3 (Three) Outage in Haywards Heath, West Sussex, England

@Paul_Doc @AmyFisherSA @ThreeUK I think they’re cutting costs with bandwidth. In a city with lots of users, you’re sharing limited bandwidth. The 3G network is less congested so ends up being faster. I wouldn’t mind if it was a temporary issue, but it’s been like this for 18 mths & seems to be getting worse.

@stuartpalombo @ThreeUK Haha no way.. worst network ever. Overpriced and out of touch.

@AmyFisherSA @ThreeUK It’s always like this.. I never have 4G switched on because it’s so awful. Other friends on Three say the same.

@ThreeUKSupport Thanks for clearing that up. That wasn’t explained on the website. The problem with the carousel means you have to wait to get your luggage on arrival. I’ll test it out though in two weeks and let you know!

Not impressed @ThreeUKSupport I’ve been sent a brand new iPhone which wont turn on or do anything and now the support team told me they won’t speak to me for “sometime” and hung up. #three #iPhone

@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!

@ThreeUKSupport Just showing that your staff just said I won't have to pay any bills. Awesome. So free service from now on.

@BillmonitorBiz you latest recommendations seem broken and @ThreeUKSupport refuse to accept these for existing customers or force a number change

@Rachel0ates @ThreeUK Can I complain about them. While I have unlimited data, I cannot set up a hotspot and the coverage I get where ever I go is the worst I've ever had of any network.

@ThreeUKSupport Thanks for the interest and being keen to help! I’m home now, and I’ve got WiFi. Everything okay at my postcode 😊 Not going to kill someone today I guess 😂

@ThreeUK @cathaypacific turned my phone on after having it switched off in flight mode and was instantly charged £5 for the second the air network was on. Should have to accept or submit an email for permission before just using it. £5 for air.

All these weeks with signal problems with @ThreeUK and yet they dont even give their customers a single pound back.

@ThreeUKSupport Will actually take the opportunity to review whether I renew at the end of the month. In all the time I have been with you - too long to mention - I have always been pleased with service. But now that you have grown loyalty does not seem to matter.

@ThreeUKSupport No. Have tried four times. Shame you cannot look after existing clients. Not what it used to be. Poor service.

Years ago if you wanted to ring @ThreeUK you got through straightaway. Today you can’t get through for love or money. Service has definitely gone down hill since 3 has grown in size. Very disappointing as Three used to be good. Shame.

@ThreeUK and @ThreeUKSupport seem to be continuing with their #SucksToBeYou response to coverage issues in Central London.

Just spent 45mins on the phone with Scot from the Glasgow. Same old same old. Also hung up on me. At least this man had the decency to say he was going to hang up on me. Passport in hand, changing my Saturday plans to go to the @ThreeUK store in Brighton.

@stef @O2 @ThreeUK @ThreeUKSupport To be fair, I had no problems with them up to this point. When ther service works, it works just fine. But when you have a problem, it's like this every time. "Computer Says No" at every turn.

And absolute comedy of errors for such a tiny issue. This is how it is to be a @threeUksupport @threeUk customer. Farcical. Avoid. Avoid. Avoid.

I dont know who the store manager is in your @ThreeUK store in Crawley but, the staff was more interested in chatting between each other rather than selling phones. Shame cause they lost a sale. So bad, it’s not the first time there

@ThreeUK Hey, will you support eSims on iPhones in the future?

@ThreeUKSupport tried the EasyJet upgrade text but have received no reply and have absolutely no clue how to claim the tote in Gatwick north as its all self service bag drops.

@ThreeUK Any plans to support dual sim on the X s or cellular on the Apple Watch?

@ThreeUK worst service I’ve ever had, useless staff and charge for things not related .... daylight robbery ... Avoid at all costs!!!

@ThreeUKSupport waste of time going to Majestic wines to get a free can... guess what the code is not working!!

@ThreeUKSupport 2006/2007 overcharged bill...from you lot. You admitted it and was going to give me £100 back you NEVER did and its escalated to this!! Give me back the money you owe me please!!

@ThreeUK anyone can help I’ve got some issue with my billing

@ThreeUKSupport I’ve had this issue for almost a year. I’ve been with Three for over a decade, and lived all over London in that period. I’ve had to switch off the 4G as it rarely works. In the past month, 3G only works intermittently. This is mostly happening in East Central London.

@JibbaYo To be clear @ThreeUKSupport, you still have a major problem, that you need to fix.

@verizon @ATT @VodafoneGroup @sprint @comcast @ASUS @TPLINK @Dlink @Cisco @Siemens @Linksys @NETGEAR @bt_uk @EE @virginmedia @SkyUK @ThreeUK @Huawei A management consule GUI interface with IPS/firewall/Anti Virus network protection logs activated by default & alerts of malware/network attacks could be done easily. Many open source IPS firewalls have such features including DMZ & traffic/network segregation options too.

@leonajayne14 @ThreeUK @ThreeUKSupport I hope that too thanks, although a message saying when we suppose to start having the service back would be nice, not gonna happen obviously, this is just the world we are.

@ThreeUKSupport Hi, I have a sim since 2014 and I haven't used it since 2017. I'm trying to reset my password to use it again, but it doesn't work.

@leonajayne14 @ThreeUK @ThreeUKSupport yes I've been for the past two days trying to get wifi everywhere thinking that my phone was broken which is a problem when you are abroad, still I don't have connection, this is definitively not the way things suppose to go near 2020 when we are talking about internet connection

@Delilahtw @ThreeUK @ThreeUKSupport Yep. A harmless text or something on their website would be helpful (I am on and off WiFi) but still no update and three twitter insisting the problem doesn’t even exist!

@BadThreeCS @ThreeUK @ThreeUKSupport You’re capturing the whole nation with you’re plight. You poor soul. I’m going to bed now, yawn... Night everyone x

@Three_Is_Broken @ThreeUK @ThreeUKSupport Yes, VPN configured on the Three 5G router itself. Obviously it’s not the max speed ( due to vpn provider limitations ), but shows there’s no actual issues with signal whatsoever and limit was imposed on #three infrastructure side. Check your private message please.

@Three_Is_Broken @ThreeUKSupport Ugh. Really bemused by this. I've got my family giving me it in the ear for switching and I've got to go chasing for a solution for us too by telling mum! 🙈