3 (Three) Outage in Port Talbot, Wales

@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.

@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.

@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.

@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals

@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues

@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(

@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.

@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(

@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb

@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(

@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb

@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.

Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken

@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.

@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three

Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.

Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.

I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡

@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡

Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡

@ThreeUK can one of your UK staff call me ... I have spent over 6mths trying sort out a problem with your CHRONICALLY poor foreign call centres. Beyond abysmal service I’ve even tried on here before ? Without doubt THE worst communications support in the mobile industry ...

@ThreeUK It is a terrible number

@ThreeUKSupport I don't mind if you stop my data and charge for roaming, but I need to be able to receive calls and texts. It's totally mad that you cut the service in such times and under the given circumstances.

**** you @ThreeUK for making that horrible jersey for Chelsea and bringing nothing but bad luck to the team. Fok u

@ThreeUKSupport hi.. I was wondering how can I terminate my contract while I'm not in UK?

@KanteBeStopped7 @ThreeUK has really brought blood to their hands. If I see Pulisic wearing that stupid sponsor again next season I may have to burn that company.

@ThreeUK your logo sucks.... Samsung and Fly Emirates were soooo good.

@Nischal_SP @ThreeUK @ChelseaFC Return that **** sir it's useless

The VERY LEAST you can do here @ThreeUK is let me drop the other two contracts I have from £10.summat a month to the non-customer deal I just picked up for £8 My super special customer deal for the same contract was £12 I.....can't......compute.....

@ThreeUK Please terminate your sponsorship contract with Chelsea. I'm on my knees😭