3 (Three) Outage Report in Alton, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Alton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at 3 (Three)
3 (Three) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (54%)
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Phone (19%)
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Total Blackout (17%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Alton, Hampshire, England
The most recent 3 (Three) outage reports came from the following cities: Basingstoke, Fleet, Aldershot and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
||
| Fleet |
Internet | |
| Aldershot |
Internet | |
| Farnborough |
Internet | |
| Basingstoke |
Internet | |
| Aldershot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Konstantinos B.
(@kostasbotonakis) reported
from
Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Mark in Hants 🇪🇺 🇬🇧
(@markinhants) reported
from
Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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Sam Stribley
(@samstrib) reported
from
Bramley, England
First day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Penny Power OBE
(@pennypower) reported
from
Farnham, England
Dear @ThreeUK I am already a customer and you are constantly bombarding me woth sales promo calls- please please stop
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Tony Hart
(@toekneeheart) reported
from
Hartley Wintney, England
I really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Hida Poi
(@Poi00) reported
from
Basingstoke, England
@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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Heather Currie
(@HeatherCurrie18) reported
from
Haslemere, England
@ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!
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Richard Major
(@RMajor86) reported
from
Basingstoke, England
@theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now
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webwitter wave
(@webwitterwave) reported
from
Old Basing and Lychpit, England
@ells_afc @ThreeUK I'm blacklisted by @SkyUK for a mobile phone offer they initially refused to honour until I proved they were in the wrong. Since then, my VIP Diamond status built up over 23 years has vanished. I just use a different network now with a free SIM and a cash top up each month.
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Iain Law
(@iainlaw) reported
from
Aldershot, England
@ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.
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Jonny Freeman
(@jfreeman_93) reported
from
Basingstoke, England
@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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Brendan 🌈
(@wildlime) reported
from
Basingstoke, England
@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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Andy Austin 🇪🇺
(@andydpaustin) reported
from
Basingstoke, England
@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Matt
(@maffoos1) reported
from
Basingstoke, England
@ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.
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Ginge2477
(@NeealGinge2477) reported
from
Basingstoke, England
Crap service from @VodafoneGroup glad I changed to @ThreeUK
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Graeme Hutchison
(@gdhutchison) reported
from
Fleet, England
@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Ian Hollinsworth
(@ianhollinsworth) reported
from
Alton, England
@MarkAWigmore @EE Three are just as bad where I am. @ThreeUK
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Matt 🛵 🏴🇬🇧
(@mattyboyc70) reported
from
Basingstoke, England
@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
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Iain Law
(@iainlaw) reported
from
Basingstoke, England
@annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUKSupport Sadly you aren’t listening. It is not possible or acceptable to be without a way of being contacted. It is appalling customer service to say ‘this might be fixed in 48 hrs’ when everything else said by customer services has been wrong
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Ollie Harvey
(@OllieHarvey08) reported
@ThreeUKSupport issues in CM2 with your 5G home broadband service again. Your status checker says no issues, but there is! Can’t even run a speed test it’s that slow
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUKSupport Then, it suddenly stopped working, so no access to phone/messages/WhatsApp. I spoke to customer services again, and they said I had put the wrong sim in (I hadn’t) and to put my old sim in my new phone and that would work. It did not 2/
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Jonathan Taylor
(@JonathanTaylorP) reported
@ThreeUKSupport In Central London and at home I’m not getting any signal. It doesn’t match up with your coverage map and so I’m left with a phone that doesn’t work. I’m stuck with a huge ‘final bill’. Can you help? I’ve already spoken to your tech team and they didn’t help!
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🏴 Stephen 🏳️🌈
(@stegb1987) reported
@ThreeUKSupport Hi is there WiFi problems in the G31 postcode area my friend hasn’t had any WiFi since yesterday
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MisterKarrotGr
(@Karrotakos) reported
Internet's choked! No stream today sadge! Big thanks to @ThreeUK for the worst network experience of my life this past year!
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUK good grief your customer service assistants are appalling today. Currently on my 4th chat trying to get my phone to work after 3 sets of conflicting advice.
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Ben
(@bdav) reported
@verge I'm not sure what VPN tech Apple Privacy uses, but I know I have all kinds of issues with IPSec VPNs on certain cell towers on @ThreeUK - I can tell as it works in some areas and not others. I assume they have different generations of tower with different config / CNAT.
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Julie Carson FCCT
(@Bowiejcecc) reported
@ThreeUKSupport Ok. New phone and sim arrived. I phoned up and customer services said put the new sim in, they would activate it so my old sim would stop working and my old number would transfer across. This worked for half an hour, and the new phone and sim showed my old number 1/
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Paul Swanston
(@swanny271270) reported
@ThreeUK @SamsungUK @jordancomolli 3 used to be very good to deal with! Unfortunately this is no longer the case. It saddens me that they take your money on complete lies. When you ask them to honour what you were offered it suddenly becomes an issue. Think twice before signing with 3!