3 (Three) Outage in Egham, Surrey, England

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

 Problems detected at 3 (Three)

3 (Three) problems in the last 24 hours in Egham, England

3 (Three) Outage Chart in Egham, Surrey, England

August 23: Problems at 3 (Three)

3 (Three) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(53.30%)
Phone
(27.93%)
Total Blackout
(8.96%)
Wi-fi
(6.18%)
E-mail
(2.99%)
TV
(.64%)

3 (Three) Outage Map Near Egham, Surrey, England

The most recent outage reports and issues originated from London, Hampton, Hounslow, Richmond, Kingston upon Thames, Brentford, Slough, Woking, Hayes, Egham, Sunbury-on-Thames, Harrow, Aldershot, Farnborough and Claygate.

Shepperton Phone
London Internet
London Internet
London Internet
London Internet
Hampton Phone

3 (Three) in Egham, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

3 (Three) Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:
  • Andyforrest90 andy forrest (@Andyforrest90) reported from Kingston upon Thames, England

    @ThreeUK is the network down in kt3 i can't use my phone without Wi-Fi

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • 13pms mayur shah (@13pms) reported from Brentford, England

    @kellymariekirk @ThreeUK @ThreeUKSupport Happened to me 2 days ago When I spoke to 3 they said it was not them my address got changed as well took 2 hours to get through to them to stop the account now waiting for a new sim after 15 years am so upset with the service and time it took

  • bumpiegin Hayley Dulson-Hughes (@bumpiegin) reported from London, England

    @ThreeUKSupport Nope. Had to hang up after waiting for 15 mins

  • charkellyalex charlotte (@charkellyalex) reported from West Molesey, England

    @ThreeUKSupport are you having issues in the KT12 / kt13 area as places I usually have signal I now have no service

  • jdaykin Jerry Daykin (@jdaykin) reported from London, England

    @ThreeUK @NinaWest @AttitudeMag I just wish you had supported me with half decent signal during the parade itself 😜 but keep up the good work #Pride wise!

  • londonpommie Paul N (@londonpommie) reported from London, England

    @ThreeUKSupport Never in the 13 odd years I've been a customer!

  • Jennifer_Cowton Jennifer Cowton (@Jennifer_Cowton) reported from Bracknell, England

    @ThreeUK #camberley customer service today was shocking. Don’t tell me I’ve a fantastic upgrade on line when in store the tram are lacklusture- offering deals that cost more and blaming remote management .... #20years+ #letdown

  • Vanessssaxo Vanessa. (@Vanessssaxo) reported from London, England

    @ThreeUK I don’t pay my bill every month to have shit connection fix up thank u.

  • Malcy7 Malcolm Saunders (@Malcy7) reported from London, England

    @ThreeUK hi, can you give me any information regarding the coverage in the Uk postcode DA17 area, as recently the reception has been awful. Thanks.

  • iainlaw Iain Law (@iainlaw) reported from Aldershot, England

    @ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.

  • CFCJourno Paul Lagan (@CFCJourno) reported from London, England

    I’m a @ThreeUK customer and it’s becoming an embarrassment for them. Jake is right to call them out. They should support women’s football in general - Nissan gave the Spanish squad a new car to each player. @ThreeUK could aid all clubs with subsidised tariffs or phones

  • JakeFCohen Jake Cohen (@JakeFCohen) reported from Brentford, England

    @ThreeUK @Lionesses nah, you’re engaging in a poor attempt at ambush marketing and virtue signalling about “supporting the @Lionesses,” but wont actually spend any of that £4 billion profit on investing in the game or you know, actually supporting the squad

  • antjpg Ant G (@antjpg) reported from London, England

    In central London today and seriously crap reception from @ThreeUK as per usual.

  • editorlewisnunn Lewis Nunn (@editorlewisnunn) reported from Ealing, England

    Absolutely fed up with @ThreeUK now...been with them for years and constant reception & data problems. Time for a change!

