3 (Three)

3 (Three) Outage Report in Egham, Surrey, England

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Egham, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Egham, Surrey, England 01/11/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (20%)

    Phone (20%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Egham, Surrey, England

The most recent 3 (Three) outage reports came from the following cities: London, Farnborough, Kingston upon Thames, Wembley, Twickenham, Woking, Hounslow, Camberley, Datchet, Southall and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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3 (Three) Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I was wrongly advised by your online chat service yesterday, I now can't see how to get back to that service and you're not accepting calls atm, please help.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • Munim50301079 Munim (@Munim50301079) reported from London, England

    @ThreeUK I had a contract with @ThreeUK I have warts experience with them. I cancelled my contract. Still they took my money. Send me a letter saying mistakenly took my money they gonna send me back it's been 4 months now they didn't send it. It's very poor service they have got

  • ELarkin25 Elena Larkin (@ELarkin25) reported from Richmond, England

    @ThreeUK Hi guys, I'm trying desperately to get in touch with you re my contract. The device isn't working and I don't have login details. Please help, #CustomerService

  • mikewooduk Mike Wood (@mikewooduk) reported from Spelthorne District, England

    @ThreeUKSupport Hi this was yesterday afternoon it took almost 24 hrs for you to respond. Issues were noted throughout the UK and this was affecting your broadband routers. A simple Google search will confirm this.

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

  • BadgerSmaker Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

  • ErminiaColucci Erminia Colucci (@ErminiaColucci) reported from London, England

    @ThreeUKSupport It wasn't that simple getting in touch with you as 333 doesn't work on the weekend.I texted 7726 to report the fraud and just an automated message thanking me.

  • laughinglongest Nicole (@laughinglongest) reported from Spelthorne District, England

    @ThreeUK I'm getting really frustrated with your online support which your automated telephone message says I must use, now just experienced very unhelpful adviser #badcustomerservice #unhelpful #three

  • music235 Nick 235 (@music235) reported from Brentford, England

    @kl_coop @virginmedia Yes mine is down as well and I can’t even get on the network status page to register a fault... even my @ThreeUK connection seems to be lagging

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Hounslow, England

    @ThreeUKSupport Hi, who do I report bad upload speeds too on the threeuk network? In my area, tw27BP, the upload speeds are awful, facetime videos cut out all the time, people who I am talking too can't hear me. My wifi is down at the minute, so using mobile data

  • londonpommie Paul N (@londonpommie) reported from London, England

    Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.

  • Nikki1618 Nikki Hayler (@Nikki1618) reported from Virginia Water, England

    Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK

  • loraineff LYF (@loraineff) reported from London, England

    @ThreeUKSupport I did this all earlier with your customer support and was told I had two choices, wait until 09/21 or buy out my contract. Sooo again paying for something that doesn’t work.

  • TheDJ_Chubbs DJ Chubbs (@TheDJ_Chubbs) reported from Bracknell, England

    @ThreeUKSupport Still not working!!

  • floppyrubber chris froome+ (@floppyrubber) reported from Hillingdon, England

    @ThreeUK after being with three for quite some years, getting very frustrated. I can't remember pin , to get a new pin , have to validate by email, email address is incorrect so can't validate, can't change email address because? Can't remember pin. Help

  • kennycosplaystu Kenny Cosplay Stuff (@kennycosplaystu) reported from Bracknell, England

    @ThreeUK are you guys having an outage? My mobile Internet can't reconnect

  • COCOCHAPZ_ C (@COCOCHAPZ_) reported from Ealing, England

    @ThreeUK you lot need to fix up

  • msemmyburrows E M M Y (@msemmyburrows) reported from Richmond, England

    @ThreeUK I don’t have access to My3 account, can someone help as I can’t access the live chat???

  • Legouix αℓεxαη∂яα ℓεgσυιx (@Legouix) reported from Chertsey, England

    @ThreeUKSupport I spoke to someone on chat on wednesday morning. He promised me it was arriving that day...... still no sign... i cant even cancel it because i cant access anything. This is bad service 😡

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonno14273 Jonno14 (@Jonno14273) reported

    @ThreeUKSupport I have tried this method on several occasions but it fails to proceed to activating saying there is 'an error'. Again promised today by your 'customer service dept' that all will be sorted today.....l don't hold much hope of that after many promises 😠

  • zonefero Mo (@zonefero) reported

    @ThreeUK WORST COMPANY TO EVER EXIST, liars & thieves. I will do everything in my power to show it. You’ve taken over £70 that shouldn’t have and cancelled my contract and won’t even refund my money. Disgusting, never again

  • SScott2203 SpeckyScott2203 (@SScott2203) reported

    @ThreeUKSupport so I ordered an s20 fe which was due to come with a free galaxy watch , because 3 took an extra 2 weeks to deliver it I no longer qualify. How are you going to fix this?

  • matt_beef matt ayres (@matt_beef) reported

    @ThreeUKSupport It’s just to a standard number. I have been able to reply using WhatsApp though as I just kept getting message failed. Sadly my postcode has continuous issues so this isn’t a surprise

  • Kegs11 Gone Stormin' (@Kegs11) reported

    @ThreeUKSupport 23rd? Ouch! It's not just tethering that's the issue, general browsing on phones are as bad, we don't have a home internet connection so rely on the signal for internet access and tethering to household devices, but it's completely unusable for any of this at the moment

  • hprw Jane Smith (@hprw) reported

    Barely any phone signal for nearly a week and that means no mobile or Internet. @ThreeUK @ThreeUKSupport asked for more info but have ignored my reply. Phone helpline tech unable to retrieve my account info so can't help. Not at all pleased.

  • jORDANwORTS Jordan Worts (@jORDANwORTS) reported

    @ThreeUKSupport Don’t know why that’s so hard to do for me plus why don’t you send out email confirmation when a customer purchases something from you it’s absolute madness haven’t even been with you two weeks and can’t wait for this contract to be up shameful

  • Iainb4816 Iain Brodie (@Iainb4816) reported

    @ThreeUK Is there a problem with the ThreeUK internet? We haven't been able to use there internet since Saturday. When we called them, all they said they were updating their network and couldn't put us through to the correct department. Why is ThreeUK Customer Service so bad?

  • Charlot83221383 Charlotte :) (@Charlot83221383) reported

    @MichaellfcJones @ThreeUK @ThreeUKSupport That one sucks 👹

  • colin_stt Colin Stevenson (@colin_stt) reported

    @ThreeUKSupport just tried resetting to 4g router gets great signal but no devices can get online but when put back on 3g everything works., any suggestions or do we need a new router?