3 (Three)

3 (Three) Outage Report in Port Talbot, Wales

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The latest reports from users having issues in Port Talbot come from postal codes SA12.

3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.

Problems in the last 24 hours in Port Talbot, Wales

The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

3 (Three) Outage Chart in Port Talbot, Wales 02/02/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by 3 (Three) users through our website.

  1. Phone (56%)

    Phone (56%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Port Talbot, Wales

The most recent 3 (Three) outage reports came from the following cities: Swansea, Maesteg, Port Talbot, Bridgend and Neath.

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City Problem Type Report Time
United KingdomSwansea Phone
United KingdomMaesteg Phone
United KingdomSwansea Internet
United KingdomSwansea Phone
United KingdomPort Talbot Phone
United KingdomPort Talbot Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

3 (Three) Issues Reports Near Port Talbot, Wales

Latest outage, problems and issue reports in Port Talbot and nearby locations:

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡

  • PrinceOfGingers stephen jones (@PrinceOfGingers) reported from Pontardawe, Wales

    Is anyone else experiencing terrible call drop out issues in sa6 with @ThreeUK

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport Hi folks, still waiting on this and it’s starting to become a problem - do I need to fill in the form to swap numbers again?

  • aprhisiart21 J.R.R Toking 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@aprhisiart21) reported from Neath, Wales

    Hi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.

  • neilpassmore Neil Passmore (@neilpassmore) reported from Swansea, Wales

    @whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(

  • MarkkCampion Mark Campion (@MarkkCampion) reported from Swansea, Wales

    @ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

  • PrinceOfGingers stephen jones (@PrinceOfGingers) reported from Aberavon, Wales

    @ThreeUKSupport signal in and around J45 the busiest junction of the m4 Swansea had been terrible for over a month now, are there any problems to report?

  • J10RWE JR (@J10RWE) reported from Swansea, Wales

    @OfficialRandL @ThreeUK @Barclaycard You put AM and BMTH on the same day wtf

  • Adamcroft1996 Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales

    @ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

  • JiyanRojbin Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales

    @ThreeUK last few months your internet and calls are sucks no signal middle of town...

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

  • adamseab Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales

    @ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!

  • richjrawlings RR (@richjrawlings) reported from Coychurch Lower, Wales

    @ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb

  • jrdnphp jrdn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jrdnphp) reported from Tondu, Wales

    @ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

  • Kickassempress Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales

    @ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(

  • DjDamo Dj Damo (@DjDamo) reported from Swansea, Wales

    @artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

  • bully185 Sosig (@bully185) reported from Skewen, Wales

    @ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??

3 (Three) Issues Reports

Latest outage, problems and issue reports in social media:

  • rach_hi Rachel Hickson (@rach_hi) reported

    @ThreeUK three very long and frustrating calls to customer service, incorrect call notes taken, accused of not providing honest answers, promise of a refund, then you reversed the decision. What is going on?

  • chezl_d Cheryl (@chezl_d) reported

    @ThreeUKSupport Hi, I have forgotten my password for My3. I have tried twice to reset but when I have tried to change it I get an error message. I have tried to call Customer Service and all call centres are closed and the advice is to speak to someone via the app! Can you help?

  • ibrahim_mus Mussty (@ibrahim_mus) reported

    @ThreeUKSupport Looking for an upgrade but with you service I’m thinking of cancelling

  • JeanRemyDuboc Jean-Rémy Duboc (@JeanRemyDuboc) reported

    Hey @ThreeUK why do you do credit checks for client who have been with you an paying with no problem for 5+ years when setting up a new contract? Also why is the phone line for your advisors so bad I have to use chat+phone to talk to them? Not ideal.

  • RocketSteve RocketSteve (@RocketSteve) reported

    @ThreeUK continuously poor network service from Three. Never had so many 'this page cannot be reached' errors. Slow at best. If you can't get 4G working what's the hope for 5G? #network #fail #three

  • rdhutchins R D (@rdhutchins) reported

    @ThreeUKSupport Ever had a customer who’s contract is nearing conclusion, they ask for their number but you say ‘new phone, new deal and two pairs of wireless Bluetooth headphones’ but you don’t deliver the headphones! Won’t or Wun’T! Can’t or braggarts? Harsh tags to follow!

  • will_price_94 Will Price (@will_price_94) reported

    @ThreeUKSupport That doesn't work for me, it says I have to wait for my first bill after going Option 4 > Option 3 and doesn't give me an option 4 at that point in the decision tree.

  • yanto007 ianc (@yanto007) reported

    @ThreeUK @ThreeUKSupport Absolutely shocking customer service from you guys, Ill advised about an upgrade on Thursday, and can't speak to anyone about it, quick enough to arrange the '' upgrade '' but as I've spotted an issue no-one wants to help 😡😡😡

  • C_GHuband Graham Huband (@C_GHuband) reported

    This Redmi 9AT phone I got from @ThreeUK @ThreeUKSupport is really poor quality. Glitches all the time, the screen regularly just goes black when trying to open web pages forcing a reboot and the camera takes an age to open. Just rubbish.

  • mahemoff 10 GOTO 10 (@mahemoff) reported

    @DavidSeek @paulbohm Last year, @ThreeUK suddenly cancelled my SIM as I was away from the UK too long. I was locked down into a 5km radius on the other side of the world at the time.