3 (Three) Outage Report in Sandhurst, Bracknell Forest, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Sandhurst, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Sandhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at 3 (Three)
3 (Three) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Phone (57%)
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Internet (28%)
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Total Blackout (8%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sandhurst, Bracknell Forest, England
The most recent 3 (Three) outage reports came from the following cities: Slough, Reading, Woking, Hook, Farnborough, Guildford and Aldershot.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Sandhurst, England
Latest outage, problems and issue reports in Sandhurst and nearby locations:
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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click'n'knit (@siouxian) reported from Wokingham, England
@ThreeUKSupport Are there network issues? No home broadband for 6+ hours and poor 4G currently. All the obvious things tried. No one seems to answer phone and can't get onto live chat.
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Stuart Zissman (@stu_ziss) reported from Fairlands, England
@ThreeUKSupport I see you have eSim support - is Apple Watch connectivity soon to follow? Please....
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𝙱𝚊𝚕𝚍𝙱𝚊𝚍𝚍𝚒𝚎🇿🇦 (@Nomthee_9808) reported from Reading, England
@ThreeUK my network is down 🥴
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𝑠𝑎𝑚𝑎𝑛𝑡ℎ𝑎 ⚜️ (@smnthklly) reported from Reading, England
Bad timing @ThreeUK you’re putting my tariff price up the same month I lose my job 😢
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Harvey (@HarveyWelch) reported from Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Harvey (@HarveyWelch) reported from Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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SW 6 (@steve1964sw6) reported from Camberley, England
Can't help thinking @ThreeUK missed a trick when they chose to sponsor Chelsea instead of @FulhamFC #FFC
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simon ramskill (@lliksmar) reported from Twyford, England
@ThreeUKSupport A new one so I can use the dual sim capability in a new phone . Was told by support trial had ended and wait and see ...
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Neil Thompson (@NeilThompson) reported from Reading, England
@ThreeUKSupport That’s a painful solution from previous experience. How about this for an idea? You fix the bug in your letter sending and send me an accurate version.
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Badger Smaker (@BadgerSmaker) reported from Egham, England
@ThreeUKSupport It's ok, third time lucky on chat she finally found someone who knows what they are doing who fixed the issue. Credit score affected by your companies error, however.
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Sam Young (@samyoung45) reported from Bagshot, England
@ThreeUKSupport @gtrowb1 I have been having the exact same problem for at least the last week. I’ve had no luck logging in to the browser/app or changing my password
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simon ramskill (@lliksmar) reported from Twyford, England
@ThreeUKSupport Hi but I am an existing customer ? Although not for long if I can’t get an e-sim for my phone!
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Emma Kennedy (@ekennedy29) reported from Wokingham, England
@ThreeUK I want to change my contract but it’s basically impossible to contact you. I’ve forgotten my My3 password and your website errors every time I try to reset. Your call centre isn’t taking any calls and your Live Chat just doesn’t work. How do I talk to a person?
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Badger Smaker (@BadgerSmaker) reported from Egham, England
@ThreeUKSupport Good morning. My wife is having a terrible time with your accounts department. She has an account that she can't access & wants to pay bill. Phone/chat Support so far unhelpful on 2 occasions. Can you help, please?
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Konstantinos B. (@kostasbotonakis) reported from Ash, England
@ThreeUK problems with 4G in Hampshire/Surrey since 3pm today..
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Aldershot, England
@ThreeUKSupport Yeah. On to chat support..... but of a game 😬
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Nikki Hayler (@Nikki1618) reported from Virginia Water, England
Why is the 3 app so hard to use, can't have WiFi on but I have no 4G, it's redirected me 10x and the button to reset the password doesn't work 🤔 @ThreeUK
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Mark in Hants 🇪🇺 🇬🇧 (@markinhants) reported from Camberley, England
@ThreeUKSupport It’s ok. I’ve escalated and am awaiting feedback from complaints team. The last few days have been a shambles & I’ve spent hours trying to fix Threes issues. Bottom line is you want 4 contracts or you don’t......
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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johnjl (@johnloughlin65) reported
@ThreeUKSupport the 5g home broadband has just dropped out completely again. This last week the coverage has been awful. If I wasn't only partway into a 2 year contract I would be cancelling and going with someone else.
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Mark Golland (or am I?) (@lichfielddean) reported
@ThreeUK Since the 5g home broadband went down for several hours the other day it's been totally unreliable. Dropping out all the time, and today is barely working at all. What is going on? Is this being fixed?
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the_bearded_courier (@bearded_courier) reported
Lovely conversation with the @ThreeUK @ThreeUKSupport supposed technical team, just to say thanks to them and your complaints team this 14 year customer with 7 accounts is happy to pay the £3,400 to early terminate their accounts this afternoon. Shocking service.
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Karl Turner (@Curryforlife) reported
@ThreeUKSupport 2 upgrade phones should’ve been here last Tuesday. DPD delivered them back 2 U not 2 me. Chatted online today&being advised you don’t know where they are and the earliest I’ll receive them is 27th. I have 5 phones with you and these are Christmas presents. Help!
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Emlyn Busby (@Ampslave) reported
Currently receiving shocking customer service from @ThreeUK Been a customer for seven years and can't wait to get this contract cancelled.
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Mentazm (@mentazm) reported
.@ThreeUK @ThreeUKSupport Third day in a row of awful 4G internet in EH6. Ping is way too high and it's making it impossible for me to work from home. This is costing me money!
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kachman (@kachmantus) reported
@uchmoni Omo, @ThreeUK be the equivalent of globacom. Wonderful data plan but inconsistent network coverage.
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Steve w (@Sadlangarman) reported
very disappointed @ThreeUK with your services and really wishing I hadn't joined your network. Data intermittent in Brum city centre since at least 6/12 and all your team's say is 'we are fixing it' 🙄 2/10⭐
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Mac Alonge (@macalonge) reported
@ThreeUKSupport I've been having issues all week with home broadband. Your chat and phone lines are impossible to get through on. I'm expecting a significant discount on my next bill to account for the lack of broadband we've had. Would like to get this resolved asap!!
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Dean (@DeanJA91) reported
@ThreeUK whats going on with your network??