioning him, it turns out his manager had listened & he was passing a msg
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Lauren
(@lagwills) reported
@ThreeUKSupport unhelpful on your mobile app, doesn't even cover it. One loyal customer lost as soon as I can leave next year 👍
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neuro
(@evilneuro) reported
starting to get really confused how it can take 2 phone calls, 2 support chats, a complaint, and almost 5 weeks for @ThreeUK to send me a replacement SIM card. they're on their 3rd attempt and still nothing. shame, as they used to be good at stuff like this. @ThreeUKSupport
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Ben
(@Ben_Mallinson) reported
@ThreeUK Can you change the type of voicemail you have. I HATE 1) calling a number to listen to VM 2) having to listen to "missed call from 0-7-7-7-7-7-7-7-7-7" its so slow and that number mean nothing to me! #votechange
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louise steptoe
(@1980glitter1980) reported
@ThreeUKSupport Tried the chat but not the account holder so agent was very unhelpful. I dont need access to account surely for having no signal . Very dissatisfied
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BrainBoxComputers UK 🇬🇧#SBS #KingOf 💻🧙♂️
(@BrainBoxCompute) reported
@ThreeUKSupport Thanks. Currently BT23 6HP but I've been in BT23 6JG and a few others and can't get a signal on 4 separate devices / contracts