3 (Three) Outage in Pulborough, West Sussex, England

Dear @ThreeUKSupport please can you help me. I’ve spent over an hour trying to sort this. I’ve spoken to someone on chat and phoned you. All I want is proof of purchase of my daughters phone as she needs to make a claim. Please help!

2 hours spent trying to access a customer service advisor with @ThreeUK once to be told that the systems are down and phone back then I was cut off and the third time I suspect I was cut off because there were 3 minutes to go before the department shut !!!!! Disgusting

@ThreeUKSupport You must be calling for a reason - regarding us leaving you? Our open complaint? The box we sent back to you?

@ThreeUKSupport You keep calling us. So we called back Saturday and stayed on hold 20mins for you to say your systems are down and we’ve just done the same and you’ve said the same? Your staff are also incredibly rude about it.

@ThreeUK the worst customer service from you and ongoing problem. The systems are “down” and your advisor is demanding that we call you back. Absolutely dreadful!

@talkSPORT The only way the new @ThreeUK @ChelseaFC shirt is worth £70 is if it boosts your phone signal when you wear it! Another example of clubs forgetting the fans don’t have wallets as big as Romans. #embarressing

@ThreeUKSupport Been trying to contact the customer service all day with no answer, need help activating my sim.

@ThreeUKSupport absolutely shocking service !! Ongoing issues for over 2 months, on live chat for 2 hours hour of which being passed around. Was told by 2nd line support that due to the issues I can cancel my contract to now to be told yes if I pay a fee only. Disgusting company

@ThreeUK USELESS 3 days 6 queues, get to front of one only 2 b told wrong dept.(I know but it’s the only way in!!) passed over to new longer Q then cut off!! Crap!!

@ThreeUKSupport what is going on with @ThreeUK at the moment. I’ve had signal issues for over a week now !! Bn132hs and surrounding areas. This is not good up until an hour ago I had no bars and Iam having to connect to WiFi to tweet this !!! #enoughsenoughnow

@ThreeUKSupport this ongoing issue with signal dropping out constantly and slow internet is now beyond a joke. Day 4 now and still no resolve !!! #timeforachange

@ThreeUKSupport why is my signal still playing up for the second day running, Iam unable to access the internet and phones running slow. The 3G and 4g keep dropping out.

Just come back from #Cyprus where my #mobile signal & usage was fantastic. Landed back in the #UK and the @ThreeUKSupport service is utterly terrible despite having 4G and 3/4 bars. #CustomerService

@ThreeUKSupport Problem is Kimberly that Three fail to admit there’s an issue & fob us off. It’s been terrible for a long time now & so has the customer service.

@ThreeUKSupport Is your app down or something I can’t get onto it to check my data

@ThreeUK when you pay £50+ a month, and their network is down...

@ThreeUKSupport @MissVancey We’ve got outage to

@ThreeUKSupport network still down any news when it will be back up

@ThreeUK what a absolutely terrible company you are ,you have charged me twice now for data add on yet neither time have they been active

@ThreeUKSupport I never spoke to anyone about a complaint! As the person on the phone was not the most helpful! 2 days of no data now! It’s not good enough!

@WestMid_ExCop Hi, we are sorry to hear this. However, Three Broadband does not have a network or operate in Birmingham. The screen grab is from Three's network status page so if your service is with Three our friends @ThreeUKSupport will be able to assist, thanks.

@ThreeUK @ThreeUKSupport Helllllo 👋🏾👋🏾👋🏾 Wake uuuuppp!!! My sim card is still suspended, you are sleeping on my money... Do you realise that you are preventing me from using services I paid for? It’s been 5 days now, how long do you need to fix this? WAKE UP

Amazing fast customer service from @SpotifyUK @ThreeUK should send there staff there for training

@ThreeUK 5th day that my PAYG sim card has been suspended for no valid reason. @ThreeUKSupport told me on Monday it will be reinstated within 48h, then on Tuesday within 24h... still waiting for it, abroad with no service/network at all

@AlexHynes @ThreeUK As others have said it's really good if you have a good signal. My download speed on my phone when tethered is almost as good as my home broadband!

@KimMayLondon @ThreeUK Where are you from? My coverage is down too 😑

@ThreeUK Hey your network is down in my area and the network coverage checker says it's good. It's obviously not. Giving me a phone number to get help doesn't really help at all in a situation like that. How am I going to call you without a signal

Couldn't think of a more 1st world problem if I tried but can someone explain to me why I'm paying £75 a month to have absolutely no signal whatsoever on @ThreeUK ?!

@tee_szn @ThreeUK like it’s on 4G and the signal is 3-4 bars idk why it’s moving weird

@AlexHynes @ThreeUK I don't have a problem with 3. I have a phone contract with them and last year got a home Wi-Fi hub and I've been on numerous Microsoft Team meetings no problem. Guess it depends on the area you live in. North Lincolnshire no problems