3 (Three) Outage Report in Egham, Surrey, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Egham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at 3 (Three)
3 (Three) is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (54%)
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Internet (29%)
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Total Blackout (11%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Egham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: London, Southall, Slough, Wembley, Hayes, Isleworth, Aldershot, Farnborough, Ealing, Staines, Uxbridge, Hounslow, Surbiton, Leatherhead and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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Venkatesh Naidu
(@s_0_u_l) reported
from
Hounslow, England
@ThreeUK do you have a complaints telephone number please? Your CS staff have been incredibly poor lately. I am not going call and waste another 30 minutes of my life talking to someone who doesn’t know what THEY are talking about. #three
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport loads of people are tweeting at the same time that your network is down in various locations and you need to queue to visit the service status page. Can you confirm if there's a nationwide outage? Its looking silly that you're denying it.
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport @brattandeaf CF10 is the postcode area and there’s issues at the mo. I had a text telling me that earlier this week.
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James Todd
(@MrJGTodd) reported
from
London, England
@Riggers_23 @ThreeUKSupport My 5G router is dead in London, there's a queue just to look at the service status page and they don't seem to be acknowledging this might be a problem...
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Mike Sankey
(@RunSankeyRun) reported
from
Bracknell, England
@ThreeUKSupport hi massive problem with 3+ app. Can’t log in, it won’t reset password. Help please
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Josie Rice
(@MissRice_PE) reported
from
Camberley, England
Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!
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Mark A. Keller
(@MarkAlexKeller) reported
from
Hillingdon, England
@ThreeUKSupport So does it only work when Three Wi-Fi is available? On Virgin Media it always asks me to login then says it should have logged me in automatically.
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Will do! When you put that postcode in on your website though, it still says you're fixing an issue in this area, so maybe your website needs to be updated?
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amy dyfan
(@amydyfan1) reported
from
Hillingdon, England
@ThreeUK my phone is not working what happening I can’t make or receive calls 🙃🙃
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, asking on behalf of a friend, how long are the works going on for in the gu212nn postcode? They've had dropouts and problems for weeks!
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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James Todd
(@MrJGTodd) reported
from
London, England
@magicalmouse @ThreeUKSupport @proudly_ed My 5G router refuses to connect to the internet in London and there's a queue to visit your service status webpage (which says there's no issue) - are you sure you're not aware of anything?!
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
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Shane Andrews MBE
(@gingio) reported
from
London, England
@ThreeUKSupport I’m not giving that publicly - just trying to help you and @brattandeaf out.
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Lyn Paul 💙
(@LynPaul6) reported
from
Slough, England
@ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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James Todd
(@MrJGTodd) reported
from
London, England
@ThreeUKSupport @DavieC82 Can you stop wasting our time with device restarts, it's clearly a major outage...
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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Mark
(@edwarrditis) reported
from
Hounslow, England
Hello @ThreeUKSupport it’s been more than a week and I have not able to use my data. Checked the network status checker on your website and it says that there’s an issue. I would like to know if when the services will be fixed? It’s been more than a week now here in Isleworth
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Jo Higson MA
(@Jo_Higson) reported
from
Hillingdon, England
@ThreeUK You’re having technical issues on the phone line so can’t sort out using phone abroad. What do I do now?
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Butler-Wells
(@jordibw) reported
@ThreeUKSupport Website said no issues in our area, 1st level support said same, 2nd level support said works in our area, so disruption til 2nd August. Whole process was 45 mins on phone. Asked for compensation - got just under £4 - less than min. wage!
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Cliff Caird
(@Cliff_Caird) reported
@ThreeUKSupport I am having issues with data today. Nothing loads in internet or apps on many occasions. I’ve restarted my phone twice but it’s not good.
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Adja Amy Dibassey
(@adjaamy) reported
@ThreeUK I am so very dissapointed with 3! I have been a customer over 11 years. I was sent a faulty phone on my new contract! I have contacted on several occasions with no help received! My contract is 23 months and I honestly cannot be suck with a FAULTY PHONE!
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Jack Badhan
(@Jack_Badhan) reported
@ThreeUKSupport Hi, I’ve tried to connect. But not working
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Leisha Owen
(@leisha_owen) reported
@ThreeUKSupport @Ally_bee92 Definitely not the sim as I’ve been having the same issues in Liverpool
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Kate 💚
(@KP8701) reported
@ThreeUKSupport is there an issue with connectivity today? My 3G / 4G is really poor or none existing
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Karen Isla Crossley
(@CrossleyIsla) reported
@ThreeUK I bought a data SIM from you in UK. Someone in your store activated for me as my phone is locked to another network. How do I find out my mobile number? I have the card it came in which quotes 2 bar codes.
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Marius Karnauskas
(@karnauskas) reported
@blaine Execute your disaster recovery plans.. My @ThreeUKSupport gave up roaming and connectivity to network while abroad as well. But similar things happen if you loose Yubikey as well.
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Rob
(@BigRobKelly94) reported
@ThreeUKSupport the 2 main areas where i spend most of my time your signal has been poor for the last 2 weeks! To the point none of my internet/apps have been working!
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Kieran
(@TheRealKieran95) reported
@ThreeUKSupport I made an important call today to what I didn't know was a paying number. I have a 0 spending cap so no problem there. But I'm disappointed that the call cut off after 10 minutes mid talk. The call shouldn't have even been allowed to go through.