3 (Three) Outage Report in Port Talbot, Wales
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
3 (Three) offers mobile phone and mobile internet service, including SMS and voicemail. 3 is owned by Hutchison Whampoa.
Full Outage Map
E-mailProblems in the last 24 hours in Port Talbot, Wales
The chart below shows the number of 3 (Three) reports we have received in the last 24 hours from users in Port Talbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at 3 (Three)
3 (Three) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by 3 (Three) users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (19%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Port Talbot, Wales
The most recent 3 (Three) outage reports came from the following cities: Porthcawl.
| City | Problem Type | Report Time |
|---|---|---|
 Porthcawl |
Phone | |
| Swansea |
Phone | |
| Porthcawl |
||
| Neath |
Wi-fi | |
| Port Talbot |
Phone | |
| Neath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
3 (Three) Issues Reports Near Port Talbot, Wales
Latest outage, problems and issue reports in Port Talbot and nearby locations:
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jrdn 🏴
(@jrdnphp) reported
from
Tondu, Wales
@ThreeUKSupport CF32 9RJ iPhone X. I drove to Swansea earlier and it was just as bad there too :(
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@craigr98_2016 @Three_Is_Broken @ThreeUKSupport I've been waiting since May, it changes to fixed for a few days then goes back to broken a few days later and the cycle continues
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
I'm absolutely furious with the customer service or lack thereof from @ThreeUK @ThreeUKSupport today. I've been a customer for a long time but today I'm cancelling my contract 😡😡😡
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
Annnndd Swansea is back to no data working. Come on @ThreeUKSupport what the hell is going on with your network it's not working anywhere. @Three_Is_Broken
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@carsey1961 @Three_Is_Broken @ThreeUK They won't actually do anything though. You'll get a green ok box in a few days time, then a few days after that back to the issue identified message. It's a never ending loop.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport @karlhodge I'll be following suit next week if things don't improve. Been 2 months of supposed fix's but still poor service.
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@ThreeUKSupport absolute joke!! Your 1st line team keep quoting 03333381043 as a direct dial number for 2nd line team but it's not working, just goes back to welcome to three
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport Thanks for letting me know, when I rang three earlier they said no work was happening which made me panic thinking my phone was broken :(
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I still have issues today with my phone are they doing work again today. CF42 6lb :(
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Coity, Wales
@NoServiceHereUK CF311RQ, Prince of Wales hospital. Very poor inside signal from @ThreeUKSupport and @VodafoneUK. Just thought I'd point it out. #NoServiceHereUK.
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Mark Campion
(@MarkkCampion) reported
from
Swansea, Wales
@ThreeUKSupport please help, I cannot get through on your phone line (tried several times over last 4 days) but wish to cancel my contract and have PAC code.
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Ross Hookings
(@rosshookings) reported
from
Margam, Wales
Hi @ThreeUK just to let you know your internet in Port Talbot has been utter shit for weeks.
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
@ThreeUKSupport Your network is an absolute joke as is your customer service line. 3 times I've been on hold for 20+ mins today and my call keeps dropping out. Time to cancel my contract I think 😡😡😡
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi is work happening again today here as I've lost signal. CF42 6lb
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RR
(@richjrawlings) reported
from
Coychurch Lower, Wales
@ThreeUKSupport Hi Jordanna. The signal is not always 1 bar as this fluctuates when I move to different areas of Bridgend. So this is not a SIM or Device issue, this is to do with the signal/antennas in each area.
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Adam Croft
(@Adamcroft1996) reported
from
Pontarddulais, Wales
@ThreeUKSupport as an existing sim only customer I have been told that there is no possible way for me to upgrade my plan to a handset as it requires a credit check! I don’t understand why this can’t be done online like it would be if I was a new customer.
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AR
(@itzonlymee) reported
from
Bridgend, Wales
Disgraceful service @ThreeUKSupport for a young person earning a minimum wage and depending on DD going out on time 😡
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Matthew Bowen 🍆
(@MBowen619) reported
from
Swansea, Wales
Low and behold you requested the direct debit already so I can't cancel that. So by saying that the charges weren't there is highly insulting. I've been with @ThreeUK for 15 years and this is frankly the worst customer service I've ever received. Ombudsman is getting contacted.
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Anastassia Cassar
(@Kickassempress) reported
from
Treorchy, Wales
@ThreeUKSupport hi I have no signal at the moment and I was wondering if there was any maintenance going on here. Cf42 6lb
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Dj Damo
(@DjDamo) reported
from
Swansea, Wales
@artee48 @ThreeUKSupport Nope but I've made sure that the building material for my house is made out of straw so it doesn't effect the signal like it does in hospitals
3 (Three) Issues Reports
Latest outage, problems and issue reports in social media:
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Albertz
(@Albertz2020) reported
@ThreeUKSupport I've fixed the issues, which I would never have done had I followed your instructions........
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Lee stfc
(@lee1975tuc) reported
@ThreeUKSupport It was set up over the phone . Never got no confirmation email about what was agreed. The only email I got was about delivery from DPD. Since this has been going on they did send me a copy of the confirmation email. It is a complete joke doesn’t even have the price that was set
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PennyThighs
(@Ginger898) reported
@racanrol @ThreeUK @SamsungUK Thank you! Nah, it seems like it isn't recognising what network I'm on or what the IP address is, really weird that some apps like this I can use a little but nothing else wants to work 😬
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Dave Scott
(@Tank2521) reported
Mobile signal at my home address is absolutely hopeless, so hopeless I can't actually tweet this using mobile data, I need to connect to WiFi. Useless service from @ThreeUK I don't need the fastest 5G (it is pretty fast) I just want consistent connection.
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Lee stfc
(@lee1975tuc) reported
@ThreeUKSupport I have tried to chat with you on the above link but it doesn’t work all that comes up is please try later. I am very disappointed with 3 very helpful when I signed up by now all you seem to do is try and rip me off. No customer service what so ever
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phoenixrising3010 pro EU-internationalist
(@meandme3010) reported
just made a formal complaint - All I wanted to do was close my account - it took over half an hour on chat, it did not get done as she tried to sell me things, the woman who was on the other end did not know their T&Cs - gave up as my head was pounding. @ThreeUKSupport
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Benn Sanderson
(@Freaky_Radish) reported
@ThreeUKSupport I requested copies of my paper bills for something important several months but never received them even though you said they were sent. Today, I have received 3 lots of the bills. I needed them months ago. What happened there? I am not happy!
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+(_)/\/\%|€ ©°°|
(@tumble_cool) reported
@ThreeUK Hi 3, I have a free sim here and I want to start a cash credit sim only deal as the credit never expires. The sim card I have has no details of *** I can do this. Instead it just details the 4 data packs. Can you give me a steer on getting started please? Thanks
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xGG
(@92xGG) reported
Not sure why it’s 2 months later and @ThreeUK can’t issue the refund they owe me, unhappy!!!
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Lord Autumn-Bottom of Glasgow
(@racanrol) reported
@Ginger898 Any joy yet? I think 0333 338 1001 is the @ThreeUK number. Not sure how to contact @SamsungUK, but maybe they can help via webcam or something?