3 (Three) Outage in Bolney, West Sussex, England

Dear @ThreeUKSupport please can you help me. I’ve spent over an hour trying to sort this. I’ve spoken to someone on chat and phoned you. All I want is proof of purchase of my daughters phone as she needs to make a claim. Please help!

@ThreeUK @ThreeUKSupport I’m on Three, my partner is on @iD_Mobile_UK. Basically same network. So, why do I always get signal in areas she’s doesn’t? Does Three “throttle” iD, favouring direct Three customers?

@ThreeUKSupport Then no response from @ThreeUKSupport! Worst provider ever

@ThreeUKSupport We have tried many times and it doesn’t work! Just sums up the service at 3. Please issue the refund to Nicolas Foley or we will be taking this further.

@ThreeUKSupport It’s said ‘please try again later’. This is silly now, still no resolution. We have a letter that states ‘ please call us for a refund’ so we will just take this to a small claims court! @ThreeUKSupport

@ThreeUKSupport Nope! Still not working. This just drags on and on. Still no refund.

@ThreeUKSupport Hi, we have been told on my occasion that the refund has been processed and the money never appears! Sick of chasing and the lack of customer service. To make it worse, the refund was because 3 took the money in error!

@ThreeUKSupport @ThreeUK Absolutely disgraceful service from 3! Been chasing a refund for over 4 months now.... would appreciate it if someone can contact me to sort this out.

@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

@ThreeUKSupport Been trying to contact the customer service all day with no answer, need help activating my sim.

@ThreeUK so I wait to have an online chat and as I’m not typing quick enough I get cut off !! Shocking customer service

@ThreeUKSupport absolutely shocking service !! Ongoing issues for over 2 months, on live chat for 2 hours hour of which being passed around. Was told by 2nd line support that due to the issues I can cancel my contract to now to be told yes if I pay a fee only. Disgusting company

@ThreeUKSupport been waiting over a week for someone to fix my three at home box. Went in live chat, got to position 1 and then back to 65! Can you help me there please!

@ThreeUK appalling service. You are a communications company however you can’t organise your call centre staff to work from home!!! Banks, mortgage companies and travel agents have organised this so why can’t you. This is really concerning that the only option is online chat.

@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

@ThreeUKSupport as you know most of us can not work right now, and are not getting paid, i can not pay my bills for foreseeable Future, you shut phone lines down and it seems impossible to Get on The online chat, so you going to leave me no choice but to stop direct debits

@juderogers @ThreeUK Either your phone or simcard. Never the network

@ThreeUKSupport what is going on with @ThreeUK at the moment. I’ve had signal issues for over a week now !! Bn132hs and surrounding areas. This is not good up until an hour ago I had no bars and Iam having to connect to WiFi to tweet this !!! #enoughsenoughnow

It's really not #real5g if your with @ThreeUK ... Only network to not offer usable 4g or Wificalling @Three_Is_Broken @Three_COO

@ThreeUKSupport this ongoing issue with signal dropping out constantly and slow internet is now beyond a joke. Day 4 now and still no resolve !!! #timeforachange

@ThreeUK Joke of a company have reset my Internet 5 times an still no better promised 50% off my bill last month, never happened, you openly admit you can't supply me Internet yet you persist in charging me and holding me to a 2 year contract for services you don't provide.

@ThreeUKSupport hi 3, I'm having issues trying to reset my password, keep getting, MY3-CHANGE-EMAIL-RESPONSE-ERROR error whenever i try to validate my email.

@ThreeUKSupport @benandrewsl Hi. I now know I defo should never use Three or O2 for my mobile service provider. Can you let me know of any others that are as incompetent. How can you possibly think this is on the customer? Clearly you have a huge issues if anyone can send charges that has our numbers!

@LuSchmoo @ThreeUK I'm still not quite sure it fixes my problem but at least I can pick up the conversation with them!

@ThreeUKSupport Bought a PAYG Sim and I've left it in the phone for over 24 hours; still not had a text to begin activation and still no network. Can't even use the phone to ring you guys and no LiveChat on the site. 😳

@corylus @ThreeUK No problem. Hope this allows you to sort the problem. It’s because of a short link it rather than send you the full address.

@paultumelty @ThreeUKSupport I’ve been with 3 for 10 years now. Getting sick of their diabolical customer service. This is the icing on the cake. I’m off in January when my contract is up.

@ThreeUKSupport 3g is poor too not to worry I will switch to home broadband 👍

@ThreeUK Please terminate your contract with chelsea. We beg

@ThreeUK @ChelseaFC Stop talking about chelsea from now on... worst sponsor ever