3 (Three) outages and service status in Brighton, England
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Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Brighton, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Brighton, England
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Brighton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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3 (Three) Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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Tony Keaveny (@TonyKeaveny) reported from Shoreham-by-Sea, EnglandJust come back from #Cyprus where my #mobile signal & usage was fantastic. Landed back in the #UK and the @ThreeUKSupport service is utterly terrible despite having 4G and 3/4 bars. #CustomerService
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Andrew Robb (@haggis767) reported from Hove, England@ThreeUK so I wait to have an online chat and as I’m not typing quick enough I get cut off !! Shocking customer service
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JJ (@jacebase13) reported from Fulking, England@Kevin_Ellen_ @ThreeUK And free roaming if you're a PAYG customer with Three! If you're in contract and have no option to leave, you pay the charges! Not discriminatory much?
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kekrOM (@Omleviet13) reported from Saltdean, England@saltdeanra hi there I will like to know if I’m the only one having problems with phone signal with @ThreeUK this is insupportable to get problems like that once a month!!
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stuart wall (@StuartWall34) reported from Worthing, England@ThreeUKSupport this ongoing issue with signal dropping out constantly and slow internet is now beyond a joke. Day 4 now and still no resolve !!! #timeforachange
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Heather Currie (@HeatherCurrie18) reported from Shoreham-by-Sea, England@ThreeUKSupport home internet not been working all weekend any known issues tried turning it off then on again multiple times and still not working
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SнеRlock 🕵🏻 (@SherlockyTweet) reported from Brighton and Hove, England@Paul_Doc @AmyFisherSA @ThreeUK I think they’re cutting costs with bandwidth. In a city with lots of users, you’re sharing limited bandwidth. The 3G network is less congested so ends up being faster. I wouldn’t mind if it was a temporary issue, but it’s been like this for 18 mths & seems to be getting worse.
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Craig White (@CraigWhite10) reported from Peacehaven, England@ThreeUK the 3 online chat facilities is so frustrating. A simple request has taken 1 hr + to cancel just a handset contact that ends this month, when it will be ours. already have a separate sim only that expires in Sept.letter dtd 29/3 and got 3/4 so now have to pay more money
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Tim Hughes (@gotimmy) reported from Brighton and Hove, EnglandPeople are getting too worked up about 5G IMHO given that I didn’t even see any 4G between London Bridge and Haywards Heath this evening. Maybe fix that first ( @ThreeUK )
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Jason Sensation (@thekinaton) reported from Brighton and Hove, England@juderogers @ThreeUK Either your phone or simcard. Never the network
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david tewkesbury (@dtewkesb) reported from Hove, England@ThreeUKSupport been waiting over a week for someone to fix my three at home box. Went in live chat, got to position 1 and then back to 65! Can you help me there please!
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Lou (@LouWilde80) reported from Hove, England@ThreeUK months and months of poor network, still no change. Haven't been able to call from the network in months. How do you plan on compensating your customers ?
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Ewok Queen (@ewokqueen) reported from West Blatchington, England@ThreeUKSupport Can’t find plan start date on my app that’s the problem.
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stuart wall (@StuartWall34) reported from Worthing, England@ThreeUKSupport what is going on with @ThreeUK at the moment. I’ve had signal issues for over a week now !! Bn132hs and surrounding areas. This is not good up until an hour ago I had no bars and Iam having to connect to WiFi to tweet this !!! #enoughsenoughnow
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Tim Murray 🔶 #MakeVotesMatter (@Tim_J_Murray) reported from Uckfield, England@ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport
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stuart wall (@StuartWall34) reported from Worthing, England@ThreeUKSupport absolutely shocking service !! Ongoing issues for over 2 months, on live chat for 2 hours hour of which being passed around. Was told by 2nd line support that due to the issues I can cancel my contract to now to be told yes if I pay a fee only. Disgusting company
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Jason Sensation (@thekinaton) reported from Brighton and Hove, England@ThreeUKSupport So what chat team told me is wrong then.. told me it works on any phone on your network no limitations to having to purchase a limited phone from yourselves. @Three_Is_Broken
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Richard Easy (@legsdown) reported from Saltdean, England@WobbleBoxers @ThreeUK Three was dire when I first started caravanning 10 years ago but in the last few years I've never failed to get a 4g signal - though having the external puck from @Solwise has certainly helped in weak signal areas.
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Craig White (@CraigWhite10) reported from Peacehaven, England@ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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micro manager. (@MicroManager45) reported@ThreeUK can you conform network issues, I have no phone, no broadband..
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Danielle (@elektramonster) reported@ThreeUK @ThreeUKSupport this service is becoming worse, have just arrived in weybourne Norfolk and it's dead. Have to drive over half hr in any direction to get scraps of signal. Having to rely on free WiFi just to let family know we're alive! What is going on?! #three
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DP9012 (@wiganath1932) reported@ThreeUK I have purchased a 60GB auto renew pack from you and am still being told that my balance is £0. This happened to me last month I am a rolling contract PAYG customer and last month you took £35 off me when I only wanted to top up £10. Can somebody please help? #three
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Playwriter Guy (@playwriter_guy) reported@ThreeUK @RoyalMail I have been a customer of Three for as long as I can remember and I have never been treated with this much disrespect over £55. I value honesty and transparency and so far Three have been very dishonest. I will pay off my contract early so I can leave this terrible company.
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আসমা (@bandhan1983) reported@ThreeUK WTH is this new system on 3+? If you save a Caffè Nero code, you now have to claim it within an hour? What?! We save these codes so we can use them when it’s convenient for us NOT within a 1hr window. Fix it! #threeplus #threenetwork #three
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LeeBee 🐝 (@leeb_com) reported@ThreeUKSupport are you experiencing signal issues in Reading? It’s been awful in areas for days, particularly at my gym in Mapledurham where it’s always strong! Yet only 1 bar 4g!
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Mark Baroney (@bardne53756) reported@ThreeUK have refused to cancel my broadband and told me I need to go 17 miles to nearest store to sort. Had to file complaint as unable to do so. Terrible customer service.
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Georgia Rowlands (@Georg_mayy) reportedHas anyone actually got through to @ThreeUK and their customer service?? 8 failed phone calls and I’m still no closer to getting my issue resolved. Shocking
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Mr Gray (@Monetization26) reported@robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.
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Joseph Sinyor (@josephsinyor) reported@ThreeUK My new broadband router from NextDayBroadband arrived today, but there’s a 3 outage from day one. Your status page gives no ETA, just “we’re working on it.” Customers deserve better communication and at least an estimated resolution time. Poor first impression.