3 (Three) Outage in Brighton, England

@ThreeUKSupport Just showing that your staff just said I won't have to pay any bills. Awesome. So free service from now on.

@BillmonitorBiz you latest recommendations seem broken and @ThreeUKSupport refuse to accept these for existing customers or force a number change

@Rachel0ates @ThreeUK Can I complain about them. While I have unlimited data, I cannot set up a hotspot and the coverage I get where ever I go is the worst I've ever had of any network.

@ThreeUKSupport Thanks for the interest and being keen to help! I’m home now, and I’ve got WiFi. Everything okay at my postcode 😊 Not going to kill someone today I guess 😂

@ThreeUK and @ThreeUKSupport seem to be continuing with their #SucksToBeYou response to coverage issues in Central London.

Just spent 45mins on the phone with Scot from the Glasgow. Same old same old. Also hung up on me. At least this man had the decency to say he was going to hang up on me. Passport in hand, changing my Saturday plans to go to the @ThreeUK store in Brighton.

@stef @O2 @ThreeUK @ThreeUKSupport To be fair, I had no problems with them up to this point. When ther service works, it works just fine. But when you have a problem, it's like this every time. "Computer Says No" at every turn.

And absolute comedy of errors for such a tiny issue. This is how it is to be a @threeUksupport @threeUk customer. Farcical. Avoid. Avoid. Avoid.

@ThreeUK Hey, will you support eSims on iPhones in the future?

@ThreeUK Any plans to support dual sim on the X s or cellular on the Apple Watch?

@ThreeUKSupport waste of time going to Majestic wines to get a free can... guess what the code is not working!!

@rag_sec @ThreeUKSupport @AshleyEMercer The security staff take orders. You talk to the social media team so they know it makes the company looks bad, than IT will be asked to make the change.

@ThreeUKSupport It's not my phone that's the problem. It's the WiFi that's dropping out constantly, meaning I have to use my mobile data. GL2 7JY

@ThreeUKSupport 15 minutes later... still on hold. The live chat (link you guys sent) was no quicker. Was left hanging for 10 minutes on that before I gave up. The fastest people at getting back to me are you guys on Twitter support!

@ThreeUKSupport Having an issue with premium text charges on my bill from a #tap2bill. Spoken to one of your operatives who gave me a number (03000030581) which appears disconnected. Any other numbers available as I haven't got time to wait another 20 minutes in a phone queue.

@ThreeUKSupport And I’m connected “our wait time is over 15 minutes”. I can’t even call back later because this is supposed to be linked to the last person I spoke to in customer relations. This is a joke. I’m happy that the upgrade has been sorted but it shouldn’t be this difficult.

@ThreeUKSupport So I eventually managed to get through to the customer relations team. The lady there was really helpful and has seemingly sorted things now. Back on hold waiting to get connected back to the upgrades team to process it all. Nearly 40 mins on the phone so far!

Ridiculous customer service from @ThreeUK. Upgraded phone early as they said early upgrade would be waved, yet I can see it on my bill. Phoned them, was told it was their mistake and it would be waved. Yet again, it's on my bill. Now can't get in live chat or phone. Absolute joke

@ThreeUKSupport Yes I have complained about it a couple of times over the years. And the response is generally temporary fixes on the user end. Why is three not taking actual measures to fix it on their end. An extra tower in the area might help🤔

@ThreeUKSupport Day 4 with no network. And £5 credit and 'within 7 days' simply isn't good enough. Bye Bye Three.

@ThreeUK why is the three network signal sooooo slow in the se1 area of London yours upset ray!!! 😥😥😢😢🌐