3 (Three) Outage Report in Crawley, West Sussex, England
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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Crawley, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Crawley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (63%)
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Phone (18%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Crawley, West Sussex, England
The most recent 3 (Three) outage reports came from the following cities: East Grinstead and Haywards Heath.
City | Problem Type | Report Time |
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Total Blackout | ||
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Community Discussion
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3 (Three) Issues Reports Near Crawley, England
Latest outage, problems and issue reports in Crawley and nearby locations:
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England
@ThreeUKSupport Well it’s not good enough I’m a flight attendant on standby if I get a call and it doesn’t go through I’m the one who gets a meeting and a note on my record!!What exactly am I paying for his seems to be constantly happening so why am I paying my bill for service that’s not workin
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neeraj chawla (@neerajchawla22) reported from Redhill, England
@ThreeUKSupport i have been following from last one month and you support team tells new story every time. i can provide you the case ids and chat ids
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport But you haven’t helped solve the problem at all.
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.
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J Chapman (@Lord_Chappers) reported from Crawley, England
@ThreeUK I understand extra security when delivering phones, but you won't let me pick another delivery place and DPD only deliver on weekdays, and won't let me collect my phone from the depot. I have to take a day off of work to be able to receive my phone! ******* stupid.
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Bezzi Foley (@bezzi_foley) reported from Ardingly, England
@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport Still absolutely no use whatsoever. No customer service. No help. Your own systems are now down. The latest excuse. 4 months of you taking money & providing zero service. Basically a scam.
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Service please (@Unhappyconsume1) reported from Crawley, England
@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.
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Carlos De Santana (@CDeSantana) reported from Crawley, England
@ThreeUK good afternoon guys, Could you guys shine light on why the signal is so bad in the Crawley area? We all need to communicate and I am struggling to call, open App Store and everything else in between?
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUKSupport How do I msg you so that not everyone can see. All of the info will be linked to my account. Nothing to do with a new phone. It’s one under warranty not working for nearly 4 months & now you avoiding paying for the Apple store replacement. All you do is take my money each month.
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Don Morgan (@donmorgan007) reported from Leatherhead, England
@ThreeUK - been trying to get resolution to a relatively simple issue for 3-4. Months. No mobile service. No handset. You are happy to keep taking my money & provide no help. Web chat & call centre totally useless. How do I contact a grown up with some authority & sense?
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Jae🏳️🌈 (@Torogram87) reported from Crawley, England
@ThreeUKSupport No funny enough if I’m not home I don’t have bloody WiFi! You should be paying me back for the fact your not providing me a service that I pay you for !! nor does your stupid app work either! You couldn’t arrange a piss up in a brewery
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J A M E S A L L C H I N (@JamesAllchin10) reported from Broadbridge Heath, England
@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing
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sam james. (@jamesysam002) reported from Horsham, England
@ThreeUK the signal on my phone has been really bad this past week, the same on our Three broadband, and my sis said the same thing this evening about her Three broadband. Your website says all good though. Is there a problem in Horsham?
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🅱🅰🅻🅳🅿🅷🅸🅻🅻 / 🆁🅰🅽🆃🅵🅾🅾🆃🅱🅰🅻🅻 (@PDGCFC79) reported from Crawley, England
@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits
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Martin Smith (@Mpsmiffy) reported from Horsham, England
@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!
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Bezzi Foley (@bezzi_foley) reported from Bolney, England
@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Joan Middleton (@MiddletonJoanie) reported
@ThreeUKSupport hi I am unable to buy a 2nd day of data passport as I am in Lisbon . Worked yesterday but today I am unable to purchase. I have bought a £5 data add on - is this the same thing. No luck on phone . Can you help?!
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Crewman19 (@david49051866) reported
@ThreeUK one of the biggest networks and signal in Newcastle is shocking , im lucky if i get 2 Bars.
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IBBoard (@IBBoard) reported
@ThreeUK I suspect it's all a plot to not have to deal with PAYG customers and con them into unnecessary contacts. Or make them leave so that they're someone else's support issue. But you'd have thought margins would be good versus huge bundles of unlimited at fixed price on contract!
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Ejiro (@EJIRO__) reported
Hello @ThreeUK I am highly disappointed by your team of customer service providers, how do you employ people you can’t give help
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Patrick Spiller (@sizefour) reported
@ThreeUKSupport Nope. Seems that I can have lots of deals as a new customer but not as an existing one. I’ve now tried on 3 occasions to sort this out with Three but nothing happens
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Greenie (@Andrewzagreen) reported
@ThreeUK @ThreeUK @ThreeUKSupport still as crap after your recent work to improve it. Not acceptable. Sort it out its been months that ive had to put up with speeds in single figures at best.
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Shannon (@shandelores) reported
@ThreeUKSupport Tried but no luck, timezone is a big issue
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chris tuttle (@dadnante) reported
@ThreeUK so disappointed with your upgrade service. Attempt #1 use app upgrade receive confirmation emails. No phone arrives. Live chat. Sorry that phone no longer available. Attempt #2 live chat. This phone is available. Agreed confirmation emails received no phone. #3 we'll see
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chris tuttle (@dadnante) reported
@ThreeUKSupport If this one doesn't turn I'll be cancelling my contract. As this is shocking customer service.
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Mudassar Hassan (@immuddii) reported
@ThreeUKSupport Yes I requested it for my phone, and yes your support team said this, i have got chat transcripts.