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3 (Three)

3 (Three) Outage Report in Egham, Surrey, England

Why is my 3 (Three) service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Egham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at 3 (Three)

3 (Three) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 55% Internet (55%)
  • 19% Phone (19%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Egham, England

The most recent 3 (Three) outage reports came from the following cities: Southall, Hounslow, Wembley, Chertsey, Ruislip, Ealing, Woking, Hayes, and Farnborough.

CityProblem TypeReport Time
Southall Internet 4 days ago
Hounslow Internet 5 days ago
Southall Internet 8 days ago
Wembley Internet 9 days ago
Hounslow Phone 9 days ago
Chertsey Phone 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • COCOCHAPZ_
    C (@COCOCHAPZ_) reported from Ealing, England

    @ThreeUK you lot need to fix up

  • JamesPhizKFC
    James Street (@JamesPhizKFC) reported from Kingston upon Thames, England

    @ThreeUKSupport how can I pay my bill ! Been trying to use app but not working and all the online stuff I’ve been advised to do don’t work either !

  • o0MattE0o
    Matthew John Earley BBC (hons) (@o0MattE0o) reported from Yiewsley, England

    @ThreeUK Been getting these from the 2nd of March and no update 😒 . From Three: Thanks for your patience. We're working hard to fix your problem. When we have a fix, we'll either call you or send you a text update within 7 days

  • o0MattE0o
    Matthew John Earley BBC (hons) (@o0MattE0o) reported from Hillingdon, England

    @ThreeUKSupport No updates ill just take it, its not working as your end.

  • Jessieanna1975
    JessieAnna (@Jessieanna1975) reported from Hillingdon, England

    @ThreeUKSupport waited all day for my upgrade to be delivered and it has not arrived. I have also not received a email telling me what time it should arrive like you said i would. I have phoned up your customer service twice and had no help. Disgusting service!

  • TheDJ_Chubbs
    DJ Chubbs (@TheDJ_Chubbs) reported from Bracknell, England

    @ThreeUKSupport Still not working!!

  • o0MattE0o
    Matthew John Earley (@o0MattE0o) reported from Yiewsley, England

    @ThreeUKSupport having speed issues in UB7 have signal but speed is a joke only 1mbps at best... normally get above 40mbps...

  • o0MattE0o
    Matthew John Earley (@o0MattE0o) reported from Bracknell, England

    @ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.

  • JBrianti
    Jo Brianti (@JBrianti) reported from Ealing, England

    @ThreeUKSupport Tried twice, given up now - this is an error on your part, Customer Relations were supposed to have dealt with this 3 months ago when I complained

  • KayceeThePrettY
    The Crazy Stewart Ukle Kaycee (@KayceeThePrettY) reported from Brentford, England

    Hiral if that’s @ThreeUKSupport very poor service and made me lost a tone of data important after explaining to her that will be happening she 100% affirmed it won’t ! Now only my pain for my research lost. And data .

  • laughinglongest
    Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

  • ELarkin25
    Elena Larkin (@ELarkin25) reported from Richmond, England

    @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

  • Serendipity247
    serendipity247 (@Serendipity247) reported from Hillingdon, England

    Scammers are contacting @ThreeUK and requesting new SIM cards to get hold of your bank information.just found out from my bank.not able to get hold of anyone at @ThreeUK phone and login doesn’t work anymore #help #ScamAlert

  • laughinglongest
    Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

  • Serendipity247
    serendipity247 (@Serendipity247) reported from Hillingdon, England

    Isn’t amazing that I’ve already spoke to someone on the phone from the @VodafoneUK fraud team but @ThreeUK nowhere to be seen.might become a Vodafone customer after this #epicfail #ScamAware

  • Legouix
    αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • ChemmySki
    Chemmy Alcott OLY (@ChemmySki) reported from Richmond, England

    @ThreeUK terrible customer service and no loyalty to remaining customers 😡😡

  • EmmatheMinx
    Emma Nicholson (@EmmatheMinx) reported from Hillingdon, England

    @ThreeUK can you tell me why again ! I have been to Europe yesterday to Barcelona and my phone won’t work , yes data roaming is on and now im going to Prague am I going to have the same issues . Everywhere else around the world on go roam works just not Europe !!!

  • kennycosplaystu
    Kenny Cosplay Stuff (@kennycosplaystu) reported from Bracknell, England

    @ThreeUK are you guys having an outage? My mobile Internet can't reconnect

  • music235
    Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • deanrmarsh
    Dean Marsh™ (@deanrmarsh) reported

    Hi @ThreeUKSupport so what's the problem with 4G for the millionth time in the ST17 postcode this time? No excuses this time or copy and paste replies please! Is it Too rainy? I'm I wearing the wrong colour socks?

  • Nickjames820
    Red Beard (@Nickjames820) reported

    @ThreeUK @bt_uk @EE Maybe you should sort your network out so we can actually talk and message people! You are a joke of a network! A year of less than 1mb speeds of any data at all! Calls that drop out! You should be ashamed. Your tweet above is a joke.

  • Bode84879738
    Bode (@Bode84879738) reported

    @ThreeUKSupport No I didn’t get any. 3 Customer service confirmed that the phone is out for delivery today and I should receive it before 6pm. DPD confirmed they have nothing on their system for me today. I didn’r receive any tracking number either. What is going on please? I need my phone!

  • fuckthefacemask
    glazersoutwoodwardout (@fuckthefacemask) reported

    @ThreeUK roll on leaving you’re stupid company crap phone network crap service crap everything! Leaving someone short right before Christmas just for a phone bill 🖕🏻

  • GetMeAManager
    Karen is Correct (@GetMeAManager) reported

    @kayyix @ThreeUKSupport A complaint about the wrong date of birth? Seriously? Is that what it's came to now? Back in the day, if I had the wrong dob on my account, I'd contact customer services to fix it and that would be it? A complaint? Behave yourself.

  • w4ndle
    I@n (@w4ndle) reported

    @Three_Is_Broken @ThreeUK 2G out of @ThreeUK ain’t bad (Meat Loaf)

  • Vickilouisex
    Vicki xxx (@Vickilouisex) reported

    @ThreeUKSupport is three system down mine and my partners internet is shocking x

  • MeabhMcCL
    Meabh McCaffrey-Lau (@MeabhMcCL) reported

    @ThreeUK @ThreeUKSupport Almost three months trying to upgrade with Three. Still no phone. Long time loyal customer. Customer service representatives lied time and time again. Can not understand how Three allows this to happen. Surely customers can expect more? Will be looking elsewhere.

  • nilantha_a
    Nilantha (@nilantha_a) reported

    @ThreeUK I tested my connectivity in other areas outside of mine and it works perfectly ok. That rules out my mobile device is totally fine and your service in my area is beyond rubbish. #fail I have another Three SIM only line thats had zero LTE/4G connectivity To-date. #fail

  • akosuasidra
    Sidss 💋 (@akosuasidra) reported

    @ThreeUK is the worst, network is rubbish and the customer service is poor kmft.