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3 (Three)

3 (Three) Outage Report in Egham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Egham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 54% Internet (54%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Egham, England

The most recent 3 (Three) outage reports came from the following cities: Southall, Hounslow, Wembley, Chertsey, Ruislip, Ealing, Woking, and Hayes.

CityProblem TypeReport Time
Southall Internet 5 days ago
Hounslow Internet 7 days ago
Southall Internet 10 days ago
Wembley Internet 10 days ago
Hounslow Phone 11 days ago
Chertsey Phone 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • MissusWebb
    Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @ibuckley @ThreeUK I called them today and they informed me there was some kind of issue ... I only get 1 bar of 3G service and the chap was meant to call me back That was over four hours ago 🙈🙈 #hadenough

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

  • COCOCHAPZ_
    C (@COCOCHAPZ_) reported from Ealing, England

    @ThreeUK you lot need to fix up

  • MissusWebb
    Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @OzDelanty_94 @ThreeUK Worked out it’s 4 months until I can give notice or pay my way out .... yes they are THAT bad !

  • msemmyburrows
    E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • Nikki1618
    Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • BadgerSmaker
    Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

  • MissusWebb
    Sarah 🧡 (@MissusWebb) reported from Ealing, England

    @bootif1 @ThreeUK Taken them two days to respond on here and I’m still waiting for my promised call back from Friday night .... absolutely awful service from @ThreeUKSupport 🙈

  • TheDJ_Chubbs
    DJ Chubbs (@TheDJ_Chubbs) reported from Bracknell, England

    @ThreeUKSupport Still not working!!

  • laughinglongest
    Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

  • laughinglongest
    Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

  • Legouix
    αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

  • floppyrubber
    chris froome+ (@floppyrubber) reported from Hillingdon, England

    @ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

  • kennycosplaystu
    Kenny Cosplay Stuff (@kennycosplaystu) reported from Bracknell, England

    @ThreeUK are you guys having an outage? My mobile Internet can't reconnect

  • music235
    Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • BadgerSmaker
    Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

  • MissusWebb
    Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @OzDelanty_94 @ThreeUK I’ve got only six months But the signal is shocking and despite calling them I’m getting nowhere 🙈

  • mikewooduk
    Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

  • HimanshuPatel81
    Himanshu H Patel (@HimanshuPatel81) reported from Ealing, England

    Awful service from three mobile. No mobile network for the past week at work address. How can anyone do business #threemobile @ThreeUK @ThreeUKSupport

  • MissusWebb
    Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Anyone else having issues with @ThreeUK at the moment 🙈🙈 worst service in ALL aspects EVER !! Can anyone advise me how to leave whilst in contract 😢😢

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • goezavin
    ZKT (@goezavin) reported

    Hey @ThreeUKSupport no 3G/4g signal in my area since last night and this morning. Really poor coverage - come on, why do we pay for signal and get none?! Awful. #threedownagain

  • deanobtn29
    Dean Rogers (@deanobtn29) reported

    @ThreeUK @EE - fancy a loyal customer who spends an average of £120 a month? My current company don't really have the right idea how to treat their customers.

  • AlexandraCople1
    Alexandra Copley (@AlexandraCople1) reported

    @CopleyGeorgia @ThreeUKSupport Holy crap! Wow

  • sexandtheswiss
    mistress of hellvetica (@sexandtheswiss) reported

    @ThreeUKSupport Why does your site always say the service is fine when my broadband modem AND phone (so 2 difference devices) have no service?

  • lisarex
    Lisa Rex (she/her) (@lisarex) reported

    @ThreeUKSupport Yes, I have no signal all over Guildford. I can see they are fixing network issues on the Network status checker, but this is day 3 now, and not acceptable. I’ve restarted my phone twice. Still offline.

  • lisarex
    Lisa Rex (she/her) (@lisarex) reported

    @ThreeUKSupport If I turn off the wi-fi, I see “no internet connection” in my apps, but I still am able to send / receive SMS and calls, so it’s not a SIM issue

  • FinlaysonDarren
    Darren Finlayson (@FinlaysonDarren) reported

    @ThreeUKSupport No, not sure why I would speak with the business team though it's just a personal SIM, also issue isn't with me, the whole area is affected

  • Liv_9712
    Liv_9712 - Twitch (@Liv_9712) reported

    @ThreeUK no signal in my home for at least 4 months. Every time I live chat I get the same generic answers. You are a shambles of a company. Customers in the area are having the same problem with EE and are getting their bills paid but I just get a promise of “it will be fixed”

  • pocket_goddess
    Annelise Moeke (@pocket_goddess) reported

    @ThreeUK my Internet is INCREDIBLEY slow today - what can I do?

  • MitzyM82
    Mitesh Mistry (@MitzyM82) reported

    @ThreeUKSupport Hi, is there still on going mast issues for SK15 my 4g is non existent and on 3g.