3 (Three) outages and service status in Alton, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- 3 (Three) generated 0 outage signals in the last 24 hours around Alton, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Alton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Alton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at 3 (Three)
3 (Three) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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3 (Three) Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Sam Stribley (@samstrib) reported from Bramley, EnglandFirst day on @ThreeUKSupport and so far had no more than 1 bar of signal.. not going to even last the cooling off period at this rate
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Iain Law (@iainlaw) reported from Basingstoke, England@annabelouisa @ThreeUK Wondering if was down, not been able to connect. At least I now know it is not just my phone!.
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Brendan 🌈 (@wildlime) reported from Basingstoke, England@PSobocki @ThreeUK It's newer spectrum so not all devices support it but newer devices do. Next time you change it will likely support it
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Tony Hart (@toekneeheart) reported from Hartley Wintney, EnglandI really need to change my service providers. @ThreeUK have a complete mobile outage and @VodafoneUK (my ISP) have been shite since I signed up. Hilarious.
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Jonny Freeman (@jfreeman_93) reported from Basingstoke, England@ThreeUKSupport Hi - trying to activate my sim for my new upgrade iPhone but your website keeps saying it’s suffering technical problems and so does your app. Any idea when they’ll be fixed. Thanks
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Hida Poi (@Poi00) reported from Basingstoke, England@ThreeUKSupport very limited signal north side of Basingstoke. RG24 9RD completely dead.
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webwitter wave (@webwitterwave) reported from Old Basing and Lychpit, England@ells_afc @ThreeUK I'm blacklisted by @SkyUK for a mobile phone offer they initially refused to honour until I proved they were in the wrong. Since then, my VIP Diamond status built up over 23 years has vanished. I just use a different network now with a free SIM and a cash top up each month.
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Graeme Hutchison (@gdhutchison) reported from Fleet, England@ThreeUKSupport I haven’t had a phone signal for 2 days. Please help.
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Matt 🛵 🏴🇬🇧 (@mattyboyc70) reported from Basingstoke, England@ThreeUK listen up @Threeuk if I don’t get my doctors phone appointment because of your crap network, you WILL be told where to shove your contract!!! GET IT SORTED
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Ben Smith (@bensmithuk) reported from Bentley, England@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Ginge2477 (@NeealGinge2477) reported from Basingstoke, EnglandCrap service from @VodafoneGroup glad I changed to @ThreeUK
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Konstantinos B. (@kostasbotonakis) reported from Ash, England@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Aldershot, England@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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Ian Hollinsworth (@ianhollinsworth) reported from Alton, England@MarkAWigmore @EE Three are just as bad where I am. @ThreeUK
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Matt (@maffoos1) reported from Basingstoke, England@ThreeUKSupport What you're saying is your network is congested permanently then. It's unusable which is a problem when you're not giving what you're selling.
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Penny Power OBE (@pennypower) reported from Farnham, EnglandDear @ThreeUK I am already a customer and you are constantly bombarding me woth sales promo calls- please please stop
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Richard Major (@RMajor86) reported from Basingstoke, England@theoelliott @ThreeUK Doesn’t help me now though. Can’t they put a new one up now
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Andy Austin 🇪🇺 (@andydpaustin) reported from Basingstoke, England@ThreeUKSupport The reason for the #complaint @Ofcom is that I can’t get the app to work and navigating your phone system has proved impossible ! I shall now be formalising my complaint. This really is ridiculous and frustrating. You are making it impossible for me to manage my accounts!
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Iain Law (@iainlaw) reported from Aldershot, England@ThreeUKSupport There has been practically no data service for over the past week. Yet if you leave the area and enter what I assume is the next base-station location, you get it back.
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Heather Currie (@HeatherCurrie18) reported from Haslemere, England@ThreeUKSupport why have I yet again not got any signal hit and miss everyday for the last 2 weeks what’s happening ? GU26 6RF area!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Burnley (@stevenfburnley) reportedHey @ThreeUK - what email address should I use to submit a major complaint about your fraud prevention team? They are refusing to engage with my wife in any reasonable manner and simply close the case if she's unable to instantly answer her phone - she's a nurse
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Ryan (@ryantalks1024) reported@robj3d3 @ThreeUK Idk if it's still relevant since I did it 4 years ago and never looked into anything else But I just use Google Fi
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sharon pollard (@aloevera75) reported@ThreeUKSupport I have unlimited calls but I can't call anyone, I have received a message saying I've reached my spend cap, but I don't have one.ive turned my phone off and back on. My friend has the same issue.
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taheer (@taheerBuilds) reported@robj3d3 @ThreeUK Unfortunately pay for international roaming and never use it !
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jimmy (@jimmysunny85) reported@ThreeUK sold me a dodgey phone that now the battery swells and has basically become a bomb! I have told them this since August 2025 so nearly a year and they taking zero responsibility!! This is the customer service they provide as long as you pay them all is well!! Stay clear
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Álvaro Pétrus (@AcgbPetrus) reported@ThreeUK I'm spending some time abroad and I've had problems with my international roaming. I can no longer use my plan; I have absolutely no signal. I need help but haven't been able to get it so far. Can you assist me? The company doesn't seem to care much about its customers.
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Matthew Fox (@MatthewFoxAF) reported@robj3d3 @ThreeUK mad with 3 IE and whenever I go abroad for a few months I just keep it topped up and never have issues then pick up a local sim for my spare phone
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Trudi Price (@thedude310777) reportedI'm going to do as I've got no laptop or anything. I tried with Sky as I'm with them for broadband and tv for over 10 years yet they won't either. I'm currently going through Cancer treatment so not working at the moment so I'm stuck! @ThreeUK @SkyUK no loyalty
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Are You Ready? (@RealAreYouReady) reported@ThreeUK Why are your Indian customer service putting the phone down on me? Can i get a call back from an ENGLISH person please.
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Mushtaq Khan (@mushtaqkhan7637) reported@ThreeUKSupport why is the service so crap I’ve been having problems for about two weeks now it’s ridiculous Birmingham area it just hit and miss