  • john41539411 john (@john41539411) reported from Ealing, England

    @ThreeUK you keep on cold calling me on my mobile and land line I have nothing to do with you your a bunch of arseholes and stop cold calling and putting the phone down reported

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Will do shame can't get the money back which has already been taken from our bank account for a service we didn't ask for or wanted

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUKSupport Spoke 2 someone from your team reckon they are going 2 cancel the account. we won't have 2 pay this £20 outstanding balance hope this is true its all wrong with what has happened

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @j_welbs @ThreeUK Took money out of my account and i'm not even with them never have been

  • famousdeano deano kerridge (@famousdeano) reported from London, England

    @ThreeUK want this problem sorted 2day and all the money u have took back nothing in this house is 2 do with 3 never have and judgeing by this never will get this sorted u have gave me the **** @BBCWatchdog

  • KevinHogarth Kevin Hogarth (@KevinHogarth) reported from Ealing, England

    @ThreeUK such hopeless customer service today. You’ll be losing me as a customer.

  • KevinHogarth Kevin Hogarth (@KevinHogarth) reported from Ealing, England

    Great service at @OliverSweeney on Conduit Street today. Exchanged the shoes I bought that had been rubbing without question. Went out of their way to find me a pair at another store and bring them over for me me to pick up. Such a contrast to @ThreeUK

  • nialli Quesito (@nialli) reported from Hounslow, England

    @ThreeUKSupport No signal at all even 3G. Software fully updated

  • RyanLock Ryan (@RyanLock) reported from Hillingdon, England

    @ThreeUK So I need to urgently cancel my lost SIM and activate a new one, but your lines are closed at this hour and your chat is undergoing maintenance. Can someone contact me back ASAP to take care of this. Thanks.

  • RTF83 RᴇᴍᴇᴍʙᴇʀɪɴɢTʜᴇFᴜᴛᴜʀᴇ™ (@RTF83) reported from Richmond, England

    Excellent customer service from @ThreeUK in resolving a billing issue Thoroughly recommend them 👍 📱

  • S1lent_tech Paul Jones (@S1lent_tech) reported from West Molesey, England

    @ThreeUK I can only imagine how many of those are gonna be broken in to for food.

  • an0key Luke Sheldrick (@an0key) reported from London, England

    Have to say hats off to @EE worked remotely today. Mostly remote sessions in weird places today. Tethered to the iPad Pro on the way home to watch films. No issue at all. @ThreeUK on the second line couldn’t even sync email for most of it.

  • T_T_Reviews_YT Callum Bassett 🎥📱🎄 (@T_T_Reviews_YT) reported from Kingston upon Thames, England

    @Rockwell7 @Glos7er @HuaweiMobileUK @ThreeUK Glue gate issues

  • Laurawantsmore Laura Hitchcock (@Laurawantsmore) reported from London, England

    Beginning @ThreeUK why is my 4G always so rubbish! Doesn't matter where I go, either at home or the middle of London and my date and signal are still awful! Fed up now 😡😡😡

  • chloealr chloe alice lily 🌷 (@chloealr) reported from London, England

    @ThreeUK had a text saying my service would be shut off if i don’t pay my bill but I’ve been trying for days and it doesn’t work!! I can’t make the payment online, it always crashes!

  • vincentbir 🍷💯 (@vincentbir) reported from West Ealing, England

    @ThreeUKSupport I but South Ealing station and Acton Town. Always a problem. Not just an incident. Latest phone used.

  • MichaelSnasdell Michael Snasdell (@MichaelSnasdell) reported from London, England

    @Swim1965 @EE @O2 @ThreeUK Yeah the BT involvement with EE is a bit weird and twisted. They tried buying a couple of years back, but was refused. EE for me has always had the speed I want, no other network touches them speed wise, not ones I have used anyway.

