3 (Three) Outage Report in Egham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Egham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (53%)
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Phone (19%)
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Total Blackout (18%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Egham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Camberley, London, Bracknell, Woking, Windsor, Ruislip, Aldershot, Farnborough, Hayes, Southall, Bookham, Wembley, Harrow, Kingston upon Thames and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Internet | |
| London |
Internet | |
| Bracknell |
||
| London |
Wi-fi | |
| Woking |
Internet | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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E M M Y
(@msemmyburrows) reported
from
Richmond, England
@ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???
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Nick 235
(@music235) reported
from
Brentford, England
@kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging
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chris froome+
(@floppyrubber) reported
from
Hillingdon, England
@ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Hounslow, England
@ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data
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C
(@COCOCHAPZ_) reported
from
Ealing, England
@ThreeUK you lot need to fix up
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Elena Larkin
(@ELarkin25) reported
from
Richmond, England
@ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService
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Mike Wood
(@mikewooduk) reported
from
Spelthorne District, England
@ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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αℓεxαη∂яα ℓεgσυιx
(@Legouix) reported
from
Chertsey, England
@ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡
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Munim
(@Munim50301079) reported
from
London, England
@ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got
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LYF
(@loraineff) reported
from
London, England
@ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Nikki Hayler
(@Nikki1618) reported
from
Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Kenny Cosplay Stuff
(@kennycosplaystu) reported
from
Bracknell, England
@ThreeUK are you guys having an outage? My mobile Internet can't reconnect
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Nick Lovell
(@NickLovell_) reported
from
London, England
@ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia
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DJ Chubbs
(@TheDJ_Chubbs) reported
from
Bracknell, England
@ThreeUKSupport Still not working!!
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three
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Badger Smaker
(@BadgerSmaker) reported
from
Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Nicole
(@laughinglongest) reported
from
Spelthorne District, England
@ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.
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Erminia Colucci
(@ErminiaColucci) reported
from
London, England
@ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Gaz
(@GSU_MCR) reported
@ThreeUK Any idea why I can’t get 4G in the Farnworth area of Bolton today? If I restart my phone I get 4g but within a few minutes it changes to 3G. It’s so slow!
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Ross Guild
(@JimboJofre) reported
@ThreeUKSupport To contact Customer Services. I’m very glad I’m not a @three customer.
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Jesus Tenorio
(@JesTen888) reported
@ThreeUKSupport Can you confirm that the works are going to be finished today? And what alternative solution do you offer me. We are paying for the internet and is not possible that we have to pay another provider because you cannot deliver
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🎞 Bastian Inuk ❄
(@BastianInuk) reported
@jamesthomson @ThreeUK 3 dk has never had a PAYG solution, and thought the same wa true in the uk 🤔
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ashpole
(@ashpole) reported
from
Northamptonshire, England
@jamesthomson @ThreeUK I’ve been with them for years, because of the USA roaming but not much prospect of being over there anytime soon. If network coverage is an issue and Three is good, ID Mobile and Smarty have some good deals. I need Wi-Fi Calling too.
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UKRyan
(@RyanUK90) reported
@ThreeUKSupport @TheHelenGiles I won't be upgrading my phone for a few more years and you won't be installing 5G in my area anyway because it's a small town. You haven't even improved regular 3G signal in my area let alone 4G and 5G. Signal is so bad I have to rely on a HomeSignal box.
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James Thomson
(@jamesthomson) reported
@yatil @ThreeUK Exactly. This is a terrible move.
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Lyndon.
(@PelkaLyndon) reported
Got a contract through @ThreeUK yesterday and I’m already thinking it was a bad idea. @ThreeUKSupport
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Jesus Tenorio
(@JesTen888) reported
@ThreeUKSupport hi, I live on TW10 7qa. Since yesterday I lost internet service from 8am to 4pm. I am working from home and my kids have online classes. Today was the same I lost internet at 8. Could you please help. Is urgent
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Jesus Tenorio
(@JesTen888) reported
@ThreeUKSupport @velobetty Hi. I have the same problems. No internet Fromm 8am to 4 pm. It is not the router because at nights it works fine