3 (Three) Outage in Henfield, West Sussex, England

@juderogers @ThreeUK Either your phone or simcard. Never the network

@ThreeUKSupport what is going on with @ThreeUK at the moment. I’ve had signal issues for over a week now !! Bn132hs and surrounding areas. This is not good up until an hour ago I had no bars and Iam having to connect to WiFi to tweet this !!! #enoughsenoughnow

It's really not #real5g if your with @ThreeUK ... Only network to not offer usable 4g or Wificalling @Three_Is_Broken @Three_COO

@ThreeUKSupport this ongoing issue with signal dropping out constantly and slow internet is now beyond a joke. Day 4 now and still no resolve !!! #timeforachange

@ThreeUKSupport why is my signal still playing up for the second day running, Iam unable to access the internet and phones running slow. The 3G and 4g keep dropping out.

@Three_Is_Broken @ThreeUK They are using 4g b/w for their 5g network.. can't use 3g as freq to low

@Three_Is_Broken Like the idiot who said we will compensate you so you don't have to pay any bills... I'm still getting water, electric and @ThreeUK bills... Chat was logged and made public

@ThreeUK is now the only mobile network that doesn't offer all customers #wificallng. Only ones who are tied down to a headset from them

People are getting too worked up about 5G IMHO given that I didn’t even see any 4G between London Bridge and Haywards Heath this evening. Maybe fix that first ( @ThreeUK )

Just come back from #Cyprus where my #mobile signal & usage was fantastic. Landed back in the #UK and the @ThreeUKSupport service is utterly terrible despite having 4G and 3/4 bars. #CustomerService

@ThreeUKSupport Been like it since she'll last year. It's not my sim, not my phone, it's outage that is showing on your website.. it's says we have a fault and we need to go onto private land to fix. 9 months is a long time @Ofcom

@ThreeUKSupport Shit. Bingo. For all 12 excuses. @Ofcom @Three_Is_Broken

@brightonsnapper @VodafoneUK They are all robbing us blind. @ThreeUK selling 4g when it's not working. Hope you get it sorted.

@FredStreams @ThreeUK Mate, three has been failing me for the last year... every time I tried to get answers I just get a shit loop, makes me feel they don’t care about their customer reach

@ThreeUKSupport So what chat team told me is wrong then.. told me it works on any phone on your network no limitations to having to purchase a limited phone from yourselves. @Three_Is_Broken

Once again I’m in central Hove with full 4G signal and @ThreeUK fails to allow me load anything more than text.... @Three_Is_Broken #useless

@ThreeUKSupport Brighton town centre. slow internet all December. during busy "shopping" hours...games...festivals..etc. Marathon

@theTunnelBear is there an issue using your service on @virginmedia - first time using their internet and I can’t access your website and my bear won’t activate (HTTPS error is thrown rather than a direct blocking notification) think @ThreeUK are also blocking your website

@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

@ThisIsHaden @WildViper_ @ThreeUK HOLY SHIT HADEN 😂🤣😂🤣

@ThreeUKSupport Is your app down or something I can’t get onto it to check my data

Looks like I've been hit by the @ThreeUK network outage and can only see anything when I'm using our Wi-Fi at home. If I don't respond to anything, that's why.

@ThreeUK when you pay £50+ a month, and their network is down...

@saltdeanra hi there I will like to know if I’m the only one having problems with phone signal with @ThreeUK this is insupportable to get problems like that once a month!!

@ThreeUK your website won’t let me cancel my data add on, just says ‘service unavailable’ finding it impossible to get through to someone on phone, just directs me to your app which also doesn’t work. Gonna cancel my contract if you charge me for this add on

@ThreeUKSupport BN1, 2 and 3 areas in Brighton, Central London just doesn’t really work most times or it’s just really slow. It’s the same in Brighton especially lately, it just gives up at parts of the day and it struggles to connect I’ve got an iPhone 8 but it happened with my 6 too

@ThreeUKSupport @MissVancey We’ve got outage to

@ThreeUKSupport network still down any news when it will be back up

@ThreeUK what a absolutely terrible company you are ,you have charged me twice now for data add on yet neither time have they been active

@ThreeUKSupport Speed is fine, he issue is it frequently drops out altogether.

@ThreeUKSupport Can't speak for anyone else. Have tried off/on, remove/replace sim, don't know how to reset network settings.

@Paul_Doc @AmyFisherSA @ThreeUK I think they’re cutting costs with bandwidth. In a city with lots of users, you’re sharing limited bandwidth. The 3G network is less congested so ends up being faster. I wouldn’t mind if it was a temporary issue, but it’s been like this for 18 mths & seems to be getting worse.