  • nialli Quesito (@nialli) reported from Hounslow, England

    @yamesh @VodafoneUK To be fair, I'm with @ThreeUK . To be able to connect to the 4g network you pay for is a rare and wondrous thing. Vodafone deserve some credit even if their network can best be described as "working"

  • niallomalley Niall O'Malley (@niallomalley) reported from Kingston upon Thames, England

    @ThreeUKSupport just spent an incredibly frustrating 20 minutes talking with a member of your customer service team where he refused a number of times to reduce my contract. It seems as if the customer service team is being directed to be evasive for these requests...

  • DishPig79 Glen Currie (@DishPig79) reported from Richmond, England

    @Stephen_B_A @ThreeUKSupport @ThreeUK Also I spoke with O2 and they have advised they will have it within the 1st half of 2019 so I would guess that Three are similar. Pretty rubbish for a major network provider tbh

  • edmunds_stacey Stacey Edmunds (@edmunds_stacey) reported from London, England

    @DearISSAQUEEN yo tell @threeuk about the service in my area

  • edmunds_stacey Stacey Edmunds (@edmunds_stacey) reported from London, England

    @ThreeUKSupport Ah who’s dishonest here then ,I had one of you manager call me a few weeks ago with this issue , I am tired of restarting my phone because it doesn’t help or change anything .

  • _hancharm Mattu D. Hanchard (@_hancharm) reported from London, England

    @ThreeUK so you wait till I go to #iPhoneX then bring out the #Pixel3XL #pixel3 seriously 😐 never had #pixel2 very disappointed

  • DishPig79 Glen Currie (@DishPig79) reported from Richmond, England

    @ThreeUKSupport Hey Guys, your Esim game is absolutely terrible but your customer service is 100% on point!! Please get the Esim quickly so we dont all have to leave and go to @EE #weneedesim #pleasehurryup #apple #three #iPhoneXS

  • HalaDiMaio Hala Nicola Di-Maio (@HalaDiMaio) reported from Ealing, England

    Horrible customer service @ThreeUK cut me off mid call and put me back in the queue. I got an upgrade 2 weeks ago, My delivery and upgrade were cancelled today and they can’t even tell me why😡😡😡

  • FlorenceUfuah Florence Ufuah (@FlorenceUfuah) reported from Hillingdon, England

    @ThreeUK @chessieking @dontjealousme @Freestyleandrew I just want to let everyone who is a 3 network customer to be careful, as 3 network is in partnership with a third party company , called Nuyoo. @this is what they do, take money via 3 network with their consent from your account. This company has being taking £3 from my account

  • Big_Jim__Larkin P O'Neill (@Big_Jim__Larkin) reported from London, England

    @ThreeUK I upgraded my daughters phone last week. It should of been delivered Thursday, since then I have spent over 20 minutes on the phone,3 times, getting told phone back tomorrow. Now they said they will cancel the order within 48 hours so I can reorder due to technical issue

  • Aleksan93251096 Aleksandra Soroka (@Aleksan93251096) reported from Brentford, England

    @ThreeUK hey guy, are there any mobile network issues in NW2 area, i have very poor signal, its been like this for couple of days now, thanks, Alex

  • iampirus IAMPIRUS (@iampirus) reported from Ealing, England

    @ThreeUKSupport The problem is always the same, had another conversation neither 2 weeks ago! All the Hammersmith areas got full 4g signal but the data is stuck, does't work! W6 Area

  • chloealr chloe alice lily 🌷 (@chloealr) reported from London, England

    @ThreeUKSupport he’s already pre ordered the new Mate Pro with EE, and he’s now been refused on the phone twice now for a PAC, so your version of “never” is a lot different to mine 😡

  • JonJSW Jonjsw (@JonJSW) reported from London, England

    @ThreeUKSupport Awful experience with your customer service team trying to get a PAC code.

  • JonJSW Jonjsw (@JonJSW) reported from London, England

    Just had it confirmed why I’m leaving @ThreeUK another awful customer service experience. Here’s to hoping @EE’s will be better.

