3 (Three)

3 (Three) Outage Report in Egham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Egham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Egham, Surrey, England 12/29/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Total Blackout (23%)

    Total Blackout (23%)

  3. Phone (19%)

    Phone (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Egham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: Kingston upon Thames, London, Wembley, Twickenham, Woking, Hounslow, Camberley, Datchet, Southall, Ealing and Farnborough.

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City Problem Type Report Time
United KingdomKingston upon Thames Internet
United KingdomLondon Internet
United KingdomWembley Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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3 (Three) Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Ealing, England

    @bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

  • Sharpey Richard Sharpe (@Sharpey) reported from Maidenhead, England

    @steviemetime @ThreeUK Goodness. You have been promising that eSIM is “coming soon”, for (literally) years @ThreeUKSupport Please just be honest with your customers. If you are not going to support it, we can go elsewhere.

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢

  • msemmyburrows E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Awesome job @ThreeUK @ThreeUKSupport so when the going gets tough on customer services you just either ignore the customer in DMs or close the chat in the apps 🤬 not a happy customer today !! Counting down the days to leave and head off to @VodafoneUK

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !

  • kennycosplaystu Kenny Cosplay Stuff (@kennycosplaystu) reported from Bracknell, England

    @ThreeUK are you guys having an outage? My mobile Internet can't reconnect

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈

  • floppyrubber chris froome+ (@floppyrubber) reported from Hillingdon, England

    @ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

  • R_J_B R_J_B_11 (@R_J_B) reported from London, England

    @ThreeUK Worse Network out there! Your customer service is a joke. Since I’ve joined had nothing but problems slow internet, poor coverage and when I’ve tried to get in contact with a manger just passed about and being fobbed off with poor excuses.

  • HimanshuPatel81 Himanshu H Patel (@HimanshuPatel81) reported from Ealing, England

    Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @ThreeUK When you have just increased my plan from the half price to full price and I get less than full service I find it less than acceptable!! No response from your phone help desk or twitter help service !! Want to leave ASAP !!

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @ThreeUK Your customer services are absolutely appalling. And to be posting invoices and have no online business portal or means of automatically emailing invoices to customers is unbelievable. This is the 21st century you know. #three#h3g#joke

  • kostasbotonakis Konstantinos B. (@kostasbotonakis) reported from Ash, England

    @ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeDefiesLife Carl Michael (@MikeDefiesLife) reported

    @ThreeUKSupport Come on, fix your website. Constant "error my3auth.text.generic.error" when updating the password for login. It's been like that for months now.

  • Sand_NoFilter Sandrine M (@Sand_NoFilter) reported

    @johnoceallaigh @ThreeUK Did anyone found an answer to this issue, as I've been back and forth with @ThreeUK about this for months, and still nothing. Not even gonna start on the horrible network issue I have with my home internet! With Covid, I NEED to call my parents in France! Paying for what here?

  • mr_ladshaab Mr Ladshaab (@mr_ladshaab) reported

    @ThreeUKSupport but why should i pay 5 pound of the service just for a 3 days of Billing? why ? does that customer executive said this will be billed on the first bill which will be generated on after 3 days ?

  • RyanasaurusRex Ryan Smith ベーコン・マクポーク (@RyanasaurusRex) reported

    @ThreeUKSupport Hi - I purchased via AO/Mobilephonesdirect a contract at 26 pounds a month. You have been billing me at 60 pounds a month. I was then advised to cancel the direct debit via chat, so they could sort it, so I did. However I have checked today and it’s been billed at 60 again.

  • MichaelShulver Michael Shulver (@MichaelShulver) reported

    @andywjg86 @ThreeUK Hi. Mine has gone down too. Am in Kings Heath about 500m from the 5g transmitter. 4g on phone working. Best, Mike

  • Fhkierton1 Fiona H Kierton (@Fhkierton1) reported from Hinckley, England

    @ThreeUKSupport Bad signal in this area (I only get two out of four of the upright lines (? internet strength) And that I'd been answering all their questions well

  • RyanasaurusRex Ryan Smith ベーコン・マクポーク (@RyanasaurusRex) reported

    @ThreeUK hi - I have been dealing with the same complaint/billing issue for 3 months and have been sent to live chat each time- this has not resolved it. Even after the - last time where I was guaranteed it would be sorted. I was told it would be sorted by 11th March

  • salinaakther92 Shelina Akther (@salinaakther92) reported

    @ThreeUKSupport Hi i really need some help again Im still waiting for the unlock code to unlock the 5G cpe pro which i filled out the online form yesterday. Where you enter the code its greyed out will in be ungreyed out i can input the code after the unlock code is issued.

  • AAbukhaliil Abdirisak Abukhaliil (@AAbukhaliil) reported

    @ThreeUKSupport I had that problem Wednesday and Thursday when I woke up every thing was fine

  • CFCeciIia ce 💫 (@CFCeciIia) reported

    @ThreeUKSupport bro it’s literally so slow outside or straight up just doesn’t work