3 (Three) Outage in Pulborough, West Sussex, England

Just come back from #Cyprus where my #mobile signal & usage was fantastic. Landed back in the #UK and the @ThreeUKSupport service is utterly terrible despite having 4G and 3/4 bars. #CustomerService

@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

@ThreeUKSupport Is your app down or something I can’t get onto it to check my data

@ThreeUK when you pay £50+ a month, and their network is down...

@ThreeUKSupport @MissVancey We’ve got outage to

@ThreeUKSupport network still down any news when it will be back up

@ThreeUK what a absolutely terrible company you are ,you have charged me twice now for data add on yet neither time have they been active

@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!

@ThreeUKSupport Will actually take the opportunity to review whether I renew at the end of the month. In all the time I have been with you - too long to mention - I have always been pleased with service. But now that you have grown loyalty does not seem to matter.

@ThreeUKSupport No. Have tried four times. Shame you cannot look after existing clients. Not what it used to be. Poor service.

Years ago if you wanted to ring @ThreeUK you got through straightaway. Today you can’t get through for love or money. Service has definitely gone down hill since 3 has grown in size. Very disappointing as Three used to be good. Shame.

@ThreeUK Any plans to support dual sim on the X s or cellular on the Apple Watch?

@ThreeUKSupport 2006/2007 overcharged bill...from you lot. You admitted it and was going to give me £100 back you NEVER did and its escalated to this!! Give me back the money you owe me please!!

@_AilsaDavidson @ThreeUK Mine was playing up before Christmas. They told me I needed a new SIM card and it seems to have sorted out the problem x

@ThreeUKSupport It’s been temperamental since about Tuesday 21st. It doesn’t seem to be any particular time. I’ve tried restarting the router, which temporarily fixes the problem, but the speeds slow down again. For example, it’s fine right now, but earlier this morning was very slow!

@ThreeUKSupport A couple of times, thank you for replying. it seems very unstable for the past week, and completely offline for calls for a whole day in the centre of the city. Not fair to keep paying the contract whilst coverage is getting worst rather than better..

@ThreeUKSupport Hi Jen. It’s not actually my phone, but my HomeFi AI cube router. The postcode is AL86TP. My phone speed is fine, but the router is sometimes ok, most of the time it’s slow. This is a new problem as of the last week, I don’t think it’s the 3 signal this time

@ThreeUKSupport I’ve been waiting nearly a week for my new SIM card and have no access to my online banking so have no access to my money due to having to destroy my card just in case. I want to report a complaint against you for allowing someone access to my account and incompetence.

@ThreeUKSupport I’ve had this SIM for about 2 and a bit years. I also was with someone else on the same network, iPhone XR and a SIM card less than a year old. So I find it hard to believe the SIM is the issue.

@ThreeUK I like Chelsea but wouldn't it be better spending that money making your network run at decent speeds. I'm getting fed up with your promises to resolve problems and nothing happens.

@ThreeUK I can't reset my password.. keep getting my3auth.text.generic.error. help pls

@ThreeUKSupport Contract runs out in a month. Would you just be able to match the deal or would I have to cancel contract and re sign up

@ThreeUK ok the three saga I have checked and I am in direct sightline of 2 masts 1 km & 1.5km away i live top of a hill there are two more masts 1 at the dgh and 1 in old town thats why I have full signal from the masts but you can still only manage 4 mps come on get real three