  • NeilWesthead Neil J. Westhead (@NeilWesthead) reported from Camberley, England

    @ThreeUKSupport Trying to add more data on the app - service unavailable. Any idea when back up?

  • hryvis Henry Young (@hryvis) reported from Brentford, England

    @ThreeUKSupport you were supposed to cancel my iPhone Xs order and change my price plan back to my original £14/month 12gb data plan. Whilst you’ve done the first you’ve not done the latter, and you’ve billed me for £64 plus a delivery charge for a product I didn’t receive?!

  • DishPig79 Glen Currie (@DishPig79) reported from Kingston upon Thames, England

    @ThreeUKSupport Yes that seemed to have worked when I had issues today in Kingston however it’s not ideal to have to revert to a slower speed. What is the reason for the slow/non existent 4g?

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:
  • shadlx Richard Williamson (@shadlx) reported

    @safc4ever @Three_Is_Broken @ThreeUKSupport @HuaweiMobileUK All @ThreeUKSupport seem to be able to do is type an exact post code into their website and tell you what comes up. It appears that’s the limit of the support they are able to offer - which is rather insulting.

  • mossychop Anon E Mous (@mossychop) reported

    @ThreeUKSupport @wilsonsam889 I cant get an answer on the phone, chat or twitter and they have no email address, any time I log an issue its closed without a fix. I'm considering cancelling my direct debit so they call me.

  • RobinsonKH Keith Robinson (@RobinsonKH) reported

    @ThreeUKSupport I've already been fobbed off with that excuse from your online chat support. Coverage is fine. It's been fine for 4 months then 7 days ago it stopped dead. Your own website says there's an issue with the network. I suspect your rollout of 5G this Aug has screwed the 4G network😠

  • GentlemanJamie Jay (@GentlemanJamie) reported

    @Three_Is_Broken @safc4ever @ThreeUKSupport @ThreeUK In short (unless you are in a fantastic signal area) Three are selling subpar spec 💩 that makes the network/broadband look worse than it actually is - no wonder the CTO job has been now been 🔥 & split between high level board management and ‘teams’ below so no 1 idiot can again

  • DaggersJamie Jamie Rogers (@DaggersJamie) reported

    @ThreeUK I am incredibly disappointed by the support offered by customer services by three. Not listening to my data problem, what has been tried and that I'm just getting back in touch because I got disconnected. I can not wait for my contract to expire so that I can leave.

  • wilsonsam889 Samantha (@wilsonsam889) reported

    @ThreeUKSupport Hi Laura, I've unfortunately not no. The refund is regarding me moving to another network and the direct debit came out after I moved so it's just what I paid over due back

  • KevWrigley Kevin Wrigley (@KevWrigley) reported

    @ThreeUKSupport But it does affect me all day, here are speed checks throughout the day on both 3G&4G . This isn't congestion it's a major problem with your network or poor capacity, you are unable to deliver what I'm paying you for

  • nicolaaaaax_ ℕ𝕚𝕔𝕟𝕒𝕔 🦄 (@nicolaaaaax_) reported

    @ThreeUKSupport People I know where I stay don’t seem to be having this issue, KA6 7RT and I use iPhone XS Max

  • GentlemanJamie Jay (@GentlemanJamie) reported

    @Three_Is_Broken @safc4ever @ThreeUKSupport @ThreeUK In the mean time Three now no longer has the solo Chief Technology Officer making all the (poor) hardware decisions, they done away with the CTO completely. I’ve set up B310/B315/B525/B612/B618’s, the B3/5 range is very subpar to the B6+ range on ALL networks not just Three UK

  • sn_66 Simon Nangle (@sn_66) reported

    @ThreeUKSupport customer service hanging up on me and refusing to escalate my call to fraud or security dept. Money taken from my account by Three and they deny it. I have it in black and white