@stuartpalombo @ThreeUK Haha no way.. worst network ever. Overpriced and out of touch.

@AmyFisherSA @ThreeUK It’s always like this.. I never have 4G switched on because it’s so awful. Other friends on Three say the same.

@ThreeUKSupport Thanks for clearing that up. That wasn’t explained on the website. The problem with the carousel means you have to wait to get your luggage on arrival. I’ll test it out though in two weeks and let you know!

Not impressed @ThreeUKSupport I’ve been sent a brand new iPhone which wont turn on or do anything and now the support team told me they won’t speak to me for “sometime” and hung up. #three #iPhone

@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!

@ThreeUKSupport Just showing that your staff just said I won't have to pay any bills. Awesome. So free service from now on.

@BillmonitorBiz you latest recommendations seem broken and @ThreeUKSupport refuse to accept these for existing customers or force a number change

@Rachel0ates @ThreeUK Can I complain about them. While I have unlimited data, I cannot set up a hotspot and the coverage I get where ever I go is the worst I've ever had of any network.

@ThreeUKSupport Thanks for the interest and being keen to help! I’m home now, and I’ve got WiFi. Everything okay at my postcode 😊 Not going to kill someone today I guess 😂

@ThreeUKSupport Will actually take the opportunity to review whether I renew at the end of the month. In all the time I have been with you - too long to mention - I have always been pleased with service. But now that you have grown loyalty does not seem to matter.

@ThreeUKSupport No. Have tried four times. Shame you cannot look after existing clients. Not what it used to be. Poor service.

Years ago if you wanted to ring @ThreeUK you got through straightaway. Today you can’t get through for love or money. Service has definitely gone down hill since 3 has grown in size. Very disappointing as Three used to be good. Shame.

@ThreeUK and @ThreeUKSupport seem to be continuing with their #SucksToBeYou response to coverage issues in Central London.

Just spent 45mins on the phone with Scot from the Glasgow. Same old same old. Also hung up on me. At least this man had the decency to say he was going to hang up on me. Passport in hand, changing my Saturday plans to go to the @ThreeUK store in Brighton.

@stef @O2 @ThreeUK @ThreeUKSupport To be fair, I had no problems with them up to this point. When ther service works, it works just fine. But when you have a problem, it's like this every time. "Computer Says No" at every turn.

And absolute comedy of errors for such a tiny issue. This is how it is to be a @threeUksupport @threeUk customer. Farcical. Avoid. Avoid. Avoid.

@ThreeUK Hey, will you support eSims on iPhones in the future?

@ThreeUK Any plans to support dual sim on the X s or cellular on the Apple Watch?

@ThreeUKSupport fix ur connection and ping

@Ofcom @ThreeUK funny my 4G has been extremely bad this past week and I’m lucky to get any internet at all on two bars and my internet takes 5 minutes too load on full bars, just when you announce 5G networks in this pandemic #StayConnected thank youuuuuuuu

@matthew4660 @ThreeUK After some tests, I believe that congestion is the main issue especially in my area. At 2AM I'm getting maximums of 26Mb/s ping is still pretty bad, and upload is sluggish. Might just become a vampire and only use my phone post-midnight...

@ThreeUK @StallionR Nice answer 10 hours ago you have ither people wanting a reaponce whats going on with your internet service.

@ThreeUKSupport @tonyhart1981 Signal booster won’t help if the network is congested like they all are just now. Even my home broadband is usable but not as good as it usually is with everyone working at home

@Yfielding @VodafoneUK contract phones (6) with @VodafoneGroup and mobile internet with @ThreeUK Both want more money for a substandard service.The speed on 3 mob broadband was amazing. It’s worse than dial up atm and no tech support. Will review ASAP when this is over.Vodaphone is binned for sure

@ThreeUKSupport my contract ends 8th April - I want to transfer number to daughter and get a new sim only contract for her similar to what we can get on comparison site. No one in chat can help - I need to talk to someone but they are obviously off for the foreseeable - help!

@thompsonrob @ThreeUK @ThreeUKSupport Thought only I was dealing with this here is my phone data and the Al cube data although phone is 02 alcube is 3 network 3.69 mpsupload on the cube and my phone data is reading 28.2mps

@missymaryam_ Newport Wales is awful currently. 4G giving me 0.5mb speeds - loads of people citing this problem right now on Down Detector @ThreeUKSupport

Always quick to give @ThreeUK stick when they're crap, last couple of days, they've been bloody awesome #threehomebroadband