3 (Three) Outage Report in Egham, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Egham, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at 3 (Three)
3 (Three) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (50%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Egham, Surrey, England
The most recent 3 (Three) outage reports came from the following cities: Harrow, London, Southall, Farnborough, Kingston upon Thames, Wembley, Twickenham, Woking, Hounslow, Camberley and Datchet.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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X2
(@KronosX81) reported
from
London, England
@ThreeUK I am supposed to be getting clear 5G signal and coverage but I am barely getting 3G 😡 no matter the area I may be in during the day. If you can’t cope with 5G networking stop offering it until you’re competent to do so as it’s a f’g disgrace. Charging fortunes for 💩.
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Mark
(@edwarrditis) reported
from
Hounslow, England
Good morning @ThreeUKSupport my 5G home broadband is not working since last night here in Isleworth TW7 post code. Are we still having issues? Also had this experience yesterday morning.
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK can you provide constant 5g speed to my mobile? Why are you limiting my data speed? 5g of your #three is rubbish! Why my streaming getting pauses on data and the moment i switch to the #WiFi it's back with no issues? Stop being greedy atleast provide service i pay for.
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
London, England
@ThreeUKSupport So how do I avoid upgrading and remain a customer?
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eamorugby
(@HoarseRoar) reported
from
Hounslow, England
Credit where it’s due, my problem might not be fixed yet but Iain at @ThreeUKSupport has been super responsive trying to help. #thankyou
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Josie Rice
(@MissRice_PE) reported
from
Camberley, England
Currently paying £50 a month for an iPhone 12 and now just been given an iPhone 14 at £44 a month! Hats off to @ThreeUK for your quality service; you have made my morning!
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Deano
(@BedTaker) reported
from
Richmond, England
Found another place where @ThreeUK’s data signal is absolutely ****! Best coverage my arse!
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Stephen Simpson FSUK
(@forestschooling) reported
from
Kingston upon Thames, England
@ThreeUKSupport Hi. It’s been a month now and still no service. (As of 0810 30/1/23) At want point can I leave my contract as you seem unable to fix the problem. Please don’t tell me to call a number as I simply haven’t got time to explain the problem again.
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
@ThreeUK, it's been 6 days, and 6 days soon, it will be 7. I feel you will lose customers and a lot of money cause you're clearly not prepared to have responsibility for humans. We live in a phone era. wtf I go to eat can't need to phone family I can't I need to support I can't
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Keron Proverbs
(@KeronProverbs) reported
from
London, England
I'm sick of your big companies getting away with this rubbish @ThreeUK. I want you to leave three. This has been the last couple of months. I'm done with rubbish support as soon as I can. I'm going to remove myself. I can't contact you. I can't call you, haha. Bun your company
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IamCrypto Tips and tutorials
(@IamCrypto16) reported
from
London, England
@ThreeUKSupport Yes and you guys agree you can’t fix the situation and offered me a discount which is nice but I need good internet not a discount. My Contract finishes in December
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Political Animal
(@politic_animal) reported
from
Ealing, England
@ThreeUKSupport Hiya, having issues accessing my voicemail from my Three phone. If I call 123 or 07782333123, I get a ‘Number not recognised’ message. Was working fine yesterday, and other outgoing calls are fine. Is there an issue with the service?
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A. K H A N
(@iamAbdulz) reported
from
Hounslow, England
@ThreeUK what a rubbish service your network provides not once everytime when i make calls, other party says you're breaking? Why i am paying for rubbish service?
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Claxhausen
(@jospehclax) reported
from
Hillingdon, England
@ThreeUK so I had my account compromised, a phone and sim was ordered without my knowledge, once it arrived at my house, I reported it to the fraud action squad, then reported to your fraud department with my crime reference number. Your fraud department never followed up 1/2
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Jade Sharp
(@jadesharp1992) reported
from
Hounslow, England
@ispreview hey, so it looks like @ThreeUK have updated their codec for the voice calls, I think they are using Evs like EE? If you ring someone that is on Three, from any other network now, you get high quality calls! It’s great! :-)
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X2
(@KronosX81) reported
from
London, England
@ThreeUK wot the heck is going with the blasted network last few months it’s gone worser than it was 15years ago 😡😡😡😤😤 struggling to load a google page Stop paying filthy rich football clubs £50+m per year in sponsorships and focus on the network instead asap 😡😡
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razvan radu
(@razvan_radu_4u) reported
from
Hillingdon, England
@threeuk you are a s**t network… more than a year since no or poor internet at Heathrow T3! SHAME!😡
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Deepak Sharma
(@depak_sharma) reported
from
London, England
Can't believe how bad the network from @ThreeUK is in the city. Absolute torture.
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Mike Sankey
(@RunSankeyRun) reported
from
Bracknell, England
@ThreeUKSupport hi massive problem with 3+ app. Can’t log in, it won’t reset password. Help please
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Oliver Collett
(@olicollett) reported
from
Ealing, England
Can anyone recommend a new mobile provider? Been a @ThreeUK customer for years but I'm fed up of poor signal, lack of working WiFi on the underground and new overseas roaming charges
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Motherwell CEO. Kateblakemore.com
(@MotherwellCEO) reported
Couple of hours water trying to sort issues with yet again @BarclaysUKHelp & @ThreeUK completely shocking customer services.
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mark williams
(@gunnytron) reported
@ThreeUKSupport I reset my network settings and rebooted my phone but still only have H+. If I try to select 4g/3g only, it disconnects from the network.
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Dr Chin Shady 🇮🇲🏴
(@cinzywincy) reported
@ThreeUKSupport This isn't an accessibility issue - your live chat are just lying and replying with platitudes and refusing to answer questions. How hard can it be to reinstate someone's account that you suspended in a major error?
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Unicorn
(@Unicorn_XCIV) reported
@ThreeUKSupport I have tried switching using PAC from 3 to SMARTY they are not able to see it. Now my 3 number is receiving texts and calls to my SMARTY SIM but I am unable to text or call myself. But their systems do not show my 3 number so it is causing issues.
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Neil Pyper
(@NeilPyper) reported
@ThreeUKSupport Surely a lot of people wanting to use your network in central London is something you could predict and plan for? Along with your lies about inclusive EU roaming, this makes me minded to go elsewhere when my contract ends.
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v z
(@hermesfashionru) reported
@ThreeUKSupport Why am I paying for my contract if the whole day today I'm left without any data? Your service status says that the service is just fine around the RH8 area, however, I have no access to data?
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Unicorn
(@Unicorn_XCIV) reported
@ThreeUKSupport Hello I require support w.r.t a number being lost when switching SIMs.
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SteepStuff
(@steepstuff) reported
@ThreeUKSupport So Kirsty in the app that choice uou have outlined puts you into a circular nightmare back to the start!! Any chance of getting any customer support????😡
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Dr Chin Shady 🇮🇲🏴
(@cinzywincy) reported
I have never been angrier with my treatment by a company than by @ThreeUK They have lied to me three times about when my account will be reinstated and won't give me a code so I can switch providers until they unlock it. Farcical.
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Arran McDonald
(@Arranmc182) reported
@ThreeUKSupport Im not confident as had multiple agents say its delayed then last one claimed its commoing tomorrow, but the fact I was told to cancel the order and was sujested i go to some heart beat team to back out of the whole thing, think chat staff need better intergration or training