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3 (Three)

3 (Three) outages and service status in Sandhurst, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • 3 (Three) generated 5 outage signals in the last 24 hours around Sandhurst, including 5 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received May 7, 9:28 AM GMT+1.
  • 50% Phone (50%)
  • 38% Internet (38%)
  • 13% Total Blackout (13%)

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Sandhurst, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sandhurst, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 7: Problems at 3 (Three)

3 (Three) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sandhurst, England

The most recent 3 (Three) outage reports came from the following cities: Guildford, Lightwater, Woking, Reading, and Farnborough.

CityProblem TypeReport Time
Guildford Total Blackout 7 hours ago
Lightwater Phone 8 hours ago
Guildford Phone 15 hours ago
Guildford Phone 17 hours ago
Woking Phone 21 hours ago
Reading Internet 1 day ago

Nearby cities with recent reports

Guildford

3 recent signals

7 hours ago
Lightwater

1 recent signals

8 hours ago
Woking

1 recent signals

21 hours ago
Reading

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Sandhurst, England

Latest outage, problems and issue reports in Sandhurst and nearby locations:

  • AnitaDuncan1
    Anita Duncan (@AnitaDuncan1) reported from Wokingham, England

    @ThreeUK I really hate the poor signal and service along with such poor customer service. I wish I hadn’t renewed my contact

  • debbiedraws1
    debbiedraws (@debbiedraws1) reported from Guildford, England

    @ThreeUKSupport Nothing to do with calls the internet is ****...but that news also doesnt surprise me.

  • celestouuuu
    🌟Céleste (@celestouuuu) reported from Bracknell, England

    @ThreeUKSupport my internet doesn’t work, I have run out of data but have bought an add on and it’s blocked. I need help and I feel like I don’t get any support on the phone

  • leoandrewvw
    Leo Andrew Davies 👀🧚☀️🥂🏝️🎾🏳️‍🌈🇬🇧 (@leoandrewvw) reported from Virginia Water, England

    @ThreeUK again our signal availability in GU25 is non existent!!! This happened for a week two weeks ago and as if this morning nothing. Please let me know what is going on!!!

  • LynPaul6
    Lyn Paul 💙 (@LynPaul6) reported from Slough, England

    @ThreeUK I am disgusted with your customer services. I have been trying to get on your App and had to call customer services who inform me that my name isn’t my name even tho I have written correspondence from you!! Cancelling my contract tomorrow!

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • gonnella
    Pete (@gonnella) reported from Woodley, England

    @ThreeUKSupport Customer service have sent me one, and it’s up and running.

  • o0MattE0o
    Matthew John Earley (@o0MattE0o) reported from Bracknell, England

    @ThreeUKSupport Yes, you second support staff was allot better. Thanks for getting back to me.

  • BadgerSmaker
    Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?

  • steve1964sw6
    SW 6 (@steve1964sw6) reported from Camberley, England

    Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC

  • turningleftfor
    Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • BadgerSmaker
    Badger Smaker (@BadgerSmaker) reported from Egham, England

    @ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.

  • katesj1983
    Kate (@katesj1983) reported from Wokingham, England

    @ThreeUKSupport It finally kicked in around 11pm that day I don’t think I had problems with other services..data just seems to be an issue with my phone..a lot! I find I have to switch it off and on quite a bit or go in to airplane mode to get data back...since I’ve had it...

  • lliksmar
    simon ramskill (@lliksmar) reported from Twyford, England

    @ThreeUKSupport Hi but I am an existing customer ? Although not for long if I can’t get an e-sim for my phone!

  • TheDuped1
    The Duped (@TheDuped1) reported from Bramley, England

    @ThreeUKSupport In fairness like most 3 customers I have never experienced any real problems with the network to be fair.... Unlike every other network they are always down or having issues hence why I went to 3 in the first place.... I'm a network engineer and 3 are the best by a long way....

  • peacemakeruk
    sue s (@peacemakeruk) reported from Guildford, England

    @ThreeUK what is going on with you guys today. No chat operators available since 8 this morning and no customer service agents

  • ekennedy29
    Emma Kennedy (@ekennedy29) reported from Wokingham, England

    @ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?

  • NeilThompson
    Neil Thompson (@NeilThompson) reported from Reading, England

    @ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.

  • Nomthee_9808
    𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦 (@Nomthee_9808) reported from Reading, England

    @ThreeUKSupport my network is down

  • markinhants
    Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Aldershot, England

    @ThreeUKSupport Yeah. On to chat support..... but of a game 😬

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • aaronpitt2
    Aaaron Pitt (@aaronpitt2) reported

    Just joined the @EE network and im.struggling to turn off the adult content filter. This is very frustrating and not easy to figure out. Im thinking of cancelling and going back to @ThreeUK

  • woodenscot
    Graeme (@woodenscot) reported

    .@ThreeUKSupport is there any chance you could make your network work in the centre of Edinburgh. It is appallingly bad and has been for a very long time. I was hoping your Vodafone merger was fixing it but seems not.

  • Hannah_Penn
    Hannah Penn (@Hannah_Penn) reported

    @threeuk Your customer service is an absolute disgrace. Mis-sold a 24m SIM-only contract, assured me twice it was cancelled (once after 2 hours on the phone), cases all closed. Now you’ve reinstated it AGAIN, and sent a bill. This is appalling. I will NOT be paying. Sort it out.

  • Elizabethjagb
    elizabeth Brown (@Elizabethjagb) reported

    @LynRose2020 @ThreeUK It’s not working for me either , can’t call anyone and data is not working

  • ewa_swital16945
    ES (@ewa_swital16945) reported

    @ThreeUK I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it.

  • Andy2sn
    Andy  🇬🇧 🇺🇦 (@Andy2sn) reported

    Joined @ThreeUK i know signal in parts off UK are different. But wanna know since #three merged with Vodafone how’s the signal been. I’ve read that some people saying that since the merger Vodafone signal not been good

  • rick_x
    rick_x (@rick_x) reported

    @ThreeUK @ThreeUKSupport My postcode has had this error message for weeks: We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing. I can neither call nor use data, what is going on?

  • sarahlizsalter
    Sarah Salter (@sarahlizsalter) reported

    @ThreeUKSupport can you please tell me when the network will be back up in the PR5 2AP area?

  • bjornivart
    Bjørn Ivar Teigen Monclair (@bjornivart) reported

    Tried this today! When it works its great. Login experience needs some work, I had to log in 3 times on an 11 hour flight, but I'm sure that'll get sorted. @ThreeUK @Starlink

  • MiaxKempster
    mia (@MiaxKempster) reported

    @ThreeUKSupport customer support on live chat is shocking. SIM card didn’t arrive in the envelope, so contacted as it says on the envelope, and will not send a replacement due to “incurring the credit limit” I have said it didn’t arrive, so nobody should be spending any money!