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3 (Three)

3 (Three) Outage Report in Brighton, England

Why is my 3 (Three) service not working?

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3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Full Outage Map

Problems in the last 24 hours in Brighton, England

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Brighton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at 3 (Three). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  • 54% Internet (54%)
  • 19% Phone (19%)
  • 16% Total Blackout (16%)
  • 8% Wi-fi (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map Near Brighton, England

The most recent 3 (Three) outage reports came from the following cities: Worthing, and Lewes.

CityProblem TypeReport Time
Worthing Internet 11 days ago
Lewes Total Blackout 2 months ago
Hove Internet 2 months ago
Hove Internet 2 months ago
Haywards Heath Total Blackout 2 months ago
Lewes E-mail 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • HeatherCurrie18
    Heather Currie (@HeatherCurrie18) reported from Shoreham-by-Sea, England

    @ThreeUKSupport home internet not been working all weekend any known issues tried turning it off then on again multiple times and still not working

  • dtewkesb
    david tewkesbury (@dtewkesb) reported from Hove, England

    @ThreeUKSupport been waiting over a week for someone to fix my three at home box. Went in live chat, got to position 1 and then back to 65! Can you help me there please!

  • bezzi_foley
    Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.

  • StuartWall34
    stuart wall (@StuartWall34) reported from Worthing, England

    @ThreeUKSupport what is going on with @ThreeUK at the moment. I’ve had signal issues for over a week now !! Bn132hs and surrounding areas. This is not good up until an hour ago I had no bars and Iam having to connect to WiFi to tweet this !!! #enoughsenoughnow

  • bezzi_foley
    Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.

  • bezzi_foley
    Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport

  • haggis767
    Andrew Robb (@haggis767) reported from Hove, England

    @ThreeUK so I wait to have an online chat and as I’m not typing quick enough I get cut off !! Shocking customer service

  • thekinaton
    Jason Sensation (@thekinaton) reported from Brighton and Hove, England

    It's really not #real5g if your with @ThreeUK ... Only network to not offer usable 4g or Wificalling @Three_Is_Broken @Three_COO

  • ForbesProducer
    Forbes Coleman (@ForbesProducer) reported from Brighton and Hove, England

    @ThreeUK @ThreeUKSupport I’m on Three, my partner is on @iD_Mobile_UK. Basically same network. So, why do I always get signal in areas she’s doesn’t? Does Three “throttle” iD, favouring direct Three customers?

  • rosaisabella19
    Rosa Ylä-Jussila (@rosaisabella19) reported from Worthing, England

    @ThreeUKSupport Been trying to contact the customer service all day with no answer, need help activating my sim.

  • thekinaton
    Jason Sensation (@thekinaton) reported from Brighton and Hove, England

    @juderogers @ThreeUK Either your phone or simcard. Never the network

  • StuartWall34
    stuart wall (@StuartWall34) reported from Worthing, England

    @ThreeUKSupport why is my signal still playing up for the second day running, Iam unable to access the internet and phones running slow. The 3G and 4g keep dropping out.

  • StuartWall34
    stuart wall (@StuartWall34) reported from Worthing, England

    @ThreeUKSupport this ongoing issue with signal dropping out constantly and slow internet is now beyond a joke. Day 4 now and still no resolve !!! #timeforachange

  • CraigWhite10
    Craig White (@CraigWhite10) reported from Peacehaven, England

    @ThreeUK Trying to sort one of our contracts out. We thought we did this in July but after getting a letter today. Been on live chat for 40 mins and still not sorted. The advisor is very poor said he needed to transfer me. Still waiting. Ask to complain totally ignored

  • StuartWall34
    stuart wall (@StuartWall34) reported from Worthing, England

    @ThreeUKSupport absolutely shocking service !! Ongoing issues for over 2 months, on live chat for 2 hours hour of which being passed around. Was told by 2nd line support that due to the issues I can cancel my contract to now to be told yes if I pay a fee only. Disgusting company

  • bezzi_foley
    Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.

  • thekinaton
    Jason Sensation (@thekinaton) reported from Brighton and Hove, England

    @Three_Is_Broken @ThreeUK They are using 4g b/w for their 5g network.. can't use 3g as freq to low

  • bezzi_foley
    Bezzi Foley (@bezzi_foley) reported from Bolney, England

    @ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!

  • Tim_J_Murray
    Tim Murray 🔶 #MakeVotesMatter (@Tim_J_Murray) reported from Uckfield, England

    @ThreeUK I have just wasted most of my morning trying to understand why having switched to Three Business I have Three Personal asking why I have cancelled my DD. Past from pillar to post listening to awful hold music. I give up. @ThreeUKSupport

  • Tich500
    Lisa (@Tich500) reported from Worthing, England

    Dear @ThreeUKSupport please can you help me. I’ve spent over an hour trying to sort this. I’ve spoken to someone on chat and phoned you. All I want is proof of purchase of my daughters phone as she needs to make a claim. Please help!

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • cherrymkhalil
    Cherry Khalil (@cherrymkhalil) reported

    @ThreeUKSupport @ThreeUK You understand this has been exhaustingly dragging on for too long and Three can’t even put someone in direct contact to solve the problem or take a complaint?!

  • TobySt
    Toby Stevenson (@TobySt) reported

    @ThreeUKSupport @cherrymkhalil Hey Steph - what about me? I've been sold a new phone and new contract which doesn't work because you idiots didn't activate the SIM. I've been tweeting since 8am this morning. Is this not enough???

  • davestokes
    Dave Stokes is Staying Out of Melee Range (@davestokes) reported

    @ThreeUKSupport Yep was put through to someone on the second tier network team. Said my local mast was congested so the mobile internet was slow at busy periods. Told me to put my phone in 3G only mode to alleviate. Said no plans to upgrade mast so would be 3mths min. No discount offered

  • Amy16486454
    Amy (@Amy16486454) reported

    @ThreeUKSupport I no longer get a signal for 5G broadband - which your 'technical department' confirmed - but the useless cancellation team hang up or refuse to cancel the contract.

  • NigelGarbage
    NO ONE IS ILLEGAL (@NigelGarbage) reported

    @augustoanaya11 @SMARTYMobileUK @ThreeUK My number has *just* been transferred. Hope yours has been sorted or will be v. Soon. Support finally got back to me and said it could take up to 48 hours…

  • EllenaRogers16
    Elles (@EllenaRogers16) reported

    @ThreeUK you need to sort out your Customer service. It’s the worst service I’ve ever received. Just let me cancel my contract!!

  • thetrainbasher
    busphotography.co.uk (@thetrainbasher) reported from Dudley, England

    @ThreeUKSupport hi, I requested a new sim card, but I'm still waiting for it. Can you help me pls

  • DMorgan08
    Daniel Morgan (@DMorgan08) reported

    @ThreeUKSupport Hi guys. Service in my area (SW16) has been impacted since 08:30 today, website continues to say things will be sorted ‘very soon’. Any updates?

  • carmmid
    Carmen Middleditch (@carmmid) reported

    @ThreeUK after over 15 years, I have ended my contract! Cutting off my service because of ‘suspicious activity’ without any contact with me first. I disgraceful 4 1/2 days to sort it out.

  • joblogg41360819
    jo bloggs (@joblogg41360819) reported

    @ThreeUKSupport why can't we contact 3 through site? It's random whether live chat pops up, we need a form or email like we used to have. I don't want app, wouldn't help anyway.