3 (Three) outages and service status in Port Talbot, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- 3 (Three) generated 0 outage signals in the last 24 hours around Port Talbot, including 0 direct reports.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Problems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Port Talbot, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at 3 (Three)
3 (Three) is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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3 (Three) Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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Dj Damo (@DjDamo) reported from Swansea, Wales@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
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Adam Croft (@Adamcroft1996) reported from Pontarddulais, Wales@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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AR (@itzonlymee) reported from Bridgend, WalesDisgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡
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Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
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Mark Campion (@MarkkCampion) reported from Swansea, Wales@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Lamekan Elinde (@JiyanRojbin) reported from Swansea, Wales@ThreeUK last few months your internet and calls are sucks no signal middle of town...
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James Vincent 🏳️🌈🏴 (@thisisjmx) reported from Coity, Wales@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Anastassia Cassar (@Kickassempress) reported from Treorchy, Wales@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb
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patella Girl (@patellagirl) reported from Skewen, Wales@ThreeUKSupport shockingly bad service from yourselves today both on phone and Web chat. Can't wait til my contract ends
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Seab (Still A Citizen of Europe 🇪🇺) (@adamseab) reported from Neath, Wales@ThreeUKSupport @ThreeUK Hi folks, took another contract out for my daughter (that’s 3 with you now!), but the PAYG->Pay Monthly number switch is taking a while longer than specified. Any known problems? Thanks!
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Dj Damo (@DjDamo) reported from Swansea, Wales@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Matthew Bowen 🍆 (@MBowen619) reported from Swansea, WalesI'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Neil Passmore (@neilpassmore) reported from Swansea, Wales@whiterockwales Hi Lawrence. Just read your column in today’s @WalesOnline SWEP. I totally concur! I live in Winch Wen SA1 and work in Llansamlet SA7, and for Wales’ second city, the mobile phone/data signal is awful! I’m with @ThreeUK and the service is so poor! 🤬🤬🤬
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Sosig (@bully185) reported from Skewen, Wales@ThreeUKSupport work being done in Bryncoch was supposed to be completed yesterday but signal in Sa10 8BR is terrible today,any reason??
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J.R.R Toking 🏴 (@aprhisiart21) reported from Neath, WalesHi @ThreeUK I bought a new phone on contract from you 2 weeks ago and I have not been able to make calls off of it or use mobile data. Your staff in store have not been helpful at all. Can you please help?.
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Sosig (@bully185) reported from Skewen, Wales@ThreeUKSupport is there work going on in the SA10 area around Neath Abbey? My signal is dreadful since i got to work?? 😡
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Ross Hookings (@rosshookings) reported from Margam, WalesHi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
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Dj Damo (@DjDamo) reported from Swansea, WalesAnnnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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jrdn 🏴 (@jrdnphp) reported from Tondu, Wales@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Kitty Coco (@BambieBambini) reported@ThreeUK Warning for 3 PAYG Users They cut off my service and kept my remaining credit, claiming no chargeable activity for 6 months, despite a recent call I have the logs on my phone to prove. This is the last time they will rob me. I’m switching to another provider.
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Jon Hilton (@Jonhilton77) reported@ThreeUKSupport 3.5 hours, 8 people later, 3 disconnected chats all to add another SIM and smartwatch plan to my current contact. Terrible experience and all just to give you some more business. End of this contract and I’ll be gone after 16yrs.
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Keith (@Keith5978673925) reported@ThreeUK When will you be fixing the tower in Aberdeen? It has been down for maintenance for seven weeks, and maximum download speeds of 2 Mbps simply do not work. The tower spends more time down for maintenance each year than it does actually providing a service.
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Joe Tweeting. (@joeisstanding) reportedI had the same issue when speaking to @ThreeUK about the money they owed me after I traded in my old phone last year. Bring back UK customer service.
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macalvert (@macalvert2) reported@ThreeUK need help to register a number for a MBb sim? Any help please
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Cornish Darren Fewins (@Darren_Fewins) reportedOne of the reasons I will never use @ThreeUK is because as a non-customer, they call me frequently to irritate me about its network. Then they slam the phone down on me when I ask them how they got my number. . How on Earth do they think this is good for attracting new customers?
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TB 10 (@tsbains64) reported@ThreeUK hi any issues with the #cafenero vouchers ? Downloaded mine this morning tried to use it a few goursnlater and was told it was not valid ? Was due ti expire 3.05
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Rob Crossley (@FatBob5) reported@ThreeUKSupport is there a problem with your site. Tried a couple of different browsers. Trying to order a free sim but it just logs me out when I try and checkout.
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ES (@ewa_swital16945) reported@ThreeUKSupport I have been scammed through 3 Pay and Three withdrew money my account knowing about the fraud. I keep reporting the fraud to your customer services and nothing has been done to address it. Three knowingly supporting Fraud!
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onerealbeanie (@onerealbeanie) reported@ThreeUK I live in County Durham. CS on 333 told me that there is a long standing issue in my area that Three can't fix due to "network limitations". Why do you sell services to County Durham residents when you refuse to fix issues, take ownership and provide explanations?